the view and the pool

there is a pool but it was so cold when we were there that only a polar bear would consider using it

wifi wasn't working and the rooms were smelly for the start.

the wifi was not very reliable. the beds were kind of lumpy and squeeky.

there is a pool

amazing kids pool. good friendly staff.

you could hear the kids running up and down the halls most of the night.

area, water cold, spa water lovely warm

clean from the building, the lobby, the pool and then the room

the kids enjoyed the pool/ water slide they will make a splash :) bio dome is only a 30minute drive, we

no microwave in the room and there isn't any common laundry available

laundry room was under maintenance and hotel asked us to pay cad 20 for

i thought there was a gym. but couldn t find one

my wife and i were accommodated with early check in and a microwave when we really needed both

cleanliness renovated installations friendly staff free parking coffee in the room

room was over kitchen roof fan was very noisy

the parking space to narrow

wifi internet service is terrible

poor wifi.

location is easy to find, free parking, rooms are clean and well kept. breakfast was good.

no wifi connection available as it is advertised

possibly more kitchen utensils and tea towels for doing dishes

no wifi, yes, they say it exists,,, but does not work

it was said wifi is available, yes, but nonfunctional ,in 2 days hardly got connected so used my own data

easy to reach, big parking, directly on the river, my room had a view on it

the setting, balcony, jacuzzi, pool, well maintained, superb bed

we also enjoyed the pool area

right next to golf course

spa bath was very nice

it wasn t very clean the spa didn t work the bed was really uncomfortable

there was no wifi in the room. could not lock the room door.

stores, banks etc) -friendly & helpful staff despite language challenges (by us) -good wifi connection and lots

when we got back and parked for the night after dinner, the back parking had a sketchy vibe and we were worried

renovated as advertised 70s looking walls- false advertising no toiletries, no view on pool, no decent towels

the pool was cloudy

(parking was

pool not working , overpriced

kids loved the pool (small but heated

pool is warm water and clean - great for an aqua workout or can use gym beside

nice large comfortable room. large gym with well maintained equipment. large indoor pool.

liked the parking set up well lit etc so felt comfortable that vehicle would be quite

kids loved the pool (small but heated

no coin op laundry, no pool, and breakfast not fully self serve.

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

the parking lot, but anyway it was in construction

kids playing in the front of the door at 6h30 am

comfortable beds and excellent breakfast included

breakfast and their team are amazing , so welcoming with attention to customers inquiries

had to get a second wifi password if multiple devices used in the room.

beds comfy, pool was warm, breakfast was good, it was quiet at night, everything was perfect.

course having a hot tub spa and sauna in one place was beautiful

there was a pool and spa that seemed very well maintained

also did not like that the water of the pool was to cold

pool area was nice the exercise room was also good location worked for laronde amusement park

fully cleaned, there was previous guest garbage in the bins, and there was a defective towel bar in the bathroom

when we got there there was no parking as a big party was happening at the restaurant but ended at 9 so we

everything in bar and fridge you have to pay for so probably don't put it there for temtations

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

sauna gym beds

friendly staff and great location. kids loved the pool.

size of the room and the restaurant and parking

populated rooms with multiple screaming kids

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

no laundry services

very comfortably beds, a swimming pool to enjoy although water was cold. very helpful staff.

good beds, shower and wifi

free parking, free wi-fi, right next to the radisson metro station

attendant on one of the days had no clue how the laundry works

there was no laundry facilities and no room cleaning for 3 nights

i feel breakfast should have been a part of the deal

pet friendly, parking on site

beds were not comfortable wifi was not good, was very

laundry was not functioning during our time

only one laundry machine for the whole hotel and that was not wotking either.

easy access location, parking availability, big room and comfort bed, laundry s room

the only laundry machine in the area was not working

no pool or queen bed - we knew this going in - for the price - one of the other would be nice

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

was nothing to dislike but for a long stay with kids if we could have a shared washer it would be an additional

nice cosy room but having a bad carpet smell. asked for room service but wasn't done.

staff, very nice and clean facilities, the kids loved the pool and the rooms were very comfortable and neat

complimentary breakfast would've been nice, but kids ate free so that helped

the spa was really nice the restaurant was good and the

room service when in without being announced or even knocking around 10h00

clean, good parking and nice location.

everything costs too much. can t access the pool/spa without paying more

the bed, the view on the parking lot

no laundry room, no microwave

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

the hotel has indoor and outdoor swimming pools, gym and spa

the hotel also does not have any washing machines on site so it was impossible to do laundry

the laundry area the floors were never cleaned with crumbs & debris everywhere

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

jim, breakfast people work at the breakfast kitchen also the person who clean the room

the parking lot

i have no clue if the laundry offers to do your laundry and i didnt ask

could have more breakfast options. but food was good

parking was tight , older area, wifi was poor not wheelchair friendly

owner very nice, parking on site, fresh coffee and muffins offered by the owner each morning, close to

the free breakfast

really clean comfortable room, great breakfast included, parking included, free laundry

laundry facility handy

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

good laundry

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

i did not like that the pool was not heated and it was cold

location to metro. free parking and amusement park if you had kids.

