people acting crazy at the pool

yes, breakfast could be better

the rooms were clean and nice. great location, wifi is really quite good.

living in the parking lot or four days we were there

breakfast is still being served as a 'breakfast box' rather than hot breakfast like others in the

no place to do your own laundry

shops and lovely outdoor circle bar within 2 minute

kids had to get out of the pool because of bad weather

the ac made a lot of noice and wasn't really in the best shape. also, the wifi wasn't good.

kids had to get out of the pool because of bad weather

no computer room, laundry room costs high

safe precautions. bagged breakfast was very good.

to be pet friendly but charge 50$ a night no limit enen though never came to clean

small kitchen for extended stays

was pet friendly

first room we had was on the 2nd floor and we were right beside the laundry facility

all great (room size, swimming pool with jacuzzi, location, service, breakfast, car park).

bar in lobby always

breakfast,, nice bathroom

the rate on cleanliness does not represent the whole facility nor the room or gym or bar, just that the towels

only thing i would suggest to management is a laundry room where we could wash our clothes

having two rooms was great since we were with kids

what once was a beautiful beach frong with ample parking & facilities, had been decimated by hurricane ian some

an small hotel but very clean, comfortable, super nice staff, christopher from the bar so nice and great costumer

rooms were excellent as was the room service

modern room with full kitchen.

the pool was nice if i could have used it!

it really needs a table you can eat at since there is a full kitchen

breakfast was exceptional, plenty of choices

clean, pet friendly and new. would stay here again.

i loved the little alcoves near the fountain outside, the gym on site, the three pools, the staff was exceptional

the wait staff at the pool bar could have had a better personality.

excellent covid protocol in restaurants, room service and public areas

all the amenities like shopping, shopping, coffee shop, etc. the pool was also nice.

be nice to see them expand on pet area options

could use a bit more parking.

room wasn't cleaned for the entirety of my stay, no room service and they charge upwards of $500 per night

my kids loved the pool and want to come back every weekend

i felt as if they thought my grand kids and i had some type of infectious disease

the pool is nice also

very big and modern room. nice gym.

breakfast can have a wider offer.

breakfast

convenient breakfast and onsite laundry

the laundry room is good and they provide quarters at reception for use in the machines

laundry facility was good when traveling

laundry where dirty inside from prev

2 coin laundry machines + 2 dryers, complimentary detergent at reception

loved the bar and restaurant views.

were great, great room pool and beach service

tikki bar very lovely place for an evening drink

the staff was amazing justine at the pool was so nice

that the gym was closed.

the location, the hotel, the staff, the luxury accommodations, the view, the beach and the pool

paid full retail for a suite and was never told that two restaurants and the spa would not re-open until september

was clean, staff was five star, breakfast bar was delicious

gym had a waiting list for the peloton bikes each time i went to workout

last but not least, handicapped bathroom at bottom of staircase on the way to pool had a soap dispenser that

laundry machines only accept cash

i haven't used the gym or swimming pool but looked nice

breakfast was okay. room very efficient

i haven't used the gym or swimming pool but looked nice

room was in excellent condition, very well equipped: large kitchen with big fridge, dishwasher and complete set

we were charged for laundry cleaning which we never used

free parking

parking is easy just outside the door and plenty of spaces

gym needs work

pool wasn't chilled & was quite small.

laundry machines were 2 dollars each, i was thinking it would just be 1

and if you need - laundry room in hotel

quiet location. comfortable beds. helpful staff. laundry machines available.

check in was great! it was clean and comfy, the laundry room was clean and nice.

fresh breakfast. clean swimming pool. all good here. no worries.

left our laundry bag

staff was amazing, from check in to needed help with the laundry and checking out

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

i would like to see more lighting in the parking lot for safety reasons.

the wifi because since it is unsecured, my phone would not connect to any apps.

bed was too firm and uncomfortable, even the kids said so

ridiculous bar was open though

had to do room service

i got bait and switched with golf package and manager was less than helpful

both rooms were impeccably clean, & the pool was gorgeous- just enough shade and sun

) and there is also a guest self laundry

breakfast was great

the breakfast was well done

service, clean rooms, plenty of breakfast options included which varied daily

big room, spacious bathroom, nice stuff, good breakfast

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

did not eat breakfast ud83dude15

possibly a small bar out by the pool one elevator was broken

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

large rooms, quick room service

no laundry facilities to do my own laundry

the hotel lobby bar makes awesome drinks and has great sushi

my small dog came with me there is a $37 room charge (not for pet) but i m assuming for the free bike rentals

great activities for kids by the pool

as informative for first time guests, some concerns on room service and cleaning of the kitchenette

the service both in the bar and restaurant was excellent

bar was well stocked

don shula's steakhouse breakfast.

