wifi is free only if you book directly on their website

they had a small bar area to order food and drinks 24 hours a day

we had a drink in the bar area and it was very reasonable

restaurant / bar area inside the hotel lovely staff near the airport, we walked to the hotel in just 10 minutes

thing only is there is no tea or coffee facilities in the room, however there is a bar downstairs and comfortable

there was a lot of noise at night as they move the laundry containers out of the building

hotel was smart and modern, room was great and huge had a lovely spa bath which we took full advantage of

we arrived with two kids late at night and personel were rude, slow and not considerate

the wifi went off for an hour in the middle of the day, the rooms were very basic

we were there too early for a spanish dinner (dinner starts at 8, too late for us and our young kids) but they

information at arrival, for example i know they have a pool but the guy at the reception didn't even mention it

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

very good pool in the hotel

everything...staff was very friendly and the pool was nice.

helpful and friendly staff on the reception hotel lobby and breakfast bar area very nice and comfortable

huge windows , big and comfy bed, pool, grocery store is close by, parking on the territory, gym,

room, has both bathtub and shower, huge windows , big and comfy bed, pool, grocery store is close by, parking

not enough staff poor bar food

very convenient for the motorways and access to the ferry s ,very good staff and facilities the spa is fantastic

no lunch time or afternoon. bar service.

no laundry a bit ............

the laundry delivery service was right outside at 2am and made all the noise possible

the wifi signal was good and the air conditioning also worked very well

including a breakfast at 53 for a double it was excellent

everything ! location parking breakfast

staff, great rooms perfect for a business trip and stop over, the bar staff excellent and the same with the

location ,free parking for the car ,clean room with very comfy beds

baby changer unit in bathrooms down stairs (bar area) and impossible to change a nappy when the timer made the

clean, convenient location close to airport, large parking lot, restaurant on-site and very good breakfast

staff, delicious breakfast, very clean, and close to the shopping mall to go out for dinner, but the hotel also

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

we couldn't open the window because the bar outside was full of people and noise wouldn't let us sleep

they problem is the wifi, it's to slow we couldn't connect when we are in our room

poor wifi.

i arrived with my two little kids at almost midnight travelling in from madrid and i asked why the receptionist

dont give you an iron, you have to buy the whole laundry service to get an iron

outdoor pool was closed and no loungers around outside area

breakfast was excellent and had plenty local produce , freshly squeezed oranges a choice of fruit ,

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

pleasant room, clean, very nice breakfast

wifi did not reach very well in the bedroom in all parts

got the wifi to work

wlan has no internet (use hotel wifi)

there was no wifi in my room

wifi worked well, staff were really

staff was nice, laundry service very quick

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

own fault for not understanding- but do not get your laundry done here

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

and bowls for our two dogs which was a lovely touch food variety was great both evening meal and breakfast

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

116 eur for laundry service - really expencive. no pool bar.

staff, nice pool (covered in winter) that the kids loved, nice cafeteria / restaurant with affordable prices,

extremely happy and so were the kids

food from room service was great!!

everything was excellent, starting from the reception and room service

nice hotel with good kids area

breakfast was not very tasty. no kids options

the cocktail bar is wonderful with an excellent selection to choose from and all delicious

very good choice for my stay. rooms were clean, bed comfortable, gym was fully equipped.

housekeepers stole my laundry bag from my room

very efficient and relatively inexpensive laundry service

was traveling back home and we needed to stay for a week the pool was a nice touch to the property very close

small fridge would have been useful, for pet food or so that the complementary water that was in the room could

tiny bathroom, poor quality bed, no wifi i the lobby, some very unfriendly staff

nice breakfast, early check in and late check out available, polite staff

is no bar or room service

there is no room service till 8 pm if you are hungry nothing to eat

pool zone could be better

wifi was a bit weak

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

had a room for 2 adults and 2 kids

no one around the bar area to serve, family room a little small

there was no laundry service or iron in the room

it was easy to find and there was plenty of onsite parking

l did not like but l would have liked a more extensive evening menu one other thing no cafe or bar through the

breakfast could be earlier

loads of parking outside hotel

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

the laundry service was out of order and the lift broke while i was inside

no iron. clearly to make people pay for their laundry service

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

they lost my daughter's teddy 'in the laundry' / it was taken from the room and they were not concerned at all

valencia, good pricing, gym and swimming pool included, pet friendly

pool closes already at 21:00.

restriction of the wifi is too important

size of the rooms. free parking around the hotel pet friendly

i wish there was a laundry service as well. everything else was perfect

the breakfast was excellent, with a wide variety of cheeses, cold cuts, muesli, drinks, desserts, and

it has a nice small gym which i enjoyed a lot

staff very accommodating, especially the bar staff

great gym, awesome breakfast, nice view

couldn t use the spa facilities due to my husband surgery

room was good size for 3 beds, same for gym and pool

had specifically asked if the pool would be open in may

asked for ice for our room but where told that we would have to pay for a room service charge but the front desk

missing coffee and tea in the room. struggle to use the wifi.

no laundry service.

the spa bathtub was not clean well

the spa bath and its fittings were very old and discoloured making it look less clean than it probably

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

staff, lovely room with a huge double bed, bathroom with a spa bath and double vanity, close to lots of

quiet with garden and swimming pool. good breakfast. location to main routes. secure parking.

