to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

wifi is very well connected in public space

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

restaurant porch coffee bar was available for early risers and that workers in the restaurant arrived earlier

poor or no lighting along the path from bungalows to reception and parking lot

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

good pool and access to the lake

the kids enjoyed the pool

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

also no wifi

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

although two people are doing their laundry in the lake, it is crystal clear water

good shower with really hot water and mostly wifi is good too

they alsomhave a big, fully equipped kitchen

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel

solid wifi

the breakfast that is included is great, especially omelette

good value for breakfast

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

anything off the restaurant's breakfast menu was included with our stay

great breakfast

we also had laundry service done for a great price

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

they have a jacuzzi, offer laundry service and help you with tours

too bad the rooftop is only used for hanging laundry as it has a great view

wifi is not even bad, its nonexistent

breakfast is included, and the view from the terrace is incredible

) breakfast of pancakes, eggs and banana

breakfast was good, it was the same thing both days we were there but it did the trick

loved the place, very organized, nice breakfast and great staff

you'll also get a good breakfast

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

was the cheapest accommodation in town and included a delicious breakfast

breakfast, staff, and facilities were amazing

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

value for the location, free breakfast & kitchen facilities

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

breakfast of pancakes and fruit and coffee was a nice way to start every day

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

nice breakfast, free purified water, great location

a bad experience with the hotel doing laundry

com had laundry services listed in the facilities however when we asked one staff member they said there

i had my laundry done and they lost 2 of my favorite garments

), use the canoes and there is also a laundry service

breakfast was delicious

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

wouldn t recommend the laundry service

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

secondly there are ants in the room and bugs all over the kitchen and common area

loved staying in the cabin, having use of the kitchen, free use of kayaks

the wifi didn't work at all while we were there

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

great wifi connection

no laundry facilities

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

the family dinners are a must :) laundry service is good and fast (external lady)

our kids (teenagers) loved the family style dinners meeting other travellers

felt like we were being treated like kids queuing for a school meal

parking available

there is a pool table, fuse ball and air hockey all free

kind of shabby and not soundproof. dirty pool.

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us

wifi was not working until i restarted the router outside the room

wifi connection working perfectly from the room, so could join an online session

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

the hotel was very clean and the sunday breakfast buffet was fantastic

i like the location and the view. cheap laundry service.

if you have kids, they have an excellent play area, including trampolines and playsets

play area for kids

lunch / bar is rather expensive

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

i felt safe using the parking as well

the wifi didn t work well in the room

friendly staff, off street parking, clean rooms, hot water

the gardens are lovely and the small infinity pool was a nice bonus for us

the restaurant was always full so i had to get room service, which wasn't a bad idea, but i wanted to be social

really noise. room was in a building essentially in the parking lot.

the staff was helpful with setting up a jetski rental for myself to take my kids

the restaurant and wifi were excellent

was very nice and helpful with any request from laundry service to transportation

laundry service

quick laundry service

was very clean, friendly staff, good laundry service

they also have a laundry service

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

you had to send your clothes to laundry to get them pressed

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

in fact they forced us to use their laundry service - which was expensive

no wet bar or refrigerator

lastly, the laundry service at the hotel was really expensive

laundry service, very expensive.

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

garden, big cold pool (for me the temperature was great, very refreshing) and a smaller warm one

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

i did my laundry with them too; good if you need clean clothes in just a few hours

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

possible to make a laundry here, overall nice accomodation with hot shower for very good price

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the

breakfast, lunch, dinner and laundry available

good value for money, nice staff, laundry service.

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

location,laundry

affordable laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

they changed the wifi password for some reason while i was there