pool, location, peaceful - trees and calm, rabbits, facilities and staff (especially pepe and

the kids can run around, be in the pools, etc

was amazing, beautiful oasis, with everything you need and a ton of things for the kids to do

atmosphere, well equipped kitchen, friendly host, easy access to the airport and the ricardo tormo circuit with

very well maintained and there was plenty of shady spots to relax with our little dog while the kids played

since it's also a padel centre and people (like us) stay to play padel a lot, a laundry service would be very

you can't go to the pool, spa, gym if you have kids under 12 years old

outdoor swimming pool great attraction for kids although could be more clean as there was lot of sand and small

the parking was not very easy to park inside the car i mean you have to be a very good driver

maintained from the elegant rooms to the high-tech fitness center, the olympic-sized swimming pool, the paddle

the breakfast was fine,all fresh decent food

breakfast was ok but poor value for money at 10e with nothing cooked on offer

delicious breakfast, however, it was exactly the same for 14 days in a row

food, although breakfast was basic

the only other bar open wasn't doing food either

they lost my daughter's teddy 'in the laundry' / it was taken from the room and they were not concerned at all

the free use of the gym and the piscine was good

gym is small and outdated, no towels or napkins or water in the gym, although there is a shower?

gym not working

hotel with fantastic facilities - spacious modern bedrooms, restaurant, pool, gym and all for the same price as

there was no laundry service or iron in the room

available parking and hotel

breakfast was average but good

good breakfast

loads of parking outside hotel

good breakfast, reasonable wifi, very well-located towards the airport and the area arround valencia

the room service menu was greasy, and the wall next to the bed had food stains on it

good wifi and air condition system

wifi worked well

wifi is free but very slow

curtesy water in room no spare blanket room service trays left on tables near lift in evening were still there

to the airport, pool and spa were great

swimming pool was great and quite quiet and the views from the bedroom window at night was

no bar or cafe was open duringt he day,.just after 8pm

the gym is so terrible condition

great early check in service

wifi

they had a small bar area to order food and drinks 24 hours a day

restaurant / bar area inside the hotel lovely staff near the airport, we walked to the hotel in just 10 minutes

the bar serves pizza all night which was great

there was a lot of noise at night as they move the laundry containers out of the building

nice bunk beds for the kids and a comfortable king bed for the parents

the location and the swimming pool

it even had a gym and a pool (we didn t use it though) would recommend

no shuttle bus at night from the airport so had to pay for a cab. that made is a bit pricey

dont give you an iron, you have to buy the whole laundry service to get an iron

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

small hotel, clean, small pool

early breakfast was arranged and they were understanding when one of our colleagues was unable to travel

there's also a small pool and gym, which are nice extras

pet friendly

staff, delicious breakfast, very clean, and close to the shopping mall to go out for dinner, but the hotel also

nice breakfast and drinks

air conditioning and wifi worked well

close to the airport, great breakfast, nice bar, friendly staff, reasonable price

the laundry delivery service was right outside at 2am and made all the noise possible

no laundry a bit ............

slow wifi

the bar area/breakfast area/reception is 1 space

- spacious free parking

it is noisy. wifi is slow

the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow.

got the wifi to work

wifi did not reach very well in the bedroom in all parts

wlan has no internet (use hotel wifi)

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

own fault for not understanding- but do not get your laundry done here

swimming pool was great along with the restaurant- couldn t be happier

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

many kids, noise. it is not fault of the personnel.

there is also a lively, firendly bar (las palmeras) which serves good value excellent food including tapas only

there were opinions about poor breakfast - not true

big comfortable room, good wifi, available free parking just near the hotel

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

can t connet to wifi at times.

worked out for my needs - location, staff, wifi, breakfast

back at the hotel at midnight to be told the bar was closed also 2 coaches dropping off guests also very

spa staff ignoring customers not very welcoming

there is a play room for kids with a lot of stuff

the wifi is also one the best i have had in a hotel very fast at all times

good facilities, especially the spa on the 3rd floor

this would have been fine however they started to fight infront of other guests and their kids by the pool

clean, fast wifi, easy parking, friendly staff. bath.

location was excellent for our purposes, with lots of parking and literally just off the main road

bar staff really friendly and

the wifi was also good

wifi, hotwater

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

breakfast was great, room was very comfortable and it was near a metro

pet friendly room as we travel

breakfast overpriced

comfy beds, everything was clean, awesome bathroom. gym and rooftop pool were awesome

a while the wifi didn't work

the swimming pool on top of the building 23floor mu kids liked very clean

equipment in the gym seemed a bit old and wasn't all switched on

nice breakfast, early check in and late check out available, polite staff

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

had a room for 2 adults and 2 kids

triple bed room is very small for 3 people ( 2 adults and 1 kids)

