try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

breakfast bar was so good

the breakfast was phenomenal. it had a great variety and tasted good.

wonderful breakfast.

staff was brilliant, super clean hotel, great gym for a quick stay, fab wifi.

excellent location, artistic decor, great staff. fun bar in the hotel.

pool didn't get much sun but other than that the pool area was small but very cute with a nice view

the pool is very small but decent for little kids

pool was not nice enuf good value for money

room was large, shower was great, gym small but perfectly formed

room service food not great

love the fact they are pet friendly

i had grouper for dinner by room service and it was absolutely excellent

breakfast was great. room service and valet were good.

breakfast was amazing

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

there was no safe in the room, the hotel gym was a joke, no room service, a hotel restaurant that served,

no free wifi; no included breakfast; $4 bottles of water

no room service available when you arrive midnight

pretty bland - decor basic & room very generic; restaurant & bar food uninspired & basic; bathroom partially

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

fitness center was still closed for covid despite the closure no longer being required by the state

rooftop bar with sunset

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

laundry!

i have pet allergies and my body reacted as it does when i visit the home of someone with pets (dogs or

tv and kitchen were very nice

the cleaners came around to clean late afternoon ( after 3) there is a dishwasher in the kitchen which is great

laundry machines needed some cleaning

central location, free ample parking, close to restaurants and shops

i could not get the wifi to work. my fault.

although i would have liked to check out the pool area

facility was beautiful....nice view of the city...nice pool area...overall awesome experience

the free breakfast was really good,the pool could be warmer but that's it

in staff- didn't explain about stay like most staff explain wifi room location and all

loved the staff in the kitchen area

9 miles away from duke regional hospital, and they offer shuttle services

gym did not have functional remote, nor did water cooler have cups

wifi definitely needs improvement

only thing that is difficult about our stays is the parking and that is a small issue given the other positives

shuttle to duke hospital

the parking lot was a little tight getting in and out for myself, but manageable.

if i have to choose a dislike, it would be the parking.

nice fitness and swimming pool

the fact that the bar stayed open until 11pm and served food to us was a game changer

like it all. great value for money. very family friendly. golf lovers friendly as well

excellent restaurant, both dinner and breakfast.

property, great location, friendly and efficient staff, good parking, adequate restaurants

no kids menu.

shuttle around campus was very helpful

the food was fantastic at both the marketplace restaurant for breakfast and barista drinks, and at the lobby

pro's to this hotel: location on duke's campus, free parking, large room with comfortable

good gym with early access

spin cycle on the industrial laundry was audible my room sometimes

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

people selling drugs in parking lots all around

great location, breakfast, and staff.

free wifi was in and out-lousy the free cable sucked -tv stuck on one channel ac unit was really loud

the night man could have told me when breakfast ended

smoking room was filled with smoke smell

my towels smelled like a smoker was attending to the laundry

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

no laundry room

laundry was found in our room when we checked in

no wifi

also, getting into and out of the parking area was not easy

very clean, comfortable beds, good breakfast and close to interstate.

pool was closed and wasn't listed online,

it was pet friendly, but charging almost half of what a nights stay is, is plain ridiculous.

parking was a challenge late at night.

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

the only thing we didn t like was the pool and gym was closed due to covid

provided shuttle service to duke univ

free parking and free internet

no inside pool

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

very nice fitness center with a nice laundry room for guests to use

i utilized the on-site laundry facility

it was clean and updated. people were nice, gym was good. room was perfect. parking was good.

breakfast and coffee/tea station was great

might be worth noting the monetary system in the laundry room

room very comfortable with lots of storage and kitchen equipment

the pool wasn t ready

it was great we really liked the kitchen, alsome!!!

new and pet friendly.

parking lot was very well lit on all four sides

breakfast was so bad wifi not secured rooms and hallway smell smoke

everything was great, except they need to add a meat to their breakfast.

breakfast not severed until 7am.

pet friendly

should go through laundry room daily to ensure appliances are in operational order

people in n out of laundry across the hall all night long

guest laundry,wish it was free

liked the gym facility, the fact it was pet friendly, the location was near duke which was the purpose of our

had my room serviced and the staff moved things in the refrigerator

you can actually wash your clothes at their laundry room while you swim or lift weights

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

one staff on that was new and had to wait 40 minutes for the assistance with washer and laundry room was dirty

price, laundry

the front desk person terri is so nice, the laundry facilities so clean and easy to use, and little shop for

