they charged me a laundry service two days after i checked out....

just the problem with tv and wifi

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

also gym had the multi machine being repaired and this was not

easy access to parking lot and entrance

the breakfast area, they didn't let you know which food was for free, they told me when i already have

of breakfast was good but not explained as to how to use very well

no swimming pool nor gym. no restaurant

pool was close no breakfast price for room was alittle to much asked for king bed was given a

the location was good. the room spacious and clean. parking lot and swimming pool available.

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

was excellent, breakfast was good, with limitted options

breakfast buffet was tasty and well prepared

had parking

great customer service, facilities and location. i really like their breakfast buffet.

room service was quick

staff was outstanding. breakfast was delicious

also the room service was great and for a really good price, and the fact that they let you check in before

staff is slow - check-out, getting laundry took way too much

this time we elected breakfast and it was very good also

breakfast

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

breakfast and fast wifi

security you had on duty on the night of the 14 was veryvery rude, and i also was charge for my laundry

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged

the parking is a little tight.

the parking space

is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable

we were not given any wifi

the location the free parking.

wifi is slow

wifi speed is little bit slow

parking

didnt like the fact that the parking lot was full of cars from another company and that they give you tickets

great location...clean facility. the food was great...kids had an awesome time..

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies

gym equipment n pool was dirty, n no heated pool either

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two

parking

front parking lot area it s just a meter of time before some older person suffers a fall and cold

the breakfast in the mornig..good food

parking

excellent breakfast menu (continental), and reasonably priced

breakfast is great, free and secure parking

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

i would say the breakfast was good, also the gym.

gym and pool are always very clean

gym and pool are always very clean

clean and comfortable rooms. nice bathrooms. easy check in. safe parking.

chose this place because they advertised a pool, but when we arrived they told us it wasn't functional

there is no wifi at all

it was in a peaceful location and there wasn t any trash blowing in the parking lot

the pool was not clean

the parking process.

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

the rooms on the homewood side have kitchenettes and feel a bit nicer

breakfast quality was good

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

as son i exited my car the security was asking if i really needed to park on a handicap parking space

overall cleanliness excellent breakfast buffet!

poor shuttle bus service not 24/7

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

complimentary shuttle services which is a great bonus for non spanish speaking travelers

pool and cardio items, cleanliness and comfort was great

24 hours room service which was great especially after traveling for so long

the beds were comfy, the atrium lovely, the breakfast was a great spread

shuttle driver romario was extremely friendly making us feel welcome and at ease

cleanliness & good breakfast

breakfast was awesome, the room was cool and confy, the bed great, bathroom relaxing, the staff

clean rooms and great breakfast

the breakfast and coffee were really good.

were a sport team of kids and the couches and the staff of the hotel didn't work with them to give to the others

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

parking lot staff

breakfast buffet was repetitive and limited

good breakfast, clean, easy parking

they said breakfast start at one hour and they didt have anything ready

at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and

parking lot too small!

parking button was not working and my husband got shocked when he pushed it but they fixed it right

the gym was under remodeling in all our stay and don't respect schedule of pool.

gym , swimming pool and location

v in breakfast room not working , music too loud

it was dirty, we found a cockroach in the room, we switched rooms, the breakfast was awful.

parking entrante and exit

breakfast was not the best but fair for the price

breakfast was great, location was also good.

close to park fundidora they allowed us to do an early check in

swimming pool and gym are available but not in good condition

training equipments from gym are obsolete

some rooms have bad wifi signal, some rooms need improvements and the gym could be better.

no restaurant or pool, it was all being remodeled.

location breafast was good nice pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

water in the pool was freezing

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

the hotel has not wifi and the staff is rude

breakfast is only coffee and we come not top late

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option

the location was nice and the entrance of the hotel was nice. the parking was safe and gated.

prefer a self-serve breakfast.

bed bugs, we had to shorten out stay and wasted a lot of time and money for laundry!! beware

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

breakfast was very

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3

didn t like the parking

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

nothing work, nos did the laundry or the box

te facilities are pretty old , there were not enough blankets, the included continental breakfast it

the breakfast was not that good, it was just okay

great staff clean room simple breakfast

it was clean and having complimentary breakfast is the best. great location too

i'm not too sure about the parking rules since i don't own a car in mexico, but the first floor looks like a

wifi was not working in the

the wifi was really fast - i actually regret not checking it - but that gives you enough

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy

the breakfast needs a little more variety.

wifi service failed alot

breakfast and no wifi in the room.

wifi a bit spotty

laundry service was not available too during my

breakfast and service availability no laundry rooms was available nor the food was

room service was delicious.

wifi did not work at all even though i had to work

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

it would have been nice to have a full breakfast. and coffee and teas in the lobby

continental breakfast included. free transportation in the morning. clean room.

