i had my laundry done and they lost 2 of my favorite garments

), use the canoes and there is also a laundry service

a bad experience with the hotel doing laundry

com had laundry services listed in the facilities however when we asked one staff member they said there

the hot water was not that hot and the wifi doesn t work that well.

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

wouldn t recommend the laundry service

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

ry central but still quiet) - highly recommend

the breakfast is simple but perfect, the family are very kind, great views.

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

breakfast was good, it was the same thing both days we were there but it did the trick

you'll also get a good breakfast

breakfast, coffee, free water wifi worked - terrace has great view.

breakfast was very

value for the location, free breakfast & kitchen facilities

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

was the cheapest accommodation in town and included a delicious breakfast

breakfast, staff, and facilities were amazing

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

they have a jacuzzi, offer laundry service and help you with tours

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

we also had laundry service done for a great price

too bad the rooftop is only used for hanging laundry as it has a great view

having a mini bar fridge would also have been handy although they

also the breakfast options were nice, though the service was slow

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

the breakfast that is included is great, especially omelette

anything off the restaurant's breakfast menu was included with our stay

good value for breakfast

although two people are doing their laundry in the lake, it is crystal clear water

they alsomhave a big, fully equipped kitchen

i liked the shared kitchen and use of the kayaks

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

early check in

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

kitchen was not clean

the wifi didn't work at all while we were there

the kitchen is very dirty

loved staying in the cabin, having use of the kitchen, free use of kayaks

secondly there are ants in the room and bugs all over the kitchen and common area

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

excellent food. very nice outdoor pool. lovely paths down to the lake.

wifi a bit patchy in the room.

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

we loved the pool, jacuzzi, and sauna and privacy of the cabins

poor or no lighting along the path from bungalows to reception and parking lot

i stayed in the beautiful new a frame with pool

very friendly staff, enough parking space

wifi is very well connected in public space

no laundry facilities

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

the family dinners are a must :) laundry service is good and fast (external lady)

our kids (teenagers) loved the family style dinners meeting other travellers

felt like we were being treated like kids queuing for a school meal

no wifi, no ac, you could hear everything from the outside, not a good value.

pool was chilly and a bit small, but it was never crowded so worked out

their is no eco pool

the restaurant was always full so i had to get room service, which wasn't a bad idea, but i wanted to be social

they have a small kids that s my daughter got to enjoy at the end of our day

you had to send your clothes to laundry to get them pressed

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

in fact they forced us to use their laundry service - which was expensive

there is no spa in the hotel. and the low-level massage by an external source

i like the location and the view. cheap laundry service.

if you have kids, they have an excellent play area, including trampolines and playsets

lunch / bar is rather expensive

play area for kids

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

don t bother with the pool

there was no fridge even not in lobby and also swimming pool is not real fyi

the pool was unusable, dirty and probably unhealthy

good wifi nice hot water

kind of shabby and not soundproof. dirty pool.

was very nice and helpful with any request from laundry service to transportation

laundry service

hot water available, restaurant, storage bins for luggage if needed, laundry service too

was very clean, friendly staff, good laundry service

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

friendly staff, off street parking, clean rooms, hot water

location is close to where to take the boat. friendly staff. free parking.

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

good value for money, nice staff, laundry service.

affordable laundry service

location,laundry

cheap and quick laundry service

place for few nights, wifi works perfectly, it's very close to the main street with shops and restaurants, the

the wifi works everywhere in the property

wifi is pretty bad, the curtains were not making the room dark enough to sleep well in the

kind staff. nice place with tons of plants. good wifi.

they changed the wifi password for some reason while i was there

possible to make a laundry here, overall nice accomodation with hot shower for very good price

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the

i did my laundry with them too; good if you need clean clothes in just a few hours

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

really clean, hot water, parking available, and there s a possibility to do laundry, which we used ;) it

laundry service, very expensive.

lastly, the laundry service at the hotel was really expensive

the stuff is nice, breakfast was delicious

i did not like the wifi, the signal was extremely poor in our room, i recommend wifi extender.

breakfast and beautiful location near the docks of santa catarina