were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

breakfast was great, same as staff, very friendly. pool was not in service.

i liked how friendly the staff was and how breakfast was early enough before i went to work.

friendly staff. free breakfast.

the rooms where really clean and they actually had great breakfast.

long walk from parking to elevator

awesome atmosphere... excellent bar at the casino

wish that the pool would have had certain hours where they allowed kids to swim

i mean at least a mini fridge, if you're staying in a hotel you wanna relax not have to call room service or

i can't wait to visit again ud83dude00 i really felt like i was home, but away from the kids and grandkids lol

the laundry room. please check that all machines are all in working order.

loved the suites, plenty of room. loved the complimentary laundry as well.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

laundry was free

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

i asked for a dirty laundry bag and was informed they didn t have any

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

clean, pet friendly

stayed 2 days could not connect to wifi

good location and pet friendly clean room

first floor room and pet friendly

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

they have wifi a tv and house keeping is pretty good

they could use more parking spaces

in my opinion it could use a bit more parking.

very clean, huge room, nice kitchenette, good breakfast.

no regular water for breakfast

build the pool on the east side of the building

no bar and no bistro

kids were very disappointed

location great. ok price. balcony was nice and pool area. luggage carts readily available.

soft bed, hair dryer, shampoo in the shower, outlets on the bedside table, internet access, close parking, door

we were by the swimming pool

i liked the laundry was on the first floor and the room was big.

pool did not look like it had been cleaned in months

clean and quiet. helpful, friendly staff. great strong coffee at breakfast

best continental breakfast ever

they had trash under the bed and they breakfast could have more item like donuts and muffin

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

pool was warm and not clean, room was ok. gym was small and needs new equipment.

was placed in a double bed room that was a smoking room

everything was great breakfast was hot pool clean my kids really enjoyed

we went into tsa protocol and got out of all of our clothes in the parking lot, emptied all of our bags, and

the indoor pool area staff was nice

it was confusing getting into to parking area and parking was full at night.

the breakfast was amazing and delicious

great breakfast

breakfast staff was friendly and felt safe

complementary breakfast was good

breakfast and the bed

it was clean with comfortable beds. breakfast was excellent.

friendly staff who helped us to surprise a family member, good breakfast selection and comfortable

pool was down the entire stay and the system kept going down, however the management staff were

to casino and raisin cane center, free valet parking

parking

rooms were very nice, staff was friendly. we had a lot of fun winning in the casino!

bar was too slow to be taken to our set ; it took too long to order and to get our food

view of parking lot

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

breakfast was great i had a great stay everything was nice the bedding comfortable clean sheets

the breakfast was wonderful. great coffee, too

even the parking and outside was well kept

price, breakfast, friendly staff

very nice gym and excellent coffee service in the room and lobby

the hotel had live music and bbq by the pool all throughout the 4rth july weekend when there was nothing much

room service was not quality food for the price

loved the gym.

the pool was ok ~ need larger pool towels but again for the price who cares

weren't expecting room service to knock on our door at 8 in morning

the wifi did not work, passcode may have been wrong they gave me

the breakfast selection was very basic. i was disappointed at the options available.

i liked that they had a restaurant and bar within the hotel

it s very clean and pet friendly

were on a long trip, and we selected that hotel because it had a laundry

told at reception we would get free wifi in the room

for happy hour was hot and uncomfortable, as there was no air conditioning or fan except in the bar area

no room service between first and second nights; had to call for clean towels

breakfast was great

we were on a road trip so it was disappointing when we were wanting to do laundry

we live in lake charles and had no internet till yesterday so the free wifi was great.

was old, dirty, dirty wash cloths and towels, sheets dirty, bathroom very old and rusty, wifi wasn t

is amazing , you are very close to everything , including walmart , for all my essentials, parking is free ,

there was not a pool or a hot tub in the facility.

size room on 1st floor next to laundry laundry wss very convenient

pool area gate was propped open for non-guests to use and the whole area reeked of marijuana

work desk in room was a nice touch for area to set up laptop, wifi isnt the best but it will deffinantly serve

like that rooms had a separate sitting and tv for the kids

the wifi connection was awful

the fabric headboard was peeling and had a bad laundry smell

i was surprised with the padded seating at the pool

pool and the room

pet policy

room service ended to early

breakfast is great and the bar met the needs of some of my friends from across the street

i loved how it was obviously a pet friendly hotel right from the moment you walk in the door where a bowl of

location, they were pet friendly and cameron (the guy that checked us in) was really nice and helpful

location, pet friendly, extremely friendly and compassionate staff

lady came out at 10:45 and told us the kitchen was close

does not have guest laundry.

wifi is not free until the 10th night, no microwave.

everything . very clean , the staff is very friendly and helpful! the pool area is so relaxing!

no microwave. wifi was tricky.

