bedding lacking. towel too hard. need to address laundry department hotel not plus level

indoor pool and hot tub great breakfast and it's quiet the staff is amazing

the room even had a full kitchen including a range top

not enough handicapped parking

breakfast had good variety. pillows were perfect. could have used more towels,

no amenities i.e. laundry, pool.

we were very pleased with cleanliness of our room, the lobby, and parking area

the staff was nice, the rooms clean and the extra space was a plus. free wifi with cable tv.

parking was very bad, motel was run down, bad location

convenient parking and free wifi

the pool was open but filthy

parking and also navigating to the hotel wasn't very easy

sounded like a few kids in that room

good parking, friendly staff

no food availability and even the bar is closed

breakfast was good each day

parking is free, housekeeping excellent

we enjoyed the pool

lighting in the room, the pool could of been cleaner and couldn't open the back door with my

the room was great, clean and organized, as well as the pool

i did not like about our stay was the cleanliness of the laundry room

kids running on the floor above or folks walking can be heard

the pool was extremely dirty

i didn't eat breakfast i was sleep

i was able to get an early check in

was outdated, no extra security lock on door, roaches, and parking sucked

parking lot is cramped and seems more like people just live there

the employees not very helpful. small parking lot.

did not work looked like fire in it,1/2 roll of tp,no body soap or shampoo,floors sticky,no parking at room,gap

safe, clean and quiet. ample parking.

bugs toilet loose lid floors dangerous alot of spaces in between planks & dips in floor free laundry great but

like the laundry which was free

free laundry services and a small but well maintain gym

my room was in main hall to laundry and a common wall with the exercise/laundry room.

refrigerator noise constant, television remote not functional, staff did not address issues, laundry facilities

the food and drinks were always good and the facilities (i used the laundry and pool) were great as well

finally figured out i was allergic to the laundry detergent or maybe something on the blanket and

was a fire in the laundry room and the fire alarm on the 4th floor only beeped once and did not continuously

the availability at the time needed. the location. quick check in. easy parking.

breakfast buffet

the customers as well as the staff and customer service,the food/breakfast, the pool, the laundry room (washer

staff was welcoming and accommodating when we needed an early check in

the area the breakfast and hosptality

breakfast time

pool was accessible, but dirty from saw dust

awesome continental breakfast ?

breakfast was good but i just wish that they had some kind of bread like toast and not just waffles

on site parking- free

everything was ok. very nice staff. large parking. good location.

minimal breakfast options

lady in the kitchen has always been less than friendly and when the issue was addressed she wanted to be

expecting to have waffles as part of my breakfast but this location had a pancake machine and the pancakes were

good breakfast

room size, amenities, easy access to wifi, bed was wonderful!

whole room setup was a disappointment and the mattress was very uncomfortable and the pool was cloudy and dirty

of water in my bathroom, the phones did not work and a bed of fire ants next to the curb in the parking lot,

breakfast was exceptional

breakfast was good. parking lot felt safe, well lit.

pool could have been cleaned

the beds were comfortable, and the rooms were large. the parking lot was also ample.

ice machines on alternate floors and one out of service. laundry room also off line.

very good hot breakfast

check in, very clean hotel/room, good tv reception, plenty of towels, solid breakfast

something was going on w/outside parking lights and they flashed all night! ugh!

i had my kids with me and there trash from the day before was still in the room, mildewed towels on the

the breakfast and gym were great

liked having a living room and kitchen area separate from the bedroom in our 1-bedroom king suite

great for a light breakfast to get your day started.

allergic to perfumes/scents, and there was a scented air freshener plugged in the outlet in the kitchen area of

free parking

access to the pool was also broken =( the main reason why i picked this hotel is that it has a laundry room

simple tasks like getting a printed receipt, giving laundry on time, giving complimentary water etc etc seems

a more thorough vacuuming and a microwave and a little frustrated there were no plastic bags for laundry

high quality sheets, friendly staff, perfect location, clean room and bathroom, awesome gym and pool, great

perhaps drink service to the pool would have been nice. i had to walk up to the bar.

no self laundry facilities and no waffle machine in breakfast

new few more laundry plastic bags.

9am - should do it until 10am), in exclusive, everything needs to call front desk to get it (like laundry bags

no microwave in the rooms and no on site laundry facilities

there is no restaurant (only a bar that serves fast food) or laundry service

it was too cold and windy for the kids to be outside, and they had been looking forward to swimming after 14

great people, clean hotel and the bar staff are very friendly..

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

excellent amenities especially the gym. comfortable room. tech friendly. location is excellent!

there was no food or room service, the pool is tiny

* effective and cheap laundry service * morning breakfast

gym not good equipment at alll no weights or machine was not workable

loved the pool,location,staff

the pool was very dirty.

could have stayed in kitchen

there isna ? ? t much within walking distance of the hotel. no laundry room.

my kids loved the fish tank and the turtles at the entrance.

the kids were running around and jumping next to you

parking area

sketchy individuals hanging in parking lot and side entrances

they said all bath towels are not clean and no laundry is done

spacious room, parking available, great location et friendly staff

the kitchen area is just unique

glass in parking lot made me feel a little nervous about the safety of leaving my car in lot, front desk not

is a lot of construction going on and it made it a little difficult to get into the parking lot, especially at

no laundry, same breakfast everyday

clean, quiet, nature, pleasant staff, enough parking, etc.

the continental breakfast was fantastic. the check in was friendly and quick.

beds and breakfast!! clean/safe and great location for dogs!

