the laundry facilities don

the laundry facility was small ( 1 washer and 1 dryer)

we had a non smoking room too

the room stunk like rotten food. rowdy people in the parking lot. worn sheets.

pool was small and very crowded so i did not go swimming

laundry which was needed at this time.

the breakfast could be better

staff was very friendly and breakfast was great as

the pool was very nice

bagged breakfast, not good and small!

rooms were very dirty there was roaches everywhere and the pool was disgusting the water was cloudy colored our

staff was rude - no breakfast - pool was filthy -

t he pool was closed and dirty but other than that it was great

oh and the pool water was black i always look forward to swimming

didn't like nothing at all the kids couldn't go swimming we didn't find out the pool was close until i ask for

the room was very small and the pool was closed bc it was not clean

pool staff pleasant all around

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

too much noise at the pool and in the next room.

excellent complimentary breakfast: served eggs, sausage, and awesome cranberry juice; superb wifi(able to stream

good but apparently the cater to long term residents as well, because one guy was having his laundry day

laundry room was disgusting

it featured amenities that were not available like the pool and the gym

didn t have breakfast

the wifi didn't work. the room was very small. there was no desk chair in the room.

i asked where the laundry room was and she offered to take care of it

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

wifi wasn t the best, don t care for the shower only room

the breakfast

was great i enjoyed my entire stay and the breakfast staff were very friendly and funny

laundry on 2nd floor didn't work

and my family was expecting a continental breakfast and so was another family

it didn t have free breakfast

the bar staff was fantastic!!

the gym was good, well ventilated and with a good selection of weights

the fabric headboard was peeling and had a bad laundry smell

was close to things downtown and had a pool

room was nice service what's nice great location for downtown durham museum not far from the casinos i knew a

the shuttle driver was fantastic. maid on wednesday was wonderful.

room service ended to early

the airport shuttle and the entire staff's politeness and courtesy.

the decor of the establishment was nice and the fitness room had everything needed to get in a good workout

its advertised as a casino hotel but this really is not an amenitie of the hotel

was expecting a hipper more eclectic bar scene and decor.

cleanliness and it was in close proximity to a lot of eating places venues the casino and historic museums and

bar was too slow to be taken to our set ; it took too long to order and to get our food

of food was lacking in the restaurants, gym was closed the entire time

just a bar on which to hang clothes

casino was not up to date with others that we have been in

no gym, no early breakfast or coffee ready. bathroom was very small, no safe in room.

location and spacious room. enjoyed the breakfast. staff very friendly.

front desk staff were so very nice. breakfast staff was so nice and friendly.

the room was immaculate and the breakfast delicious

clean, nice breakfast

it was clean with comfortable beds. breakfast was excellent.

it was confusing getting into to parking area and parking was full at night.

there should be rules for the pool to limit how many floats

pool

parking was plentiful

began power washing the parking lot a few minutes before 7:00 am

i liked the laundry was on the first floor and the room was big.

no breakfast

just the smile on the kids face at the pool. mines and others that were staying.

how embarrassing it was in that little space with all the food and pool toys we blew up to take to the pool

pool did not look like it had been cleaned in months

enough towels for the pool area but we had several baseball teams so it was understandable

they could use more parking spaces

gym, pool, comfort, spacious rooms

clean modern kitchen great ac great location friendly staff

in my opinion it could use a bit more parking.

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

about my vehicle as i was told to lock up my car i would definitely not recommend this place for kids

smoking room

there was a weird guy you could tell was tripping off something at the pool

lots of lights in the parking lot makes us feel comfortable and the mattresses helped us sleep through the

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

good location and pet friendly clean room

it was quaint, pet friendly, kids stay free, pets stay free, and great price.

they have wifi a tv and house keeping is pretty good

first floor room and pet friendly

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i asked for a dirty laundry bag and was informed they didn t have any

no wifi connection

stayed 2 days could not connect to wifi

the pool and fitness center are good and having an on site laundry is a plus

it s great to have room to move about also the onsite laundry

didn't eat breakfast

room size the pool area as well as the barbecue/sitting area

ladies in the breakfast room are so good at what they do

diy laundry facilities a boon mid-trip

big room with great kitchen an clean laundry.

location, free gym & laundry.

free parking, friendly staff and good amenities, including a laundry

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

laundry room was available

very frustrating for someone with two young kids trying to sleep

there was only one small elevator. the pool area was unappealing.

location great. pool great. staff great. room great.

they have parking lot which is easy to go to the elevator

cleanliness of hotel, breakfast bar and friendliness of staff.

great location pool area was very nice room was very comfortable staff was friendly

we were by the swimming pool

does not have guest laundry.

even my kids said they wanted to go back home

the kids had a blast playing in the pool

the pool wasn't ready

left before breakfast. noise was more than expected.

