the staff was amazing. the bar was wonderful and the breakfast was delicious

they advertise room service but have no menus in the room and claimed people were stealing them

would not be charged a pet fee and then was charged a 75 dollar fee when checking in

the gym could be updated.

the bar was adorable in design

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

bar should be closed or supplied

we liked having a sleeper sofa, chair, and full kitchen

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

kitchen area of room could have been cleaner and breakfast could have had a few more options.

pet friendly (but fee is high)

i wish the hotel had a indoor pool instead of outside

picked the room because it had a fireplace

there was no room service as advertised

phone in room did not work and therefore was unable to order room service (tried calling front desk and restaurant

should have free wifi giving guests a private hotel password at checkin

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

i had a pet with me and there was very little green space for him.

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

wifi was very slow and got kicked off many times.

breakfast was great..and great location

staff friendly and breakfast was efficient.

leaving one of my kids to sleep on the floor

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the towel bar in the bathroom fell off the wall and was barely hanging

wifi was difficult too connect. bed sheets and pillows smelled old and not clean.

good position and good gym. good confort

breakfast - but i like that there were fruits available

best breakfast ever!

really good breakfast options. loved all the fruit choices!

location, staff, breakfast and cleanliness

laundry good and easily accessible and not expensive

laundry

me full price in bar for virgin pina colada, limited breakfast choices, understaffed , they ran out of plates

the room was perfect, the breakfast delicious, the location amazing.

the only thing the pool area was closed for cleaning at the wrong time of day

the employees were great and the roof top bar was very nice

as a single mother traveling with two kids, i felt safe and comfortable

as a single mother traveling with two kids, i felt safe and comfortable

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

the roof top bar was very nice

the gentleman at the desk, the facilities were nice but no laundry.

no laundry

the wifi was not secure

nice little gym and breakfast included

staff from valet to front desk to room service were all excellent, hotel was very clean and comfortable, nice

bar was understaffed

providing the cost of the stay, the hotel should have indoor pool..

we were there without our kids, but others were with kids

the pool and the room.

also, we didn't appreciate paying a room service charge for poolside food

the wifi was beyond slow and beyond usable

beds were comfortable. also pet friendly!

they made such an impression on our kids they remember them

our kids could do while weighing her friends around the lobby, including the pool table and the games

first day we were there we went and bought swimming trunks for our boys to utilize the swimming pool and the

there was a free laundry

valet , the bar staff were excellent also

room service options would have been nice

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

restaurants and bar closed to early

the bar closed at 930 on a saturday night.

called front desk to inquire about room service that they advertised

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

no guest laundry available to wash sweaty clothes from the fitness center

and thought pet friendly, there was no grassy space for our dogs

pool was under renovations and grandchildren were very disappointed

peking ,cleanliness and breakfast

pet policy is a terrible idea

breakfast was good

breakfast confort location security

staff accommodated special requests. laundry facility on-site. comfortable bed.

food and bar was a nice touch to get a late night snack and drink

pool wasn t clean

i didn t have breakfast, there should be breakfast included with the room stay.

early check in easy

she volunteered to get me ice and an extra set of laundry for our third

(i wanted to hand wash some laundry)

the front desk where the guest laundry room was located

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

pool not heated and too cold for me to use

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

was very nice a accommodating by changing our room out so that we would not be on the floor with pets (i have

i liked the parking right in front on the side

free shuttle service from the airport laundry facility

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

the location, shower, fitness and laundry rooms, the staff, and the rates.

when i get to the room and open the door the room is full of dirty laundry

proximity to the airport and free shuttle.

i didn't like that the laundry room on my floor was down.

i wasn t sure if laundry or a pool was near

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

we rented a suite w/full kitchen, but there was only one pot to cook with

i couldn t sleep or my kids til

liked use of laundry on property

staff was great. i like that it has laundry room and pool.

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

the location, the size of the room, the laundry room and the pool!

