there is a work-out room, laundry, and pool - all very, very nice

there is a work-out room, laundry, and pool - all very, very nice

the kitchen in the room was awesome

breakfast was great. the room size was perfect!

breakfast closed at 9 am when most hotels we ve stayed at close breakfast 10 or 10:30ish.

we could smell it on our skin when we got out, we all had to shower and do laundry immediately

stayed in a suite with 2 adults and 3 kids

the parking lot was a little strangely layed out

parking

staff) was helpful and friendly, the room was spacious, clean, and reasonably priced, free parking was available

washing machine was broken when i needed to do laundry.

fridge squeaked, the pool was cold, hot tub was broken, the whole building smelled like smoke and pets, carpet

slippery floor st breakfast place. quality of cleaning.

only thing i would change about this place is having a few parking spaces that allow for not having to unhook

hallway and exterior was subpar. trash overflowing in parking lot. grounds needed attention.

which was a lady i don't get didn't have her name badge on didn't get her name she was folding laundry in the

i also asked for clean towels and was told i have to swap them out with the laundry room when i had some of

manager yelling and pointing his finger at me when i was trying to trade in my dirty laundry for clean

stay would have been okay if my room (204) wasn t right on top of the laundry room

we went to the front desk to ask for towels and the attendant walked us over to the laundry room which was a

room was near the laundry room which was loud

confused parking in the back

to call up front multiple times due to the people in the room above being loud screaming at their kids ,kids

it's great!! pool, bar, room service the location rocks!!

i first pulled into the parking lot i was a bit concerned

free car parking

good gym and pool

the breakfast was good and the pool/hot tub was great

very good considering it was a bag breakfast due to pandemic

the spa tub was noisey.

breakfast was over to early on the weekend

it is new. it looks good. it smells good. breakfast was nice.

kitchen floor and countertop dirty

enjoyed my stay. i didn't experience the complimentary breakfast. very clean and friendly hotel.

room was very clean and comfortable with a whole kitchen, full size fridge, microwave, stove etc

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

was never gaven breakfast at all during my four days of stay and my room was never cleaned

could be better breakfast

the breakfast was not really continental. no eggs for example.

i liked the breakfast. i also liked the quick service. the beds were comfortable.

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

the fitness room looked a step up from other hotels at the same price point

clean, close to city and airport, parking, good breakfast

the continential breakfast was delicious

liked everything the pool area, exercise room and equipment

breakfast staff were awesome. great to have laundry facilities

morning breakfast host is always welcoming

amazing staff, clean place, breakfast was good, free parking, and wifi

we also liked the fact that the room had a mini kitchen

the breakfast was very good. the staff was amazing.

i particularly liked the laundry facilities, which were much cheaper than expected

went to dinner and movies pulled into the parking area, there were young kids running

the bathroom by the pool could've been a little cleaner.

tub); chemicals in hot tub off, ruined swimsuit, caused loss of hair; no cleaning materials in fitness center;

the hospitality was awesome. enjoyed breakfast and hostess nikki

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

clean area for breakfast

good pricing, room was clean, good breakfast for the kids

location and pet friendly.

area -much liter parking area and drive - asphalt in very poor condition along with many pot holes - needs

needs a hot tub and a pool, maybe breakfast

wish they offered breakfast.but there is a nice restaurant across the parking lot

parking lot in poor condition

advertises a pool

to get back from getting his truck from the shop, the whole hotel was disgustingly dirty, pool had no water in

pet friendly, clean, and the room service was excellent. this is now my go to hotel in detroit.

bar should serve food and alcohol later

hotel shop sold beer/ champagne, cheese, fruit & crackers as well as healthier snack options for kids

should not of paid for wifi at the price of the room..

clean, modern, great bar and restaurant. airport convenient!

no working laundry facility as advertised

my room across from laundry room a lot of noise

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

the location and shuttle service

laundry area was insanely hot and didn't work

takes a while for shuttle to pick up from airport (30-45 minutes)

sadly we had to leave before breakfast started

breakfast ended too early

the breakfast was nothing to write home about.

throw bleach in the laundry

room was smoky they changed the room to one next to the laundry

the dispenser for laundry soap didn t work

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

the hotel was clean and i liked the fact it had a guest laundry room l.

