rooms were very dirty there was roaches everywhere and the pool was disgusting the water was cloudy colored our

the pool was descustin there were roches all over the room just nasty

staff was rude - no breakfast - pool was filthy -

oh and the pool water was black i always look forward to swimming

didn't like nothing at all the kids couldn't go swimming we didn't find out the pool was close until i ask for

the laundry facilities don

the laundry facility was small ( 1 washer and 1 dryer)

bed was comfy and pool felt amazing ! staff was amazing !

i rented the room for my daughter's 18th birthday so we had a pool to swim in

don't stay everyone was so very polite clean excellent great breakfast love the pool and atmosphere was an

laundry which was needed at this time.

tv wifi

some of the brickwork in the rear around the pool was falling down

nice rooms and good breakfast. very quiet,

couldn't access the wifi like in most hotels

the room was very small and the pool was closed bc it was not clean

pool staff pleasant all around

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

too much noise at the pool and in the next room.

excellent complimentary breakfast: served eggs, sausage, and awesome cranberry juice; superb wifi(able to stream

good but apparently the cater to long term residents as well, because one guy was having his laundry day

laundry room was disgusting

it featured amenities that were not available like the pool and the gym

didn t have breakfast

the wifi didn't work. the room was very small. there was no desk chair in the room.

i asked where the laundry room was and she offered to take care of it

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

wifi wasn t the best, don t care for the shower only room

the breakfast

was great i enjoyed my entire stay and the breakfast staff were very friendly and funny

laundry on 2nd floor didn't work

and my family was expecting a continental breakfast and so was another family

it didn t have free breakfast

the bar staff was fantastic!!

the gym was good, well ventilated and with a good selection of weights

the fabric headboard was peeling and had a bad laundry smell

was close to things downtown and had a pool

room was nice service what's nice great location for downtown durham museum not far from the casinos i knew a

the shuttle driver was fantastic. maid on wednesday was wonderful.

room service ended to early

the airport shuttle and the entire staff's politeness and courtesy.

the decor of the establishment was nice and the fitness room had everything needed to get in a good workout

its advertised as a casino hotel but this really is not an amenitie of the hotel

was expecting a hipper more eclectic bar scene and decor.

cleanliness and it was in close proximity to a lot of eating places venues the casino and historic museums and

bar was too slow to be taken to our set ; it took too long to order and to get our food

of food was lacking in the restaurants, gym was closed the entire time

just a bar on which to hang clothes

casino was not up to date with others that we have been in

no gym, no early breakfast or coffee ready. bathroom was very small, no safe in room.

location and spacious room. enjoyed the breakfast. staff very friendly.

front desk staff were so very nice. breakfast staff was so nice and friendly.

the room was immaculate and the breakfast delicious

clean, nice breakfast

it was clean with comfortable beds. breakfast was excellent.

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

we was in also in it was quite i really did enjoy my stay but i was looking forward to enjoy the breakfast

room size the pool area as well as the barbecue/sitting area

pool could be cleaner

bathroom and kitchen was wonderful. bed was comfortable.

no regular water for breakfast

to cap it all there was a great breakfast as well

build the pool on the east side of the building

also, gay, whom i encountered at breakfast was very friendly

i liked the laundry was on the first floor and the room was big.

they had trash under the bed and they breakfast could have more item like donuts and muffin

wifi iffy

best continental breakfast ever

the bed, the breakfast, the large jacuzzi room

the indoor pool area staff was nice

indoor pool was very cold

began power washing the parking lot a few minutes before 7:00 am

staff was great, room was nice and the breakfast was wonderful even during this pandemic

great breakfast

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

it offered wifi and breakfast

staff was so nice and very helpful and always had a smile! the breakfast was fresh and good!

restrooms, pool and gym were very dirty

and requested a non-smoking room, but it definitely smelled the smoke

location, free gym & laundry.

free parking, friendly staff and good amenities, including a laundry

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

big room with great kitchen an clean laundry.

diy laundry facilities a boon mid-trip

they have wifi a tv and house keeping is pretty good

good location and pet friendly clean room

first floor room and pet friendly

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

laundry room was available

it had a separate kitchen, dining area, living area (with tv), and a king suite with large bathroom attached

we really didint get to swim the pool was super pack they had a kids

made it very convenient with parking and getting in and out

i also enjoyed convenient available parking

the rooms are clean, the lobby/lounge inviting, and the pool area is great

cleanliness of hotel, breakfast bar and friendliness of staff.

soft bed, hair dryer, shampoo in the shower, outlets on the bedside table, internet access, close parking, door

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i asked for a dirty laundry bag and was informed they didn t have any

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

cracks in the ceilings what looks like mold around the tub non smoking room smelled like a smokers room and we

didn't like that the phone in the room was not working at all, the wifi was down, the picture on the tv was

does not have guest laundry.

even my kids said they wanted to go back home

the kids had a blast playing in the pool

the pool wasn't ready

left before breakfast. noise was more than expected.