early check in, helpful beach info and chairs and towels to take to beach were free

very nice pool and gym

and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm

clean room laundry breakfast staff was amazing

free laundry on site and all day coffee

also they have a complimentary laundry room with tv

rooms, renovated rooms, high ceilings, well-equipped area, delicious breakfast, free laundry room and modern

in house laundry facilities were great

of the dryers in the laundry room was broken and they didn't have any more quarters to sell me

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

there are swimming pool, small fitness room and complimentary breakfast

laundry location. ok

tenants that live there long term are always in your business & i used their laundry facilities to wash my

room - great. bar - great. breakfast. - bad.

they didn t have enough breakfast items

the hotel was very clean room service was very good tiki bar was very good i highly recommend it

laundry facilities for guests and large size bed 24 hr coffee facilities and free access to

were hanging their laundry on the balconty in the front of the hotel and really talking loudly with no regard

the elevator opened up towards the laundry room, i mentioned to the staff and within the hour, new towels

laundry and dryer for $1

very clean hotel. convenient laundry room.

dryer did not work properly in the laundry room

similar accommodation we have stayed there was no washing machine or dryer although there is a laundry room on

laundry room is very convenient also

good housekeeping pool hot breakfast room size kitchenette in room exercise room in-house laundry

one complaint i have was the wifi

had a guest laundry but was a bit expensive

the pool area is clean with good laundry facilities and breakfast

great room staff breakfast laundry pool location

lots of space to park and a laundry room for guests

the pool area was very nice and i liked the laundry facilities that were in the pool area

easy parking too

no wifi password in room

in close proximity to shopping and restaurants nice clean pool

was no parking on the premises for myself or my son and his family who were paying guests

good location, rooms are comfortable, plenty of parking.

breakfast time to end a little later

grills at pool area

with kitchen

amazing breakfast , clean , great staff, good location , amenities , really so much was so good

breakfast was good first day. but not as many options the other days(weekend)

information about the locations of laundry, fitness center, etc

9) the wifi was so terrible that you could not get images loaded, which rendered it useless

pool is nice for the kids. close to the beaches, hence requires a car to go.

nice pool and the little bistro was very handy

coffee in room good quality. hot tub and pool.

in the bathroom, loud noises outside our door; we finally figured out we were across from the laundry, and the

a hilton member one should have priority they put me on the first floor infront of the laundry room and that

don t allow you to use an hdmi cable ( never had this issue in other hotels) and there s no laundry room

he checked the laundry room and behind the front desk

parking verybeasy

the breakfast was minimal and not good

great location and the kitchen was so great to have!

very poor, the pool faces north, there won't be a moment of sunshine by the pool

gym has limited equipment regarding free weights but i belong too an la fitness which was only 2

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

i do wish there were some minimal kitchen supplies

you get a kitchen but it's completely bare

we had no parking problems

parking. couldn't get to back

the pool and kitchen

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful

and was able to do laundry

pool and spa area was just ok wish it was closer to beach

location to family in ft myers. pool

welcoming, central location parking was easy. food beverage in lobby was convenient

from front desk to chef, to bar staff, waitresses and housekeeping persons, everyone beyond pleasant and

tub was clogged, floor not vacuumed. needs more than one laundry facility

then there was a loud yelling fight coming from in the kitchen

the parking lot all the way to the bathroom in the room everything is impeccable

lobby bar did not have large selection

the bar and pool were top notch and the gym was one of the best i ve seen in the area regarding hotels

breakfast was pointless as a perk. laundry could be open later.

laundry facilities need upgraded.

breakfast has a nice selection

awesome pool and tiki bar onsite!!

lots of parking for guests

own laundry for

small bathroom, lift but no elevator, ice machine and laundry in different building than room

laundry room was too far and the machines were old and some not working, no space to set anything

apartment very comfortable and clean. good laundry.

liked having laundry facilities on sight

laundry on site which made it easy to bring home clean clothes

the laundry room needs a major upgrade

laundry facilities came in handy

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

beach was right out the door and very private, pool area was active and fun with food and drinks, laundry

had to go through the parking lot and the laundry room to get to my room, and i had to use my phone torch to

laundry facilities in basement with complimentary washing detergent

free guest laundry

we have an infant, so having the kitchenette was very helpful (as was the free laundry room)

also you have to book the spa in advance before arrival to guarantee your choice of treatment at your preferred

room service wasn't consistent in getting it cleaned

very big nice and modern, lockers for your stuff and a huge bar with bar seating

perfect location, very clean, exceptional amenities, delicious food options, and pet friendly!

