there were no laundry facilities (which is fine, it wasn t advertised) but the laundromat we were directed

what s more the staff were unloading laundry at 6:30am right next to our room the second morning which also

the sound insulation and wifi speed aren't very good.

ideal position close to center ample parking restaurant next door perfect

excellent and friendly staff, clean, efficient, parking and close to city centre.

for all of the money for your stay when you check in and when you ask for invoices for check in, laundry or what

great staff also ud83dudc4d 100% would recommend, bar prices also very good

wifi not functional in rom.

liked the fact that it was right in the city centre and had free parking

room service food was good

unable to try room service but glad to see it was only 3 lowest i've seen

were helpful and friendly bar area and restaurant were great and the pool table was an added bonus late check

and helpful staff pool table in the bar area nice reception and restaurant area room was clean and

pm) was also appreciated

offered the membership which gave us late check out at 2pm.

the 2nd night we had room service, food was nice again, i have stayed in a couple holiday inn's and they have

parking, superfast free wifi, lovely staff, great bar and cafe area, big room, well soundproofed and

swimming pool, sauna, turco and gym

we had room service and it was delivered quick and was easy to order

30 with a noisy group of golfers banging the bedroom doors

rooms 46 to 49 are bad, you'll be assured a early morning wake up call 05:30 by means of the laundry delivery

floor escape exit always open for laundry delivery diver

no laundry facilities and nothing within a short walk of the hotel.

no laundry available on-site. quite dim lighting in rooms.

room service had to be moved toilet not working would not rate it a 3 star smaller bed when

laundry collection outside room meant no chance of sleeping in

someone doesn t understand customer service on that note don t order room service

ample parking

pool and spa area very nice, pool warm steam room hot

you can have your pet dogs stay the night caters for disabled people excellent swimming pool with steam room

parking was outside the door

the advert was incorrectly showing pet friendly (which is why we chose it)

241 where i stayed was directly above the hotel laundry room which operated throughout the night

the staff were so friendly and helpful, very accommodating to us when we needed late check out, a different hair

was the adding on an extra 50 per night that we had to pay on arrival, for any potential room service

love the sauna, gym ,steam room and swimming pool

everything but most especially the swimming pool! and the staff are all very accomodating x

downstairs room close to noisy laundry room early in the morning

laundryman waking me us up at 8am on a sunday my room was right outside there collection/drop off

the breakfast was absolutely brilliant really enjoy while staying

great hot breakfast, good size rooms. comfortable beds. very quiet area. wifi signal was great.

the prices at the bar were a bit high

the fact it is pet friendly and you can bring dogs in for 5

clean rooms, great shower room, kind welcoming staff. pet friendly

bar is not a bar just a buy a bottle with one option for draft beer

wifi was poor and not ideal while trying to complete business.

the shower gel and hand washes not too child friendly as kids couldn't easily squeeze out for their washes

the wifi disconnected at about 10.30 p.m. both nights.

and kids was so impressed with this hotel the old stile its so with character

only complaint i have is the wifi wasn t very good

at side of a1, plenty of parking, good dinner and breakfast,staff all vefy helpful and friendly, dog friendly

sufficiently far out of stamford to be at a lower price. they also have an ev charger.

full of history amazing breakfast fabulous shower comfortable bed

restaurant and bar were very welcoming with great service and food

location parking country inn character

i had to work for half a day in the room and had no issues with the wifi

food via room service with the burger being excellent but the chips being a little cold

breakfast does not start until 8:00

everything apart from occasional poor wifi in room

30pm abit later would be great breakfast was good but a few pastries and fruit be

wasn t happy with the small pet fee, turned out to be 15 per night

just finding reception and phone not working in bedroom for room service

the hotel laundry and towels were clean, the decor and carpet could do with a clean and revamp

no dust anywhere, clean laundry

great location next to the river with a big garden for kids.

nice location by the river, nice pub and dining room, free parking and good wifi

location, very pretty setting, nice a quiet with parking

only negative is noise from the laundry room below the window at 7

the bar staff could have smiled!

wifi didn t work properly

breakfast was good but the service was very slow and i had to go back to the room with the kids so my husband

early check in and secure car park

was great the only thing was my room may have been near a laundry room and i could hear the dryer going early

breakfast and dinner were excellent

wifi is not well covered in room

t appear to be the case, not quite sure how a booking in my name was given to someone else and 2) pet access,

historic hotel complex with restaurant, bar and very comfortable accommodation

an excellent breakfast with plenty to eat

people nice family home kids were so cute and greeat breakfast only my wife was scared of dogs so it was scary

easy parking and freshly cooked breakfast to order

it s on a main road, but had plenty of parking.

the location is great to relax (very big garden) and would be ideal to bring kids as they can play safely in

laundry service a little expensive but the service was faultless.

wifi spped could have been better but just a minor grumble

the room was so spacious, with all amenities we needed, breakfast was very good too.