easily accessible, easy parking, very friendly, helpful staff and a clean, quiet room

laundry devices are old and inefficient, also the front desk doesn t have quarter exchange for

i like this hotel because it has microwave, laundry, exercise room, meeting room, swimming pool

need more variety for breakfasts

hotel earns a one-star rating due to its misleading and unethical pet policy

the complimentary breakfast and evening kick back are worth the price of admission alone

tokens or adding laundry cost to the patrons room account could be beneficial if implemented

including the swimming pool and laundry room

indoor pool, gym, bar, laundry and so maybe restaurants and attractions nearby

so many kids were disappointed, and it was new year's day, so there were a lot of families traveling

eggs in the breakfast bar tasted fake, very watered down

the cleaning staff took my personal pillows and they were found in the dirty laundry

arrived on tuesday dec 30 we got inside the hotel and people were been loud kids running around knocking at

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside

location & free parking wake up call complimentary water

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside

laundry facility-clean & reasonable rate, secure, police patrolled the area

only the pool area. water wasn t clean enough.

gym was ok

would also wish they have weights in their gym room

said you had a kitchen net and there was not one

not working laundry ice machine, jacuzzi breakfast had no food out at 8 am.

wallpaper, pool area is in need of some maintenance(hot tub was gross it s summer if it s not being used

nothing at all parking was busy staff was un professional room had roaches

great location. neat bag breakfast quiet room everything we needed

the parking lot light shining in the room and no way to close the curtains to block it out.

soda bed, when asked if we could get a pillow and blanket i was told they were short handed and laundry didnt

slow internet speed and no guest laundry

staff was very friendly & location was good.. pool was nice & hot tub

breakfast was good and the price was awesome

the pool and gym were available

made 3 attempts to get me in a clean room with laundry service

laundry room was closed

everything that came from laundry was stained

doing laundry, etc

laundry facility was out is service

the laundry facilities not having tap to pay. i don't really carry cash, let alone quarters.

the cleanliness the location the breakfast service and the helpful and kindness

the kitchen area and the set up of the suite

no bad and pool was so small

they fed us a very nice breakfast, and then most nights served what they call a

did not like that the pool was not heated

close to everything. newly remodeled. great free breakfast and friendly staff

we loved it. so clean and the breakfast was great.

you have to drive through fast food parking lots, around an apartment complex to get to the hotel

it was amazing from the room, pool to the front staff was the best

is a laundry room, far from places of interest, check in counter person was not courteous, anyone can go

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also

our event was canceled and our kids enjoyed being at the hotel so much we truly just relaxed in the lobby/

informed by staff that kitchen was closed for a few more weeks

no room service though so eat before you retire to your room

i liked the location and the breakfast daily! the staff was great!

suited for family with young kids

of the room including the kitchen are spacious and the monday to wednesday evening snacks are very appetizing

pets allowed in the hotel

the location of it and the fact that it had a kitchen in the room.

free laundry, very good breakfast, breakfast changes daily, free parking, good location

to lots of food choices and entertainment, free breakfast and free laundry machines and service pet friendly,

they have a very nice laundry room and gym

even my kids noticed it as soon as we walked in

good location, room is well equipped with kitchen equipments. room is good size.

good choices of breakfast with plent fruits

location and breakfast

location, in room private kitchen

the breakfast is wonderful as well as the gym; it's worth.

the breakfast is wonderful as well as the gym; it's worth.

ie don t say you have free laundry when nothing works

laundry room was free an awesome breakfast as well as hospitality

all the other amenities provided were appreciated, from the laundry to the swimming pool

the laundry is free and much more

clean , friendly staff & free laundry

also, there is a guest laundry room with washer and dryer ($1

having laundry facilities was also nice and convenient

it has a gym and a heated outside pool that looks nice. haven't used any. good breakfast.

property was undergoing construction so there was no parking and some noise

the pool turned green and was closed 3 days into our stay. really a bummer for me and the kids.

they even could not provide me with extra blankets because their laundry cleaning room and store was closed in

water, unable to change the sheets and towels as there had been no water to be able to do any laundry

a blood stain and not a heap of blood all over the bedsheets, i wonder if they ever do laundry or they buy new

breakfast everyday for 21 days ,the gym wasn t open and not functioning and the pool wasn t very clean

dirty. roaches. no gym no pool. nothing works. no battery in smoke detectors

pool is not open

site said that there was a breakfast and when i asked about it was told no breakfast because of covid

breakfast doesnot have enough choices

like the bed. but they didn't have breakfast.

no breakfast, broken down truck in parking lot. staff not friendly.

having a parking lot light glaring in the window but the curtains do not close so your room is lighted

everything was just fine, room, location, staff and breakfast

we were 2 adults and 3 kids

nice pool, quiet location, med size fridge

the pool had been closed, but the staff corrected the problem and we were able to swim

issues with laundry room

free laundry facilities

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

my kids room was far down the hall not even close to our room

i just love all the prostitutes that hang out in parking lot!!

wifi good..server good...change every day..

the pool was well kept

comfortable rooms with a mini fridge, microwave, cable tv, and wifi

no wifi

room smelled funny like dirty laundry

i'm glad i had both of my kids there to help me

pool was decent, kids had fun in it

the tall parking lot light is out, & the side door could not be opened w/ card, it opens when leaving

checking in there was no wifi so it took longer than usual

on site laundry room

didn't like that the room didn't have any microwave refrigerator and no laundry room for all the basketball team

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

the first time, the a/c made a clanking sound that woke up my kids when it came on

the size of the room was great we had the one bed room king room with pull out sofa for the kids

very clean could smell fresh laundry in hallways and outside

love the cleanliness, variety of breakfast items, on site laundry facility

laundry facilities were good and nicely priced (compared to new york, washington dc, new orleans

staff, room, bed, breakfast, gym etc

parking and greeting checking in

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

the pool was dirty nd room was very small

the room location was facing the parking lot.

the rooms are very big and nice the pool is nice and clean you can wash here too

wifi on and off in room