location and spacious room. enjoyed the breakfast. staff very friendly.

very comfortable beds and great breakfast for the price.

clean, nice breakfast

clean, big and comfortable and good breakfast

it was clean with comfortable beds. breakfast was excellent.

the breakfast (packed b/o covid) could be a bit bigger

exceptionally clean and convenient (also for a long stay - has a full size kitchen with a stove, dishes, cooking

close to interstate, easy to find. extremely clean and helpful staff. exceptional breakfast.

clean modern kitchen great ac great location friendly staff

no regular water for breakfast

i liked the laundry was on the first floor and the room was big.

how embarrassing it was in that little space with all the food and pool toys we blew up to take to the pool

wifi iffy

close to pool where my daughter was competing

very nice and convenient location! loved the pool !

breakfast staff was friendly and felt safe

staff was great, room was nice and the breakfast was wonderful even during this pandemic

location and breakfast

great breakfast

indoor pool was very cold

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

smoking

lovely clean motel. great pool area. good assortment at breakfast.

breakfast

breakfast spread, small rundown gym that did the job

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i asked for a dirty laundry bag and was informed they didn t have any

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

wifi

pool is gated and pretty nice

they have wifi a tv and house keeping is pretty good

it was quaint, pet friendly, kids stay free, pets stay free, and great price.

good location and pet friendly clean room

first floor room and pet friendly

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

the fabric headboard was peeling and had a bad laundry smell

everything except for the pool is too small

breakfast was excellent! bar was excellent. room was perfect with balcony.

you have to become a member of some club in order to access the wifi, and jump through all kinds of hoops and

wifi was down all week

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

that they ddnt have room service nor a bar at the hotel

since i travel with kids, it would be nice if they have laundry service.

the breakfast

airport shuttle, friendly and knowledgeable staff, excellent downtown location close to everything

everything was nice. service, the bar and food.

breakfast is great and the bar met the needs of some of my friends from across the street

if you know your pet will bark etc

was expecting a hipper more eclectic bar scene and decor.

no room service

parking area access uncovered to lobby and was a long ways from elevators though i know security is

night workers in the casino bar were rude

we come for the casino and they had a concert and the hotel stay is always nice

construction that s happening is a little loud at times but nothing unbearable, and the parking is a little

laundry on 2nd floor didn't work

free breakfast.

also the hotel should do something complimentary such as cocktails or breakfast

some reason phone would drop the wifi when i walked onto the balcony

the gym was good, well ventilated and with a good selection of weights

laundry was free

loved the suites, plenty of room. loved the complimentary laundry as well.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

the laundry room. please check that all machines are all in working order.

no bar and no bistro

the rooms are clean, the lobby/lounge inviting, and the pool area is great

made it very convenient with parking and getting in and out

good size room. good parking

kids were very disappointed

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

price, breakfast, friendly staff

pool was closed while we were there, which we had been looking forward to enjoying

very nice ppl and nice pool, great breakfast

the pool was not in operation and the pool area looked good with plenty of sun loungers and chairs and

diy laundry facilities a boon mid-trip

free parking, friendly staff and good amenities, including a laundry

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

big room with great kitchen an clean laundry.

location, free gym & laundry.

overall hotel was nice. it does have a washer/dryer available and has a good size gym.

our room was near a kitchen and the smells would sip in

and politely asked for another room and they gave me a great room on the fourth floor with the pool view

very nice gym and excellent coffee service in the room and lobby

we really liked the gym.

does not have guest laundry.

you have to pay $15 for wifi

not receive continental breakfast voucher, so we couldn't eat breakfast at the hotel, but there were plenty of

all the receptionists were great the place was beyond clean and room service was on point

the pool wasn't ready

the room was spacious and very well equipped. the bar staff was polite and courteous.

hotel was spotless and had everything you could need (restaurant, gym, pool, complementary coffee in the room

only thing i didn t like about my stay was the included breakfast was included because of renovations but was

wonderful room. very pet friendly. staff great.

a room at holiday inn with a spa tub in bathroom, got to baton rouge and holiday inn was close and was directed

we were on a road trip so it was disappointing when we were wanting to do laundry

parking lot not big enough for the night time to me

basic gym but with good equipment

i also liked the view and the fact that the hotel has free parking (which is a real commodity in nola)

we live in lake charles and had no internet till yesterday so the free wifi was great.

were on a long trip, and we selected that hotel because it had a laundry

great breakfast, comfy clean room, free wifi

suite for kids, room for adults - great free breakfast

fast room service

were on the 4th floor & my husband was very nervous if the kids were walking near the banisters in the hallway

size room on 1st floor next to laundry laundry wss very convenient

inside pool was too cold

room had plenty of room and a seperate tv's which came in very handy for the kids side of the room

wifi and got charged 50 incidental that was never returned

room service was out of many choices

the guest laundry was on thr 2nd floor on the other side of the hotel

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

laundry room was available

were in town for gymnastics camp at lsu

was 2 rooms and baths, spacious and the kids had their own area

i asked where the laundry room was and she offered to take care of it

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

laundry room was disgusting

good but apparently the cater to long term residents as well, because one guy was having his laundry day

nice pet friendly place, seems recently renovated which is great

breakfast for price n room service for towels and smell of marijuana or some substance in hallway

it was a pet friendly hotel.