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

good location near everything parking free and nearby shopping is very convenient great gym and laundry

breakfast was great

nice to have a gym, pool, and grab-and-go food

the comfortable bed and large refrigerator . kitchen had things i needed.

evidently this room is directly above the laundry area

restaurant closed for lunch. the gym sucks

pool closes too early wish it stayed open later

i got a drink from the bar you had to take it to your room due to covid 19

also the staff from the front desk to the bar and housekeeping were phenomenal

enough laundry machines and ice machines were empty several times we tried had to go to another floor

love the location of my room and that it's close to the stairwell and also close to the laundry facility

breakfast, the location, the room was clean and comfortable. what's not to like?

the pool was absolutely freezing

room, facility very clean. breakfast is absolutely wonderful. just need to go boxes

no clean rags and towels we had to wait hours til they finished laundry

breakfast upon request. the exercise room is open. friendly staff. pet friendly

because i have limited mobility we wanted a first floor room, easily accessed from a parking space adjacent to

cheerful staff members. appreciated the breakfast choices.

the parking lot had broke down cars and vehicles with flat tires

it offers a small gym and pool, laundry facilities, a simple breakfast

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

also i liked that there there are laundry machines in each floor for each one to use

breakfast room laundry facilities

no laundry ceiling falling off on bed construction work

i like that you have laundry, iron and coffee maker in case we need it.

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

free breakfast was good. they had laundry facilities, and they have a good fitness center.

either they don t know how to properly do laundry or they are cheap to order new towels

free guest laundry facilities and daily breakfast was the cherry on top

very clean, friendly staff and nice pool. free laundry as well

breakfast and social dinner, all day-long water and coffee, clean and spacious hotel room, free laundry , and

laundry room would need a bit of attention but overall experience was good too

but they came and cleaned it up right away and gave us complementary laundry soap for the laundry room for the

i even did laundry and that worked out well

our room was quiet and had enough of a kitchen that we could easily prepare breakfast

i love that the suite has a kitchenette and stocked with essentials

staff was overworked with breakfast

bedroom separated from living area and loved full kitchen, and delicious breakfast

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

i love that they have free laundry

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

good looking. parking was accessible great beds! quiet! great breakfast!

pool was very small, even compared to other hilton garden inns, hampton inns, etc

we had asked if we could do a late check out

bar lounge was great i enjoyed a great conversation with the bartender who recommended places to

chickfila is walking distance across the parking lot

i wish the bar had menus

no microwave in the room. the bar was only open from 6-9pm.

breakfast was also really good

didn t eat breakfast

ran out of laundry soap

very good breakfast bar included

the breakfast was sufficient and the pool was nice

wish there were blinds in the gym

no microwave but staff welcomed us to use the one in the kitchen area

laundry on 2nd floor only pool closed

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

need more exercise machine in the gym

friendly staff, location, continental breakfast, pool

hotel does not have laundry

having to visit hotel next door for pool and/or guest laundry

no laundry room, location and lack of visible signs to entrance.

the room was very clean and the breakfast was excellent

liked i/rfridge and microwave convenient access to amenities and nice complementary breakfast

no laundry service is really a problem.

the service at the restaurant and bar were horrible

i appreciated the amenities it offered, such as an on-site restaurant, gym, and pool

to bar on saturday night bartender was very very rude and unfriendly and unhelpful did not wait on

we also splurged and let ourselves stay and enjoy the morning by their lovely pool

were happy with the laundry facility

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

the breakfast was great with many options from fruit, eggs, neat, waffles etc

breakfast was made to order and just fine.

comfortable beds, pool, prompt room service.

restaurant and bar closed, no breakfast

hotel location was good, but it's not very family with kids friendly

the indoor pool for the kids and how clean the rooms were.

room service was terrible

location and convenience of laundry, gym, microwave and refrigerator

special shout out to the shuttle driver ryan

the staff were very friendly the beds were comfortable and the pool was nice

you could train you kitchen employees and your wait staff substantially better

kitchen was closed broken equipment, computers wasn't working properly.

parking spots, but tight; folded side-mirrors for safety

entrance and exit of parking lot.

we were on the 1st floor, so parking lot noise was an issue.

the airport shuttle driver was above and beyond friendly and helpful

wish the shuttle took you other places than the airport

its only 3 stories and there where at least 2 laundry areas with very nice appliances as well as name brand

