bedding lacking. towel too hard. need to address laundry department hotel not plus level

indoor pool and hot tub great breakfast and it's quiet the staff is amazing

the room even had a full kitchen including a range top

not enough handicapped parking

breakfast had good variety. pillows were perfect. could have used more towels,

no food availability and even the bar is closed

and the reception area being on the second floor made dealing with luggage difficult after parking my car

love that there was a gym and pool. yet the pool was too dirty to use.

think they need a breakfast bar for people who don't want to get out

location and the parking was easy and navigated and easy to get in and out of the hotel, especially in such a

no amenities i.e. laundry, pool.

parking was very bad, motel was run down, bad location

we were very pleased with cleanliness of our room, the lobby, and parking area

convenient parking and free wifi

the stay, check in, and parking. room was big for a 2 bed.

breakfast was good each day

parking is free, housekeeping excellent

we enjoyed the pool

lighting in the room, the pool could of been cleaner and couldn't open the back door with my

the room was great, clean and organized, as well as the pool

laundry facilities are great -- three washers and two dryers

refrigerator noise constant, television remote not functional, staff did not address issues, laundry facilities

free laundry services and a small but well maintain gym

like the laundry which was free

bugs toilet loose lid floors dangerous alot of spaces in between planks & dips in floor free laundry great but

the customers as well as the staff and customer service,the food/breakfast, the pool, the laundry room (washer

it didn t have an indoor pool.

i liked the courtesy of the staff, the bed was very comfortable, the breakfast was very good

breakfast was ok but could be better

breakfast time

the kitchen staff was very nice

minimal breakfast options

advertised breakfast, but it was very limited. understandable because of the pandemic.

clean, free breakfast was good, and the location was convenient

the hotel was very clean, and the breakfast was awesome

horrible smell when you enter the lobby not due to construction, more of a gym/sweat smell

hotel pool was accessible from the parking lot without a key card and anyone could go to the pool area

didn't eat breakfast, so couldn't answer questions

the beds were comfortable, and the rooms were large. the parking lot was also ample.

the kitchen staff was amazing, went beyond i expected. great job ladies!

the food and drinks were always good and the facilities (i used the laundry and pool) were great as well

was a fire in the laundry room and the fire alarm on the 4th floor only beeped once and did not continuously

finally figured out i was allergic to the laundry detergent or maybe something on the blanket and

took us in when we where in a troubled spot, the hotel was amazing, staff was so friendly and the pool was

breakfast, pool, gym and room was comfortable

ice machines on alternate floors and one out of service. laundry room also off line.

didn't eat breakfast

very good hot breakfast

the walk to parking and only front door access..

pool, bed and restroom great

to many pets a lot of barking at night

breakfast

we stayed for a week and the staff at the front desk along with kitchen staff were extremely friendly and

allergic to perfumes/scents, and there was a scented air freshener plugged in the outlet in the kitchen area of

liked having a living room and kitchen area separate from the bedroom in our 1-bedroom king suite

there isna ? ? t much within walking distance of the hotel. no laundry room.

staying next to gym

not many vegetarian options and no recycling at breakfast

breakfast was great

free breakfast, internet, parking, quiet location

it was clean, breakfast was awesome!

pool hours.. need to be a little later!

the room had a musky smell and the pool was dirty

lady in the kitchen has always been less than friendly and when the issue was addressed she wanted to be

whole room setup was a disappointment and the mattress was very uncomfortable and the pool was cloudy and dirty

convenient, free parking

staff was nice, room was clean and comfortable. breakfast was good.

i did not like about our stay was the cleanliness of the laundry room

more breakfast staff

breakfast was delicious and everyone was so nice

breakfast was excellent and there a variety of selections

the pool was extremely dirty

free laundry facilities

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

issues with laundry room

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

the carpet smell bad, and a lot of noise, also the payment for my pet was like another room

room smelled funny like dirty laundry

not being able to go in pool cuz of it being closed by city was bad kids really looking

the room is located close to parking and to dog walking area

size of the rooms, having the convenience of 2 bathrooms! the pool area was also nice.

