the view and the pool

there is a pool but it was so cold when we were there that only a polar bear would consider using it

wifi wasn't working and the rooms were smelly for the start.

the wifi was not very reliable. the beds were kind of lumpy and squeeky.

there is a pool

amazing kids pool. good friendly staff.

you could hear the kids running up and down the halls most of the night.

area, water cold, spa water lovely warm

clean from the building, the lobby, the pool and then the room

the kids enjoyed the pool/ water slide they will make a splash :) bio dome is only a 30minute drive, we

no microwave in the room and there isn't any common laundry available

laundry room was under maintenance and hotel asked us to pay cad 20 for

i thought there was a gym. but couldn t find one

my wife and i were accommodated with early check in and a microwave when we really needed both

cleanliness renovated installations friendly staff free parking coffee in the room

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

no laundry services

when you travel with kids its not acceptable to hear alll things

very comfortably beds, a swimming pool to enjoy although water was cold. very helpful staff.

great parking and metro station a few steps away

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

no coin op laundry, no pool, and breakfast not fully self serve.

free parking, clean, good location

the breakfast was good and we enjoyed it. room service was good. free parking.

very friendly and excellent location. additionally, very delicious breakfast

pool was open 6am-11pm which was great

great staff and good breakfast

nice hotel is situated near big road but not noisy. wery nice spa and pool. poor breakfast.

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

had just come from a 4 star hotel on a golf course in another city and welcominns' cleanliness and upkeep far

there was no laundry facilities and no room cleaning for 3 nights

attendant on one of the days had no clue how the laundry works

second bed didn't fit for 2 kids

excellent stay easy parking

personal, pet friendly, free parking

hotel surpassed my expectations by far, it was beautiful, luxurious and the mini bar was an amazing

the only decent thing about this hotel was the pool

nice large comfortable room. large gym with well maintained equipment. large indoor pool.

the sofa bed is not realy a bad . the kids slept on the floor.

pool and hot tub were much smaller than the pictures indicated

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

rooms, clean sheets, nice fitness center and pool/spa, friendly front desk staff

friendly staff and great location. kids loved the pool.

populated rooms with multiple screaming kids

i'd go so far as to say it was comparable to the foam tile mats on my gym floor

the gym, while small, is well stocked for a basic work out

wifi not good.

restaurant never open. parking lot was very dangerous - inadequate snow and ice removal.

salt water pool and sauna were clean

when we got there there was no parking as a big party was happening at the restaurant but ended at 9 so we

the only laundry machine in the area was not working

only one laundry machine for the whole hotel and that was not wotking either.

laundry was not functioning during our time

easy access location, parking availability, big room and comfort bed, laundry s room

free parking restaurant in the hotel

the setting, balcony, jacuzzi, pool, well maintained, superb bed

we also enjoyed the pool area

no laundry room, no microwave

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

could not sleep properly since kids were running in the hallway and making noise but this is nothing to do with

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

location, pool , staff

pool / gym / restaurant closed

the bar downstairs was nice to

the staff was great. the pool was very nice and the hottub was fantastic after a long drive.

the laundry area the floors were never cleaned with crumbs & debris everywhere

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

the hotel also does not have any washing machines on site so it was impossible to do laundry

there was ample free parking, free and good wifi

suite room was missing any type of utensils, plates, cups and cooking equipment which made the kitchenette

i have no clue if the laundry offers to do your laundry and i didnt ask

she said your skin is dark she told my kids but our feet under is white but our head of hair is

could have more breakfast options. but food was good

the hotel has free parking, a rarity in the city, but if it's full as it was when i arrived to check in after

the free breakfast

really clean comfortable room, great breakfast included, parking included, free laundry

hotel provides self-laundry, just pay for the detergent

laundry facility handy

good laundry

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

room service and having fine prints on additional charges

wifi is basically unusable

does not have a microwave, which would have been great, specially when you re not able to have room service

above average breakfast clean room service

security lock bar (torn off and holes in the door where it used to be)

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

no wifi in rooms. and it wasn't as clean as i would've liked.

the spa bath could have been cleaner as well and the staff might want to add some bubbles with the room

some of the staff were very nice and offered me late check out until 3pm

there's a small kitchenet but no coffee or muffins were to be found

laundry

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

bed, friendly staff who were able to accommodate our early check in

have liked a bar area and also the roof terrace coud do with an update, maybe some plants and a parasol for

the tv is all wifi took us a while to figure it out.

