machine by our room didn't work, they did have one a few feet away in the laundry room that worked

mold on ceiling tiles and a laundry list of issues

laundry onsite does not work (delay in hookup per the manager)

pool and hot tub were great

convenient location, easy access, good selection at breakfast.

when we left the next morning laundry and trash was still in hallway

in parking lot, broken fixture in shower, no shower pressure, night desk clerk put us down as no show

old car with flat tire that has been left in the parking lot too long.

the breakfast was great. the room was quiet and clean.

staff wasn't very nice and you have to park down the street in a parking garage and walk.

breakfast was delicious and provided plenty of options

pool was also closed due to covid

was close to the freeway, rooms were clean and spacious and had a full size kitchen and a stovetop

everything. from the room to the pool, everything was clean and everyone was very friendly.

breakfast was horrible

remodel almost completed (still working on laundry room) and looks great

parking lot was not clear of snow and slushy. entrance area was very slippery.

great breakfast, indoor pool, and gym area. very clean. felt safe in the area.

the pool was great

the two gentlemen at the registration desk to the young man serving and bussing tables during breakfast

the only thing we needed was dirty laundry bag. there wasn't any in the room.

great location, indoor pool and the breakfast was awesome!

room was very clean and location was great breakfast with good ud83dudc4d

was hard to find a parking space, but the front clerk came through for us and got us a great parking space

) told me there was parking at the front, but the pool, and in back

wish hotels had laundry hampers with plastic liners be helpful for housekeeping.

room was right next to the guest laundry facilities and i didn't hear anything while the other guests were

way to shower had to take a bath,no place to do laundry no pool,breakfast just sucked eggs and sausage was all

clean quiet great gym i didn't make it to the pool breakfast was great

good value super friendly staff nice breakfast conveniently located. nice room.

when the receptionist came to our room and could feel the heat she brought us a fan from the laundry air,

pool was a little cold nothing crazy, was a little disappointed on the no eggs or bacon for

was a little cold nothing crazy, was a little disappointed on the no eggs or bacon for breakfast but nothing

not very good, covid breakfast, two blueberry muffins in a sack.

was all good location seconds off i75 lots of parking staff was good room clean and not beat up decent breakfast

clean comfortable beds. really nice breakfast.

my phone did not like the wifi said someone trying to hack me

mattress needs to be replaced curtains need to be fixed parking lot wasn't cleaned off ice was

good layout. decent breakfast. ok location and parking.

wifi had no internet connection

breakfast was perfect

purchased the room just to let my kids swim

the pool is good but needs to be resurfaced

kids were running up and down the hall then someone hit the fire alarm at 1am

friendly. easy to book. free breakfast was good.

breakfast was also very good

the swimming pool and spa were closed.

all staff were pleasant and they allowed a late check out if needed due to automobile problems that led to our

the breakfast was good and the coffee was great

the room was comfortable and quiet. the staff were friendly and helpful. breakfast was good.

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

laundry services weren't available, so i had to go across the street to the holiday inn to use

clean laundry room, good staff

lack of parking for trailers or long vehicles

beds, lots of room inside for the kids to play with their toys and loved the outside fire

that the property offered starbucks the staff were friendly and the gym was nice

we arrived late and there were no parking spots available

there was no pool and the restaurant was bar snacks

dark parking lot

approached by a gentleman in the parking lot when we were waking to our car friday a m

another issue and problem i ran into was that the property does not have any laundry capabilities on site

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

no laundry bags and hair dryer

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

more parking upfront

to go to the convenient store to get laundry soap

loved the laundry very good breakfast

smell, did not feel clean, laundry does not accept cards - cash only

it s easy access to everything. laundry facilities was nice to have.

wifi code not working

also pool closed at 10pm on a saturday

the restricted hours for the lounge and pool areas.

the pool area hadn't been cleaned and the towels restocked the morning

needed to request room service and towels each time

i'm traveling with my dog) that mentioned only a security deposit, but nothing about a $75 pet fee, which i was

breakfast was pretty good with lots of choices

no indoor pool/spa

parking is tricky when the hotel is full. the bed was uncomfortable.

tv channels pool was out for maintenance was on the booking and website which we didn t see probably would

the hot breakfast changes daily

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

it looked like they normally had towels for guests to use but the laundry basket was full of them

only negative was the small parking area. had to search for a parking place each night.

not much parking.

two bedroom suite was a nice size and the hotel is very pet-friendly

the pool needs some updating

staff, couldn't getting our extra bedding for over an hour after bedtime hours for our kids bc of the short

the pool was very nice and my kids loved the jacuzzi in the bathroom

i arrived to check in, i had negotiated a $25 non refundable pet fee but the woman checking me in would not

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

spacious,clean, rooms,breakfast area layout spacious and comfortable,and food choices excellant.

very good hot breakfast. large room. kitchen. easy tv.

clean, secure hotel with good parking

it had a little kitchen stocked with pots, pans, utensils, etc

poor wifi phone/ intercom was faulty- but didn t really matter

i wish they had a bigger pool and jacuzzi. also better breakfast like pancakes and waffles.

to pay a pet deposit, when my pet is potty trained

breakfast was pretty good.

enjoyed the pool and breakfast, beds were comfortable.