my car broke down and they let us stay in the room a little later than usual check out provided a shuttle for

on site laundry room

didn't like that the room didn't have any microwave refrigerator and no laundry room for all the basketball team

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

we would not allow our kids to swim due to the poor condition of the water

pool closed, food poor quality, kitchen closed early without notice, no free coffee, no place for guests to

washing machine in the laundry facility needs repairing

the fitness room the laundry room the friendly staff

, workout facility, laundry, sundries, airport shuttle, etc

the pool, fitness center, rooms, and shuttle services are great

nice rooms, bar was open and food was available.

, they had a meditation room, laundry room, shuttle to take you back and fourth for breakfast, coffee served

wish there was a pool and hot tub inside as well..

room we had kids and adults yelling and running up and down the hall we drove for 2 days to get there and

the shuttle dropping us off and picking us up was great

the tv didn't work and my kids had to just lay in the bed no entertainment or anything

we had to switch twice and eleven thought we switched we had to ask to get clean sheets from the laundry

great service. good laundry room and comes with vending machine cokes and plenty of snacks.

still not hot smoking outside only laundry was 100 degrees plus

laundry room

the front cashier was unfriendly room: gross- smelled like cigarettes and weed; all around the parking lot and

room was next to the laundry, the dryer running all hours of the night were very loud

convenient for the airport. laundry facilities.

cleanliness, staff customer service, breakfast was good, laundry mat.

laundry facilities not easily accessible from all floors.

you have a laundry room don't have the necessary supplies to use the laundry room.

the pool was full of bugs and dirt and the rooms smelled moldy

breakfast could be a bit better but not too bad.

pool was not the cleanest

breakfast was great.

if you have a pet it s a $75 pet fee

the shuttle to and from the airport is quick and consistent

to the airport, had a shuttle service to and from the airport

close to airport. good food and good bar area. good pool area as well

went to bar for food and sat for 10 minutes without service

close to airport. good food and good bar area. good pool area as well

the facility was run-down; almost everything, including the laundry room and spa was broken

parking garage made me feel more secure about leaving my bike out

no parking

parking area

were shuttled to breakfast down the street and the pool was closed

they have a laundry area outside our room (never used but very good to know they had)

highly recommend days inn & suites ~ clean & roomy room, nice hot water in shower, clean laundry facility on

suite was very comfortable and nice the pool was great was nice the staff was also very nice loved

some people who were staying were on drugs or weeds in the balcony, never felt good with kids.

breakfast was ready on time and very good.

love the cleanliness, variety of breakfast items, on site laundry facility

very clean could smell fresh laundry in hallways and outside

laundry facilities were good and nicely priced (compared to new york, washington dc, new orleans

no breakfast

was very clean, staff was friendly, parking lot well lit with security present, location was close to nrg stadium

could use more laundry facilities

was food from previous tenant still in refrigerator, prostitutes doing business at hotel, no laundry facilities

like cigarettes in non smoking room, cigarette burns on everything

i get to take my pet and there really nice and clean

there were homeless people in the parking lots, there were disgusting rooms

also they had laundry room with dryer & washing machine (very useful for long stays)

proximity to airport with free shuttle

hotel front desk and the shuttle drivers were great

i never feel like my kids are disturbing those below us if they make too much noise or run

room, 2 beds and a sleeping sofa for a very affordable price, being a family of 2 adults with 3 kids it was

this hotel had decent amenities. laundry, gym, pool.

lack of guest laundry, breakfast grab bags still.

did not have washcloths do not have laundry bags and i checked out at 6:30 breakfast was not ready on saturday

they have no vending machines !! and no laundry facility on property!

couldn t use the guest laundry they were about 5 of them sleeping i there

very friendly staff, laundry on site

airport shuttle service. bar area. nice room comfortable bed.

