my only problem was that the wifi was a bit intermittent.

no additional facilities or room service

staff very helpful when we had problems with wifi

ample parking

breakfast was delicious, but we waited over 30 minutes after we d placed our order, and it was

not the room i ordered and neither was the laundry room next door that started whirring away about 6am very

room service and laundry service could have been a little less expensive

there is also a bar with large screens

the staff were great (both on reception and at the bar), the room was very clean and comfortable and the communal

was good, lunch my kids had steaks and chips which were good, but eating later in the dining room, food was a

wifi in my room, hard to be connected (but it might be only in the room i had)

would have liked room service breakfast but not a service they provide so didn't have breakfast

apart from the bar prices! i personally didn t have anything i didn t like.

music night below in the bar but finished as promised at 11pm

for money fantastic breakfast and evening meals great choice and presentation excellent, food delicious, great

our evening meal was wonderful, and the bar area very cosy

good car parking

lovely warm and comfortable lounges, bar and restaurant

very nice hotel with massive car park. very good breakfast and nice restaurant for dinner.

all the staff at the hotel, bar and restaurant were friendly, knowledgable and helpful

everything about the room, - late night bar - laundry service, although never had the chance to use

a very good gym that i used during my stay and found the food and service excellent

sofa bed was very poor for the kids , l stayed in a travelodge the day before with the kids and they had proper

the hotel is clean and bright and the staff are very friendly. my kids loved it !

lovely property, amazing breakfast, spotless clean and great location to the race course

floor escape exit always open for laundry delivery diver

rooms 46 to 49 are bad, you'll be assured a early morning wake up call 05:30 by means of the laundry delivery

no laundry available on-site. quite dim lighting in rooms.

no laundry facilities and nothing within a short walk of the hotel.

lovely big room , nice staff and a nice breakfast

t informed about breakfast prices and thought it included breakfast 16 each for breakfast but kids are free

wifi was really slow in the room hard to work with it

many thanks to all the staff whether at the restaurant,at the bar,at the reception or room service

was nice to be able to go down to the bar and chat to the staff

unable to try room service but glad to see it was only 3 lowest i've seen

laundry collection outside room meant no chance of sleeping in

hall hotel and spa was a lovel ending to our two-week english trip

pool and spa area very nice, pool warm steam room hot

great property breakfast was excellent

grounds, the hotel room was spacious and exceptionally clean

for all of the money for your stay when you check in and when you ask for invoices for check in, laundry or what

great parking facilities

air conditioning was set rather too cool in the bar and lounge area

the room service was speedy, and the food excellent

could have been slightly warmer, but i really am pushing for something for you to improve parking hard to find

there were no laundry facilities (which is fine, it wasn t advertised) but the laundromat we were directed

what s more the staff were unloading laundry at 6:30am right next to our room the second morning which also

etc, the turkish resturant attached to it via reception was lovely, although the girl behind the bar was useless

whilst the continental breakfast room service was nice a cooked breakfast option would be nicer.

wifi was poor

fast wifi

staff was nice and friendly, the hotel was clean, staff was always cleaning . free wifi

smashing to take the kids, got all the facilities on tap. lovely big room

kids enjoyed the full english breakfast from the service station

i was not happy for the kids to be woken up

parking was outside the door

the advert was incorrectly showing pet friendly (which is why we chose it)

very quiet, close to golf course

we had room service and it was delivered quick and was easy to order

wifi was pretty hard to log on to without restarting my computer, then when i did it was so slow i

the access to gym and swimming complimentary and the food choices were great (breakfast)

a nice getaway and kids could swim keeping them entertained and tv had good multiple choices for

downstairs room close to noisy laundry room early in the morning

laundryman waking me us up at 8am on a sunday my room was right outside there collection/drop off

by the bedside, more teabags milk etc with kettle as we had kids plus dog so going to bar was too

bar and especially the breakfast was fantastic and staff were

nice halloween themed decoration and treats for the kids

241 where i stayed was directly above the hotel laundry room which operated throughout the night

morning swim hampered by not enough space reserved for clients and half the pool full of loud kids

nice menu and amazing service for dinner in the evenings - a nice little pool and gym area and comfy clean

convenient for work and very clean pool and gym included

swimming pool is just amazing, perfect for kids, nice and generous breakfast, comfortable

the bar and restaurant deliver nutritious and delicious food with plenty of options as well

efficient and friendly lovely warm room on arrival on a very cold evening bar and restaurant staff interacted

location, food, decor, staff, parking.

good food and drink in the bar and restaurant

easy to find off the motorway and with good car parking

our room was at the end of the corridor next to the fire exit and there was a laundry truck on the fire escape

wet towels (obviously supplied wet by the laundry contractors)

everytjing bar one

only downfall said wifi wasn t security protected

its near the petrol station

at side of a1, plenty of parking, good dinner and breakfast,staff all vefy helpful and friendly, dog friendly

so asked for hummus and peta bread

property, tha lady behind the bar/reception, was absolutly amazing, i called in last min due too work, i sat in

wifi and tv reception were a bit variable

the bar is certainly more friendly and the rooms have a much cosier feel to them

the hotel laundry and towels were clean, the decor and carpet could do with a clean and revamp

no dust anywhere, clean laundry

plenty of parking space

great location next to the river with a big garden for kids.

inn type bar and restaurant excellent food and drink sensibly priced with friendly efficient staff

was great the only thing was my room may have been near a laundry room and i could hear the dryer going early

breakfast was excellent and service was good

t appear to be the case, not quite sure how a booking in my name was given to someone else and 2) pet access,

excellent food at dinner, breakfast too

parking all ok

the staff were very good and very helpful and parking good

breakfast wad excellent in the haycock kitchen we done in the rather excellent prevost restaurant with some

very friendly staff lovely room, very clean and comfortable great breakfast

rock hard bed some areas in need of cleaning/painting wifi access in my room was very poor

i also booked a table for 6 at the haycock kitchen and the food and service was very good

room was above the laundry room

looked like a laundry factory with all of the dirty bedding piled along the corridor and the previous guests

i know we re trying to save on washing of laundry but giving a guest paying 120 for a night a towel with

the room was also situated above the laundry, and every time a was was on the room shook itself to pieces, to

spa, gym, food, drinks, room all perfect

20 on bank holiday monday by the laundry service banging and clattering the cages for over 20

could hear people in other rooms. breakfast was adequate but mediocre.

also very late night bar service

location, helpful staff, pet friendly, value for money.

clean, tidy, comfortable beds, great showers, ev charging point made the journey easy

wifi poor in some parts of hotel, room had poor coverage and had to use mobile hot-spot for data

room service food was good but food and drink plus a 5 tray charge was expensive

room, bar area and breakfast was excellent

also use of the spa, golf driving range and golf course

it was a bonus to be able to relax with a coffee in the bar after vacating the room

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

was put in a disabled room, no information supplied in the room with times for breakfast or room service ect,

the food in the bar / restaurant was of high quality

plenty of on site pretty secure parking

good parking at hotel

needed a shower cap! had to use the laundry bag to keep my hair dry!

no apology for their laundry room being on fire

there was a kitchen area, but no kitchen utensils

no aircon, wifi quality is very bad

comfortable, free different types of coffee, cookies, free drink water, free parking, excellent wifi