laundry facilities for guests and large size bed 24 hr coffee facilities and free access to

were hanging their laundry on the balconty in the front of the hotel and really talking loudly with no regard

laundry room could use a little attention

laundry and dryer for $1

very clean hotel. convenient laundry room.

of the dryers in the laundry room was broken and they didn't have any more quarters to sell me

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

in house laundry facilities were great

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to

room, breakfast

room and bed above average and they serve a pretty decent breakfast. plenty of free parking.

wife and kids had a great time

the room and not able to checking earlier also when i came back after 9pm not enough handicap parking spaces

i thought the outside parking lot could be better lit for safety and security.

the parents of these kids need to teach their children that the dining room is not a jungle gym or sport venue

laundry facilities were broken

back laundry doors were always unlocked

someone stole my laundry... bad smell in my first room.

poor breakfast, and also they need quarter machine in the laundry room.

jacuzzi and laundry facility not operating during our stay.

plus a coin operated laundry

clean rooms, breakfast available, laundry onsite

bag of laundry by stairs

it has coin laundry available

laundry machine only takes quarters

bathroom, laundry, nice kitchen, comfortable king bed

great rooms: fantastic gym: fab pool area

the size of the room and the additional toilet facilities also loved the fridge and kitchen

the shuttle to the beach offers chairs, towels, umbrellas which is great

we wished there was room service for breakfast

was one guest laundry all the way to the other end of hotel

not enough elevators strategically placed. laundry room at far end of hall it is a trek!

room size and room staff, pool area, gym & laundry

i liked that there was a guest laundry room.

nice pool, also fitness centrum was good

breakfast was good. bar was convenient with a great view.

pool was a little small but who goes to naples just for the pool :)

whether room service was available

location, fast wifi, clean floors and bathroom

however, unfortunately the staff put us in an adjoining room with a family with a baby and young kids who cried

liked having laundry facilities on sight

the laundry was below of our room, so you can fill the movement

small bathroom, lift but no elevator, ice machine and laundry in different building than room

apartment very comfortable and clean. good laundry.

own laundry for

i absolutely loved the rooftop bar and fire pit

pool was nice could be bigger. more than twenty people fool.

amazing rooftop pool

pool are , gym and the brand new rooms very nice

did not really enjoy the salt water pool. the drinks from the bar were not that great.

laundry facilities need upgraded.

breakfast was pointless as a perk. laundry could be open later.

everything apart from the breakfast

convenient to restaurant and pool for the kids

they have a somewhat kitchen set up but nothing to utilize it

information about the locations of laundry, fitness center, etc

nice pool and the little bistro was very handy

coffee in room good quality. hot tub and pool.

the jacuzzi and the pool area very nice and relaxing

small and low kids size toilet that was oddly angled to allow door clearance must have been an afterthought

a hilton member one should have priority they put me on the first floor infront of the laundry room and that

he checked the laundry room and behind the front desk

in the bathroom, loud noises outside our door; we finally figured out we were across from the laundry, and the

don t allow you to use an hdmi cable ( never had this issue in other hotels) and there s no laundry room

your room they told me at 10-3 they only did guess was 828 am they were going off then screaming kids in the

there was a full kitchen to prepare food and all the laundry equipment required in as a self contained flat

details such as free use of bikes and supplies in apartment such as complimentary laundry

), laundry in the room was very convenient absolutely nothing negative

having a washing machine and dryer was great, giving us chance to do some laundry mid trip

good wifi

30 am by noise from the adjoining laundry room

and staff extremely helpful, offered free laundry service and gift of chocolates as we departed

also wish there was a guest laundry onsite

deal for us as traveling from overseas without a us data plan we were heavily relaying on hotel's wifi

at first said room wasn't ready but we waited a bit in bar area and soon told room was ready

lots of space to park and a laundry room for guests

had a guest laundry but was a bit expensive

not the hotel s fault, but between all the construction materials laying around and the dirty laundry in the

the pool area is clean with good laundry facilities and breakfast

great room staff breakfast laundry pool location

dryer did not work properly in the laundry room

laundry room is very convenient also

similar accommodation we have stayed there was no washing machine or dryer although there is a laundry room on

good housekeeping pool hot breakfast room size kitchenette in room exercise room in-house laundry

nice location do you feel like at home with studio accommodation with the kitchen have pool jacuzzi everything

surprised that a hotel of that quality doesn't have a bar within the hotel?

