pool was closed and that was disappointing

staff was very friendly, close to unc chapel hill, bar in hotel!

friendly staff, clean, free business access, computers, wifi, printing

staff, spacious room and lobby area, easy parking, fitness room, and a short walk to a small but interesting

booking it advertised free breakfast and the pool

laundry not working

wifi for the laptop didn't work on the first night

wifi problems.

hot breakfast was great, good variety

the kitchen staff provided me a high chair for my infant which was appreciated

i especially love the outdoor seating area at the bar with fire pits

the fire pit area off of the bar was amazing on a cold december night

shuttle service

breakfast was not included, nor was parking.

the room next to the gym is loud from people banging weights (7am, 1am).

room was directly across from laundry and sports team did laundry all night

also no mini bar or room service for in-room dining

has a lovely small bar to have a drink in the evenings, and has fantastic breakfast choices

pet friendly property - our dog loved people-watching from the full length windows

it s a busy hotel and the bar was full anytime i needed a nightcap.

onsite laundry a plus

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

very cozy rooms, nice gym and all common areas are perfect

i saw dog on elevators, didn t know it was a pet friendly place or i would have booked elsewhere due to my

my kids having to sleep on air mattress

it was a bit loud up until 10:30, but i think it was from kids playing in the pool

due to covid ..... no breakfast and no pool! it s time to open amenities again

that they didn't offer room service unless you asked the night before

it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service

if you desire room service, it's necessary to make a request prior to 9 am; otherwise, it isn't provided

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

its only 3 stories and there where at least 2 laundry areas with very nice appliances as well as name brand

everything was great, comp ice cream and laundry were nice perks, great fitness center

also, having laundry was great

new portion of the hotel; older rooms have very thin walls; newer is great and free beverages and laundry

hotel does not have laundry

no laundry room, location and lack of visible signs to entrance.

having to visit hotel next door for pool and/or guest laundry

free breakfast

nice and clean. good tv channels including golf.

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

the wifi was horrible

our room (119) was near the pool area, and a table was right outside our room window

no laundry service is really a problem.

gym equipment needs an update

nice lobby and gym

room service could have been delivered with a little more happiness-- the person who delivered it

no 24 hour room service

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

were happy with the laundry facility

our only regret is that we didn't stay long enough for a dip in the pool

great breakfast and a nice pool

well maintained interior, good functioning appliances, and above average breakfast

ran out of laundry soap

they were so kind to my three kids and went out of their way to spend extra attention on me since i was

was told pet friendly but went to get coffee with my emotional support animal and then was rudely denied and

they were so kind to my three kids and went out of their way to spend extra attention on me since i was

breakfast had a lot of choices. rooms very clean and great location.

fantastic indoor pool and decent gym with weights room comfortable great shower great breakfast with a big

the breakfast is great too

location -was on a busy street and young kids raced down the main drag all night long

breakfast was also really good

food or bar area

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

parking lot and entry weaving

swimming pool never worked

limited parking due to commercial area around property.

bar lounge was great i enjoyed a great conversation with the bartender who recommended places to

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

there is a decent gym, laundry room with four free washers and four free dryers ( you only pay for detergent)

water it offered) occasional food in the late afternoon, kitchenette, 24h fitness room, 24h self-laundry room,

laundry room would need a bit of attention but overall experience was good too

free guest laundry facilities and daily breakfast was the cherry on top

i even did laundry and that worked out well

bedroom separated from living area and loved full kitchen, and delicious breakfast

i love that the suite has a kitchenette and stocked with essentials

kitchen facilities equipped with what you need to cook, clean and eat with

the pool needed to be cleaned bugs and leaves

either they don t know how to properly do laundry or they are cheap to order new towels

free breakfast was good. they had laundry facilities, and they have a good fitness center.

i like that you have laundry, iron and coffee maker in case we need it.

