we had to ask for a room card, so we wouldnt get lock outside and we were able to go into the laundry room

pool was still closed due to covid

can only make a right hand turn out of parking lot

the parking was horrible... need more handicap area.

kids were also very disappointed with the pool

sometimes very noisy and laundry was always busy.

guest laundry did not work at all

people were respectful of others, kids well behaved

easy check in. check room. breakfast & coffee good.

some kids to load it was good

good water pressure. wifi worked. breakfast was phenomenal. room was comfortable.

sadly, the pool was not open, hoping that it will be next time, we were looking forward to it

clean and friendly staff! nice breakfast with good variety.

i went while it was cold so no pool.. over all nothing bad to say about it.

was disappointed that the pool was not available

also, laundry facilities at hotel made it nice to not have to bring home dirty laundry

room was clean, guest laundry unfortunately not

pet friendly even with larger dogs

included breakfast was delicious and the beds were comfortable

the breakfast bar hit the spot and the pool was open till 10

their laundry

we were out of state due to the tragic death of a grandchild and couldn't even face time our kids back home

questions you will not get anywhere with them and yes of course they offer free breakfast and wifi but they don

oh 1 more thing they havea really really nice swimming pool the water is crystal clear they really do a good

location pet friendly excellent area to walk my dog

no detergent machine in laundry area ahhaha

very good, clean, new, good laundry, good staffs, friendly.

rooms are clean,quiet and pet friendly

limited handicapped parking ice machine and elevator not centrally located in building

pool area off of parking lot - needs better security - no lock and guests propping open door, no pool

put me next to equipment room and across from laundry when hotel was not

they need a laundry room for every floor

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

the laundry room could be a little bit cleaner but i am not complaining

gym/pool ok

run out of towels, small fridge, no on site laundry, no back up generator if power goes out.

was abandoned stroller, chairs, laundry hampers and such in back parking lot and side lot a bunch of people

no breakfast cause of virus and pool not open due to virus and no laundry facility's here

i wish they had laundry services at the hotel.

i ve witnessed employees allow certain people to use laundry facilities which isn t allowed

was near lots of noisy areas such as the laundry room

the fact that the hot tub, pool, & gym were all closed.

not very good parking had to park in the back just felt kinda scary for a female alone

was above great for money g r eat the problem i had was we use inns and suites for there indoor pools the

oh and love the pool

we had to get a laundry person to assist us

beds were comfortable breakfast choices were very well above average for your typical hotel fare

that it was pet friendly

there were so many options for breakfast and it was great

everything was great. wish there was indoor pool for kids

cleanliness and the breakfast

they had a wonderful hot breakfast

the pool

the fireplace in the lobby was nice

parking

i wished there was a quest laundry

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

and because there were construction workers all over the place because they were repaving the parking lot i did

parking.

dog was apparently in room ( the room smelled like a dog), the grounds were dirty, dirty laundry thrown off

pet fee

i booked a smoking room but the smell was disgusting

also the year round swimming pool wasn't open

offer breakfast with snacks. old juice. a waffle maker.

mexican restaurant across the parking lot

the pool area was very fun, the breakfast selections were great even with the pandemic

my kids enjiyed they waterslise,pool, n gym.. i loved breakfast was wonderful

the pool was fantastic

the pool was very nice and the hot breakfast buffet was wonderful!

not enough people in housekeeping to get the laundry cleaned and back on the beds

the staff was courteous and the pool was great

liked the location of the hotel, the general appearance, plenty of parking, very clean, beautifully landscaped

maybe need some security in the parking lot

room service was great. we ordered in and the good was excellent.

my kids were getting cold and i wasn't able to raise the heat up, but my fiance' and i just cut it off

the website states embassy suites resort golf spa

great amenities included at the hotel , free full breakfast bar plus free happy hour

the rooms are very spacious

the pool wasn’t heated enough it was still too cold. but the kids still got in.

on top of that the room, laundry, and even parking was perfect

didn't have laundry powder available to purchase for their laundry machines

wifi was great

wifi was awful

no pool

the kitchenette was great! didn t know that was in the room!

