the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

only reason i giving it an 8 score instead of more, is that the wifi in our room was not working which was a

power bars available near beds for charging multiple devices

there was only one switch for the kitchen and living room, so disturbed my son in his bed

had a small kitchen and coffee machine

maybe a gym can be a bitter bigger.

gym too small

rooftop bar was amazing with fabulous espresso martinis

roof top bar and gym

also on day 2 they forgot to provide the breakfast order form for room service so we had to go to the buffet

sent laundry out and didn't realize the cost

wifi was a bit slow, and even though the room was fairly large there was no desk which indicates to

wifi kept acting up

the wifi signal

no telephone in the rooms, so a trek needed to go to reception, no bar area and no room service or tea / coffee

staff was awesome, hotel pool was great, location near so many great restaurants

hotel with a beautiful rooftop pool and bar

wine list and limited room service menu

no service at the swimming pool before 9pm.

were having some wifi issues during our stay

objects along with map of the city, helped me with taxi booking and managed well my requests for laundry (which

hotel, 4 stars, great fast wifi, which was no need to reconnect each time when you switch on, ideal location

slippers and bath robe in a 4 stars hotel, no room service (but pizza and sushi room delivery), not that clean

the beach was a bit further away but taxi around the corner so not a problem no spa on sight but was

bed with extra pillows, they allow us to late check out, nice neighbourhood, not so far, 20 minutes, from the

unfortunately, the roof top bar wasn t open on the nights we stayed

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

limited menu and opening times of rooftop bar compared to expectations from description.

roof top bar and restaurant was lovely, the views were superb

the 9th floor bar / cafe / restaurant is excellent

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

we had early check in

a lovely pizza place directly across from hotel which was perfect when our flight landed so late

wifi too weak

laundry services ridiculously pricey - breakfast good but also overpriced

in future i will call ahead before travelling to find out the pet fee since it can vary a lot from hotel to

room service was terrible. cold, late and wrong.

friendly staff. nice rooms. great spa treatment. perfect location.

the breakfast was good but the buffet formula not ideal for this sitting outside.

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

perfect location, clean, good wifi connection, friendly staff. great for a short stay!

basic room with super comfortable bed, wifi worked fast

perhaps the breakfast room must be better and the breakfast must be more rich

the laundry service is available for your convenient

a smaller swimming pool in the hotel would delight me :-) .

only downside is that the spa is not full service

the hotel was well-appointed with a rooftop bar, a lobby bar with restaurant, a gym and spa

the only downside is the small gym but all in all amazing

no laundry machine

rooms were kept spotless by room service

the wifi works well

no room service for drinks or food available

wifi could use a bit of an upgrade, as it s quite slow (not sure if it was due to outdated

breakfast was not good

good wifi connection in the hotel room, smart tv with netflix

was aware we had to go to a different sister hotel for breakfast so it was not a surprise but probably the only

wifi signal wasn t great at some points during the evenings, although this wasn t much of a

there was also a problem with the wifi but it was fixed within a short time

the rooftop bar was undergoing repairs

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

nice vibe in downstairs bar

everything was perfect especially the breakfast

at the hotel only opens during weekends (so no room service either on a wednesday night but excellent restaurants

also there was no room service after 5:00pm

fantastic restaurants nearby to meet your needs, we loved our dining experience on a roof top bar near by over

wifi is a bit iffy

we also loved the stylish decor, especially in the bar and breakfast area

laundry service excellent

big room, big and comfy bed, good bar and good breakfast

woman at the breakfast area was not as nice as the rest of the people working at the hotel

the roof terrace,late check out.

the science park and all the main attractions hotel was very clean, bedroom was very nice and the breakfast was

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

i used laundry services and was delivered pretty fast- i got my order ready the next day

no 24hr room service

a special thank you to guillermo, who arranged to let us have an early check in

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

the gym was extremely small and you had to make an appointment to enter.

slow wifi

they need to expand the gym and offer a weight machine.

bed and gym are inadequate.

supplementary charges (laundry, bar) were very high

furthermore, the prices for laundry service were literally a mockery, i

clean room, a lot of space. and small but great gym in the basement.

claiming it was pet-friendly, the dog wasn't allowed in the restaurant (completely understandable), but there

the bar had no beer

the wifi would occasionally drop out.

