complimary , i m not sure i should complain, that was a very nice bonus to be able to do our laundry

the staff is always helpful and the laundry and pantry are so helpful

clean comfortable laundry was free

location and free laundry

laundry facility needs a lot of work

was amazing and the kitchen staff was super friendly and helpful on how to cook the waffles

breakfast was best hotel breakfast i experienced

breakfast was amazing as well

parking was tight

beautiful room, was very clean and comfortable and the pool was refreshing after driving all day

it was very clean and the hot breakfast was good

the staff was wonderful, breakfast was great!! the room was great as well!

breakfast was a thumbs up

the smell of the room. you could tell someone had been smoking in it. not cigarettes

the staff was very sweet and helpful the breakfast was good very clean

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

comfy beds and great breakfast

parking lot was too crowd

loved that the parking was only $7 on this side of the river

which ate up parking, then trying to find staff at the desk to get change for laundry

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

pool was not operable so we felt there should have been a discount offered

location was perfect for the concert i was going, great and easy parking, plenty nice and hot breakfast, the

room was very nice. better than everything around it. very good breakfast.

laundry room was dirty and there was sand in the machines.

good breakfast in the morning

convenient to the interstate. checkin was pleasant and quick. excellent roomand breakfast.

check in person, nice rooms, clean, good breakfast

staff was extremely friendly, and very helpful, the pool and outdoor area was perfect to spend time together

no laundry room on property.

me, i had high hopes for the pool, haven't been in one in over a year

lots of dump trucks in parking lot at night

the rooms smell old and the pool is small

within walking distance to many restaurants and oak mountain ampitheatre which will save you a parking fee

laundry has been broken for almost a week

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

good parking lot, they have a guest laundry. the breakfast is normal.

better handicapped parking

clean functional bedroom and kitchen

the saturday night we stayed there we could not find a parking spot and had to park far away from where our

though we did not use it, there was a great pool area

the breakfast was cold, and one of the guys from the kitchen area was very rude and literally snatched the food

parking. after a certain time we couldn't find a parking space

location off the highway laundry facilities and large room with everything you need

kitchen, laundry room.

kitchen, laundry room.

pool was closed.

room was comparatively spacious, it looked recently updated, and it had an almost full kitchen (stovetop, oven

location, parking accessible, curb appeal, excellent guest services provided to include the friendly

overall experience was great including the breakfast staff and jasmyn going the extra mile to extend great

tammy and quan who work in the kitchen are both phenomenal

short on parking space

nice little gym with free weights and cardio equipment; everything you need

laundry room is too small only have one washer and one dryer

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

bed was very nice & comfortable had big comfortable rooms fitted our kids just right...

pool, was overly crowded with 15 kids to one room, loud rude

it was so relaxing my kids didn’t want to leave

the elevator and guest laundry were both broken.

no laundry facilities on site

hate that we missed the breakfast buffet, but my daughter had an early morning volleyball competition

were many visible defects, chipping paint, visible water damage ceiling tiles (especially in the gym), inoperable

very clean and spacious rooms. great for a overnight stay with kids.

was gracious, everything was squeaky clean, bed was amazing with goose down duvet that was yummy, breakfast was

breakfast was good and the location was perfect

good hot breakfast, comfortable beds, quiet , pet friendly

the chlorine in the pool was too strong. that's the only complaint

i loved the comfort of the room, mini bar & absolutely loved the spa bath

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

did not like the $7 per day that i was charged for parking in the lot

the pool liner is old and stained but the pool was clean and the space was super nice

i was upset that the bistro and pool was closed those were my main reasons for booking

laundry facilities

parking situation, no wine opener, no laundry room.

laundry room for hotel guests

clean rooms. kids loved the pool.

very clean, safety features in place. excellent staff at front desk and excellent room service.

the pool was fun. bar staff was pleasant and relatable.

great staff at fro nt desk and greeters, dissaointed in spa staff

room service left something to be desired

room service and asked for cheesecake, luckily my boyfriend tasted it first because they sent up

kids ran through property unsupervised till at least 2 a.m.

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

7-20-18 kids allowed to run up and down halls at all hours

covid has the pool and spa closed

parking lights shone into my room and curtains didn t close

breakfast and pool

despite the covid-19 measures in place - the breakfast was good.

location, good parking. excellent breakfast.

very clean and friendly staff. nice breakfast options and ample parking.

pool broken

the pool was foggy and nasty

outside parking lot.

not enough breakfast

breakfast was great

location and it was pet friendly

no fruit, no yogurt so we had to go out and buy breakfast for our kids as we have a long drive ahead

comfortable bed. guest laundry available.

exceptionally clean, nice and well appointed room with a wonderful breakfast.

