no laundry facilities on site

the elevator and guest laundry were both broken.

bottom floor, near the pool, great staff, no next door people with a 1 and 2 year old they like being loud so

support staff very friendly and breakfast bar was better than i expected

drop login portal for wifi

laundry room is too small only have one washer and one dryer

the setup of the room was nice. and was just right for my kids.

the setup of the room was nice. and was just right for my kids.

staff are lovely and indoor pool is a plus

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

fitness room, jacuzzi and pool were very nice

even though the pool was cold and the spa did not work

not enough parking space.

good parking easy acess

liked the pool area and spa area

very spotty wifi

strong wifi in lobby and in room met all my work needs

it was very clean the room was very nice love the bar and grill

very clean and comfortable. breakfast was good.

bar was out of most call brands of liquor

laundry room for hotel guests

laundry facilities

parking situation, no wine opener, no laundry room.

room was fine, gym looked good but i didn't use it.

let all pets stay and staff was

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

distance from parking

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

the common area wifi computer/printer was nice as i needed to print some directions

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

kitchenette

i've actually never stayed in such a nice room, kitchen and living space included

breakfast was very good

breakfast was great! monique at the front desk gave excellent customer service!

i wish there were more facilities/game room or something for younger kids to do.

kitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly

convenient location, basketball and golf for kids

the saturday night we stayed there we could not find a parking spot and had to park far away from where our

no laundry room on property.

the breakfast was delicious

well lit parking lot, reasonable rates, clean

the breakfast was one of the best i ve had in any hotel and we travel a lot

its always clean.....breakfast is good....stay there at least once a year

laundry has been broken for almost a week

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

moving and commercial vehicles parked sideways & took up tons of parking

breakfast was great wish they included breakfast meat

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

which ate up parking, then trying to find staff at the desk to get change for laundry

i was traveling for work, and was able to have a good, hot breakfast every morning

crape myrtles are really pretty but the blooms get in the pool causing a big mess

parking lot by the access door wasn t well lit

laundry service could not get app to work.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

the cleanliness, the pool, and breakfast was above expectations

breakfast and location was perfect, property was clean and felt safe.

small gym

laundry room was dirty and there was sand in the machines.

fritos under my bed, corner bed support broken, wifi didn t work most of my stay, new computer operating system

put us facing the parking lot, we ask if we could move facing the creek and ampitheater

great rooms & nice free breakfast.

breakfast was fabulous!

due to covid-19 no room service

no internet in the gym . new mattresses are needed and the towels are not soft

room service left something to be desired

the parking lot in front of the building was largely for the valet.

breakfast was only for 2 adults and kids under 12

comfortable bed. guest laundry available.

exceptionally clean, nice and well appointed room with a wonderful breakfast.

the decor, the room set-up and amenities, the breakfast, the staff, the linens

everything! friendly staff, spacious room, exceptionally clean, good breakfast

loved the kitchenette. room was clean and staff was friendly & helpful.

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

due to covid19.all the recreational activities were closed including kitchen,bar,pool area.

the bar is small and quaint but again the service is wonderful

room service seemed anxious for us to check out

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

we used the valet parking and it was okay

swimming pool had lots of dead gnats in it , and when i asked if there was a pool strainer , one of the guys

everything my kids enjoy the pool

everything my kids enjoy the pool

laundry room on site and very clean

every area was clean including the laundry area.

disappointed in the pet policy

studio type with full kitchen

mini kitchen.

the coin laundry was very accommodating

staff was great. i like that it has laundry room and pool.

the location, the size of the room, the laundry room and the pool!

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

liked use of laundry on property

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

to the layout i feel safe alone and with just my kids, the room is very spacious and always clean, and the staff

my kids even loved it

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

could not access wifi in our room (127)

wifi was the pits, and we coulddn't use our phones

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

no plastic laundry bag

i didn't use the pool are but it appeared to be clean

that the indoor pool was open until 11 pm

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

there was a fully equipped kitchen, a great shower in the bathroom, the room was quite spacious and the bed

parking, and location.

clean and pet friendly.

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

they had almond milk option on the breakfast

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

breakfast is not for dibietes white bagles to much sugar in yogurt juices have to much simple

it was clean and neat and the breakfast food was good.

breakfast was great.

no laundry bags

found dirty laundry and garbage in the closet

the laundry is coin laundry.

was by the pool and people were out there at 10:45 loud and made it hard to sleep

excellent customer service and daily breakfast selection was also great!

