laundry room was dirty and there was sand in the machines.

that the pool was in a separate building so i didn t have to worry about my kids making too much

like the pool and fitness center

venue was literally right behind the building, so we could walk and not worry about driving and parking

exceptionally clean. well-lit parking lot. very nice breakfast. extremely comfortable beds.

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

which ate up parking, then trying to find staff at the desk to get change for laundry

also, your added fee for a pet is ridiculously high

stayed numerous times at hampton inn & suites birmingham-pelham - i-65 and always enjoyed the breakfast

pool

no laundry room on property.

it's a comfortable place to stay. quiet. good easy breakfast selections.

the breakfast was one of the best i ve had in any hotel and we travel a lot

the rooms smell old and the pool is small

quality breakfast and swimming pool open and clean. close to restaurants.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

kids couldn t swim the pool was in bad shape and dark water,afraid to let anyone swim

breakfast was excellent

comfy beds and great breakfast

laundry has been broken for almost a week

room was next to the hotel laundry

good parking lot, they have a guest laundry. the breakfast is normal.

they didn't have any breakfast meat nor milk for cereal

nice and clean! breakfast had a good amount to choose from :) friendly staff.

is there adequate parking when hotel is at capacity

the saturday night we stayed there we could not find a parking spot and had to park far away from where our

00 bc they charged me 3x fir my pet

very nice outdoor space to keep kids entertained. great location.

kids running uncontrollably thru the halls all night and at 3am in the morning

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

had a reservation for two adults and two kids

the towel bar fell out of the wall

my kids enjoyed the pool and courtyard.

laundry room is too small only have one washer and one dryer

bed was very nice & comfortable had big comfortable rooms fitted our kids just right...

everything was perfect! breakfast was amazing. kids enjoyed the pool and hot tub.

the setup of the room was nice. and was just right for my kids.

the breakfast was good and i enjoyed my stay

breakfast could have been a little better

great location with plenty of parking spaces

good hot breakfast, comfortable beds, quiet , pet friendly

we love the spa tub

we loved our stay! parking was a challenge as there didnt seem to be enough spaces.

no laundry facilities on site

the elevator and guest laundry were both broken.

checked in at 12:00am with my two kids with me ( 2 years and 8), when i wanted to pay the price was different

nice pool outside

cost for the room almost doubled when charged for a pet.

staff at checkin was outstanding! parking lot was very well lit. area around hotel is very nice.

picture of the pool made it look much larger than it actually was

room needed an upgrade. restaurant food was very good but the kitchen service was slow

nice little gym with free weights and cardio equipment; everything you need

that the bar was do packed! we didn't get to visit it!lolud83eudd23

location off the highway laundry facilities and large room with everything you need

kitchen, laundry room.

parking was tight

breakfast was great.

was very new and clean, room was spacious with a full kitchen

parking situation, no wine opener, no laundry room.

laundry room for hotel guests

laundry facilities

breakfast was really good, a lot of lights in the room, very comfortable bed, location was great,

service is amazing--from room service, desk service to maid service

due to covid-19 no room service

no internet in the gym . new mattresses are needed and the towels are not soft

room service left something to be desired

the parking lot in front of the building was largely for the valet.

breakfast was only for 2 adults and kids under 12

close to restaurant. free laundry

the staff is always helpful and the laundry and pantry are so helpful

the weight and laundry area

clean comfortable laundry was free

location and free laundry

and up to date just like the photos, price was great, and my daughters were so excited that the pool was open

there was a fully equipped kitchen, a great shower in the bathroom, the room was quite spacious and the bed

n/a. didn t take the to go breakfast

they were able to get us an early check in

the dryer vents blowing on the pool made it very hot and hard to enjoy pool.

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

no plastic laundry bag

hotel was quiet and the kids enjoyed the pool

the rooms, rates and breakfast during the week. staff was very nice and accommodating

out and started stripping the beds while i was in the room and my husband and his mother were at breakfast, also

the location was great and the breakfast was very nice. i will stay there again.

a little dated in the kitchen and the ac didn t work very well

staff was friendly, the hotel was very clean compared to other hotels, and it has a semi-full kitchen

very nice property, loved the suite with the kitchen.

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

i loved the pool, and the area of the hotel.

breakfast was great.

breakfast is not for dibietes white bagles to much sugar in yogurt juices have to much simple

breakfast would be my only complaint

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

pool, hot tub and gym was closed

indoor pool and hot tub are open 9am-9pm

loved the jacuzzi and pool :)

comfortable bed. guest laundry available.

is pet friendly and i understand there is a charge for dog but your fees were 3 times as we paid at

no breakfast

the decor, the room set-up and amenities, the breakfast, the staff, the linens

staff was in the back room on their phone with no one at the front counter, and the breakfast had much to be

laundry was onsite so we got the uniforms washed and ready for the next days game

the pool was open, warm, and clean

good parking area

very adequate hot breakfast

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and

no laundry bags

found dirty laundry and garbage in the closet

the laundry is coin laundry.

the staff was friendly. the breakfast was wonderful loved the omelets. parking was close.

pool and fitness center not available

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

the pool was closed

the pool

room was very nice. very clean. had an inviting bathroom. my kids enjoyed the room.