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

no laundry ceiling falling off on bed construction work

enough laundry machines and ice machines were empty several times we tried had to go to another floor

love the location of my room and that it's close to the stairwell and also close to the laundry facility

only concern i have is parking

had to dump the granola bar and the muffin

breakfast was super and the pool and hottub were very clean

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

good location near everything parking free and nearby shopping is very convenient great gym and laundry

i was traveling with a 5x8 uhaul trailer and had no problem finding parking (i parked next to the tesla chargers

pool being closed but this was due to covid 19

clean, great breakfast, friendly and attentive staff

the pool was shallow.

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

pool perfect for children, location, staff, and cleanliness was excellent

location superb facilities bed comfy great food and bar great staff great price

great free parking, safe, well lit area

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

laundry didn't work very well (although we did get it working to do one load of laundry - we were

breakfast was good and laundry room

the laundry room was dirty and needed to be cleaned

laundry on site

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i love that they have free laundry

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

laundry on site ($7 to wash+dry)

evidently this room is directly above the laundry area

the hotel was fine, breakfast should've been included for no additional charge and the bar should be open later

facility, spacious rooms with separate living room/kitchen area

the bar needs to update choices. very limited

gym , pool cleanliness, friendly staff very comfortable bed

no clean rags and towels we had to wait hours til they finished laundry

breakfast

because i have limited mobility we wanted a first floor room, easily accessed from a parking space adjacent to

the parking lot had broke down cars and vehicles with flat tires

close parking was a little problem

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

also i liked that there there are laundry machines in each floor for each one to use

it offers a small gym and pool, laundry facilities, a simple breakfast

breakfast room laundry facilities

free which is great however the dryers took forever and residents were rude about managing their laundry

than anything and that my room was close to the outside door so i could take her out promptly and parking was

the room had everthing we needed (kitchen, bathroom, comfy bed, big tv), also there are a lot of parking place

and it has a good kitchenette in the room which is very important to me

sparse kitchen supply: dishes , glasses etc

parking is close spots.

no indoor pool. outdoor pool still closed

breakfasts have taken a big hit since covid

breakfast was fantastic

the pool was closed.

very nice and great breakfast ! staff was awesome !

this one happens to be literally 2 minutes up the road from our new gym we just opened, so very convenient

location was excellent and the facilities are very clean. friendly staff, nice pool area.

the little bar area was never open at 6:00 - usually was 6:30 or later

the bar was fun and the room was very comfortable

i appreciated that there are laundry facilities for guests.

the rooms were clean but a little tired looking the laundry facilities were out of order and the hallways were

out door pool to small

i had no problems with my stay. there could have been a few more handicapped parking spaces.

it accommodated 2 adults and 4 kids rather well

pool and gym would close before advertised hours

would be nice if the hotel could post a maintenance schedule for the pool

the breakfast was a bit disappointing.

they did offer to shuttle us to a sister place

fact it was pet friendly (some of the residents couldn't control their animals), the room door was hard to

clean, quiet and the breakfast

were updated, area was quiet, bed was very comfortable, buffet breakfast was nice, parking was easy

were updated, area was quiet, bed was very comfortable, buffet breakfast was nice, parking was easy

wish the shuttle took you other places than the airport

breakfast was not hot but lukewarm but had a good variety of egg and meat dishes.

not very clean - the carpets, kitchen area and air vents were dirty.

breakfast was great

very nice hotel,clean, confortable beds, very friendly staff and awesome breakfast!

pillows were soft and there was kitchen

everything was wonderful. the staff were excellent. we had a great breakfast. it was awesome.

breakfast

parking spots were a bit tight, especially when your trying to get your items into the car.

the shuttle service was right on time.

convenient to the highway. easy to get to pnc arena. also the free breakfast is very adequate!

very clean and quiet no wifi password

if you have an early flight and want to use the shuttle

rookies bar and grill across the parking lot

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

rookies bar and grill across the parking lot

room, bathroom, bed , parking, ubication

no laundry for customers

room was below what i can only imagine was the laundry facility

in addition free parking was a bonus

the room is very comfortable. the morning coffee is great. and i love the outdoor pool space.

location and plenty of parking

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

laundry room should be upgraded.

