free which is great however the dryers took forever and residents were rude about managing their laundry

the rooms were roomy and loved have the full kitchen option for snacks and coffee/tea in the mornings

and it has a good kitchenette in the room which is very important to me

is a basic room with kitchenette

pet fee was not disclosed at time of booking and made the hotel absolutely unaffordable

breakfasts have taken a big hit since covid

the pool was closed.

the gym only had a treadmill, bike and an elliptical

i liked that there was a pool and gym

we were pulling a small trailer and parking was adequate

charges extra for better wifi

very nice and great breakfast ! staff was awesome !

the complimentary breakfast was standard, but the breakfast staff was excellent

breakfast area very nice; good location; very clean

it is a pet friendly hotel, huge dogs everywhere , i wasent aware it was pet friendly and had a huge dog

the rooms were clean but a little tired looking the laundry facilities were out of order and the hallways were

i appreciated that there are laundry facilities for guests.

the kids enjoyed the pool

no wifi and old and worn out.

the parking lot was full so i m sure they were at capacity

bar was closed... restaurant was closed... pool was closed due to covid...

nice bistro, bar for both breakfast and night for a drink and or a snack

pool was quiet and when another hotel customer played music they were told to turn it off and it

the pool area is very nice too

was nice having a balcony over the pool

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

the laundry is too expensive.

it would be perfect for a family with a long stay because of the laundry mat

the pool was perfect for our kids and they loved the basketball court right beside it

small gym but there is a large gym next door

no laundry. no pool. gym is tinny.

the pool

parking was easy

everyone with us was a smoker so it was constant in and out as well as us grouped up in the parking lot

the continental breakfast is better than a lot of competitors in the same star level

laundry service from outside is

toilet seat was quite loose. laundry coin operated no coin at front desk

the pool did not open on the first like it said.

i liked the location and car parking.

the pool was closed

laundry facilities were nice & very convient

the dryer in laundry room was not functioning correctly

laundry dryer roars

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

they were not respectful of laundry facility and use

d room service) was closed on sunday evening, there is currently some construction noise from next

the parking was a pain.

i could get something delivered to my room from the restaurant, imagine my surprise that there is room service

room service was quick and easy

the beds were super comfortable and we ordered room service from an ipad in the room! awesome!

pool table cleanliness

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

great fitness room

parking

the breakfast buffet

the community areas (lobby, pool, gym, and breakfast areas) were all very clean and spacious

overall good facility! the gym was good. the pool was meh and i did not get in.

best breakfast!

the room was great. clean and comfortable. breakfast was more than expected. friendly staff.

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

usually, the checking time is 3 pm across the board but they let us in very early

nice indoor pool, just a little too small!

the staff was very nice. the location was great. i loved the gym and the pool.

laundry

loved the guest laundry and walking distance to fun places to

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

parking lot was well lighted and easy access to room. front office person was professional.

room was filthy and alot of people just hanging out in parking lot didnt feel safe

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

location to rdu airport was convenient, & the heated swimming pool.

i especially love the buffay breakfast and the pool

of parking

work, noise late into the night and early in the mornings from people talking or activity in the parking lot,

the gym was well equipped.

property, quiet room, comfortable bed and furnishings, great kitchenette, friendly staff and excellent location

couldn t get daily room service since we brought a pet

the sitting areas, bar and breakfast room was modern, comfortable and relaxing, would stay again

the suite was a great size; the kitchen was great bonus because i wasn't expecting to have one.

not enough parking

the cleanliness and how helpful the staff was. i loved indoor pool.

the indoor pool was a plus! i love the warm cookies upon arrival. everyone was really friendly.

having a bar and grill next door was perfect

gym is really nice

i also used the laundry facility which was fine and the fitness center, also fine

we finally found the person in the laundry room and she indicated

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

a nice kitchen area with a small stovetop and refrigerator

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

kitchen had just enough dishes/cooking stuff

breakfast

kitchenette stove could use update. kind worn to point there are no visible marks.

didn t check any of the appliances in the kitchenette

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

great location for our trip, affordable, great breakfast, very friendly and helpful staff

the on-site bar o is making it convenient to grab a drink without leaving the hotel

large room, pet friendly, very clean and comfortable.

love that there's a gas station right next to it and enough parking too

great free parking, safe, well lit area

was surprised that there was not a safety bar on the shower

the pool was shallow.

location superb facilities bed comfy great food and bar great staff great price

pool perfect for children, location, staff, and cleanliness was excellent

lots of free parking. the laundry facilities were fab. the staff were lovely.