convenient to airport with shuttle

the pool should have been heated more & breakfast was not good.

also you close your pool to early ly son was disappointed we had a late check

the pool was nice

pool, restaurant, bar, fitness center, shuttle every 30 mins to airport, close to enough to the

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

customer service, had to take towels to laundry ourselves and garbage out

the laundry room was down

amenties was un available out door pool not available garden not available laundry room not available no game

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

the bar and my bartender was exceptional and i loved his accent

the bed and indoor pool. great staff as well.

i will be booking again very soon all my trips i will be booking with y all food was great room service was

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

wifi should have eaiser access instead of having to create an acct

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

was small, wifi didn't work

gym, no breakfast, everything broken in the room, they clean every other day, not comfortable, far

the front desk staff person was very helpful, the room was clean and comfortable, and the shuttle driver to

clean, free shuttle to/from the airport, nice shower

have timely shuttle

shuttle and excellent proximity to dtw airport

the shuttle bus was on-time

the shuttle to airport is shared with another hotel so it could get delayed

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

the maid forgot to leave laundry bags in the closet.

the kids loved that

my kids enjoy this hotel. very roomy for the price.

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

i was put in the room after the laundry / housekeeping dock and building/ renovation works

the laundry department had employees who called off and the staff was not prepared

beautiful, extremely clean pool/jacuzzi/gym

free parking

check for marijuana,check on parking lot condition after snow or ice storms

the breakfast was cold.

there is a guest laundry room facility which is so convenient

had a guest laundry

also appreciated the bag to put dirty laundry in

good value and shuttle to airport

free shuttle to the airport is the main reason we booked. shuttle was ontime and very efficient.

i liked the laundry facilities on each floor. this really impressed me.

no breakfast provided

i was bummed the pool was 'closed for maintenance'

the amenities, wifi, clean linen, room size, and breakfast! everything was really nice!

staff was very friendly, the free shuttle to the airport was on time and held all our luggage and the room was

was close to the airport, it had a little shop to buy food, a small swimming pool, a vending machine and ice on

the pool was closed for maintenance but was opened later that day

we didn t try the gym because lack of time, but it looked decent

ans we needed an early shuttle ride to airport and front desk clerk was so helpful and got us a shuttle very

nice pool gym

the pool and cleanliness was amazing. staff was super friendly, fast and efficient

there's no pay n stay for longterm parking. early flight, so no option to grab n go for the

the front desk person even switched the lobby tv from news to cartoon network to keep my kids entertained while

he helped us with parking our car for our trip too

yolanda made sure we had coffee before we left on our shuttle at 3 am

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

they do not offer room service or if they do they did not have a menu in the room

the swimming pool for the kids, and the cleanliness of the entire hotel

the pool and hot tub was great thats what i go for relaxing

relaxation at it's finest <3 my girls were able to have fun in the pool while i enjoy the

like that it's very clean, the staff is friendly and there's a free shuttle service to the airport

pool was out when we were there. no signage indicating this. kids disappointed!!

i booked my sister and her kids into sheriton next door there pool was

nothing for grab n go breakfast at 530am. coffee and an apple.

pool was a bit small

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry room awfull

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry was convenient

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

they have a laundry room for custmers and cleaning ladies are always nice

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

s just to much specious activity going on in the parking lot at all hours of the night there s just never

there were people in the parking lot playing loud music and smoking marijuana

there were no parking spots

some construction next to the parking lot, but nothing major. it was not an issue at all.

e verything was good ,pool was great !! near resturauts ,shopping, fitness for excersise. clean.

wifi password was not offered at the front desk

good breakfast ud83dude0b

parking.

this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

we ran out of coffee pods, but since coffee was served in the breakfast area, that was not an off-putting

great pool area, room was clean, king bed comfortable, breakfast was adequate.

pool was a little cold for young kids

comfortable and good facilities like the laundry room, gym and area to hangout

how much it cost to wash a load of laundry but i didnt die.

good location room had kitchen stove refrigerator and microwave pretty cool

room was dirty had dirty dishes coffee maker had old coffee in it no bags in trash cans and pool was shut

breakfast accommodations - even though the actual hot breakfast starts later, the continental