fitness center or pool but they are undergoing a $45m facelift which explains the great rate we got

laundry on 2nd floor didn't work

and my family was expecting a continental breakfast and so was another family

the gym was good, well ventilated and with a good selection of weights

i like the great customer service and cleanliness and the bar onsite and starbucks.

the place very quiet it was not open up all the way far as food and gym but everything was very very clean in

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

better breakfast

walking through the cocktail lounge to get to the pool, people looking you crazy.

breakfast ordered for room service took too long

booked a 2 queen room for 2 adults and 2 kids and asked for a crib for my 20 month old with booking

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

willamina in the breakfast area was helpful and nice!

breakfast was hot and beautifully displayed

the breakfast boxes was a nice treat also

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

diy laundry facilities a boon mid-trip

free parking, friendly staff and good amenities, including a laundry

big room with great kitchen an clean laundry.

location, free gym & laundry.

laundry room was available

the guest laundry was on thr 2nd floor on the other side of the hotel

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

there is a decent gym available for guests to use

pet fee was a bit high, but considering the quality of the room was worth it for one night.

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

breakfasts were good with some variety of food

drugs being dealt in the parking lot, garbage thrown all over the grounds, housekeeping workers very

breakfast didn't make the cut

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

has gym,pool, laundry that you can use for free

the laundry was great

there was ample room and the kitchen area was very useful for our stay

was up into the am hours setting alarms to go do laundry

noticed there was laundry available+ that's good

needed to wash our clothes and the laundry room was very hot and very dirty

detergent vending in laundry area did not work

staff should avoid using the elevators with large laundry baskets during peak elevator hours

they had laundry soap, made change for machines, easy access to equipment

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry facilities were clean

first room i was shown was on the first floor and next to the laundry room

laundry room also got exceedingly hot

laundry washer n dryer new

breakfast was nice and simple and the pool looked clean

parking was nice

breakfast awesome

no laundry to wash soccer uniforms

it wasn t enough for everyone they were very short staff in laundry

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

the reasoning was not wanting to overload the laundry room

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

we was in also in it was quite i really did enjoy my stay but i was looking forward to enjoy the breakfast

breakfast quite basic

pool could be cleaner

no trash bag or laundry bag

the room had a full size kitchen

the kids were grossed out the entire time

bugs in bathroom , dirty pool hot tub gross

the location and my kids liked the pool

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

and while the parking lot was well lit, the trees dropped sap all over my car and we did have to find a car

even the parking lot

parking lot lights were all out. ac in room did not work

the hotel had all the amenities i need pool, gym, and bar/bistro

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

i had to go to the laundry room

no hot breakfast!!

it was pet friendly

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

the laundry room dryers price was raised while we were washing which was frustrating

the laundry facility

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

the pool stays open until 10!

staff and swimming pool

only bag breakfast was unsatisfied completely

close to where we needed to go. clean and friendly service. nice breakfast.

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

people who were there this morning didn t put breakfast out ud83dudc4eud83cudfffud83dudc4eud83cudfffud83dudc

no breakfast option

limited parking

one staff member was very rude. the person who put out the breakfast during the week.

there were no breakfast.

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

pool was closed and i specifically called and asked if it was open before i booked so my kids were very

we did not find out until i took my kids to the pool and found it to be ice cold

the close distance to the room from the parking lot

no breakfast included even though it was advertised and the tv in the room did not work.

bathroom view walkability breakfast housekeeping not now provide a few words describing your experience using

the breakfast was garbage.

breakfast

was not a complimentary breakfast but it said there was one when i booked

my room was 116 next to the laundry room worker was talking loud

laundry -soap did not dissolve

no workout facility no laundry

point is appropriate, parking adequate and well lit at night, friendly staff , nice welcome water bottle and

nice clean and early check in

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

good and guest laundry

i asked where the laundry room was and she offered to take care of it

1st floor was under construction and unusable including weight room and laundry

laundry room was disgusting

good but apparently the cater to long term residents as well, because one guy was having his laundry day

the wifi didn't work. the room was very small. there was no desk chair in the room.

the pool was lovely and the setting was very relaxing

although non smoking, terrible smoke odor all facilities closed: breakfast gym pool no comfortable

breakfast was great! location by the airport is awesome cause we will be flying in next year.

the location, it s quiet, clean and well lit parking lot at night.

clean and large enough for our family and kids.

the neighbors kids were running down the hall playing and knocking on doors all night

excellent complimentary breakfast: served eggs, sausage, and awesome cranberry juice; superb wifi(able to stream

no laundry mat

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

location& pet friendly

wifi wa not good

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

access, laundry facilities, free wifi

not a good breakfast choice

parking was well lite

had ants in the bathroom really bad and they didn t tell us that the pool would be closed and no breakfast

the breakfast bar was slim to none, and if you are allergic to eggs or don t eat eggs, goodluck eating

the breakfast was wonderful

breakfast was good, room clean and modern.