pool area was very loud

the pool was also great for my kids

parking lot or the road to come in

the wedding party took over the parking lot outside main door and couldnt park there to check in

the hot breakfast was the best we had ever had at a hotel

the room was very comfortable, the breakfast was good, with enough variety to not get boring after

the breakfast was really great with a lot of choices

wifi kept kicking me off.

the wifi

with family have usescomfort inn before feel safe no worry about breakfast and the desk fine

to pay a pet deposit, when my pet is potty trained

pool was 78 degrees and absolutely freezing

the pool is small but well maintained, the fitness room is also very nice

the gym was good and the breakfast (while not quite as nice as some of the others) was more than

breakfast was great compared to other springhill suites we have stayed at

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

the guest laundry was a mess

were spacious, and had a full kitchen with dishes, and a full size refrigerator

rooms either kitchen suite, lots of extras like complimentary drinks and light food selection in the evening,

breakfast was great, room excellent as well. laundry room very usefull

no indoor pool and hot tub

we unfortunately didnt eat breakfast but did order room service that was amazingly

it has a perfect outdoor pool

fell in the snow covered parking lot

very clean facility to catch up on laundry, or slip in a workout

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

breakfast, the work out room and the location of laundry

our room was great and the kids loved the

nice selection of breakfast items

loved using the pool

the pet fee was outrageous

location and plenty of parking, staff very friendly and helpful, rooms well appointed comfortable and clean,

hot breakfast with options.

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

also, we needed to wash a baseball uniform and had to hunt for a laundry mat because guest laundry was closed

laundry facilities are great for traveling families

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

we also went down to the indoor pool and hot tub and both were well kept and offered towels pool side so we

we were driving (we didn't need/use the shuttle) so i was confused as to where my gps was taking me since the

a lot of routy kids in hotel jumping in room above us, and running down hallways with rude comments to other

location to the airport and the complimentary shuttle were convenient features.

an owasis very thankful for the 4:30 am to the airport shuttle

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

lots of kids and people talking after 10pm in the hall which i could hear over my tv

of bathroom needed cleaned and a bug was crawling around in the kitchen

like the living room, kitchen suite setup.

large and confortable rooms, very functional furniture, very good gym

the only thing that made our trip not the best it could be was the pool

location, kitchen

the gym is better equipped than most other hotels in same price range

nice rooms with full kitchen. close to airport

hotel has on-site laundry facilities, etc

no pool, but laundry facility was much needed for sports camp

self laundry is free

room was above the laundry room and at 7am i was woke up by a whirling sound and the room was smaller than i

love mini kitchen and free use of laundry

the pool was very nice and my kids loved the jacuzzi in the bathroom

omelet bar excellent fluffiest omelet i have ever had

pool area was clean

outdoor pool

staff, couldn't getting our extra bedding for over an hour after bedtime hours for our kids bc of the short

hotel room was nice and spacious, had laundry for guests

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

the pool, gym, and laundry were all great

pool closed (covid). had to leave early so no breakfast available.

our room was clean. there was a nice indoor pool and whirlpool.

i have three kids so this was super disappointing

clean and great parking

was a bit of noise from rowdy kids in another room (on floor above

however, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult

excellent gym and nice but rather small

we ordered a pizza for room service and was quoted 40 minutes or less and they didn't come up to the room until

small swimming pool on the roof

very nice lobby bar that stays open late

the pool was also unexpectedly closed on our last day and we were told it was due to the chemicals

the bed was super comfortable and it was nice having an actual kitchen as well

we had the expectations of a normal sized pool with a bar in same

we had everything we needed with a full kitchen

pool was closed

very convenient. clean. parking was easy. loved 8th floor bar and pool

laundry service could have been helpful ud83dude42

would have loved to have seen a laundry room

the hotel was great! the pool was perfect! peter at the front desk was so polite and kind!

the gym and pool

the staff was so helpful and the pool and gym are wonderful

the room service was also excellent

also restaurant and room service may not be available if they have a private function

no room service

the restaurant and bar are very good, people are genuinely welcoming

gym was great

had room service and the tray stayed outside our room and was still there when we checked out

pool, jacuzzi and gym are open

the gym is huge and has everything needed for a good workout, windows all around facing downtown, pool

pool and decor were very nice. gym looked nice but didn t use it. friendly staff.

room service was fast and the food was hot and very good

the fire pit area & the deck connected to the bar was very quaint & charming

the bar is small but has just about anything you might ask for

wifi didn't really work very well in our room on the 3rd floor but was fine in the hotel lobby.

the bar is well stocked

park is a fun and funky neighborhood very comfortable bed high quality linens modern bathroom and spa shower

the rooftop bar is the bomb

the roof top bar seemed like it was fun

the beds were soooo comfy and the staff at the bar made us feel like family

i didn t have breakfast but liked the availability of room service the night before.

the hotels restaurants and bar were all very stylish & clean; we ate at granddam on mothers day and had an

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

it looked like they normally had towels for guests to use but the laundry basket was full of them

loved having a kitchen to cook in and my pup was happy and content too

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

air conditioner in the bedroom did not work, in fact it got so hot we put our kids in the bedroom and slept on

full kitchen makes traveling affordable for those with kids

the pool and small courtyard are also very nice and well maintained

like that the pool wasn't open but its not the hotels fault

we loved that we had 3 tvs (although the reception was mostly grainy) and the kitchen space

very good hot breakfast. large room. kitchen. easy tv.

there was no pool and the restaurant was bar snacks

beds was too hard and there was a guy in the parking lot asking people for money.