the staff left a note with a small present for kids during the night when the three wise men come

had a room that all five of us could fit it (2 adults and 3 kids)

great location, nice neighborhood with cafes around, kids friendly hotel

showers very hot always, wifi amazing & room very clean

smell of laundry

great value, pet friendly, secure parking, uk news channel, soft towels.

the hotel offers a pocket wifi for one day use for a very very small fee, like less than 2 euros if i am not

free mobile wifi and kids 'package' (stroller, bag, etc

wifi was fairly strongish - on the negative side there was no safe or fridge which would be great

the ground floor bar was a good place for us all to meet up before going out for the night

plenty of room with added little kitchen area with fridge and microwave

very good located, big rooms and bathroom and kitchen. good breakfast.

looking fountain was generous as regards size, with a well furnished bathroom and small separate kitchen area,

it was unfortunate that they didn't give us the option to late check out ud83dude15

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

the view from our room was amazing, all staff from the hotel to the restaurant and bar staff all very friendly

the bar adjacent to the restaurant was extremely noisy and we complained to the front desk

wifi did not work - was completely broken in hotel sewage smell coming from bathroom - clearly from

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

the location, the room, the bed, the breakfast, the services (room service+ we received a bootle because it

it would be good if there were a few more sun loungers around the swimming pool

our room the wifi had a weak signal but after checking at the reception they gave us an amplifier and that

nice bar area, well positioned near the turia & the rusaffa area

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

spacious apartment. laundry facilities. lift.

laundry facilities on site

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

great to have basic kitchen facilities and access to the laundry

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

reception should have shooed them away from congregating at the front of the hotel (loud american kids v drunk

the wifi stop often

wifi signal was not perfect, could have been incidental

only issue was they didn t have enough options for room service

was lovely and clean, great location, breakfast was good, staff were very helpful, room service was good

wifi connection is stabile

breakfast was lovely - everything was fresh & restocked

excellent breakfast, very helpful staff, central location

there was a pillow and a bowl with food and water for our pet in the room

limited information from. staff about laundry services. please provide a sign

the place was clean overall and wifi was good

the wifi was a bit slow at times, no power outlets near the bed.

breakfast was basic although appropriate for the price

nice breakfast

the room was very large and comfortable, mine even had a little kitchenette

our room was like a mini apartment with a small kitchen area but no cutlery or crockery.

wifi good very nice bathroom products, towels etc bed very comfortable staff very

the wifi was strong, working ac and tv with decent channels

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

inexpensive laundry service

a guest laundry facility

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

hotel for a trip to valenica with familie and kids

very nice hotel, excellent wifi.

let me also add that the hotel has room service, mini bar, laundry service and more

they got us set up with doing our laundry which was appreciated

the only thing i missed was a little notebook to pen down the number of laundry pieces

(superior king room) great price, fab breakfast, including hot buffet, ealry check in and late check out and

it would be nice if they could include a small and free breakfast

our laundry was not collected from our room even thought we placed it in their laundry bag

location, great room, perfect rooftop pool, helpful attentive staff

newly opened rooftop pool was absolutely heaven, especially on a really hot day

area in the city , swimming pool and friendly staff

roof top pool a welcome addition in the heat and a great location

gym/pool/spa facilities -you could have an early dinner -staff is super friendly -location is

expected a smart tv, great to have if you have kids

8-11 am restriction for kids to be allowed on the pool parking and breakfast seemed too costly for us; we found

garden setting the room was huge and the indoor pool a perfect temperature

also house keeping could be more vigilant as the corridor to the room had dirty plates from room service

laundry practlically not operating

lovely pool but wish it could be bigger!

breakfasts room service silence good location

the room service meal and service was outstanding

room service offered a good selection of meals and was cheerfully served

was very spacious and overlooked the plaza great walk in shower and bathroom

really enjoyed the space itself - master bedroom plus a living area with a pullout couch for the kids, classic

cleanliness, spaciousness and modern decor of the room

the gym is pretty basic, but worked for our needs.

my kids loved it

laundry service was good albeit somewhat expensive

if you need laundry, there are many around, just few minutes walk

quite small gym was adequate

wifi was very poor

we also have tried sauna and gym

great little pool, super quiet hotel, well stocked bar, and a pretty special location

wish the pool was bigger, and if there was space a little gym would be the dream, but it's a small hotel so

room service was fantastic

pillows, the closed restaurant, the room service, no iron the room service portions and the cost

rooms are really comfortable with complementary mini bar and a lovely small terrace

wifi was great too, even when i needed to work for a couple of hours (calls included) i didn t

very clean, recently repainted, friendly staff, pets are very welcome.