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

had dinner from the bar

area, walking distance to a shopping center with a lot of restaurants and stores, next to a gym and easy freeway

housekeeping woke our kids up at 8:30 am

the pool was closed and looked dirty.

staff accommodated special requests. laundry facility on-site. comfortable bed.

time stay breakfast was great staff is excellent and room are wonderful very clean even the grounds are kept

breakfast was very good, but i had been used to having breakfast included in the price of the room

no free breakfast like many competitors.

early check in easy

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

noise up until all hours of the morning from kids across the hall..

pet friendly. staff courteous. evening food a bonus and breakfast was good.

convenient parking with easy access to hwy 280

only one washer and dryer did not provide change for the laundry services

only one elevator. pool was a little dirty and no air running in the hallway on the 8th floor

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

bar prices were very high

gym and pool facilities were closed due to covid-19, but people were still congregating without

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

no waffles for breakfast

i loved the pool and gym and how close it was to restaurants and shopping.

breakfast

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no breakfast no anything but no more lousy bed and noise

laundry was onsite so we got the uniforms washed and ready for the next days game

grab and go breakfast was very disappointing. an apple and a muffin?

very adequate hot breakfast

the parking lot entry has several potholes.

only thing i honestly did like was that the pool was ice cold because the heater for the water was broken for

not enough breakfast

no fruit, no yogurt so we had to go out and buy breakfast for our kids as we have a long drive ahead

full kitchen, breakfast, evening social, clean room,

lack of parking

breakfast was very good

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

location, spacious room, pet friendly,

pool table in lobby. laid back atmosphere.

our kids could do while weighing her friends around the lobby, including the pool table and the games

first day we were there we went and bought swimming trunks for our boys to utilize the swimming pool and the

we travel with our dog and their pet policies are very welcoming for a nicer level of accommodations

breakfast was good

breakfast confort location security

no guest laundry available to wash sweaty clothes from the fitness center

breakfast was good and the staff was quite professional

hated pool did not open until may

friendly staff. tracie made an excellent breakfast and randy was excellent at the front desk.

very good as it had most anything you would want for breakfast!

laundry good and easily accessible and not expensive

laundry

pet few was recidiculas

pool was freezing

i was not able to use the gym because of no electricity

artwork, spa and restaurant and it s staff, the hotel itself was very beautiful

i called guest services to request that housekeeping come during our spa appointment at 1 o clock

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

bar was excellent but the dinner was not as advertised

bar was understaffed

the breakfast was great an the staff was amazing

accommodated both early check in and late check out

was a little expensive, but worth the price in order to have a pet, cleanliness, and feel

i could not have asked for anything more (than maybe breakfast lasting a tad longer on the weekend)

i love that this hotel is pet-friendly

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

she was able to arrange early check in for us which was much appreciated

everything but the indoor pool could have been warmer.

we got back around 9:15 and called for room service and they told us the restaurant was closed

they lied and said i had a dog in my room and changed me a pet fee

having a bar tender would be awesome

the bar was adorable in design

food was mediocre and sitting in the breakfast area, we ended up having to wait for all of the room service

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

gym/pool

i also really appreciated the airport shuttle

excellent dining and pool

the hours of the cafe/kitchen. it should be open all day.

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

due to the coronavirus the breakfast was in the line according with safety guidelines.

was perfect for my two night stay, loved that the kitchen was well equipped with everything needed

breakfast was delicious. sausages were the bomb, best i've ever had.

like the apartment style rooms with the full kitchen

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

room itself smelled like a gym locker room

wifi sucked couldnt even get on internet on my laptop

a shelf area between the sink and toilet grab bar would be a great help

very convenient to uab hospital... snack bar and starbucks was handy ...clean

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

picked this hotel due to it having an indoor pool to give my kids something fun to do then find out when we get

was no elevator, it was me and 3 very young kids and it was not fun getting to the second floor without an

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and

sausage and fruit but no waffles or pancakes and the pool water was hot instead of cold so the kids kept getting

the staff is always helpful and the laundry and pantry are so helpful

laundry facility needs a lot of work

clean comfortable laundry was free

the weight and laundry area

complimary , i m not sure i should complain, that was a very nice bonus to be able to do our laundry

best breakfast ever!

really good breakfast options. loved all the fruit choices!

did not eat breakfast friendliness of staff

breakfast - but i like that there were fruits available

good position and good gym. good confort

thought kids were monkeying around above

thought kids were monkeying around above

cozy location. bar and lounge area was nice and inviting. all staff were wonderful.

the hotel is easy to find and in a safe area with a well lit parking lot

one of kids grabbed one and opened it before we saw the $2 sign

gym flooded

gym a little

also, the rooftop bar was exceptional

the employees were great and the roof top bar was very nice

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

the breakfast was very good. enjoyed the gym and the room was clean and comfortable

parking and no room service

wifi login with hhonors not mobile friendly.

there was a free laundry

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

to walk through the directions not many options to eat no room service could never get in the bar the traffic

i m fine with walking but if you have a lot of stuff to bring to your room, kids

restaurant, no room service, hotel construction