room, has both bathtub and shower, huge windows , big and comfy bed, pool, grocery store is close by, parking

- nice spa - the attitude to the hotel s location depends on what you are planning to do there

young noisy kids allowed to enter

small gym on site and nice basement spa, extras price

to find the bar closed and were told in no uncertain tones that the bar was shut

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

swimming pool did't work for all our holiday(a week) even information on reception was

helpful and friendly staff on the reception hotel lobby and breakfast bar area very nice and comfortable

information at arrival, for example i know they have a pool but the guy at the reception didn't even mention it

spend time inside of the hotel for any reason, you have limited choice or none, in case you have kids

there was no wifi in my room

wifi worked well, staff were really

no tv or wifi at all

it is noisy. wifi is slow

wlan has no internet (use hotel wifi)

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

own fault for not understanding- but do not get your laundry done here

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

the swimming pool was a bit crowded and the wifi connection was not strong

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

there is also a lively, firendly bar (las palmeras) which serves good value excellent food including tapas only

the wifi worked well but we used it for basic stuff rather than video calls

wifi was impossible in the room, and i was in the first floor, so imagine in other apartments

fresh fruit for breakfast every day, very nice breakfast service, neatly served

thing only is there is no tea or coffee facilities in the room, however there is a bar downstairs and comfortable

restaurant / bar area inside the hotel lovely staff near the airport, we walked to the hotel in just 10 minutes

the bar serves pizza all night which was great

no wifi in rooms

wifi available in the hotel could be better

there was no laundry service or iron in the room

breakfast could be earlier

quiet, perfect for parking and close to the highway

good irish bar special horse, serves food and is a short walk from the hotel

breakfast was average but good

there was a lot of noise at night as they move the laundry containers out of the building

restaurant and snack bar on a site

to airport 2 min drive fabulous restaurant lovely well priced food service in bar and restaurant second to

little too far to walk to the metro station , ok for adults , a bit far for younger kids especially in hot

room service also very prompt

they lost my daughter's teddy 'in the laundry' / it was taken from the room and they were not concerned at all

good variety and quality of food, comfortable room, nice bar why

saying i could have breakfast in my room as i was travelling with my dog but when i called, the room service

was dark cold noisy and without any nice ambiance 'room service' means actually dinner between 20

pool closes already at 21:00.

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

didn't know about the kids club, which was a big plus

gym was small and underequiped but was a minor fault, big gym nearby with free first workout

there is no lifeguard, so can be quite dangerous for kids

the 'kids room

perhaps water bottles can be added as part of the daily room service

spa work in progress

great breakfast with so many choices. nice bar in the lobby with friendly staff.

the pool, the level, the room, the view from the room (17th floor), the staff

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

13 - i was charged 13c for a call i made to room service who informed me that to get drinks, i also had to buy

the breakfast was perfekt

has a variety of facilities, the pool is great as well

if you are alone or at least without kids , for sure you should stay at this hotel

i came back and asked it there was room service being the restaurant was not open

lovely rooftop pool & bar with sun beds

machines in gym broken

no bar at poolside as advertised

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

and great pool and spa in building behind hotel

if you have kids under 6 years old, you have to use car

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

i was informed that i could only use there laundry service if wanted any ironing done

no iron. clearly to make people pay for their laundry service

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

the park infront is perfect for a morninv run, but we also used the gym everyday, the view from there is very

asked for ice for our room but where told that we would have to pay for a room service charge but the front desk

hotel is perfect for families as it is really baby friendly - baby chair, bed, kids corner, baby menu, everything

and attentive staff, easy walk to old town and the park, clean and comfortable rooms, kids loved the pool, good

room was good size for 3 beds, same for gym and pool

i wish there was a laundry service as well. everything else was perfect

wifi problematic. had to go to the lobby to get wifi

clean hotel rooms and daily room service with change of towels without the need to ask.

breakfast is superb and the staff working there is lovely

breakfast exeptional , big bath , nice extra (housecoat) , gym was great. staffing so helpfull

the laundry delivery service was right outside at 2am and made all the noise possible

no laundry a bit ............

wifi was slow and twin beds not available

staff, breakfast, location, quiet, clean, parking

breakfast was good and free parking a bonus

room was good size for a small family (im a single mum with 3 young kids) and my group booking had been given

air conditioning and wifi worked well

close to the airport, great breakfast, nice bar, friendly staff, reasonable price

lovely place to stay and rest, beds good, breakfast nice

nice breakfast and drinks

dont give you an iron, you have to buy the whole laundry service to get an iron

there's also a small pool and gym, which are nice extras

lovely swimming pool was a bonus

breakfast could have been better but was ok.

due to the covid restrictions we could not use the spa or the gym

no laundry service.

the spa bathtub was not clean well

the spa bath and its fittings were very old and discoloured making it look less clean than it probably

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

staff, lovely room with a huge double bed, bathroom with a spa bath and double vanity, close to lots of

wifi was patchy

even though there was a room service, we missed a bit the possibility of a in-house restaurant.