too much noise at the pool and in the next room.

was exactly like the pictures and the breakfast was so good.

working wifi system

breakfast was great

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

the pool and fitness center are good and having an on site laundry is a plus

it s great to have room to move about also the onsite laundry

the staff was so nice especially the ladies in the breakfast room

breakfast was hearty and better than at other hotels of the same chain

the kitchen was cleaned

noticed there was laundry available+ that's good

detergent vending in laundry area did not work

was up into the am hours setting alarms to go do laundry

staff should avoid using the elevators with large laundry baskets during peak elevator hours

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

pool was bery nice and we enjoyed the sport bar and grill

sports bar and casino were fun

pool 21+

the hotel is beautiful. the rooms are modern and clean. there is plenty of parking available.

not much activity for kids and no fridge or microwave in rooms.

they had laundry soap, made change for machines, easy access to equipment

first room i was shown was on the first floor and next to the laundry room

laundry facilities were clean

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry room also got exceedingly hot

laundry washer n dryer new

love love the breakfast

i missed the hot breakfast but when i asked if there was anything left over, they actually cooked a breakfast

breakfast was nice and simple and the pool looked clean

the laundry was great

has gym,pool, laundry that you can use for free

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

it is hard for older people to unload in bad weather from the parking lot and have to walk in the rain with

they didn't keep change on had so you can do laundry

having a laundry on the premises was a plus

the kitchenette is great, plus mrs. la sandra at the is great at the front desk.

location, very comfy, washer and dryer availability, kitchen in suite, shower had shampoo, conditioner, and

breakfast was amazing

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

pool was full of kids all day and the morning i feel like kids should have a certain time limit so adult can

we tried the pool, the bar and ate bfast on the restaurant

maybe build a indoor pool

booked a 2 queen room for 2 adults and 2 kids and asked for a crib for my 20 month old with booking

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

no wifi. problem with the keys system

nice bar the location is great very clean, nice size rooms.

pool

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

there was nowhere to do laundry at this location which would have been helpful on our extended stay

it wasn t enough for everyone they were very short staff in laundry

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

no laundry to wash soccer uniforms

t he pool was closed and dirty but other than that it was great

oh and the pool water was black i always look forward to swimming

the pool was descustin there were roches all over the room just nasty

rooms were very dirty there was roaches everywhere and the pool was disgusting the water was cloudy colored our

didn't like nothing at all the kids couldn't go swimming we didn't find out the pool was close until i ask for

breakfast was not as advertised

no breakfast included even though it was advertised and the tv in the room did not work.

the breakfast was garbage.

breakfast

no breakfast mold in the bathroom

no workout facility no laundry

my room was 116 next to the laundry room worker was talking loud

laundry -soap did not dissolve

it was great. location, staff, breakfast and pool,for kids

it was great. location, staff, breakfast and pool,for kids

i like the king room was a really good size... they had variety on breakfast. very nice staff.

the rooms where really clean and they actually had great breakfast.

i liked how friendly the staff was and how breakfast was early enough before i went to work.

were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

breakfast was great!!! the location is really awesome very quiet.

no trash bag or laundry bag

pet fee was outrageous. never paid $100 non refundable fee. will not be back

the staff the friendliness the kitchen to cook

the kitchen was stocked with dishes and ready for use

parking lot scary

parking was a little scarce

the breakfast should include more hot food and a larger variety.

was free from pests and very clean, quiet, easy parking, desk clerks that cared about their patrons and themselves

people who were there this morning didn t put breakfast out ud83dudc4eud83cudfffud83dudc4eud83cudfffud83dudc

did not have a breakfast.

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

and the gym is

the pool area was clean

ample parking

a joke, room musty and smelled of smoke, no cart for luggage, dirty exterior & run down inside, gym was not

laundry room door was open when i checked in and was still open when i left

i had to go to the laundry room

my dirty laundry disappeared from the room and was never returned.

you let pets stay! everyone is polite. clean rooms too!

and it is pet -friendly

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

clean pool & even has 24 hr laundry

the laundry room dryers price was raised while we were washing which was frustrating

housekeeping, laundry didn t work, didn t look like the add

the laundry facility

breakfast includes good selection

i really enjoyed the kids pool with my grand baby

kitchen staff in the morning

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

only bag breakfast was unsatisfied completely

access, laundry facilities, free wifi

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

no poopy bags in pet area

no laundry mat

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

the cleanliness and courteous staff, and late check out time.

the breakfast was very nice and well stocked

the laundry facility was small ( 1 washer and 1 dryer)

the laundry facilities don

carpet smells wet and retains odor which smells like a combination of tobacco, pet odors and overall

rooms were cool and clean, pool was nice and clean, beds comfortable

bed was comfy and pool felt amazing ! staff was amazing !

laundry which was needed at this time.

the breakfast was delicious

nice rooms and good breakfast. very quiet,

the pool was very nice

bagged breakfast, not good and small!