beautiful resort, enjoyed the pool, beach, spa and sunsets

our room was very quiet even being near the elevator, laundry room and vending machines

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

parking lot was a little small but other than that everything was great.

breakfast and coffee were great.

close beach acces and nice pool

no room service no meals eaten corona 19 precautions

3 diff charges for room service

beach bar menu items were good - especially the grouper tacos

friendly staff; the location; the bar on the beach

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

great pools and pool bar

got a $15 voucher for drinks at the bar they never excepted

resort fee for parking, complementary breakfast and free wifi none of it is free if you must pay $95

laundry on site

i loved the free laundry facilities

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i

the free laundry is plus for me, also the pool was nice

laundry and gym free to be used

there was no laundry bag

opening the breakfast buffet a little earlier on the weekend as there were many families with the kids who came

very clean and good continental breakfast.

the shuttle was a huge plus and the bus stop right by was a bonus

) shuttle driver was ready for me early too

the laundry facilities are broken

could not do laundry

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

the laundry room definitely needs more machines

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way

details such as free use of bikes and supplies in apartment such as complimentary laundry

), laundry in the room was very convenient absolutely nothing negative

there was a full kitchen to prepare food and all the laundry equipment required in as a self contained flat

having a washing machine and dryer was great, giving us chance to do some laundry mid trip

easy parking

nice amenities, including rooftop restaurant, fitness center, pool and coffee shop

pool was nice could be bigger. more than twenty people fool.

pool are , gym and the brand new rooms very nice

new hotel. very clean. great roof top bar and pool. good location.

i absolutely loved the rooftop bar and fire pit

no room service

the gym was dirty. only one elevator worked. not very clear

on check out day we cleared most of out stuff from both rooms and took the kids downstairs for breakfast

kids couldn’t sleep

whether room service was available

olivia & peter are top shelf ! keep up the great work!!

the gym needs an update and needs to be regularly serviced.

wifi troubles

the gym is well equiped for every level of workout

the spa on the roof top needs a rail to assist guests getting in and out of the spa for safety

you have access to the private pool and hot tub 24/7 the staff is exceptionally nice and always ready to assist

plus, we had a view of the pool

eating the perfect breakfast in the sunshine next to the pool was our favorite!

he does maintenance, carys luggage, sets up chairs at the beach and the pool and makes recommendations on places

secure parking nearby and a delicious continental breakfast were included at no extra charge

was one guest laundry all the way to the other end of hotel

not enough elevators strategically placed. laundry room at far end of hall it is a trek!

i liked that there was a guest laundry room.

room size and room staff, pool area, gym & laundry

fantastic pool. good breakfast. easy walking distance from 5th avenue. friendly staff.

30 am by noise from the adjoining laundry room

and staff extremely helpful, offered free laundry service and gift of chocolates as we departed

also wish there was a guest laundry onsite

pool was small but well equipped

the wifi was horrible!

bathroom, laundry, nice kitchen, comfortable king bed

pool bar was excellent, the view on the balcony was excellent - the staff was friendly and the location

we were so grateful to have the two bedroom and a full kitchen

shuttle everywhere close convenient to downtown etc pet friendly. very nice staff

loved the location, the gym was awesome and the room was beautiful, comfy and clean

it has coin laundry available

laundry machine only takes quarters

clean rooms, breakfast available, laundry onsite

bag of laundry by stairs

plus a coin operated laundry

staff did not pick up dishes, trash and laundry left outside of rooms for two days.

free pool towels, coin op laundry, staff were very freindly

- guest laundry services were awful

laundry area, not used

didn t like loca tuition of room. next to laundry room and on balcony got exhaust from dryer.

laundry machines were dirty

will stay again for that ceiling fan and in house laundry!

the fact that the laundry room closed at 10pm

laundry was out of order

my kids were looking forward to the pool

gravel parking. need to pave hotel parking lot!

after pulling into the parking lot for q

weak wifi signal... no hot water in the morning

t access the wifi without moving close to the lobby

location good for us. parking good.

the room and not able to checking earlier also when i came back after 9pm not enough handicap parking spaces

swimming pool was not heated.

the pool was closed, but we were able to use the pool at the hotel across the street

room, very hard mattress, poor pillows, very low and uncomfortable toilet, very small pool for so many rooms

buffet with no control, bunch of kids without parents touching the buffett food with their hands and smelling

advertised a laundry room and jacuzzi, neither of which were available for use

another important thing missing is a laundry

the laundry services are advertised but when asked about them we were told they did not have any

was no guest laundry and i was really needing to wash my clothes

the laundry facilities were not complete