clean, comfortable , friendly staff, bar and lounge

also, the staff did not explain exactly where the gym was or to have your hotel card, or anything

bar wasn't open and the exit fence didn't open on its own

close to houston hobby. free shuttle. clean and comfortable room. great restaurant food.

great staff, rooms very clean, and 24 hour access indoor pool.

nigerian man was very rude to the black kids he scream in their face saying he would put them out and give money

late check out.

hotel guest wifi in the lobby dropped out

pool is quite small. cannot exchange coin for laundry.

also breakfast was great

there was a pool but we did not check it out

i travel with rambunctious kids who need an outlet so always sort hotels by pools

the location was great, clean hotel, breakfast was good

unclean facilities. only one laundry room

staff was very pleasant and breakfast was great.

great location, shuttle service.

i was told the pool was closed for cleaning

better wifi bottle of water in room

didn t have access to laundry , no towels were provided , was told to reuse what you had already in room smh

the breakfast

the kitchen is perfect for a couples retreat to cook and have a great time

great facilities including well equipped kitchen. clean and comfortable. nice breakfast.

get my own beach towel that was still damp from the day before and use that for myself and my 3 kids

the laundry room was a mess

laundry ud83dude22 being in a group made it very hard to get the kids gear cleaned

elevator broken, ice machine broken and laundry room closed

did not get a chance to have breakfast, due to it was not available early enough for us

nice breakfast spread. great value for the price. convenient shuttle to navigate to destination.

for my room since mine was missing and the girl from the front desk said she couldn't help me bc laundry was

room size, king bed and amenities for very good price. parking area good.

the parking was ridiculous.

pool the day staff was awesome

the room and hotel had the amenities we needed - free parking, micro and fridge

didn't like that they put us right across from the laundry room and all we could hear was the staff early in

close to laundry

no hot tub and the breakfast was not very good at all

room was clean, the staff was friendly and the pool was awesome as always

excellent staff and good breakfast

we like to help by conserving on laundry - but that is a difficult task w/no towel racks

in progress, laundry on 2nd floor, vending on 3 rd floor

only one wash cloth provided - they said the others were in the laundry

conveniently located near medical center, free parking, free wifi

location, easy, free parking, good hot breakfasts and friendly staff made this a great hotel to stay in

also liked access to laundry facilities in the hotel

very friendly and pet friendly ud83dude02 staff customer service was great

my kids especially enjoyed the texas shaped belgian waffles

enjoyed the breakfast, the pool, weight room, ordered dinner for 10 people that turned out amazing when we

need to be more cleaned and the kitchen utensils were very old, and many of them couldn t be used

we first arrived, our room smelled like smoke even though it was a non smoking room

breakfast is nothing and no cleaning ness

before breakfast because the air conditioner in the room didn't cool at all after the 1st room we was

breakfast

september 2021 covid precautions prohibit lobby entry and preclude breakfast

4th floor and it smell bad going into the hall way , we also wanted to wash our clothe but the laundry room wasn

kitchen

i really like the staff,the breakfast and the room

had to pay for wifi

wasn t a breakfast due to covid, however they did have a mini-mart to accommodate

free laundry was an added bonus especially seeing as we came from overseas

that they had a shuttle to the reliant stadium, made it it so convenient

great breakfast, helpful staff

the room was spacious for a family of 4 or 5. i also liked the pool and gym.

there was a shuttle bus to nrg stadium which really helped us get to the game

i liked the laundry room

laundry facilities on site was a bonus

the bar and the free breakfast

i like having a kitchen and the free shuttle within 2 miles

i enjoy the shuttle bus

over the next week, i had to ask for laundry service, shuttle service to and from the hospital, directions,

the room was large and quiet, the pool a bonus because our local grandchildren enjoyed it

i wish they had an actual restaurant. they had a bar that served food and it was overpriced.

enjoyed having access to the pool

friendly staff, good updates and a pool

a laundry room

carpets are filthy, missing wallpaper, laundry not working

put on 1st floor when construction going on and couldn't use pool, laundry or breakfast

laundry room was clean, and the little gym was a nice plus

taking towels to laundry