the laundry room was flooded

and the man incharge of the kitchen and laundry was very helpful

breakfast need hot breakfast sausage eggs bacon grits

very clean, everything was excellent including room service

pool was ice cold and we chose this hotel so the kids could use the pool

luxurious bed, spacious and luxurious bathroom w/ comfortable bathtub, wonderful pool for swimming, good workout

the breakfast buffet (additional charge) was fabulous

good wifi

location and convenience of laundry, gym, microwave and refrigerator

the young lady at the bar delightful great conversation and provided

so mask ud83dude37 no bar no restaurant but you are still able to sit outside and enjoy the peace

had an indifferent experience coming in because i wait over 45 mins for a shuttle from the airport and initially

shuttle to airport was reason we booked

wifi - had to change rooms as wifi connection in my initial room during check in was terrible,

shuttle service is terrible

location was excellent for us, and the shuttle to and from the airport was both timely and convenient

shuttle service was nice and prompt

the shuttle driver in particular, was excellent and really helpful

do not drink so i m not impressed by having a bar onsite m first room had no air and they had to move me that

hotel location was good, but it's not very family with kids friendly

comfortable beds, pool, prompt room service.

there were no vending machines just a snack bar that a simple 1

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the

breakfast area was really crowded with basketball teams.

nice gym

the shuttle driver was also great

room service wasn t provided daily

shuttle was a no go

came in late on friday and some of the bar and kitchen staff were not very helpful in offering service

free parking, right choice for the move in

good gym with early access

i was greeted by friendly helpful staff, room service was prompt and the food was very good

lobby and bar over air conditioned in summer

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

no laundry room

my towels smelled like a smoker was attending to the laundry

laundry was found in our room when we checked in

as our usual spot for our date nights every month ❤️ or whenever we need to get away from the kids

spin cycle on the industrial laundry was audible my room sometimes

tapas at bar were very good

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

room size and kitchen were very well appreciated

didn t check any of the appliances in the kitchenette

great clean and modern lobby, room was comfy and clean, breakfast was great.

room spacious, kitchen well supplied, plenty of desk area to work

more than 1 small bar of soap

nice bistro, bar for both breakfast and night for a drink and or a snack

was nice having a balcony over the pool

bar was closed... restaurant was closed... pool was closed due to covid...

pool was quiet and when another hotel customer played music they were told to turn it off and it

to be able to park our car there early so that we could avoid paying to park in the hospital s parking garage

also offered a convenient shuttle to take us back and forth

staff was very courteous. room was very clean. our shuttle bus driver was so very kind.

convenience to hospital & shuttle service

plenty of parking on site

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

breakfast bar was so good

the breakfast was on par with a restaurant

there's no pool to cool off in or anything fun at the hotel for kids

early check in without

laundry machines needed some cleaning

room service was very fast

staff was courteous--met my every need--and the shuttle drivers were fabulous

facility was beautiful....nice view of the city...nice pool area...overall awesome experience

room service only available at dinner.

should go through laundry room daily to ensure appliances are in operational order

people in n out of laundry across the hall all night long

guest laundry,wish it was free

there was a delay in getting the shuttle to the hospital.

then at 11 room service came and told me it was time to check out

even the parking lot was riddled with cigarette butts

breakfast not severed until 7am.

the parking lot noise from people partying, fighting and drag races/revving engines.

no wifi, and tv barely worked

wifi was good

the 24 hr snack bar is awesome!

the swimming pool is very small and a lot of drinking and rough language early in the day

great proximity to dpac and able to see fireworks from stadium while lounging by the pool!

about where the pool a s fitness center are would be good and a sheet of what the hotel offers would have been

a very nice bar area as well in the lobby

might be worth noting the monetary system in the laundry room

the water bottles provided ,refill fountain , cookies ,breakfast , pool ,fridge size ( especially the freezer

the pool wasn t ready

new and pet friendly.

room very comfortable with lots of storage and kitchen equipment

very nice fitness center with a nice laundry room for guests to use

i utilized the on-site laundry facility

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

gym and indoor pool on same level

clean!!!! excellent breakfast selection.