the pool and wifi.

pool, good breakfast, nice public areas, close to a nice small town called picanya, free

hotel has a lot of potential that is not being utilised such as the pool area and dining room

the wifi was good even inside the room

provide more drinking water. room service menu does not have food items.

are all very minor, but here goes wifi randomly disconnected, unlinking my device from chromecast in the middle

roof bar closed 2 nights running, so only room service available for end of day drinks

arrived for our anniversary and first time away from the kids so we were super excited

roof top bar was a bonus

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

location was super (among other things next to a laundry place)

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

and careful staff, from the ladies on the floor, to the receptionists and the waitresses at the bar /restaurant

the gym was very small and lacked air conditioning making it unusable in the heat

happy hour in the bar was very reasonable as well

laundry practlically not operating

restaurants, a minutes walk to the central market and also right next to a playground for the kids

at reception they did not have anything for children and they didnt bring a plate of fries so kids with no food

superb , location old town area easy to get around train station about 10 min walk lovely pool on rooftop with

breakfast was great and fair price for kids!

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

inexpensive laundry service

a guest laundry facility

hotel for a trip to valenica with familie and kids

great location..free wifi, good breakfast

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

decor is amazing the lladro bar is lovely to have a relaxing drink surrounded by lladro porcelain

we ordered room service breakfast which was amazing

they upgraded and allowed early and late check out

they made our stay very good, from the parking, which is challenging, to dinner reservations to wifi, they are

the gym was very simple and uninviting and poorly equipped

this place is 100% recommended, whether you're traveling with kids or without

the suite was a good size and had kitchen facilities

our laundry was not collected from our room even thought we placed it in their laundry bag

wifi was quite slow, which is quite frustrating when you are trying to work.

modern well appointed room, good wifi

little pool

wifi, and glass on toilet and shower room doors (which are separate) although tinted was not 100%

limited information from. staff about laundry services. please provide a sign

wifi was fast

the wifi was a bit slow at times, no power outlets near the bed.

the breakfast looked very basic for the steep price- cheap motel style

the breakfast had only sweet things.

the only thing i missed was a little notebook to pen down the number of laundry pieces

they got us set up with doing our laundry which was appreciated

let me also add that the hotel has room service, mini bar, laundry service and more

also the wifi during my stay was not the best

gym area is tiny but has good equipment, enough space for one person to work out at a time

the only coffee available at breakfast was instant

very good breakfast, more than adequate and well served buffet style

was facing apartment kitchen window so had to have curtains closed a lot of the time when in the room

internet /wifi did not work consistently

no tea towel supplied in kitchenette

free wifi

fabulous location, clean, helpful staff, bar not over priced.

city and within walking distance of all the historic sites, museums, shopping streets, numerous bars and

surprised to find a kitchenette

it was a great room and enough space for the 4 of us (parents plus 2 adult kids)

smell of laundry

the hotel offers a pocket wifi for one day use for a very very small fee, like less than 2 euros if i am not

probably a well themed room if you have kids

free mobile wifi and kids 'package' (stroller, bag, etc

everything was very good but the kids room was wayyy to hot there wasn t even a window

great to have basic kitchen facilities and access to the laundry

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

spacious apartment. laundry facilities. lift.

laundry facilities on site

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

bedrooms very good, great comfortable beds, breakfast good or pop out for breakfast

flaky wifi . small room but with a generous terrace this didn t bother us.

excellent breakfast

we didn't eat the hotel breakfast as there is a bakery ('granier') with a great choice of baguettes, cakes,

the wifi signal was very good

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

very helpful staff. good fridge and wifi. very convenient location.

slow wifi

gym a little dated.

the gym was extremely small and you had to make an appointment to enter.

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

complimentary agua de valencia cocktail a lovely touch, breakfast choices spot on, bar and restaurant very nice

there was no room service

and the designs where a very nice touch to the experience and the breakfast was delicious and my kids went crazy

wifi signal was not perfect, could have been incidental

supplementary charges (laundry, bar) were very high

furthermore, the prices for laundry service were literally a mockery, i

especially with a pet ( as they lick their paws and play with any object - kitty played with pieces under the

it's really to complain about something: the wifi speed in the hotel was really not that great.

i found the room a bit tight for 4*. gym is rather symbolic.

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

our room was like a mini apartment with a small kitchen area but no cutlery or crockery.

wifi is very poor

wifi good very nice bathroom products, towels etc bed very comfortable staff very

the wifi was strong, working ac and tv with decent channels

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

i used laundry services and was delivered pretty fast- i got my order ready the next day

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

rooms were spacious, gym was decent the breakfast was

beddings comfortable and clean. room service good

the rooftop bar was undergoing repairs

nice vibe in downstairs bar

everything was perfect especially the breakfast

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

wifi did not work - was completely broken in hotel sewage smell coming from bathroom - clearly from

no room service

the staff is super friendly and helpful , the reception staff , the breakfast and bar staff and the housekeeping

the breakfast and bar section of the hotel are super enjoyable

also there was no room service after 5:00pm

room service available both days we were there

customer service from the reception staff, comfortable bed, fast wifi and a delicious

only bad experience here was to do with the room service (which isn t actually run by the hotel)

no laundry machine

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

no room service for drinks or food available

wifi would slow down at times.

rooms were kept spotless by room service