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

no iron. clearly to make people pay for their laundry service

the laundry service was out of order and the lift broke while i was inside

i was informed that i could only use there laundry service if wanted any ironing done

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

attentive staff, easy walk to old town and the park, clean and comfortable rooms, kids loved the pool, good

very clean , the pool and the rooftop was amazing.

pool and little gym on the roof with views a must see

and only have as needed- but this has been valued with a drinks token each day per person for the bar downstairs

great gym and lovely terrace with year around

i wish there was a laundry service as well. everything else was perfect

great gym, awesome breakfast, nice view

the gastro bar food

the breakfast was wonderful, both hot and cold options

the lifts are extremely slow. the wifi connection is unpredictable.

no laundry service.

kitchen staff wasn t very attentive during breakfast, many items ran out and we had to ask for

the room service is poor

the spa bathtub was not clean well

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

lack of privacy, as a window from a nearby villa in the overlooked our private pool (in reality a little more

we discovered they had a pool next to the restaurant when we went for our breakfast, which was the only nice

so called private pool looked more like a fish tank than a pool

the hotel doesn t offer any sort of spa or massages

the villa was supposed to come with a private pool, but i can tell you it was nowhere near what you d expect

the best part - i did not expect such an amazing hotel as i've had previously bad experiences in barcelona and

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness

wifi was patchy

fantastic location, great breakfast and friendly staff. the roof top bar was an additional perk.

issue with room service which were attended to by the manager to our satisfaction.

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

was on the floor near our table until we notified waiter who then proceeded to kick it in kitchen and stamp on

the room service

wifi connection was poor, i would not rely on the wifi if you don t have data

it was clean, the wifi works well, nice bathroom and comfortable beds

very good breakfast, more than adequate and well served buffet style

bar fridge was very small and didn t seem to keep drinks cold wifi would drop out

breakfast room small and is actually a corridor. but hotel has no other space for it i guess.

laundry practlically not operating

kids loved the rooftop pool

at reception they did not have anything for children and they didnt bring a plate of fries so kids with no food

at reception they did not have anything for children and they didnt bring a plate of fries so kids with no food

travelled with two kids (6 & 8) and loved that we were in two rooms with our own secure hallway

the kitchen arrangement in the suite as it really suits the way we live

we really loved the space, as the room was quite large and we had access to a small kitchen

location was excellent, the suite was a good size with a very well equipped kitchen

wifi was also very slow

it has underground parking and a kitchen in the room so we cooked a lot of our own food and it was very convenient

our laundry was not collected from our room even thought we placed it in their laundry bag

it even has a pool on the top level

modern well appointed room, good wifi

lovely having the pool on the roof, a coffee machine and great views of city streets

the wifi is on and off at the 3rd floor. you have to log on very often.

the only thing i missed was a little notebook to pen down the number of laundry pieces

they got us set up with doing our laundry which was appreciated

let me also add that the hotel has room service, mini bar, laundry service and more

we had breakfast included which was really nice touch to our stay

lovely continental breakfast with option to upgrade at a small cost

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

inexpensive laundry service

a guest laundry facility

wifi was fast

thin walls,conversation and kids crying all over .

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

nice staff, very nice spacious rooms. nice gym

the breakfast choice was excellent the 2 hour happy hour in the bar every night from 6 till 8 was a bonus

restaurant in the hotel where breakfast is served could be better managed

wifi was great too, even when i needed to work for a couple of hours (calls included) i didn t

the wifi was horrible and we saw a dead cockroach on the stairs

layout of the cr, not so fast wifi,

horrible wifi didn t work in our room and when it did the performance was poor.

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

limited information from. staff about laundry services. please provide a sign

breakfast was fine but eggs or meat could be included so not really a negative

friendly and helpful staff and such a good location in the heart of valencia very clean lovely breakfast

you have a tv in the room, private bathroom and free wifi

the breakfast could do with an improvement in the quality of the food. the coffee was horrid.

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

it's a really nice hotel and room (though no view), great shower, good wifi, the staff was really friendly and

the room was very large and comfortable, mine even had a little kitchenette

the wifi was strong, working ac and tv with decent channels

wifi good very nice bathroom products, towels etc bed very comfortable staff very

hotel is great for visitors with pets, if you are travelling with one i completely recommend you consider this

family room (double bed + bunk bed for 2 kids) was slightly smaller than i was expecting and only window opened

there was a pillow and a bowl with food and water for our pet in the room

the room was clean, with a very nice bed the breakfast was extraordinary we highly appreciate the wifi

bedrooms very good, great comfortable beds, breakfast good or pop out for breakfast

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

room service selection was limited

no room service or minibar.

good wifi

the cocktail bar downstairs is also a really nice place for a pre dinner drink before hitting the town - we