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

laundry!

amazing suite, unexpected kitchen, good breakfast

amazing suite, unexpected kitchen, good breakfast

i have pet allergies and my body reacted as it does when i visit the home of someone with pets (dogs or

the 2 floor art museum was exceptional and the dining and bar was 1st class.

i had grouper for dinner by room service and it was absolutely excellent

mini bar was great but didn't leave room for us to use the fridge

great breakfast in a cool surrounding

what an amazing place to stay from valet, checkin, room service to check out all the staff was delightful

it would be perfect for a family with a long stay because of the laundry mat

the laundry is too expensive.

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

but the breakfast was the best hotel breakfast my wife and i have ever had

pet friendly. helpful staff.

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

excellent customer service .. free wifi code was given... parking close

the lobby bar was closed

restaurant and bar closed too early.

needs to open breakfast back up and extend the bar hours , covid restrictions are ending and with the lack of

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

rooftop bar with sunset

fitness center was still closed for covid despite the closure no longer being required by the state

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

no laundry. no pool. gym is tinny.

i was in need of an early check in and possible extension due to weather conditions

breakfast serving trays (early in breakfast hours) on 2 out of 4 days; when i asked the kitchen staff about

first floor side door doesn t lock, and a lot of smoking/drinking in the parking lot at night

everything. like the kids pool. it was just spaces.

toilet seat was quite loose. laundry coin operated no coin at front desk

laundry service from outside is

i loved the pool, breakfast, clean room and the friendly staff!

convenient parking and friendly, helpful staff

parking is a little funny but it was not terrible at all.

i could get something delivered to my room from the restaurant, imagine my surprise that there is room service

parking. not fun to vie for street parking or head to the garage.

the bar and library where great. the service was amazing and i had a great time.

lack of parking

room service was quick and easy

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

laundry facilities were nice & very convient

they were not respectful of laundry facility and use

the dryer in laundry room was not functioning correctly

laundry dryer roars

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

parking was sufficient and the location worked for the purposes of our visit

pool wasn t open. could use more blankets.

nice hotel; good location, well-equipped gym; friendly staff.

provided shuttle service to duke univ

breakfast could have been better

cigarette burns in bedspread of non-smoking room

bed sags, no ice, no room phone, wifi speed is super slow!

isn't anything i would change about my stay except it would have been nice if they had breakfast and juice in

continental breakfast needs to have a few more choices

recent vehicle break ins in parking lot.

also, getting into and out of the parking area was not easy

newly renovated with plenty of outlets and good wifi

the pool was an extra bonus

pool was closed and wasn't listed online,

pretty sure there was some dried pet urine outside the 4th floor elevator that didn t get cleaned while we

the breakfast was very good and much to choose from

9 miles away from duke regional hospital, and they offer shuttle services

indoor pool and close to downtown

bed was extremely comfortable and breakfast was very good

free laundry room too

nice indoor pool

we're used to marriots brand because of the kitchenettes

the glass elevator and indoor were the best parts for my kids lol

only complaint is that we had a situation where our toilet got clogged (one of my kids had used to much toilet

the laundry room was laughable

in condensation beds are not queen sized as advertised they are doubles hotel advertised a laundry room, it was

said spa tub but tub didn t work and the front desk said oh well

the pool area hotel is quiet at night

breakfast that was offered was wonderful

kept all of the breakfast bar well supplied

the fitness room was outdated and 50% of the cardio fitness equipment were out of order.

the handicap accessibility was just a wall bar and regular tub shower not a walk in shower.

staff were very friendly and helpful especially when i discovered that i had left my wifi router

comfortable bed with superior linens, friendly, helpful desk staff, maids, and breakfast buffet server, nice

they even had laundry available for guests to use

excellent laundry facilities

breakfast was freshly prepared

if i had one thing to request would be bigger parking area

breakfast was great and convenient. coffee was the best

very clean. breakfast was fresh and delicious. friendly staff.

breakfast was yummy and hot

the pool was closed!

was no indication on the website when i booked that the pool would be out of season, and there was a problem

even the exercise gym was spotless and provided paper cups and filtered