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

laundry room on site and very clean

every area was clean including the laundry area.

we were traveling with pets and when we arrived we found out that the pet fee was $50/pet - which meant $100

the only thing i didn't like was the parking . that's all

satisfied and pet friendly

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

plenty of parking and lighting outside

free wifi and free parking

room service seemed anxious for us to check out

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the wifi you couldn t get on youtube or netflix every time i go it s always a problem

pool

everything my kids enjoy the pool

it s a pandemic i do understand i wish the indoor pool was opened

comfortable bed. guest laundry available.

were told breakfast started at 6 am

is pet friendly and i understand there is a charge for dog but your fees were 3 times as we paid at

the breakfast was not hot and she d not offer a lot of choices

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

only thing i could probably say i didnt like was the parking . nothing too crazy though.

the night bar tender lora/lorie was amazing

the pool seemed clean, certain things looked quite dated and didn t match the new and modern look of

the pool was very cloudy..

the staff and indoor pool!

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

limited parking

m guessing it was for parking, thata

found dirty laundry and garbage in the closet

the laundry is coin laundry.

no laundry bags

breakfast was good. staff were nice & available to answer questions if needed.

friendly staff. free parking/wifi. all rooms have fridge/microwave. perfect location.

the breakfast and coffee was very good

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

breakfast is not for dibietes white bagles to much sugar in yogurt juices have to much simple

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

no microwave in room and no disney channel for kids

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

love the fridge and the little kitchenette in the room. big and spacious rooms.

clean / good location / breakfast

it was too rainy and cold to visit the pool, but it looked nice

parking spaces was very limited and i have a disabled child and it was probably 6 handicap parking

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

one is the wifi which was horrible - almost no reception of wifi at the room , i had to work with my cell data

noise up until all hours of the morning from kids across the hall..

this hotel is also pet friendly

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

room service food bad (wings we're rubbery). bath tub floor needs attention...

the pool was closed and looked dirty.

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

laundry room was out of order!

parking, as with all hotels, is tricky if you expect a convenient spot.

parking would have been nice

no inside pool or jacuzzi

beautiful accommodations and great breakfast. plenty of parking and good food nearby

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

we had a pet so went to pet friendly hotel

the parking lot is big enough

disgusting'when i arrived i had to ask for another room because the room was suppose to be non smoking, however

everything!! breakfast!! cleanliness!! room service. quiet.

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

identifying 'laundry/valet' on website misleading- very disappointed the

the staff could have been a little friendlier. also there was no laundry facility onsite.

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

i wish the heated pool was warmer. we went to take a dip and it was bone chilling cold.

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

only one washer and dryer did not provide change for the laundry services

indoor pool & gym

nice facilities with gym and pool as well as nice rooms

only one elevator. pool was a little dirty and no air running in the hallway on the 8th floor

gym and pool facilities were closed due to covid-19, but people were still congregating without

laundry was onsite so we got the uniforms washed and ready for the next days game

location, exceptionally friendly staff, indoor pool

the breakfast sausage.

grab and go breakfast was very disappointing. an apple and a muffin?

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and

coin laundry was

staff was very nice and they had laundry in the hotel

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

friendly & helpful staff , nice breakfast, bed was very comfortable

and control kids from pool running up and down floods

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

pool, hot tub and gym was closed

the big containers in the parking lot

no waffles for breakfast

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

need a bigger parking lot. if pulling a small trailer no parking or place to turn it around.

we love the pool and the breakfast

breakfast was great.

beds were comfortable and breakfast was great

the pool was small

suite and the continental breakfast were great

my kids slept on the pull out sofa and scratched all night

full kitchen, breakfast, evening social, clean room,

the first day of my stay the pool wasn t open, but it was ready the second day, so we were still able to use

no pillows for that bed and needed them for kids using it at night

laundry facilities

laundry room for hotel guests

parking situation, no wine opener, no laundry room.

much enjoyed our stay for the night we were traveling to florida the kids had fun at dave & buster s i loved

we booked a 2 queen room for myself, my husband and our 2 kids (ages 4, and 10)

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

the bar light dimmer did not work

kids had to sleep in bed with me

more towels in room, breakfast not being served and pool not being open..

good hot breakfast, comfortable beds, quiet , pet friendly

liked the pool area and spa area

the pool and spa were clean and lots of clean towels

even though the pool was cold and the spa did not work

breakfast was incredible and provided everything that we needed to start the day off in a positive

room service left something to be desired

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

due to covid-19 no room service

we were not loud and there were kids running through the hotel loud and taking pics but i didn t complain on

beautiful, too cold ton play golf but it was still a great stay

the elevator and guest laundry were both broken.

no laundry facilities on site

though pet friendly the staff who were mainly spanish did not want to clean my room without me there

room was great. bed was truly comfortable breakfast was good.

of kids running and yelling in hallway late