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

very close to our dance event, clean has smoking rooms! great breakfast. easy parking

it is pretty close to a bad part of town. the gym needed updating.

if you have kids, don t stay here

and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check

we were on a road trip so it was disappointing when we were wanting to do laundry

the breakfast offered was above my expectations, offering eggs and sausage

comfortable bed, clean room cool, working ac fast, reliable wifi dark curtaining for sleep friendly, efficient

was a young guy in the parking lot right outside our window playing his music so loud it was shaking the window

wifi was working good

the wifi did not work, passcode may have been wrong they gave me

breakfast was normal free hotel breakfast

was going to dine and have a couple drinks in sports bar but no one ever appeared to wait on us so we left and

room service didn't answer the phone or pick up the breakfast order left on the door overnight.

pet friendly

room service was not quality food for the price

no hot water, ac broken and wifi was not working

waitress at the bar did not ask if i needed anything and i had to keep calling to get her attention ud83dude44

pool was also pleasant

overall hotel was nice. it does have a washer/dryer available and has a good size gym.

size room on 1st floor next to laundry laundry wss very convenient

and spoke rudely- besides that, the room was very very clean, the bar was exceptional, the indoor pool was

i also had a problem connecting my laptop to the wifi

pools were closed, no breakfast, wifi didn t work , rooms very hot

to go experience again after we reach phase 4 of covid 19 so we could enjoy the indoor swimming pool & fitness

were on a long trip, and we selected that hotel because it had a laundry

the pool was marvelous

liked the bar area too

room service entered my room at 9am on check out day

clean, friendly stall, free happy hour and great breakfast

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

i loved the indoor pool and the rooms were nice . very clean place

the breakfast buffet was one of the best we have had

we did not find out until i took my kids to the pool and found it to be ice cold

compared to european hotels, the breakfast is very modest regarding choice for the same price.

breakfast

to this hotel specifically because they advertised free breakfast in the morning just to find out that they dont

but (no breakfast)

the breakfast was garbage.

no workout facility no laundry

laundry -soap did not dissolve

my room was 116 next to the laundry room worker was talking loud

faster internet speeds. the wifi was very slow and lagging.

no truck parking, but i was bobtail and motel parking lot was mostly empty

access, laundry facilities, free wifi

it had laundry the beds were comfortable big bathroom

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

pamphlet said they had laundry service like dry cleaning which is not true

not a good breakfast choice

free wifi & breakfast

free wifi & breakfast

breakfast was good

the sausage during breakfast was grey.

fantastic shower with great water pressure and really hot water. a good breakfast also.

no laundry mat

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

pet hair was in room n also on linen

wifi wa not good

the breakfast in the morning was very minimal

was a really bad smell- i think it was from the pool that looked like it was being transitioned into a swamp

the only problem i had this time was i missed breakfast

late into the evening and early morning hours,the pillows were too small and very uncomfortable,breakfast was

concrete drive, pool out of service and green with algae, very limited breakfast

staff should avoid using the elevators with large laundry baskets during peak elevator hours

was up into the am hours setting alarms to go do laundry

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

needed to wash our clothes and the laundry room was very hot and very dirty

noticed there was laundry available+ that's good

laundry room also got exceedingly hot

laundry washer n dryer new

breakfast is basic i didn't really enjoy it because the waffle batter was chewy

pool entrance door broken and closed hard and fast

was clean, easy parking, staff was friendly

they had laundry soap, made change for machines, easy access to equipment

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

laundry facilities were clean

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

first room i was shown was on the first floor and next to the laundry room

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

the laundry room. please check that all machines are all in working order.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

laundry was free

loved the suites, plenty of room. loved the complimentary laundry as well.

breakfast

not enough handicap parking

i enjoyed the breakfast and the cleanliness of the hotel.

s clean, convenient to restaurants, and has a great breakfast

parking

convenient to everything, staff was great, laundry available. overall pleasant.

the breakfast was delicious and different everyday

to leave before breakfast because the parking lot was starting to flood during the great flood of

nice room, people and breakfast

good location and parking easy access to interstate and excellent breakfast

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

has gym,pool, laundry that you can use for free

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

the laundry was great

love that there was a mini kitchen, with the appliances needed

they didn't keep change on had so you can do laundry

having a laundry on the premises was a plus

the pool was great but had so much chlorine in it it bleached our clothes and gave me breathing

we did not have our dog with us this time, but they are pet friendly

asked at check-in about getting in the pool and the clerk told me they have a pool

no laundry to wash soccer uniforms

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

there is also no way to do laundry at this location

laundry room

the reasoning was not wanting to overload the laundry room

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

beautiful facility, on site restaurant and bar, room service

breakfast ordered for room service took too long

close to the mall, nice rooms, bar and pool

could have been informed about the pool needing a room key but that's minor

the breakfast should include more hot food and a larger variety.

people smoking weed in the parking lot

no breakfast option

it was acceptable for the star level. parking easy and close. a small breakfast was provided.

people who were there this morning didn t put breakfast out ud83dudc4eud83cudfffud83dudc4eud83cudfffud83dudc

i had to go to the laundry room

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

i had wifi

clean and check they should have saw that ,dog was in room next door doing a lot of barking need pet area only

housekeeping, laundry didn t work, didn t look like the add

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

the laundry room dryers price was raised while we were washing which was frustrating

no trash bag or laundry bag

parking lot was so dark we had to pull right up to signs to read to see if we could park there or

smokind weed in the parking lot

parking lot scary

like the fact that my room had two bedrooms and a full kitchen with a fireplace

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

the parking lot was well-lit

great indoor pool breakfast was grea

the inside pool was closed

there were adequate parking