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

were told breakfast started at 6 am

is pet friendly and i understand there is a charge for dog but your fees were 3 times as we paid at

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

indoor pool and hot tub are open 9am-9pm

the complementary breakfast buffet was very good

pool, hot tub and gym was closed

laundry was onsite so we got the uniforms washed and ready for the next days game

the breakfast sausage.

pool closed for repairs.

the breakfast is good. the location was great.

parking limited

room was great. nice walk-in shower. great kitchen.

outdoor pool was closed.

would ve like a full breakfast but food places were close enough

the dryer vents blowing on the pool made it very hot and hard to enjoy pool.

gym was amazing for a hotel gym

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

this might be fun for kids but not what an adult wants to sleep on

didn't appreciate the television not having children's channels and requiring me to purchase the kids channels

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

breakfast was great, gym up to date, parking was phenomenal

breakfast was great.

pillows to soft noise from interstate would like a better breakfast option

room was very clean, staff very friendly, continental breakfast had good variety of options

kids running around upstairs kept us up all night

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

loved the lobby booth the bar and food and store. very pretty environment

lack of onsite parking for loaded u-haul truck.

small indoor pool and gym

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

pool hrs and tv remote

you had to pay for the food , couldn t use the gym. room service was not good

everything my kids enjoy the pool

the wifi you couldn t get on youtube or netflix every time i go it s always a problem

every area was clean including the laundry area.

laundry room on site and very clean

studio type with full kitchen

liked the small kitchen

kitchen

the laundry is coin laundry.

found dirty laundry and garbage in the closet

no laundry bags

location & breakfast choices. staff was very friendly. welcomed me when i arrived.

the breakfast options are fresh and perfect for the quick grab in the morning

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

food, had burgers in the bar and breakfast was very good

also, nobody answered the phone for room service etc

room service food bad (wings we're rubbery). bath tub floor needs attention...

gym

only one washer and dryer did not provide change for the laundry services

nice facilities with gym and pool as well as nice rooms

only one elevator. pool was a little dirty and no air running in the hallway on the 8th floor

of the fact it was no microwave in the room and the accessibility to the pool was not possible, also have to

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

the location, the size of the room, the laundry room and the pool!

the coin laundry was very accommodating

staff was great. i like that it has laundry room and pool.

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

liked use of laundry on property

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

the room was nicely updated, parking good and 4:30 kick back and am breakfast were fine

one is the wifi which was horrible - almost no reception of wifi at the room , i had to work with my cell data

pete

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

there was a beautiful courtyard with a pool, basketball court and barbecue area adjacent to the office where

i loved the two bedroom suite. the kids enjoyed their stay.

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

night we heard trucks in the parking lot of the hotel and it was a bit disturbing, and in the first few days

there was plenty of parking, which is important to us because we were pulling an 18ft

staff accommodated special requests. laundry facility on-site. comfortable bed.

at the front desk; comfy beds; not a new hotel but well maintained; parking lot is well lit; nice pool

pool and the comfortable beds.

breakfast plan was a little confusing.

the breakfast selection when you add it to your room is not good.

breakfast was good

breakfast confort location security

pet friendly and kind towards our pets

location, spacious room, pet friendly,

the pool table and bar area gave it a nice addition

pool table in lobby. laid back atmosphere.

loved being able to bring my pet - and seeing everyone's pets!

no guest laundry available to wash sweaty clothes from the fitness center

the gym was not available

hated pool did not open until may

front staff was nice, gym was surprisingly nice. parking was sufficient.

pool was down for renovation, nothing was noted on the website, we would have chosed a different

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

real dining options for kids

pool was tiny and the space availability around the pool to relax was limited

artwork, spa and restaurant and it s staff, the hotel itself was very beautiful

the bar and outside terrace are nice. people at desk and valet were friendly.

laundry

laundry good and easily accessible and not expensive

pet few was recidiculas

nice gym. good breakfast. great managers reception.

furniture was a little uncomfortable and carpet had pet urine stains

one of kids grabbed one and opened it before we saw the $2 sign

only thing i could probably say i didnt like was the parking . nothing too crazy though.

beds are comfy, kids loved the pool, was not rushed out at check out time

which is something little but traveling with two kids, this is important

the plenty of parking

the restaurant/ bar wasn't open but only because of the covid-19 virus.

the kids on duty w did their best but management need to have more than one due peak days and times

was not told gym was closed and our toilet being clogged when we got into our room.

there are many restrauants, bars, and shops located within walking distance and as close as next door

the floor was dusty and had pet hair or human hair all over the floor i couldn t tell which one

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

very good choices for breakfast , especially hot foods available for such a freezing cold morning

that the pool was not in order, due to heater not working.

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

pool closed

the staff were greeting the place was clean definitely will stay again when they fill the pool up

was perfect for my two night stay, loved that the kitchen was well equipped with everything needed

the layout of the room and the full kitchen...

i couldn t open the curtains because there was a bar with staff set up right at my door

not being able to reach anyone for room service the entire stay.

gym equipment was sub par

the wifi was terrible

not enough pool towels

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the snack bar was pretty well stocked, and reasonably priced

wifi sucked couldnt even get on internet on my laptop