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

everything was perfect-staff, cleanliness, food prep, pet friendly

pool was dirty. bar mix drinks expensive! bring ur own wyskey

the guest laundry facility was in a very small room that felt a little like a closet

no room service or restaurant/bar during the day

room was by pool and i could hear screaming children all day

the layout of the room was comfortable. the variety for the breakfast was excellent.

i liked the easy late check-in, 24 hour gym and comfortable clean room.

free laundry room too

love it the breakfast was the best .

best breakfast with kindest staffs thumps up

noise level at night. kids where running around in the hallway in the middle of the night

the kids knocking on the doors a d running.

no water bottles and body lotion is not great. fitness center is inadequate.

the staff were all amazing especially shequia! the room, bathroom and kitchen were very clean.

breakfast was a surprise

had full kitchen. wish we could have stayed longer.

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

pool,bar and workout room was closed and when we booked we were told they would be open with social

pool too small for five

i ordered from the menu not from the breakfast bar area

when return drop my car lot parking the hotel no have shuttle.

nice snack bar and restaurant/lobby bar, exercise gym and meeting rooms

location , breakfast , airport shuttle

the pool was nice and warm and provided us evening entertainment

i really loved the pool and the. queen bed.

the wifi is good enough that you never need the cable otherwise

liked the bar downstairs with what looked like a small eatery

laundry is completely complementary ( no

enjoyed my stay, plus i was able to leave my car and ride the shuttle bus to the airport which helped tremendously

breakfast and shuttle bus from airport was included in the price.

was great an breakfast was great my grandkids love it an the lady who was cooking was great also

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

they had a laundry place.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

bottled water in room and no wifi included even though i'm a hilton honors member because i booked 3rd party

the swimming was pool was not unavailable but understood that maintence was being done

bar was more like a counter not for cocktails

to housekeeping facilities/laundry area, i guess

need to update the breakfast and the laundry room

the facility had a gym which is a plus

parking was full

staff was nice, accompanied an early check in and close rooms

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

laundry room is also available

desk never had coins for the coin operated laundry

ac went off abruptly in the middle of the night when i have two kids sleeping

gym was tiny and not working

laundry facility was out of order.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

we used the self service laundry which was very convenient

as i was traveling with my kids, it was an abrupt awakening to say the least

location was great and the room was spacious, clean and amenities were great; frig, microwave, wifi

travel a lot for gymnastic competitions and this has been the best hotel by far

great breakfast. very nice exercise room. pleasant staff.

the hot breakfast was delicious and offered plenty of options

kitchenette was clean and had everything we needed. comfortable bed. liked the closet inserts.

nice furnishings, good kitchen

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

this hotel could have been decent if basic laundry and cleaning were satisfactory

laundry detergent, dishwashing soap, diahwasher soap was provided

was able to cook or wash laundry if needed in our room

fully equipped kitchen with full size appliances was great if we were staying longer than one night

hallways were loud kids running around banging doors that were there for a soccer tournament all through the

great location for the rapport. the shuttle was easy to get in the morning.

she explained that we could park our car there and take the shuttle to the airport

am highly allergic to pet hair and had concerns when i booked

in addition, the property does not have a laundry facility

i wish they re a laundry mat.

i had been told that the pool would be open and functional for mother's day/graduation weekend, and we were

the hotel has nice amenities such as complimentary breakfast, outdoor pool, exercise room, elevators, etc

friendly staff, very clean, i like the breakfast and coffee

the pool and the gym was clean, never crowded.

wasn't able to use the pool and couldn't get a shuttle to swim at another property

the breakfast selection was better

pet friendly great staff and very clean!

my kids loved the pool

the only other thing was the signage was a little confusing about shuttle service

as i stated the room is clean and breakfast was good

the kids loved swimming all day

i also liked the gym offering and setup, and the main lobby area was clean and inviting

the staff were very friendly, especially at night. awesome hot and cold breakfast options!