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

only one washer and dryer did not provide change for the laundry services

nice facilities with gym and pool as well as nice rooms

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

check in was very courteous and quick. clean and quiet. offers room service 24 hours

the pillows were not full enough. i was disappointed that i had to pay for wifi.

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

loved the service from beginning to end, the pool and jacuzzi were so relaxing

2 stays the hotel did not have any bar soap available

was beautiful, rooms were clean, pool wasn t too cold, beds were comfortable, rooms were spacious

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

everything my kids enjoy the pool

indoor pool - made the grands ecstatic. location and price

the coffee bar area was clearly used by a previous guest and not fully restocked

pool wasn't open but i think it was due to the pandemic

laundry room on site and very clean

every area was clean including the laundry area.

it was easy parking and there was a pool

convenient location. clean. free parking and good breakfast.

the tiny kitchen

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

clean, great amenities, friendly staff, pet friendly.

i loved the complimentary drinks and free meals twice a day. my kids and i loved the pool.

room was very spacious, clean, and updated, the breakfast and evening meal was delicious, and the staff was very

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

liked use of laundry on property

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

the breakfast was great an the staff was amazing

the parking lot of the hotel was well lit at night

pool was closed

mattress was uncomfortable, no hot water for showers. barking dogs. loose dog in gym.

i love that this hotel is pet-friendly

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i didn't like that the laundry room on my floor was down.

i wasn t sure if laundry or a pool was near

the breakfast was ok. need better choices for kids.

the wrong building going up and down elevator only for a guest to help us we were tired and had 4 kids frustrated

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

night we heard trucks in the parking lot of the hotel and it was a bit disturbing, and in the first few days

wifi was terrible slow. i would have selected another hotel had i known it was so bad.

staff accommodated special requests. laundry facility on-site. comfortable bed.

the breakfast selection when you add it to your room is not good.

price while pool, etc were under construction.

we loved the pool location with older kids who we could watch from our hotel room patio

bar choices were too limited

breakfast was good

breakfast confort location security

they don't charge a pet fee and treat your dogs like family as well

glad there was a gym, but not my favorite equipment

wifi- not working correctly. public restroom had issues.

the wifi was beyond slow and beyond usable

no bar but understand.

no guest laundry available to wash sweaty clothes from the fitness center

grab and go breakfast in the morning was nice for the road trip, too

hated pool did not open until may

breakfast was good and the staff was quite professional

friendly staff. tracie made an excellent breakfast and randy was excellent at the front desk.

real dining options for kids

we were there without our kids, but others were with kids

we were there without our kids, but others were with kids

providing the cost of the stay, the hotel should have indoor pool..

real dining options for kids

laundry good and easily accessible and not expensive

laundry

non smoking room smelled like a gym

we also was very impressed with the room service

happy hour bar service, large rooms.

one of kids grabbed one and opened it before we saw the $2 sign

was hoping they had room service.

of them advertising a sofa bed being in the room but when we got in, there wasn’t one for my kids to sleep on

incredibly clean and comfortable. plenty of parking space. excellent facilities.

of them advertising a sofa bed being in the room but when we got in, there wasn t one for my kids to sleep on

breakfast was delicious and the staff took care of all our needs.

the staff was amazing. the bar was wonderful and the breakfast was delicious

the bar was adorable in design

breakfast was great

they lied and said i had a dog in my room and changed me a pet fee

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

also the wifi was only free if you went thru the hassle of signing up to be a reward member and then had to

no bacon on the breakfast menu

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

the dining and seating areas around fireplace etc were exceptionally nice

there is a full kitchen and it is a nice place to stay

will say the bathroom was not clean and there were several items in the kitchen broken

was perfect for my two night stay, loved that the kitchen was well equipped with everything needed

there was no room service as advertised

i also really appreciated the airport shuttle

gym/pool

advertised room service but didn't offer it

breakfast was good lab kitchen meals were excellent in flavor and price staff there were very attentive and

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the towel bar in the bathroom fell off the wall and was barely hanging

also, the bar stunk, literally like burnt plastic and cookies

wifi was difficult too connect. bed sheets and pillows smelled old and not clean.

a shelf area between the sink and toilet grab bar would be a great help

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

we requested an early check in and the request was honored without hesitation

breakfast was good, the pool was nice and the entire stay was great

breakfast was good, the pool was nice and the entire stay was great

the pool need to be a lil warmer and clean

good position and good gym. good confort

the breakfast was wonderful as well

furniture, breakfast, and how quiet it was

breakfast - but i like that there were fruits available

best breakfast ever!