arrived for our anniversary and first time away from the kids so we were super excited

the parking is overpriced, the wifi wasnt stable and the receptionists were overbearing

enough to satisfy a fussy eater like myself when you do stay make sure you head to their rooftop bar for an

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

location was super (among other things next to a laundry place)

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

to request a few room service expendable items during our stay that were not replaced during room service

we ordered room service breakfast which was amazing

we had a room with kitchen facilities and kettle, coffee and tea supplied

great breakfast and the staff were very friendly and helpful

the location, view and the full kitchen.

also good breakfast overall

was facing apartment kitchen window so had to have curtains closed a lot of the time when in the room

the kitchen arrangement in the suite as it really suits the way we live

large, bright , comfortable room with great self catering facilities for flexibility. also a gym

wifi not the best

it costs 16eur for adults and half the price for kids if you book a room without breakfast

spa is fab

laundry practlically not operating

there's a rooftop bar and pool

room service was excellent

restaurants, a minutes walk to the central market and also right next to a playground for the kids

very nice staff, good rooftop lounge with a small pool to refresh on hot spanish days

our laundry was not collected from our room even thought we placed it in their laundry bag

newly opened rooftop pool was absolutely heaven, especially on a really hot day

the room quality and the rooftop pool

easy check in, great wifi

small pool, but nice escape from the heat

the only thing i missed was a little notebook to pen down the number of laundry pieces

they got us set up with doing our laundry which was appreciated

let me also add that the hotel has room service, mini bar, laundry service and more

lovely continental breakfast with option to upgrade at a small cost

(superior king room) great price, fab breakfast, including hot buffet, ealry check in and late check out and

monumental building at a great location, friendly staff, pet friendly, next to the turia park.

wifi is more than slow and unusable in the room

rooms are huge the shower worked well decor beautiful pet friendly, 10 euros per night the location to the

very clean, recently repainted, friendly staff, pets are very welcome.

good wifi (for working from the room), friendly staff (good with recommendations

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

inexpensive laundry service

a guest laundry facility

wifi reception at the room was so weak

very nice hotel, excellent wifi.

our room was like a mini apartment with a small kitchen area but no cutlery or crockery.

the room was very large and comfortable, mine even had a little kitchenette

wifi good very nice bathroom products, towels etc bed very comfortable staff very

the wifi was strong, working ac and tv with decent channels

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

the hotel s wifi doesn t work very well

no swimming pool or spa available

quite small gym was adequate

limited information from. staff about laundry services. please provide a sign

the place was clean overall and wifi was good

nice breakfast

wifi was fast

breakfast coffee was stunningly good

i travelled with my husband and three kids, we had a separate bedroom for us and the kids had a biunk bed and

they are totally pet friendly, we said we will come with the cat and they left in the room all possible

we highly appreciate free of charge early check in

high-speed wifi

bedrooms very good, great comfortable beds, breakfast good or pop out for breakfast

loved the setting of the resort, it is covered in palm trees to provide enough shade and the two pools were

i would recommend the place any time especially for families with kids

the kids can run around, be in the pools, etc

pool, location, peaceful - trees and calm, rabbits, facilities and staff (especially pepe and

unlimited towels to use at the pools

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

the cocktail bar is excellent

reception should have shooed them away from congregating at the front of the hotel (loud american kids v drunk

the wifi was included and had coverage throughout the building

there was no room service

spacious apartment. laundry facilities. lift.

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

laundry facilities on site

great to have basic kitchen facilities and access to the laundry

rooms are really comfortable with complementary mini bar and a lovely small terrace

tea and coffee room service amazing and no charge

they don t have a gym or a spa and the pool is not a pool to swim in.

the lovely young gentleman who provided room service and bar work, especially the young man with the small

while pricey soft drinks and coffee are free in mini bar/room service - a nice touch

looking fountain was generous as regards size, with a well furnished bathroom and small separate kitchen area,

the ground floor bar was a good place for us all to meet up before going out for the night

wifi from room was not 100 percent

the bathroom was great and the rooms are big with a kitchen space and lounge area provided

no smart tv. it would be great to have this especially with kids .

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

advertised free wifi available but it didn t work my entire stay, which made things difficult

patchy wifi on first day of our stay

wifi is not good

supplementary charges (laundry, bar) were very high

furthermore, the prices for laundry service were literally a mockery, i

room service absolutely appalling, literally the burger came straight out of fridge and lasagna

we asked for late check out and they did it for us

wifi worked

i used laundry services and was delivered pretty fast- i got my order ready the next day

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

wonderful reception and room service staff

wifi. pain to log into.

smell of laundry

very pet friendly. we liked the

rooms based on films and our room felt a little disney, great if we had little kids but we did not

everything was very good but the kids room was wayyy to hot there wasn´t even a window

wifi went down for an hour in the morning.

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

nobody did the cleaning and changed the laundry in 7 days.

they have no laundry

my only complain is wifi is not very strong

comfortable bed, late check out

view only walls outside no catering except breakfast which was very good could ask for room service but we did

wifi signal was too weak and slow

best reception team and cleaning room service!

at the hotel only opens during weekends (so no room service either on a wednesday night but excellent restaurants

only thing that was problematic was the wifi in both of our room was nearly unusable