wonderful staff. exceptional breakfast. waffles. pet friendly.

like the paper plates and plastic utensils for breakfast

nice breakfast and very caring.

appreciated the airport shuttle latonya at the front desk was very nice and efficient

airport shuttle

in 1st floor laundry room smoke outside and leave the door open so it smells like smoke inside the hotel

all the amenities included, airport shuttle availability, breakfast, laundry, location

they also have a guest laundry room which is very convenient

laundry not in use tho i called in before booking and front desk said it was???

very updated large rooms comfortable beds close to airport pool laundry

didn't have a laundry room

location, spacious rooms, ample parking

gym open, put me at end of hall in an empty hotel- wasnt sure why

i always like the clean rooms and pet friendly availability.

kind and friendly check in didn t get to have breakfast but the bar was busy in the evening

no breakfast of any kind was offered. soda machines were empty.

clean, well lit. good parking.

hotel, but i could not find it when driving, we were able to see the roof and park in a near by parking spot

the breakfast was not great but literally the only complaint. everything else was awesome.

bed was too hard for me, the pillows were too soft. the free breakfast was worth the price.

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

very clean, close to the airport with a shuttle available. tyrell was great and very helpful!

we ended having to choose a new hotel due to the pool and hot tub being closed for the kids on their bday trip

then the restaurant doesn t offer room service anymore

the lobby was very nice. and the bar!! unfortunately the bar was closed due to covid.

it would have been nice if there was a guest laundry room

laundry room for guests to wash their clothes

breakfast, clean rooms, the big screen tv and the friendly staff.

could not stay for the breakfast

great breakfast and free airport shuttle

fitness center and self laundry was closed

it was also helpful they had a laundry facility

wifi didn't work and 5 am trash dumpster pick up was loud and woke us up.

real only complaint is handicap parking as it should be in front of the hotel instead across the parking lot

decent breakfast considering covid restrictions. room was clean, beds were comfortable.

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

the biggest problem however was the wifi didn't work

great location. clean room. comfortable bed. quiet, even with kids at the hotel.

really love this place, it had such a beautiful courtyard, piano, gym, restaurant and bar although oh, the

the room was great. it was easy to check-in. i really enjoyed the hot tub/pool/gym area.

staff, breakfast, amenities (heated indoor pool, jacuzzi), beds, adequate linens, room was clean, very nice size

hotel was not full and a room on the parking lot side not the highway side would have been 1000 times easier to

was upset because i got told breakfast ended at 10 then came to find out it ended at 9

the free breakfast was a draw for my 3 preteen children as was the pool

pet fee was not obvious when i booked and at $150 for 2 nights, on top of my room cost, was more

the food the acsses yo the gym the room

i don't like pet friendly hotels

too much bleach in the pool

the breakfast was great

did not offer any information, we had to ask about breakfast, wifi, where the elevators were

courteous staff, a well clean appreciated environment, very well kept cleaned rooms daily, gym equipment was

everything was perfect but the wifi. it s very bad and needs a upgrade

convenient to the highway. easy to get to pnc arena. also the free breakfast is very adequate!

the breakfast was good

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

laundry room should be upgraded.

and the man incharge of the kitchen and laundry was very helpful

the laundry room was flooded

continental breakfast choices. have more options without carb.

room was below what i can only imagine was the laundry facility

no laundry for customers

every outside door arround the hotel's parking had keycard access working properly

we went for a family wedding and we re picked up at the airport by the shuttle driver

poor wifi

clean gym with everything you need

rookies bar and grill across the parking lot

aloud us to park car while we were away plus airport shuttle

room, bathroom, bed , parking, ubication

the airport shuttle and the friendly staff

the pool area wasn t open even to sit a round in the sun. it was under construction.

the pool water was salty.

to keep the water hot you basically had to leave it fully open, which made it difficult for the kids to shower

spacious and clean. kitchenette if you need it.

didn t let me know with anticipation about the pool not working and that was the only reason i stayed

were updated, area was quiet, bed was very comfortable, buffet breakfast was nice, parking was easy

breakfast was not hot but lukewarm but had a good variety of egg and meat dishes.