loved the pool perfect temperature

at night, we weren't able to close the drapes to shut out the lights from a nearby parking lot.

parking lot closed and only one exit to building due to construction.

the breakfast and breakfast staff was very welcoming

our room was directly across hall from laundry!!!

used the laundry

bed was hard and the room was next to the laundry room, noisy!!

laundry room venting machine had thing in wrong slots still after three day being told

the wifi was also in and out, not the best for people working at the hotel

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

lack of sufficient parking

the location was in a curve, and it was difficult to see either way when trying to leave the parking lot

is not a lot of parking and we found near by restaurant customers taking the parking spaces

the breakfast area was always clean and someone was there if you needed help

kids running in the hallway on the last night and the people next door was loud

beds were very comfortable, and a substantial hot breakfast was served in the mornings

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

saturday breakfast was not available at 7am. should have been

my kids liked the waffles the best

also love the fact that it had a laundry facility for the guests

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

other than that everything was wonderful and i had a late check out bc i was literally glued to their comfortable

breakfast was very good. staff was pleasant. parking excellent.

reason we chose to stay was the pool

paying for laundry

laundry facilities

loved the breakfast and it was good that they had laundry facilities

and the drapes didn t close so the lights from the pool area also kept us from sleeping well

the facilities and gym were clean

didn t have any plastic laundry bags

pool room was out of towels

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors

i enjoyed my stay. i just pool was a little warmer to get into.

pool and hot tub are miniscule

laundry service, fitness center, snacks and drinks available 24/7

good location, pet friendly

amenities were great (basketball court, outside lounge area and pool specifically)

parking was extremely limited, and at times there was none

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

staff very nice ...good location ....perfect fit laundry room big plus

we could hear every door shut and the laundry room 4 rooms down the whole time

everything including the pool and laundry room.

spacious room, laundry area, and good location

they took our credit card before telling us that we had to pay a non-refundable $150 pet fee for my therapy

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the pool was nice and clean the rooms was comfortable and clean i loved

pool was advertised as heated, it wasn t. limited breakfast and lunch selections

also couldn't connect to the wifi despite entering the correct information

rooms, guest laundry on site indoor pool,spa, and exercise room

walls are really thin and you can here other s conversations and kids running down the hallway late at night

the rooms are spacious and well equipped, even with a small kitchen

late check out was a nice perk to have an stress-free departure after a late night event

it sound as if there were kids running or stumping around, or there was a wrestling team practicing

cleaning crew just throw all linens and dirty laundry outside of the rooms and stay there for hours

there was no place to do your laundry

they don't have really anything for kids

the kids in the area had loud cars and you could hear them most of the

i got an early check in

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

i loved the laundry room on the 7th floor

breakfast isn't included and neither is the laundry room

had to drive our wet clothes to a laundry mat to dry them

there is also a laundry room for guests staying long enough to need it

therefore, i am requesting that our laundry services at the hotel be provided free of charge

the kitchen looked like it would ve been great had they had been open

the kids really wanted to have a movie night but there was no way to log into any of our accounts since

having providing hot breakfast

there was only 1 guest laundry facility in the whole building of 5 floors

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

room was close to ice machine, elevator and laundry room

spotted just down from our room there was a laundry with washer and dryers large too

my husband and i came here for a funeral and our four kids

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

loved the fact that the pet-friendly rooms were on the first floor, thus minimizing hassles when bringing our

comfy, clean with a banging breakfast and super welcoming vibe, this hotel was a welcome relief after a long

i booked property, i requested an early check in if at all possible

breakfast, they had a lot of choose for breakfast which was nice

breakfast was a plus and it was delicious

like the free parking

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

there is almost no parking every night

i don't like the way they don't have a laundry room.