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

location, easy parking, close to subway, room with mini fridge, microwave, wifi, tv, super clean

perhaps an explanation of breakfast options, and how they would want anybody to use the kitchen

some little repairs could be made behind the cupboards in the kitchen area but i didn't use that space at all

parking was directly outside the room

if it is the only place available, ok but such a shame, it must have been beautiful 25 years - pool in the

location, room, parking

couches and tables on the sidewalk, carpet in the parking lot

wifi password did not work

wifi plus no parking

comfortable, close to bus, metro, grocery store, fridge, microwave, good wifi, very good value

website said parking and wifi, neither of those was true.

quiet, friendly staff, affordable, warm, carpeted, good wifi, comfortable bed, free continental breakfast & a

of the storm, the wifi was slow

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

room had no desk for working. no laundry service.

i thought it would be the room service and unlocked, to find a couple who had booked the room, already received

everything is great! location, friendly staff, good wifi, great staff, and amazing breakfast

more breakfast options would be great

room service wasn't done as requested

wifi didn t work in the morning.

gym equipments are not working when plugged in but you can use it on manual

was close in the hotel due to the covid (i can get behind that) but the thing is the pool the gym and the

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

lobby was full of huge buckets of bedding heading to laundry

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

no on site guest laundry, crowded elevators at key times

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

room service from the magnificent restaurant downstairs was a highlight of our stay

room very spacious with excellent mini-kitchen and huge, comfortable bed

wifi was slow

confusing room service buttons

every room has also a small kitchen which is really convenient

basic standard, no bar, no gym, no laundry service

breakfast

very poor wifi speeds

did not know that the restaurant and bar were going to be closed during our entire stay

location and fantastic breakfast

i used the laundry room (coin laundry) on the first floor two times

size of room. able to open window. laundry facilities. friendly staff.

had kitchen inside the room, was quite big the room and they had laundry station

we also used their laundry which worked without problem

there was also a laundry room if you needed to wash and dry

it even had a laundry room to wash clothes

laundry room (need to use coins) present

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

the laundry service was confusing

they charge me for laundry in us dollars, but give me canadian dollars

a very reasonably priced guest laundry hidden away in the bottom level of the old building

to have a kitchen as well as some breakfast included, coin laundry available on site, some staff friendly and

location, size of room, breakfast and access to laundry facilities

a bit rundown going to the basement for laundry.

location and the facilities pool and gym

pool was too busy and water was dirty.

a $75 fee at a pet-friendly hotel took me by surprise, especially considering my dog is a service animal

excellent breakfast

the rooms were clean and the rooftop pool was nice but very small

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

rooms and bed, very poor and bad breakfast, wifi connection very weak

the free wifi and the cooked breakfast was a pleasant surprise.

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

wifi is not accessible

coffee machine in the room rooms renovated laundry washing by load is good

to compensate for it, they offered free laundry, which was fine

a bit of noise from the people in the street. no laundry.

only one, ver busy elevator, also used by hotel staff for the laundry

location for exploring downtown, clean and good a/c, good wifi connection, fridge and shower worked well, lots

the laundry/microwave room was a bit gross

good location. had laundry room

microwave was in the laundry room

minimal amenities, pool, laundry, leisure areas

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

onsite free laundry and coffee

accessible location, free laundry, you can cook and they have lounge if you want to place to

complimentary laundry facilities very helpful

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

lots of room, super friendly and helpful staff and free laundry.

facilities -laundry was cheap to

reception should introduce clients to the laundry and gym services

there is also laundry room

the on-site guest laundry and secure, under ground parking were added bonuses

the laundry facility is awesome

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

great location close to everything. staff is super nice and friendly. pet friendly.

wifi was patchy

spacious rooms and gym

they were really nice but in checkout they charged me but they don’t let me stay with my sick kids my son has

room service was knocking on my door 11:30am asking me to leave the room when checkout was at 12pm

great location, great spa especially paul was exceptional

what was really terrific was the rooftop bar for drinks overlooking the st

the gym facility was underwhelming

the gym is nice

wifi speed is too slow

room service was not that good

wifi was easy to use and fast

pet friendly but guests leave their pets for hours (we had to deal with a barking dog until 2am)

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

service of laundry in each room/apartment

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

is new, room space is big, with laundry and kitchen, which is very friendly for family

clean and have laundry inside of room !!! best city view

there were laundry facilities which were very handy

when we tried to use the laundry room, we found no detergent was available for purchase

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

we love aria,staff,breakfast,room

i used the laundry service and they were really quick and did a nice job

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

was very comfortable; and the shower was like a spa experience

also no gym on premises

loved the valet service, room service to help us with beds, water

there's no laundry room

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

not cleaned properly during that time, paper cups never replaced (so took them from the breakfast bar instead)

beds were so uncomfortable that i and my kids' backs were sore and slept horribly fridge didn't work little

continental breakfast was simple but nice to have with the kids