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

complementary laundry with detergent and dryer sheets, nice common areas, plus a free guest pantry with ice

everything was great, comp ice cream and laundry were nice perks, great fitness center

new portion of the hotel; older rooms have very thin walls; newer is great and free beverages and laundry

i took my daughter and friends here for a sleepover and they loved the pool and they had plenty of space in

the pool water was salty.

yes we all loved the entire breakfast

bed covers seemed like they weren t changed, the kitchen was dirty, fridge had leftover food

the fitness room was clean and the breakfast area was clean with decent food

aloud us to park car while we were away plus airport shuttle

available on-site parking

if you have an early flight and want to use the shuttle

room, bathroom, bed , parking, ubication

the airport shuttle and the friendly staff

no laundry for customers

room was below what i can only imagine was the laundry facility

i wish the swimming pool was bigger.

dinning room was closed and bar closed way too early

needed a hotel with a hotel shuttle for the airport

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

shuttle service to airport was great also

booking.com did not notify me that there is an extra $100 pet fee. very disappointed.

the breakfast wasn't the best, but it was okay

i love that it was pet friendly, and it had a great atmosphere.

parking was limited!

the other thing is the wifi issue

the hotels parking could have been better however that s to be expected when there is two hotels attached

property was clean and neat. had everything we needed. well lit parking lot.

staff was friendly and the kids enjoyed the pool

laundry room should be upgraded.

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

and the man incharge of the kitchen and laundry was very helpful

the laundry room was flooded

it had ample parking and was well lit

thank god i didnt have any kids with

convenient to the highway. easy to get to pnc arena. also the free breakfast is very adequate!

the gym was not clean and bugs on the first floor near the elevator

conveniently located, easy access from the street, ample parking, good breakfast selections.

breakfast

loved the room, staff and gym.

the restaurant and bar were still closed but hopefully they will open again soon

was perfect for a little getaway, with beautiful and clean rooms, late check-out time, and a nice pool/hot tub

it was a bit loud up until 10:30, but i think it was from kids playing in the pool

due to the cornavirus the pool was closed, but this was understandable.

laundry left on the floor outside 2 different rooms for the night

laundry was nice

stayed 6/23 the room was very clean, wifi connection strong, swimming pool and gym are provided and there is a

layout was great! pool was great! relaxed atmosphere!

arrived at midnight and had trouble finding a parking space so i circled around the hotel

no airport shuttle, no restaurant and the staff could care less about guest experience

too much bleach in the pool

also had 2 family reunions too many kids running around which added to the noise level !

food from room service was not good

the food the acsses yo the gym the room

liked the fact that breakfast was included with the stay and it was delicious

parking was crowded.

fact that there was a youth baseball tournament and there were lots of loud kids

the breakfast was superb and the location was convenient, clean and well monitored by the staff.

pool is small.

onsite laundry a plus

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

i saw dog on elevators, didn t know it was a pet friendly place or i would have booked elsewhere due to my

hotel was amazing unfortunately there was no wifi

great location and pricing. pet friendly and the staff were very nice.

if i have to write something...the pool had a lot of chlorine in it (burns the eyes bad)

the free breakfast was a draw for my 3 preteen children as was the pool

liked the fact that the pool was open to late hours, and the parking was close to the door, i'm handicap

nice gym

the parking lot was awkward

the gym and the pool plus the bar and dj was also

the gym and the pool plus the bar and dj was also

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

the rooftop pool area was very relaxing

i loved the concept of the pool on the roof

laundry facilities were clean (and the front desk had quarters)

(only negative was the wifi - worked well on my pc but not with cell phones).

not that i didn't like but i would prefer for the indoor pool to be heated.

check in and breakfast staff very friendly

room service never came i had to request towels i would still stay again but was a little

laundry facility

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

had a separate bedroom, bathroom was large, kitchen was small but was furnished with small microwave, fridge

maybe adding parking reservations

was late to work, delaying the start to room service and the complimentary happy hour

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

this hotel could have been decent if basic laundry and cleaning were satisfactory

laundry detergent, dishwashing soap, diahwasher soap was provided

was able to cook or wash laundry if needed in our room

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

the breakfast selection was better

love having the kitchenette and the staff kept the hotel and room very clean

clean, great staff, above average breakfast and location

we did not use the kitchenette, it was well stocked w/ utensils & plates

all of the staff was very nice thats including the holel shuttle.

plenty of room for parking

breakfast was varied and good

great breakfast, great location.

kitchen lady is the best with wonderful bf. clean room.