breakfast included was more of cortesy coffe for two hours

bad neighbourhood so would have been more relaxed about my car in the parking area

the wifi did not reach the room

the laundry service

laundry service

very peaceful and great breakfast!

easy parking, friendly staff and great breakfast.

convenient, good breakfast

despite the listing there is no laundry service at the hotel

the wifi is really good and i can't wait to book here in 3 weeks

the wifi did not work, the bathrooms were dated and did not flush without pulling the valve, two had

any light in the room wifi didn t work, unfriendly staff, hardly any water from the shower

poor parking

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

wifi could have been better

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

also, they were building the new parking lot all night outside our window, we didn't manage to get any

pool got loud from all the kids

pool stays open late, plenty of lights, a bar next to the pool area, clean towels, spacious rooms

the amazing beds, flatscreen tv, gym & garden/pool area were very nice.

above ground and underground parking with valet service if you like

i loved the swimming pool. i was very lucky to get a good room.

it has a pool and a gym, you just need to let them know when you would like to go to avoid crowds due to

both our mattresses had large patches of stains presumably from kids wetting the bed

couldn't use the pool or gym

centrally located, starbucks, 7/11 and shops near by gym has free weights

and foremost the wifi is horrible, i had no reception the whole time i stayed and the staff was not able to help

staff were unable to help me with simple requests (tourist information, laundry services)

my laundry ticket was changed and they tried to charge me more than the price of dry cleaning a formal

the equipment at the gym doesn t work

be the hotel can include a continental breakfast in the price of the room

there was no refrigerator in the room. breakfast buffet was expensive.

the pool was a bit too small, if they could enlarge it, would be nice

holel needs paint job , on the inside where pool area is.

the wifi stopped working over night, and they were unable to solve the issue

front desk personnel were very polite and and room service on point, valet parking one of

is a swimming pool but we never used it

was easy going and the parking was validated(free)

parking is very uncomfortable

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we

need to improve room service, no tv remote control, towels and coffe in room.

the worst, i ordered the laundry service for two white social shirts, they brought me yellow shirts

room service was available until 10pm which was good and there was a nice choice of meals

because the staff was in a phone call with a costumer that took nearly 20 mins, the small parking lot, the damp

easy to find,restaurants around ,stores close by,parking is good , staff will help you

the wifi was very slow. i couldn't do my work.

working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card

the breakfast is delicious

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

the free breakfast hours were a little too short.

more variety of breakfast. one hour early free transportation to the tec of monterrey

room service never showed up air condition never worked that well

they have a buffett breakfast everyday with authentic mexican food

the pool, jacuzzi and sauna make the stay even more relaxing

gym food

breakfast was fair

food , not very helpful girl at breakfast .

the breakfast is not good, and the area wasn t clean

the breakfast

shocking breakfast , no tea , orange juice dispenser not working

they don't have an elevator to go to the underground parking space

parking is very tiny

wifi is awful, no hot water, shower head looks like 10 years old, cable looks awful, grainy image

gym

is no elevator from the parking lot to the lobby

next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises

there was no hot water for the first 2 days and the pool was dirty

hotel stay meant i could use the very nice gym across the mall

gym was very basic and run down

bar options not great

the free laundry

breakfast was very extensive and everything was delicious.

delicious breakfast. loved the chilaquiles!

the location and the breakfast

the complementary breakfast is good and tasty

the location the gps told me wasn't the correct one and the hotel parking, very limited

associates shower was spacious shuttle

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

it was a laundry bag hanging with a picture of a suit

modern, wifi worked great, staff friendly and helpful, good breakfast buffet

the wifi

everything was extremely clean and spotless, breakfast was good

very poor shower pressure. tv in breakfast area has not worked for 3 months

thank israel for his help & kindness w a new room with better wifi & hillary at the front desk who spoke english

ac kake a lot noise i needed turn off ,som people and kids make a lot noise they talk a lot and the kids running

price paid didn't match what i had booked, pool dirty, poor customer service from front desk

pool wasn t available and the breakfast was cold the housekeeping didn t change the sheets

facilities like swimming pool and gym are present and are good

good shower, shuttle service and swimming pool

i loved the breakfast because it was real food, not just toast and cereal

did not had a chance to taste the breakfast but it looked good

there was no free bottle of water which you normally get in some of the other hotels the pool doesn't have

and great breakfast

wifi is not working well

location close to airport, nice and clean room, good breakfast, nice staff

location was nice breakfast was one of the best i have experienced

easy to find soemthing to eat around it's location, comfortable, clean and rather quiet, good breakfast

nice and comfortable rooms, clean, good breakfast, closed to the airport, but quiet

pool is closed.

the room service food was good and speedy

i asked for bottled water with my room service and they said they didn't have any but would try and find some

no access to swimming pool for repairs

i requested a shuttle from the airport to the hotel and they were there within minutes