lastly, the laundry service at the hotel was really expensive

laundry service, very expensive.

hotel: nice pool

pool and spa great. comfy bed. generous breakfast.

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

laundry service

the hotel is clean, they have plenty of hot water, the breakfast is really good, and their laundry service is

i did my laundry with them too; good if you need clean clothes in just a few hours

breakfast, lunch, dinner and laundry available

really clean, hot water, parking available, and there s a possibility to do laundry, which we used ;) it

don t bother with the pool

wifi was weak

there was no fridge even not in lobby and also swimming pool is not real fyi

the location was good. there was a game room with pool.

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

the wifi didn t work well in the room

location is close to where to take the boat. friendly staff. free parking.

location is good near the lakefront, and breakfast is included which was good

the hotel was very clean and the sunday breakfast buffet was fantastic

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

wifi connection working perfectly from the room, so could join an online session

i like the location and the view. cheap laundry service.

pool w/slide

the kids loved the pool area with the big slider

the pool didn t seem nice to me

parking was unavailable during my stay

they changed the wifi password for some reason while i was there

was very clean, friendly staff, good laundry service

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

hot water available, restaurant, storage bins for luggage if needed, laundry service too

laundry service was quick

quick laundry service

the wifi was rubbish throughout the whole hotel so we needed the phone because we couldn t organise

wifi didnt work

couldn t connect to wifi properly there s no green are in front of the new building

staff is really helpful and our kids had lots of fun interacting with them

they have a small kids that s my daughter got to enjoy at the end of our day

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

good value for money, nice staff, laundry service.

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

location,laundry

affordable laundry service

cheap and quick laundry service

uncomfortable beds and pillows, no hot water, wifi didn't work

kind staff. nice place with tons of plants. good wifi.

the free wifi didn't work.

wifi is pretty bad, the curtains were not making the room dark enough to sleep well in the

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

in fact they forced us to use their laundry service - which was expensive

you had to send your clothes to laundry to get them pressed

the bar was also great with fabulous cocktails

the family dinners are a must :) laundry service is good and fast (external lady)

no laundry facilities

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

as i have adopted kids of color that is not something i appreciate

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

i stayed in the beautiful new a frame with pool

the pool is beautiful

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

very friendly staff, enough parking space

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

wifi a bit patchy in the room.

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

kitchen was not clean

great wifi connection

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

secondly there are ants in the room and bugs all over the kitchen and common area

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

although two people are doing their laundry in the lake, it is crystal clear water

the shared kitchen was lovely and really clean

wifi worked well, especially considering the wifi usually isn't great around the lake

i liked the shared kitchen and use of the kayaks

good food in the restaurant and there is also a kitchen where you can make your own stuff

also the breakfast options were nice, though the service was slow

good value for breakfast

free breakfast was plain and it was deliciously filling

anything off the restaurant's breakfast menu was included with our stay

great breakfast

too bad the rooftop is only used for hanging laundry as it has a great view

we also had laundry service done for a great price

they have a jacuzzi, offer laundry service and help you with tours

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

pool is a bit too small and wouldn't use it, but otherwise everything is great!

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

delicious and free breakfast

good breakfast of eggs, banana and pancakes

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

breakfast was good, it was the same thing both days we were there but it did the trick

breakfast, coffee, free water wifi worked - terrace has great view.

loved the place, very organized, nice breakfast and great staff

wifi was good and available in all rooms and public spaces

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

the breakfast is simple but perfect, the family are very kind, great views.

breakfast of pancakes and fruit and coffee was a nice way to start every day

breakfast included was really nice

breakfast is simple but good: pancakes, fruit and coffee or tea

), use the canoes and there is also a laundry service

a bad experience with the hotel doing laundry

i had my laundry done and they lost 2 of my favorite garments

com had laundry services listed in the facilities however when we asked one staff member they said there

beds are comfy , wifi works always and ud83dudc4d