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

great free parking, safe, well lit area

small parking spaces

pool perfect for children, location, staff, and cleanliness was excellent

the pool was shallow.

location superb facilities bed comfy great food and bar great staff great price

the guest laundry facility was in a very small room that felt a little like a closet

room was comfortable with a kitchen and the bed was so comfortable

very modern and nice room layout. comfortable bed. nice kitchen.

the layout of the room was comfortable. the variety for the breakfast was excellent.

the bar area closed down really early for a weekend.

i went down for breakfast, and they were serving only a massive brunch, while i wanted only a small breakfast

the fire pit area off of the bar was amazing on a cold december night

the room next to the gym is loud from people banging weights (7am, 1am).

shuttle service

the waitstaff in the bar were friendly and knowledgeable

it would have been nice if there was a guest laundry room

laundry room for guests to wash their clothes

shuttle service

the breakfast was very nice. the staff was exceptionally friendly and accommodating.

breakfast very good and light and fullfilling

room was directly across from laundry and sports team did laundry all night

very friendly staff, nice gym

slightly noisy friday night but not too bad (my room was over bar across the street).

staff on the front desk and bar were very friendly and helpful

also no mini bar or room service for in-room dining

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

could not provide room service during stay

pretty convenient, shuttle service, close to the airport .

no breakfast

convenient shuttle service

didn't have a laundry room

gym is terrible two tv's in gym both on same remote, so you have to listen to two tv's that are on

kind and friendly check in didn t get to have breakfast but the bar was busy in the evening

great location near the airport with plenty of parking. staff was very friendly.

breakfast was awesome! had gluten free dairy free options.

i also liked the gym offering and setup, and the main lobby area was clean and inviting

breakfast

clean rooms and hot breakfast bar!

the only other thing was the signage was a little confusing about shuttle service

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

convenient shuttle and friendly staff. good location near airport.

appreciated the airport shuttle latonya at the front desk was very nice and efficient

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

location and shuttle bus to rdu

and the breakfast was superb

i wish they re a laundry mat.

in addition, the property does not have a laundry facility

i had been told that the pool would be open and functional for mother's day/graduation weekend, and we were

the hotel has nice amenities such as complimentary breakfast, outdoor pool, exercise room, elevators, etc

thanks for a great stay and for the free shuttle from the airport

need to update the breakfast and the laundry room

to housekeeping facilities/laundry area, i guess

the airport shuttle was a very nice free feature

wifi is inconsistent

shuttle service to airport

no laundry bags for dirty clothes

in 1st floor laundry room smoke outside and leave the door open so it smells like smoke inside the hotel

they also have a guest laundry room which is very convenient

laundry not in use tho i called in before booking and front desk said it was???

they also had laundry facilities & the room was clean with the smell of cleaning solutions

we went for a night away from the kids and enjoyed our stay

staff was great, meal from room service was good and served quickly

pool was small but exactly what we needed for the kids to blow off some steam before bed

airport transfers were fantastic and james in the bar was excellent at encouraging conversation and making me

the location is great and right by rdu airport with shuttle service, restaurant on site, clean room, and kind

laundry room is also available

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

desk never had coins for the coin operated laundry

lights / power on and manager with better tolerance with kids.

wifi was fast

airport so not much around and need car unless you just plan to use their shuttle to the

easy parking around the place

only a short way from the airport with the hotel shuttle or by taxi (5 minutes

by this hotel but rather expect really good basics and a little more such as a pool and small gym

limited meal time. restaurant and bar not open late.

laundry is completely complementary ( no

breakfast didn t have a wide selection but was good.

it had one private queen suite and private bath, a full kitchen and living room and a second bedroom with two

the on-site amenities. kitchen, room size.

breakfast

shuttle service was excellent

great location for the rapport. the shuttle was easy to get in the morning.

liked the pool, fire pit, size of the suite, everything!

we like the swimming pool, kitchen.

the kids enjoyed watching tv and having their own room with a bathroom

laundry not working

the manager and kitchen staff arranged a birthday cake for my husband

free breakfast and the pool were great!

breakfast excellent. michele the breakfast staff member very helpful.

covid, no hot breakfast

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

they had a laundry place.

night time shuttle driver was fantastic

free juice bar was open in the lounge

gym is pretty sparse (i'm a gym guy)

the pool is small and they don t have a hot tub. i always like to have a hot tub.

was pet friendly and the staff was exceptional

indoor pool or a hot tub would have been real nice for the weekend, but otherwise everything else met or

pet friendly until you get the pet cleaning charge upon check out that was not told up front

the pool was closed