parking lot was well maintainted

covid kids

wifi is working but super slow.

whirl pool jets weren't very strong

cannot lock from inside , it s unsafe air conditioner have accumulated dust and mold from years kitchen unit

if it is the only place available, ok but such a shame, it must have been beautiful 25 years - pool in the

wifi password did not work

was a spa room but didn t even have a bath plug for the bath

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

no wifi in rooms. and it wasn't as clean as i would've liked.

some of the staff were very nice and offered me late check out until 3pm

i love the interior alot specially the lighting around spa tubud83eudd70

there's a small kitchenet but no coffee or muffins were to be found

laundry

have liked a bar area and also the roof terrace coud do with an update, maybe some plants and a parasol for

wifi in our room barely worked - it went in and out, which means i would not consider this property

good wifi throughout

sit in the park and enjoy watching kids play, bikers in the park

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

the room was clean, maybe some little repairs to do in the kitchen area, but otherwise the place was perfect

wish i had an en-suite and if yer by the kitchen, you will be up

the wifi can be improved as it wasn t the best

doors were dirty wifi directions on phone were incorrect and outdated

wifi microwave rushed check out

wifi never works

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

website said parking and wifi, neither of those was true.

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

nice hotel with all facilities, more than enough free laundry

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

no on site guest laundry, crowded elevators at key times

lobby was full of huge buckets of bedding heading to laundry

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

room had no desk for working. no laundry service.

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

due to covid-19, the breakfast is pretty basic and is served in a paper bag to go, but there is a dining area

- breakfast is good too

maybe adding bacon and eggs to the breakfast buffet. otherwise everything was amazing

thin walls. out dated. gym facility had equipment that didn't work.

kids could fall out if they wanted

kids had been to another hotel in us with similar breakfast and were excited about it

first of all, no room service

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

there was also a laundry room if you needed to wash and dry

i used the laundry room (coin laundry) on the first floor two times

as the studio is well equipped with kitchenette accessories, the laundry room facilities are on the 1st floor

basic standard, no bar, no gym, no laundry service

location and fantastic breakfast

wifi was excellent

on the morning we left they decided to tell us the kitchen wasn t open and they didn t make takeaway

excellent breakfast nice bar friendly staff great hotel

the laundry service was confusing

laundry room (need to use coins) present

it even had a laundry room to wash clothes

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

the spa bath and breakfast

hotel room but also has small kitchen which is a plus

boutique hotel in the middle of the thriving restaurant and bar scene

large comfy room. kitchen was a bonus. all the staff were wonderful, friendly and super helpful.

every room has also a small kitchen which is really convenient

personnel, room breakfast laundry facility

location, size of room, breakfast and access to laundry facilities

plus i was pleased with a laundry room downstairs in the basement level floor

about this hotel, location couldn't have been better, staff very helpful, was able to my laundry which was an

to have a kitchen as well as some breakfast included, coin laundry available on site, some staff friendly and

add to it a very nice meal at a hotel restaurant and a very good breakfast- all this made for a great stay

the view, the windows, the pool, the gym with windows, the restaurant view, the reception

location is excellent. lovely wrap provided for pool area

restaurant was great - especially the breakfast buffet

the gym equipment was scarce

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

the free wifi and the cooked breakfast was a pleasant surprise.

wifi is not accessible

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

no laundry service, no hospitality management - maids begin knocking on doors early morning to see if

microwave was in the laundry room

good location. had laundry room

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

laundry room was good

to compensate for it, they offered free laundry, which was fine

only one, ver busy elevator, also used by hotel staff for the laundry

coffee machine in the room rooms renovated laundry washing by load is good

a bit of noise from the people in the street. no laundry.

and now best solution to move 5 of us 2 adults and 3 kids to the room with one bed

lots of room, super friendly and helpful staff and free laundry.

and they have a free laundry

accessible location, free laundry, you can cook and they have lounge if you want to place to

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

excellent location had many amenities such as laundry and luggage storage.

laundry on site for $2/load

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

there was laundry available

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

reception should introduce clients to the laundry and gym services

i didn't like that the restaurant wasn't 24hrs for room service.

the mini bar had a nice selection although we didn t partake, but the champagne was tempting

husband and i fled our four kids to the oasis of the spa and hotel william gray

room service breakfast was excellent. great value for the quality.

near most of the restaurants, and there is an amazing rooftop bar with a great view of the city

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

spacious rooms and gym

saw trays leftover from room service lying in the hallways for hours

comfortable lobby, well appointed gym, very friendly and helpful staff, and clean well-appointed rooms

the service by everyone at the front desk and in the bar is worthy of a 6 star hotel if 6 star is the top

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

i used the laundry service and they were really quick and did a nice job

we stayed on the 4th floor in a comfortable room, and enjoyed breakfast in the bar pincere two mornings

thirsty no room service

bar staffed by extremely friendly and willing people

there is a great tapas bar on the first floor, wifi was good.

gym very rarely equipped.

no onsite restaurant or room service, but close to other eateries.

good cable tv, great internet/wifi connection, great toiletries

the wifi