we arrived late and there were no parking spots available

us in was super nice, super efficient, explained everything about the hotel, food, breakfast, parking, surrounding

that the property offered starbucks the staff were friendly and the gym was nice

it s easy access to everything. laundry facilities was nice to have.

smell, did not feel clean, laundry does not accept cards - cash only

to go to the convenient store to get laundry soap

loved the laundry very good breakfast

the pool wasn't open yet. it was in the 80's and i was hoping that it would have been available.

picked this hotel for the bar however it closes at 10pm

the restricted hours for the lounge and pool areas.

parking stalls were very small; hard to get in and out

pool area is really warm for someone just watching children and it s acoustics are loud due to

smelly, slow elevator that screeched anytime it was used, and the property charged me a $75 pet fee after never

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

so nice and clean. it was a great experience. breakfast was also amazing. staff was sooo nice

breakfast was great.

disappointed that they did not have a hot tub with the pool; never seen this at a hi express.

location was fantastic (ate at drake's a couple parking lots over - delicious

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

no laundry bags and hair dryer

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

another issue and problem i ran into was that the property does not have any laundry capabilities on site

not enough parking

clean laundry room, good staff

laundry services weren't available, so i had to go across the street to the holiday inn to use

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

there was some construction that limited parking

grab n go breakfast was fantastic

this property has laundry facilities as well

we had breakfast at 8:30 and eggs were already gone. no bags for dirty laundry.

offers indoor pool, laundry

would turn blistering hot by itself; do not stay in room 103 it shares a wall with the staff laundry room and

i liked that it had laundry room and the location was walking distance to the dollar tree

laundry was free. room had full size fridge and microwave.

nice area for walking the dog, great location, free laundry!

laundry facility, exercise room

free laundry was amazing and fairly priced snack foods

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

laundry detergent vending machine out

no elevator, hrs for guest laundry, key charge, parking is limited

laundry on site that we did use

the price, location and amenities such as onsite laundry facilities.

no laundry facilities

smoking inside.

parking lot needed a good cleaning, lots of trash outside doorways into the motel

liked that it was pet friendly, and had amazing, empathetic service from the front desk attendant, tamela

my view was the parking lot and people looking in at me

the breakfast isn t good

pool is a little small

the tv had the option of streaming movies that are on netflix, hulu, etc (for free), the gym was open 24/7,

like the area and convenience of the parking

the pool was small.

the rate and the cleanliness. laundry facilities

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

one more anecdote: i was sitting in the lobby waiting for my laundry to finish, when a couple came to check in

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

the pool, laundry, exercise room were all neat and clean

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

laundry on site

was there with my two kids for new year eve and i couldn't find anything bubbly for my kids to open at midnight

the facility needs a few up dates with cooling systems and wifi

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

there is a full kitchen if you are staying for several days

the fitness room doesn't have many machines, (2)

they did not de-ice the parking lot

the breakfast was very impressive with many choices

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

when we pulled out the sofa bed for our kids, the bedding was visibly covered in debris and even a small chunk

pool was to cold

pool it was an absolute mess with teenagers, jumping around being loud and pushing the younger kids out

soap available for the laundry room, front desk staff wasn't the most friendly

to get to the lobby, we were directed to go through a gas station parking lot

i love kids & pets but when they interfere with someone else's peace & quiet at spa get-a-way, it's a problem

room service was served in a bag which was different from other hotels we'd stayed at

outdoor pool/restaurant on site

limited laundry facility

the person at the desk said she could not help me that was a laundry problem

also the laundry machine took my money

kids running in the halls in the middle of the night.

room service never answered the line.

easy to get to the laundry room and vending

perhaps use a bit more bleach in the laundry :-)

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

the lobby area was dreary with boxes , dirty laundry and things left on the

room was right across from the laundry and right next to the guest laundry and the ice machine

whatever laundry detergent they use is awful

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

delightful breakfast buffet. room was spacious and comfortable.

rented from here but upon rental no pool false advertising way to high deposit for absolutely no gym pool nothing

rooms were very clean, front desk service 24/7. best breakfast.

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

easily accessible guest laundry facilities

the breakfast was adequate. we used the laundry room and exercise room.

routinely cleaning the room everyday, provided 3 towels only when booked for 2 adults/ 2 kids

it was a bit ridiculous to be charged for parking

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

excellent pet friendly hotel

we had was with rude guests hanging out talking loud in the hallways and letting their young kids run up and

good location parking was good

the gym is well equipped, pool is a decent size, and there is a mcdonald's, cracker barrel, and gas

room was right next to the guest laundry facilities and i didn't hear anything while the other guests were

wish hotels had laundry hampers with plastic liners be helpful for housekeeping.

way to shower had to take a bath,no place to do laundry no pool,breakfast just sucked eggs and sausage was all

the pet owners would pick up after their pets

great for parking car with trailer

remodel almost completed (still working on laundry room) and looks great

excellent breakfast

room remodeled. very clean. staff courteous. good breakfast

the wifi was fast, which was an unexpected bonus and breakfast was reasonable

parking was free

the only thing we needed was dirty laundry bag. there wasn't any in the room.

was hard to find a parking space, but the front clerk came through for us and got us a great parking space

very pet friendly located next to a neighborhood to take your pup on a nice walk after traveling

clean room, excellent breakfast and a perfect workout room

we enjoyed the pool area and sitting in the breakfast room area to meet and talk with the rest of the family,

when we left the next morning laundry and trash was still in hallway

nice location, very clean, pool , liked everything no complaints at all

breakfast was fresh and delicious. staff was extremely nice to. will be staying here again!

quiet and the pool was

in parking lot, broken fixture in shower, no shower pressure, night desk clerk put us down as no show