plus, walking distance from the gulf, although having shuttle service doesn t hurt

the staff were unfailingly courteous and efficient especially the room cleaners, pool and room service staff

the gym has bananas and apples

great gym, walking distance to the beach, shops and restaurants. beautiful property

staff did not pick up dishes, trash and laundry left outside of rooms for two days.

free pool towels, coin op laundry, staff were very freindly

- guest laundry services were awful

didn t like loca tuition of room. next to laundry room and on balcony got exhaust from dryer.

the laundry facility is nice and payment is easy - by credit card

clean room laundry breakfast staff was amazing

and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm

the laundry area was a +++++

free laundry on site and all day coffee

also they have a complimentary laundry room with tv

were helpful and friendly, breakfast was delicious, convenient to have coin laundry available on site

bar lady was a 10

pool was nice

for us a convenient location with easy access and good parking

the pool area is fantastic with plenty of beds and clean towels

beach was right out the door and very private, pool area was active and fun with food and drinks, laundry

free guest laundry

laundry facilities in basement with complimentary washing detergent

had to go through the parking lot and the laundry room to get to my room, and i had to use my phone torch to

we have an infant, so having the kitchenette was very helpful (as was the free laundry room)

beach bar menu items were good - especially the grouper tacos

the room service food was not very good.

spa was wonderful

location by the beach selection of dining places restaurant and bar with beach view

spa was fantastic

what a way to start the day - beautiful spa like setting

marco would pop over wishing us a good morning and presenting us with breakfast

no work out facility but it has a pool, hot tub and is near

hotel and restaurant are together and encircle the beautiful tropic pool area

the room was immaculate, the service beyond expectation, and the pool and dining area was a bit of heaven

bicycles provided complimentary, excellent gym, newspaper and coffee daily, shuttle to beach and chairs

pool open nice clean hotel. good beds awesome staff

the breakfast at shula's and the staff were phenomenal.

desk was very helpful and changed our room from king to another with 2 queens (me, wife, plus two kids)

executive lounge on the 4th floor, parking space, free wifi

no laundry facilities to do my own laundry

staff makes sure you have a wonderful stay pool is super nice for those traveling with kids

now we can’t wait to return with our kids for the perfect family weekend getaway

lift for the pool

the hotel is very pet friendly, and they were extremely accommodating with my ada service dog

pool is great but maybe need to be a little bigger. it was crowded at times.

they should have more outdoor activities for both adults and kids

pool tils was a little slippery after it had rained.

shuttle to beach ritz carlton very efficient

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

laundry machines only accept cash

the breakfast was awesome

friendly staff. clean. well lit parking lot. the breakfast offered was delicious.

we could hear kids running and yelling down the hall and in the room above us

they had pets stay in the rooms

we were charged for laundry cleaning which we never used

breakfast, although only continental, was of a good quality, albeit very carb / sugar heavy

very convenient. nice breakfast, and especially liked the guitar music during breakfast

nice hotel in a quiet neighborhood, clean room, parking and breakfast included, near the beach

the pool area was lovely, although we didn t use it as too busy sightseeing

and if you need - laundry room in hotel

check in was great! it was clean and comfy, the laundry room was clean and nice.

laundry machines were 2 dollars each, i was thinking it would just be 1

quiet location. comfortable beds. helpful staff. laundry machines available.

haha) pool area was well maintained and pool was heated

the laundry room is good and they provide quarters at reception for use in the machines

2 coin laundry machines + 2 dryers, complimentary detergent at reception

the guest laundry facilities were very useful

convenient breakfast and onsite laundry

the lack of mosquitos (loved it), the laundry room availability, the breakfast variety, the handicap chair

very big and modern room. nice gym.

breakfast can have a wider offer.

breakfast

was clean, staff was five star, breakfast bar was delicious

restaurants throughout resort though they were quite pricey cold water available by beach and pool

the gym is one of the best i've ever seen

the pool area and the lobby were wonderful.