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

the kids really enjoyed the pool and hot tub

00 for pet when my on line reservation stated is was free

breakfast selection,staff, kiddie wading area and slide and the location!

the pool was cold

clean spacious room with a hot breakfast!

my kids loved playing in the swiming pool

amazing breakfast! wonderful room and facilities! friendly and attentive staff!

clean, friendly efficient helpful staff! awesome amenities! great breakfast!

my room was very close to the laundry room and elevators

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

breakfast is not included in your stay nor is parking

a great spacious room, clean and comfortable, pool was great too

wifi works very well

no laundry facilities

pool and gym room good.breakfast was excellent, the server taught my kids how to make waffles.

fantastic property, pool and hottub, fantastic free breakfast , free parking

staff excellent. breakfast good.

breakfast

& the stairs had the laundry machines which made it moist and smell like mold

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

bed was comfortable. i noticed laundry facilities. clean

we're the laundry machine is located .

clean, no smell, wifi, and helpful staff

loved the on-site laundry machines

asked for a cot for our room as the pull out was going to be too small for our two kids

excellent service and breakfast

air conditioning and wifi worked well

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

breakfast is expensive

the room was clean, and hotel is pet friendly.

the kids were being very loud in the hallway at 130 am

the laundry room on my floor was broken and not fixed throughout my stay.

self service laundry facility was available i could jog by the river front

the pool wasn't very clean

insufficient cutlery. no toaster. not really a kitchenette.

no room service even though they say there is

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

no laundry service.. only dry clean

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

no bar op lunch or dinner options on site

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

no pool.

we found out from the uber driver about the parade and about the strike at the casino

good wifi

the place does not have laundry services.

kids loved the pool and breakfast. room had a great view, staff is unbelievably nice!

tv with no wifi

if parking free will be nice swimming pool heavy bleach smile

breakfast

the location and hotel itself is very nice . great pool and gym etc

wifi was unreliable

room service was very prompt and friendly

no gym, no pool, disppointed

the best hotel gym and pool was very nice too

restaurant downstairs and the roof top bar were exceptional

bed slept wonderful and i have heard so many positive comments about the roof top restaurant and bar that i will

the hotel was really nice , the roof top bar had amazing drinks !

the fitness center was perfect

there were dirty room service dishes throughout our hallway on the 6th floor

would have been great to have an in house laundry

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

the good - location and price the bad - a little dated, horrible gym

the breakfast buffet at urban cellars was delicious, and our kids got to eat free :) great location, close to

the bar did not have a tv

location! loved ambiance of bar and restaurant

unfortunately, the restaurant was unavailable due to covid, but the room service was very nice.

there is also a nice gym / fitness room which is not advertised on their website

wanted to enjoy a cup of coffee in their lounge side but staff was hesitant to seat me because bar wasn't set

was really nice, the beds and pillows were comfortable, nice presentation of continental breakfast, restaurant

for the room were perfect and at a good price, and the chocolate covered strawberries that the kitchen prepared

i didn't get a chance to enjoy the spa service but i will next time

no room service was available

they do not offer a formal breakfast, but a continental type one is available outside the rooms

no token free plays for the adjoining casino.

accommodations and spa access

very family friendly, the kids were excited to swim but weren’t allowed

the pool/spa area

kids under 18 did not have access to much no pool and only one restaurant

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

i chose this particular hotel so the kids could swim

the king room booked, room too small, loud doors when closed or opened, on a floor with lots of kids and babies

the price, there was no pool, no parking, no breakfast in the morning, wifi wouldn t connect, and even tho i

no laundry bags in room either

were two weddings going and the bar was over capacity

room was very clean and room service was very quick to accommodate

the food from the kitchen was sub par at best and the wait for service was too long

room service was totally worth it, the food was amazing

their was no laundry bag, and amenities were minimal

i order some food and room service was very polite

the services and continental breakfast, spa, pool and exercise area.

our favorite place to go inside the hotel was the bar area

oops, see above safe dining options needed along with longer bar hours.

was quiet was a full kitchen and laundry machines available

new rooftop bar super location, walking distance from all downtown detroit places and

the breakfast at the local french cafe was lovely but not included

concierge and bar staff were great!!

no bar or food options onsite. limited options for delivery