entry to building and parking was limited

breakfast was great, room excellent as well. laundry room very usefull

breakfast and complimentary happy hour options

our kids enjoyed time at the pool

it has a perfect outdoor pool

wish shuttle went more places... horse races ..concert etc...

breakfast, the work out room and the location of laundry

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

very clean facility to catch up on laundry, or slip in a workout

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

pet friendly

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

laundry room is too uncomfortable, stools to wait for cycles and too hot

the guest laundry was a mess

clean, free breakfast, room were great.

kitchen, fan in bed room

laundry on site that we did use

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

no elevator, hrs for guest laundry, key charge, parking is limited

laundry detergent vending machine out

the price, location and amenities such as onsite laundry facilities.

offers indoor pool, laundry

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

i liked that it had laundry room and the location was walking distance to the dollar tree

we had breakfast at 8:30 and eggs were already gone. no bags for dirty laundry.

it was great having access to the laundry. lovely breakfast room. light and airy bedroom.

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

the rate and the cleanliness. laundry facilities

the free laundry as an honors member was extremely helpful for the insurance seminar i was attending

i passed a laundry room and it was full of them

no laundry facilities

pet friendly, clean.

pet friendly. new furniture. clean. great location.

plenty of free parking and close to plenty of restaurants and shops

liked the facility didn t listen when i requested a non smoking room

there was also plenty of parking even though they were sold out

the tv had the option of streaming movies that are on netflix, hulu, etc (for free), the gym was open 24/7,

ac fan was so loud- couldn t sleep with it. breakfast was mediocre.

parking well lit

breakfast was yummy!

breakfast area could have been better

loved using the pool

pool was ice cold and the hallways felt like they had no heat the rooms however had very good

also, the drape problem resulted in the streetlights in the nearby parking lot shining in my face at night

enjoyed indoor swimming pool and breakfast.

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

the pool, gym, and laundry were all great

hotel room was nice and spacious, had laundry for guests

would be nice is pool water wasn t as cold as what it was inside. not really a big issue.

hotel has on-site laundry facilities, etc

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

no pool, but laundry facility was much needed for sports camp

room was above the laundry room and at 7am i was woke up by a whirling sound and the room was smaller than i

laundry facilities were available too

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

laundry facilities are great for traveling families

in the dryer, the ones the housekeeping use, because someone had left their clothes in the guest laundry

the pool was very small but there was a hot tub as well.

same for the pool and workout room

covid-19 has messed a lot of things up - like pool, fitness room, etc

need a bar and free breakfast

an owasis very thankful for the 4:30 am to the airport shuttle

i that is a mom loved that they have 24/7 laundry

having a laundry on site since we were there for a soccer tournament was especially nice

a bigger room with more space with our 2 kids

lots of kids and people talking after 10pm in the hall which i could hear over my tv

didn t like that we didn t have more breakfast choices and that the pool and gym were closed

breakfast area was kept well-maintained in the mornings and the kids had fun in the pool

gym is a bit small, very good if you are alone but when busy maybe difficult to exercise timely

the pool room was a little cool, but that's to be expected

beds comfy, adorable studio and pet friendly

did not use any of the peripheral amenities offered (pool, breakfast bar, fitness center, etc

clean and great parking

however, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult

close to casino

front desk; excellent hot breakfast with plenty of healthy options; and a few restaurants in parking lot

access to the pool for the kids.

not very good for the price, room very small, and pool much to small and crowded

the pool was also unexpectedly closed on our last day and we were told it was due to the chemicals

the pool was not the most kid friendly

the infinity rooftop bar and restaurant was so good

i loved the option of room service although we were only in for one night

the pool is a little small and there s no hot tub.

pool is definitely not what is shown on the website

the bed was super comfortable and it was nice having an actual kitchen as well

we had everything we needed with a full kitchen

a day for parking is sooo silly, especially when everything else in the hotel (bar, restaurant, pool and rooftop

the restaurant and bar are very good, people are genuinely welcoming

i had room service and ate in the dining room and the food was excellent

that the bar and lounge closed to early

the bar should stay open later

breakfast was room service and very good

i preferred the old gym bag smell

the bar was very nice too

good comfortable room. nice bar area. all downtown facilities easily walkable.

the bar area is a great amenity and stayed open late

the bar is well stocked

great location! easy parking! restaurant and bar open late!

the swimming pool and whirlpool are awesome

the pool is awesome

shuttle to/from the airport was offered

the gym is huge and has everything needed for a good workout, windows all around facing downtown, pool

laundry service could have been helpful ud83dude42

would have loved to have seen a laundry room

no valet parking, limited restaurant hours and no room service

hotel guide, like where is the gym or the business center, plus a tv guide

bed was comfortable. room size was good. quite rooms. gym and pool was excellent.

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

i didn t have breakfast but liked the availability of room service the night before.

everything!! great staff, elegant lobby, bar and room! so incredibly impressed!

we stayed in the bunk bed room with my two younger kids

we were thrilled the hotel had ev chargers

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

laundry on site

was there with my two kids for new year eve and i couldn't find anything bubbly for my kids to open at midnight

the breakfast choices were very limited, especially for a family with kids

laundry facility, exercise room

free laundry..! always a plus.

free laundry was amazing and fairly priced snack foods

nice area for walking the dog, great location, free laundry!

laundry was free. room had full size fridge and microwave.