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too

loved the pool overlooking beach amazing views from our

wifi worked perfectly all across the grounds so we could work by the pool

loved the spa and the beach was the best part of our stay

the next day i m ordering room service to my room and i m told my room is under my friend s name

that the gym was closed.

only thing i would suggest to management is a laundry room where we could wash our clothes

room service fees seem high

the property from we entered the premises until we left, reception, resturant, housekeeping and pool area all

rooms were excellent as was the room service

very clean, quite and pool area is nice and clean

first room we had was on the 2nd floor and we were right beside the laundry facility

value for the money; comfortable beds, wonderful complimentary breakfast, and a good gym and pool

pool and gym

we also enjoyed the bar they have and complimentary breakfast

hotel in bonita springs but fairly new, the receptionist was lovely and they had a lovely bar where you could

great location to golf courses, beach and restaurants.

location was good and free parking

wifi was open

room was immaculate. location perfect. parking excellent.

location, all staff friendly, rooms clean and modern, breakfast great, swimming pool off the breakfast area was

no place to do your own laundry

it was really pretty had a nice hot tub and i did utilize the gym.

tv kids on the old out of date style and did not have sports channels

the food was a bit overpriced for a cheeseburger and kids tenders were $55.

rooms, good pool area and the lake house is a great place for a drink, lunch or causal

no computer room, laundry room costs high

loved the mini kitchen, full refrigerator it had!

00 pet fee

elevator was slow. handicap parking was too close to main columns. hard to back up.

elevator and the pool. pool did not look clean and the elevator is very slow.

modern room with full kitchen.

the breakfast was really good

loved the size of the room, hot breakfast buffet and having our own kitchen

loved the size of the room, hot breakfast buffet and having our own kitchen

clean, pet friendly and new. would stay here again.

breakfast and the pool were excellent

room wasn't cleaned for the entirety of my stay, no room service and they charge upwards of $500 per night

in spite of covid they even managed a hot breakfast and great coffee

very nice location; modern hotel, free parking

pool warm

we initially came in very upset over the fact that the pool we booked the hotel for was closed but the front

the hotel had a great little water park

property activities for kids , customer service, cleanliness and coffee bar

water park and all outdoor spaces

pools

spa is beautiful, a few options to eat onsite- good bars

they did not offer free wifi in the room.

bar service e was splendid and not too long

the kids enjoyed the pools and 10k alley in the evenings

the spa

it would be nice if there were laundry facilities on-site

it would be nice to have laundry facilities on site

valet parking and lack of laundry machines

the beach was full of different types of shells and the kids enjoyed collecting them

bed was decently comfortable and kitchen was what we needed travelling with younger kids

no laundry room no room service no bubbles in hot tub

loved all the events at the pool for the kids

location, outdoor pool and bar area. room was very nice.

gym had no air conditioning , lost power one day, hotel was too cold in main areas

room service was problematic

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

staff was amazing, from check in to needed help with the laundry and checking out

left our laundry bag

good room size, comfortable beds, good complementary breakfast, ample parking, smaller hotel size means very

love staying here, great location, clean, comfortable, and nice pool.

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

the kids loved the pool

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

fast room service, decent food. free hotel shuttle.

newly renovated rooms, fantastic pool and breakfast

) and there is also a guest self laundry

free parking

excellent breakfast and the coffee was excellent too.

parking a little hectic.

big room, spacious bathroom, nice stuff, good breakfast

laundry on site which made it easy to bring home clean clothes

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

laundry facilities came in handy

the laundry room needs a major upgrade

nice property overall and we like the theme. nice gym and beach as well.

allow pets

really great drinks and food at the pool bar appropriately named it s 5 o clock somewhere

also you have to book the spa in advance before arrival to guarantee your choice of treatment at your preferred

could have an additional pool on the other building.

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

our room was very quiet even being near the elevator, laundry room and vending machines

nice kitchenette if you need to cook something

very clean, great location, good breakfast!

fantastic location,great parking

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

very nice breakfast buffet. really liked have a garage below for parking car.

resort fee for parking, complementary breakfast and free wifi none of it is free if you must pay $95

need to have rollaways for family of 5 with kids under 12.

was clean, having a laundry room in the hotel was convenient,

laundry room was broken (staff was accommodating and tried to fix it)

could not do laundry

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were