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

very close to our dance event, clean has smoking rooms! great breakfast. easy parking

it is pretty close to a bad part of town. the gym needed updating.

if you have kids, don t stay here

and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check

gym looks good although i did not have the chance to use it

the patio grille and the pool area are very nice also

the room was very comfortable and they allowed us ( for a very reasonable charge) to bring our pet

the breakfast was good. the location was great.

pool was also pleasant

hotel was quiet, and no kids running around or doors being slammed

the breakfast bar was very nice as well

the pool area was small but very romantic and so that made up for the space

no spa tub in bathroom

room service request for additional towels should be improved

we were on a road trip so it was disappointing when we were wanting to do laundry

clean, comfortable rooms, quite, friendly staff, excellent breakfast

wifi was not great. some cosmetics could be taken care of.

dated look; lack of room service, all under the excuse of covid-19, which is now getting a little old

no pool .

size room on 1st floor next to laundry laundry wss very convenient

and spoke rudely- besides that, the room was very very clean, the bar was exceptional, the indoor pool was

i also had a problem connecting my laptop to the wifi

pools were closed, no breakfast, wifi didn t work , rooms very hot

to go experience again after we reach phase 4 of covid 19 so we could enjoy the indoor swimming pool & fitness

were on a long trip, and we selected that hotel because it had a laundry

the pool was marvelous

liked the bar area too

room service entered my room at 9am on check out day

clean, friendly stall, free happy hour and great breakfast

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

i loved the indoor pool and the rooms were nice . very clean place

the breakfast buffet was one of the best we have had

we did not find out until i took my kids to the pool and found it to be ice cold

compared to european hotels, the breakfast is very modest regarding choice for the same price.

breakfast

to this hotel specifically because they advertised free breakfast in the morning just to find out that they dont

but (no breakfast)

the breakfast was garbage.

no workout facility no laundry

laundry -soap did not dissolve

my room was 116 next to the laundry room worker was talking loud

faster internet speeds. the wifi was very slow and lagging.

no truck parking, but i was bobtail and motel parking lot was mostly empty

needed to wash our clothes and the laundry room was very hot and very dirty

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

noticed there was laundry available+ that's good

detergent vending in laundry area did not work

was up into the am hours setting alarms to go do laundry

laundry washer n dryer new

laundry room also got exceedingly hot

not the fault of the hotel, but roof crashed in and pool not available for child to swim.

indoor pool was chilly

my kids love the pool i love how clean and friendly the staff

laundry facilities were clean

they had laundry soap, made change for machines, easy access to equipment

first room i was shown was on the first floor and next to the laundry room

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

access, laundry facilities, free wifi

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

pamphlet said they had laundry service like dry cleaning which is not true

it had laundry the beds were comfortable big bathroom

was just what i was looking for with this hotel clean ,nice location quiet great room,and pet

laundry was free

the laundry room. please check that all machines are all in working order.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

loved the suites, plenty of room. loved the complimentary laundry as well.

no laundry mat

love that there is guest laundry.

there was a laundry room also the breakfast bar was good and it was quiet

needs a bit of upkeep but i greatly appreciate pet friendly hotels!!

breakfast lady was excellent hostess.

has gym,pool, laundry that you can use for free

the laundry was great

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

t work - staff refused to provide fresh towels because we were checking out soon - cold pool, no jacuzzi

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

the indoor pool was amazing experience and the breakfast every morning really helped out with family and

kitchenette has what you need to prepare meals

with fully stocked kitchenette was spotless and comfortable

no laundry to wash soccer uniforms

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

the reasoning was not wanting to overload the laundry room

laundry room

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

maybe build a indoor pool

i ordered room service and the food was great

pool was full of kids all day and the morning i feel like kids should have a certain time limit so adult can

the hotel was very clean, the pool area was very nice and relaxing

because the room marketed as a full kitchen

not enough handicap parking

was large, spacious, comfortable, good wifi, decent breakfast, and great staff, specifically amber who was at

pool could have been cleaner.

clean and nice pool

convenient to everything, staff was great, laundry available. overall pleasant.

very good breakfast

pool didn't stay open late enough.

pool was dirty

breakfast was amazing we stayed 3 days and each day was different healthier food to choose from

limited parking

no breakfast option

there were no breakfast.

i would have liked it if a continental breakfast was still offered, but it was still a great value for the

was free from pests and very clean, quiet, easy parking, desk clerks that cared about their patrons and themselves

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

i had to go to the laundry room

wifi was down for most of the time and i needed it to communicate with others on important business

quiet, nice clean room, very friendly, great location nice room, free internet, free breakfast, free parking

housekeeping, laundry didn t work, didn t look like the add

the laundry facility

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

no trash bag or laundry bag

there was a delightful happy hour in the evening, and a tremendous hot breakfast the following morning

the room had a full size kitchen

yes the pool was unavailable

the pool didn t stay open long

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

nice room and comfy,has a bar and starbucks !

pool, balconies. sofas. staff!!!

the inside pool was closed

the hotel had all the amenities i need pool, gym, and bar/bistro

breakfast servings

kitchen staff in the morning

3ft pool great for kids

parking.

breakfast is served in a box and there is no juice for kids only milk

parking was horrible

the hotel pool isn't kid friendly. no entertainment for kids at all

was not allowed to use the pool or gym

i can't wait to visit again ud83dude00 i really felt like i was home, but away from the kids and grandkids lol

parking