good wifi (for working from the room), friendly staff (good with recommendations

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

horrible wifi didn t work in our room and when it did the performance was poor.

floor was cracked and peeling, our room looked out on to an alley across to an apartment where laundry was

lack of iron, you can only use laundry service. we didn t have double bed as requested

location of our room was next to the laundry room / shoot so there the people working there sounded as if they

they didn't have a laundry iron in the whole hotel. ud83eudd26ud83cudffc

asked for an iron but they didn t have one and the laundry service was already closed

beds too hard.ridiculous laundry prices!!!!!

also we asked for laundry the first day and the say

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

fixing was good, they arranged my kids stuffed toys nicely on the bed

early check in was allowed which was a big bonus as we had a very early morning start

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

great stay. staff is extremely nice and professional, also, the laundry service is great

small showers and no laundry facilities, at least self service

so strange wifi setting shower tube need to repair , cant stand up

sized family room layout for 2 kids and 2 adults

no ac and laundry facilities

very clean, excellent wifi and nice choice of breakfasts.

the wifi often did not work.

wifi works good

the wifi was good

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

breakfast room service was absolutely wonderful

amazing staff. great breakfast. great bar and bartender. everything was perfect.

breakfast room small and is actually a corridor. but hotel has no other space for it i guess.

i recommend 100% clean service, comfortable room, wifi excellent

only 1 staff in the kitchen

the only coffee available at breakfast was instant

room service was also a bonus

we arrived at 11am and an early check in was no problem

the gym didnt have as many things as shown in the picture

they had a class of kids who was playing tennis/ swimming in the pool, and they where making a lot of noise

the location and the swimming pool

the hotel room was large with big balcony, nice view from 6 th floor, own swimming pool, i liked the design

restaurant at night and thought the food was excellent the room was very big we loved the roof bar you should

the hotel wifi is slow but you can pay a premium and upgrade to a faster speed

i felt mistreated and embarrassed infront of my kids and no one apologized for it

roof terrace, small swimming pool, small gym

the wifi was good staff were without exception pleasant and helpful, particularly the waiters in the

ordered room service, 2 burgers and fries, simple right

i was surprised we had to pay more for the pet

wifi very stable with good bandwidth

there was a issue with the wifi and staff tried to blame on my latest iphone

if you want to visit city of arts and sciences location is superb and they are pet friendly.

the spa facilities were dreadful

basically no wifi in my room. big problem when you don t have it on your phone

is too noisy, i had to switch off from electricity to be able to sleep the pool is a bit cold for kids

lack of common space - hotel is not meant for family with kids.

staff are really nice, and the room and wifi excellent

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

location was super (among other things next to a laundry place)

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

location right next to the wall, laundry, pharmacy, bakery, and stores

wifi quality can be improved

arrived for our anniversary and first time away from the kids so we were super excited

good wifi

we arrived during a weekend festival, they were gracious enough to give us a late check out, and wait at the

issue with room service which were attended to by the manager to our satisfaction.

no laundry service.

as local restaurant kitchen was about to close the receptionist looked after our belongings allowing us to make

the spa bath and its fittings were very old and discoloured making it look less clean than it probably

kitchen staff wasn t very attentive during breakfast, many items ran out and we had to ask for

the spa bathtub was not clean well

within walking distance to supermarkets and coin laundry facility

very comfortable, lots of natural light, excellent wifi, huge bath and shower, very modern

very spacious and has a kitchen, mini fridge and microwave

microwave, small kitchen & dining area

a useful kitchen has been added to the very modern and nice room, it doesn't disturb the room in any way,

this was literally my only complaint but there is a laundry service available at extra cost

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

not to mention the employees were very noisy and talking loudly in the hallways when they began room service

bar staff were friendly and food was good value for money

particularly if you have small kids

there really is nothing to criticize. the wifi could be easier to get onto, but it s fine.

no gym.

kids under 6 enjoy a free breakfast

is well connected to russafa and it was very clean and the stuff are really so nice, only the kids area is just

kids play room