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

nice pool

little stressful planning a trip with a new pet

there was construction next door which impacted parking and not able to take individual creamer packages for

the laundry was a huge help and affordable

onsite laundry facility

it needs a fan in the laundry room! super hot in there when doing clothes.

laundry not working well, as well the clothes come out smelling really bad

an inside/outside coverage with ample seating and towels with a nice sized fitness room and guest laundry next

good location and glad to have laundry on site.

hotel has a fitness center and laundry available

our room was right next to the laundry room so we heard washers and dryers a good bit

wifi no connection

the breakfast was always ready and it was a clean area

free laundry, friendly staff

charge for supplies and food near laundry area

free laundry

my accommodations the ability to do laundry the location and the staff .

& unlike other extended stay hotels come with everything you need to cook, clean, shower & do laundry

laundry, spacious, great great breakfast

the laundry room is a bit warm but was very appreciated a little expensive

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

room service did not clean our room and their were roaches in the room and bathroom

everything! excceded my expectations except for the breakfast !

easy to check in and check out. very clean and laundry is very easy...

we wished the pool was a little warmer but that s it!

no hot breakfast, but i understand that things are different due to covid.

truck got broken into in the parking lot fully under the security camera, whats the point ofnthe camera

the location is very quiet. they have an indoor pool and a great breakfast option.

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

some guest were smoking weed on the pool patio. not the hotels fault but that was stressful

stain on carpet and water pressure for the sink and kitchen was low but overall a great experience and stay

breakfast was preboxed

breakfast was fine and, the parking was quite well

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

slack room service they did not bring towels. saw a roach on saturday morning.

breakfast could of been free . the bar could of been open.

the size of the pool area / gym could be bigger

on the website it made mention of room service but not really any once we got there

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

nice beds pool and front desk is extremely sweet and got me in my room immediately

pool was closed for the season which was not disclosed when booking.

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

no wifi unless you become a member .

the laundry room was out of order. i really needed that for the amount of time we stayed

don't have enough food at breakfast. we went down around 9 am, everything almost gone.

breakfast was good

i like that they have free breakfast and it was very clean

rooms were clean & comfortable. great location. decent breakfast options.

the only downside was there was only one girl working the breakfast

pet fee was reasonable and nice grounds for walking

there was plenty of free parking

breakfast was good the location was perfect for everything that was needed

pet friendly and staff were very professional and friendly with myself and kind to my dogs

friendly staff. breakfast included. laundry available. we'll situated.

the laundry person had disappeared on her so i had to go get them which was fine

located near restaurants and starbucks along with waffle house right across the parking lot.

didn't eat breakfast i woke up to late and had to go very clean

pool was gross and lots of dead bugs floor was dirty

gym

breakfast was great. my kids enjoyed the stay.

i was really shocked at how the kitchen area looked and it was beautiful.

the breakfast staff was amazing it was a mother and daughter saturday 4/6 and short staffed however

great big room with kitchen & seating area. friendly & helpful staff. good breakfast choice.

no personal laundry service and no free breakfast

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

staff location bar resturant atmosphere

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

room service menu could have had a few more options or at least affordable items

the gym needs upgrade, no lounge chairs available on the roof

the gym wasn t finished and the access to the roof was blocked.

we just wanted to relax by the pool away from our kids

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

kids friendly , room was very nice

guest laundry should have contactless option to pay for the service (actually, coins are needed )

comfortable bed, very clean room. laundry!

laundry room provides detergent and has coin operated machines

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

i requested room service and they came and cleaned the area

also, excellent gym in the hotel

i had to choose something i'd say the cost of the bar inside the room a bit pricey for the product itself from

$150 a night pet fee

also, adding room service for breakfast would be the best

location superb and enormous bathroom with a tub! handy gym too!

i enjoyed the two bar and restaurant accessibility.

food quality could use improvement the spa is awful

the brunch was great. roof top bar is awesome. location was great and spa was great.

paying for wifi and room service was not open as

spa was very small

online room service menu was nonfunctional

gym here is incredible

the lobby and gym were very impressive

the bar did not open until 4:00 pm.

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the

we ordered room service to get 2 sodas and when they thought they didnt have the drinks we wanted, they still

i do not understand why i had to pay a pet fee when room was not even

pet hair in carpet and also on furniture

the bar area and the restaurant were both inviting and relaxing.

the facilities at the hotel are amazing- the pool, gym, sauna, steam room