beautiful decor and friendly staff with an excellent breakfast

location great for town , friendly staff, parking and comfortable room

the receptionist on arrival didn t seem to know i was allowed to park by laundry shutters due to being disabled

facilities were exceptional; swimming pool, snooker table, excercise equipment, gaming area, bar and hot tub

no room service

no late night bar area. also the gym shut earlier than we would have liked

spa facilities looked minimal

not the room i ordered and neither was the laundry room next door that started whirring away about 6am very

room service and laundry service could have been a little less expensive

having to pay for the parking didn t realise thought it was included with the booking

signal was not great in my room to be able to hotpot and you had to pay 10 to use the wifi

good facilities and plenty of car parking spaces

everything about the room, - late night bar - laundry service, although never had the chance to use

hotel was excelent, the food was first class and the room service staff were friendly and efficient

is our new third stay with the kids - great for them - table football, lounge with games in, books and kids ate

staff that accommodated us with an early check in after a very long journey so we could freshen up before a

i'm disabked and single the tray charge for room service is annoying, but this applies everywhere

large private car park is always a bonus (free parking)

plenty of parking and i was very kindly given an upgrade

because we left early on saturday, breakfast was not served; however, hotel accommodated us with room service

i ordered room service and the food was amazing

delicious breakfast and a wide choice

there was laundry and plates left in the corridor of the hotel and it was there for 24 hours.

the wifi and computer systems went down for my entire 4 day stay

food staff location room (accessible) great room service (breakfast)

bar staff were top notch we were always checked on to make sure we didn t need anything else

the spa was very busy

so much variety- they had hot breakfast items, continental, and hot waffles and nutella for the kids

com and the hotel meant they didn’t have any records of the kids on the reservation, but the staff handled it

and to have secure parking is a bonus

the breakfast was nice, kids very disappointed as not all the food available

mmmm perhaps the bar could of been warmer.

stench in the bathrooms bed a bit too soft noise made by laundry staff picking up dirty laundry just outside

staff were friendly and helpful. room service found a fan for the room on request.

choice of meals in the evening (five nights of the week) for room service was poor - it is better to have

the receptionist could have told me that i could order to the restaurant and ask for room service directly

great bar and breakfast

convenient place. plenty of free parking. very clean and staff were very friendly.

breakfast was cold

a little noisy and the gym is a bit sparse

great location for our event. food good & great choice for breakfast too!

good gym

apart from the bar prices! i personally didn t have anything i didn t like.

enjoyed out stay and the staff bent over backwards to help us with our kids

wifi was not very good, would lile a mini fridge in the room to keep snacks and drinks in.

v clean, with good wifi, and i liked having a bath and a selection of teas

only negative was the strength of the free wifi which struggled at times.

of staff, went completely out of her way to do up our room with heart shaped balloons, rose petals, and cake on

asked for a tuna melt panini for room service and specified to have nothing else in the panini but

plenty of parking, and a good size room with everything we needed for our stay, but the staff were

also lots of parking space

room service was fast

there were dirty laundry left on the floor outside our room, at the bottom of a flight of stairs, which my wife

was like a single room so tiny no room service had to pay for parking room full of dust no cleaner came on 3rd

on site carpark on site bar and restaurant historic building

bar prices were good value as well

also room service advertised from 6pm - only actually available after 6

room was a bit tired and in need of some tlc wifi was very bad in the room.

building and grounds, spa on site, swimming pool and sauna in hotel that was private both times we used it

water pressure was bad so took 40 minutes to fill the corner bath in the suite, parking limited, spa was in

lovely all round. food was fantastic and a wonderful spa to complete the full package!

the spa was lovely too

excellent customer welcome from arrival help to breakfast in the morning was superb

hospitality, food, comfort of room all very pleasing.easy parking.

located for working away, easy free and available parking with access to wifi, and an efficient breakfast booking

the breakfast was to a high standard and the staff were extremely

tv, wifi not working, room very hot could do with a fan, breakfast was lovely but very limited portion

room, comfy beds, good facilties, very nice staff, good pub attached to it with a really useful kids play area

loud kids disco went on until 11pm but quiet after that.

staff polite, rooms clean. parking very good.

was a wedding reception in the event room which was no problem but i'd expect them to keep the kids inside when

wifi was not the best

had to leave window open - but constantly woken by lorries on nearby bypass, as well as the 5am laundry van

if this was a mistake by he kitchen, fair enough but as the waitress said they always smell a bit vinegar-y i

free parking

wifi worked great all the time we were there

wifi difficult to access or just not good enough

we had a room with a sofa bed in it for the kids

as with most hotels, drinks at the bar were very expensive.

eggs good croissants overcooked, too brown for kids to enjoy

sofa bed for kids not so comfy

pet friendly

an actual laundry service as opposed to dry cleaning. ac in room was not working.

there were no laundry services at the time

on leaving the next day i informed reception they said it was not their fault laundry is completed by a contractor

room service is also available

staff used my car space second day wifi totally rubbish

breakfast was delicious and very well run under this very heavy government guidelines

hotel bar was good but shut early

location. nice rooftop bar with views over the water

have a feeling this may have been a wifi extender maybe

a take away breakfast including bacon butty and hot drink was really good

a while for service in the bar when i wanted to order afternoon tea

breakfast - wow, just such a nice setting, kind staff, great choice and beautiful hot food to order

my kids room was excellent, large and well laid out

there is a large variety of food available for breakfast including self service options and cooked to order

was situated overlooking the kitchen vents so noisy early in the morning