shuttle didnt arrive at our assigned time, luckily they have back up taxi that happened to come in

i also loved the location because parking was free and i was able to drive just about 8 - 10 minutes to the

lady at the front desk went out of her way to find me a taxi to the airport since the shuttle was full great

location and convenience of laundry, gym, microwave and refrigerator

location and convenience of laundry, gym, microwave and refrigerator

customer service friendly and the shuttle was quick

would have liked advance warning that the pool was empty

special shout out to the shuttle driver ryan

room service was terrible

there were no vending machines just a snack bar that a simple 1

room service was timely

the pool area and gym

the indoor pool for the kids and how clean the rooms were.

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

carpet in room was stained from possible pet use and wear

loved the proximity to the campus...loved the bar area

there was some sort of formal dance with dozens of college aged kids all over the place, which was very

gym is small a the best equipment doesn t work, shot breakfast

laundry was nice

laundry left on the floor outside 2 different rooms for the night

like playing pool, the lounge and bar was awesome

especially front desk who gave us a great restaurant recommendation, ricardo and the other shuttle bus driver

hotel, heated pool, location

i also experienced dirty laundry/dishes and tub area wasn t clean

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i love that they have free laundry

free laundry friendly staff good value

the offering of breakfast was a plus

non smoking was not ready 2 hrs after i was to check in

did not eat any breakfast but my room was nice

better breakfast

the smoking option

liked their breakfast that they served

with lots of kids over easter weekend need to vacuum the elevators more often

hot tub, pool, breakfast, parking where i can see my vehicle

the pool kept the kids entertained and the gym had the essentials needed for a workout

parking lot was always crowded and some of the guests at the pool area did not watch there kids and

it is clean but no on-site laundry, next to a large laundromat though

that they didn't offer free breakfast

location was excellent and plenty of parking

booked a smoking room and the office guy was nice enough to come spray it to take smoke smell

booked nonsmoking but some how my email had me in smoking and the room was downstairs and it was a lot of

pool and the elevator was dodgy

no pool

they even had a breakfast for convenience

the staff here is very nice. the location is great. lots of parking. clean.

decent breakfast thing going on in the a

room,staff,clearness parking

breakfast is good and a variety of fresh fruit, juice, coffee/tea, hot foods is available

lots of parking available with large parking spaces which were good for a minivan

the hotel is under going an extension to the building so the parking lot is a little tricky.

staff was excellent. very nice room. very clean hotel, inside and out. breakfast was very good.

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

the laundry

btw if gyms are open again now why was the work out room in the hotel still closed

pool was closed.

close to our family breakfast always clean friendly staff

the fact that they still serve breakfast

no onsite laundry

the breakfast staff did a great job too

wifi was good

breakfast was very good and such a variety

the elevator was down and the pool was closed.

i liked being able to track my load of laundry while it ran via the app, very convenient.

breakfast room laundry facilities

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

also i liked that there there are laundry machines in each floor for each one to use

no clean rags and towels we had to wait hours til they finished laundry

because i have limited mobility we wanted a first floor room, easily accessed from a parking space adjacent to

the breakfast was very good

wifi a huge pita; has to be restarted every 24 hours no matter what the length of the guest's stay

close parking was a little problem

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

good looking. parking was accessible great beds! quiet! great breakfast!

parking, location

we requested for a late check out and the staff was very accommodating.

my niece and i also enjoyed our fun time in the pool because we had it all to ourselves

evidently this room is directly above the laundry area

we enjoyed the lakeview and the pool

love the room..pool location

much covered parking and cars were left parked unattended in the drop off zone (only covered area) - which was

love the bar and restaurant, super convenient

there is a nice cocktail bar right across the street

small gym but hey it works!

hotel employee at the bar is also wonderful

the hotel doesn t offer room service despite having a restaurant on the premises.

the bar soap provided was awesome

was good location was good laundry facilities was easy to use parking garage was

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

my only complaint was the parking situation being a little wonky.

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

laundry

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

when i asked him if he s ever been in that room, i was told it used to be a pet room as if that explains and