the laundry room needs a major upgrade

laundry facilities came in handy

laundry on site which made it easy to bring home clean clothes

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

bar drinks were great

allow pets

room service was ok but buns very soggy

we didn t hear a lot of repeats at the pool but we didn t hear any of jimmy s hits only b-sides

pool was excellent, staff very friendly and knowledgeable

our room was very quiet even being near the elevator, laundry room and vending machines

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

free parking/ wifi

breakfast each morning as great!!

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

only pool, family pool and lots to entertain you

almost no cooking or serving pieces even though it has a nice kitchen.

the drinks at the bar were not that great

the laundry facilities are broken

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were

laundry room was broken (staff was accommodating and tried to fix it)

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way

the laundry room needs work

guest laundry is free and a real plus because of my extended

laundry on site

loved the free laundry room and gym and amazing pool

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i

no laundry facilities.

the laundry services are advertised but when asked about them we were told they did not have any

the laundry facilities were not complete

on the third time i went myself to the staff laundry room and grabbed my own towels from staff

advertised a laundry room and jacuzzi, neither of which were available for use

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

laundry facilities were useful

breakfast, guest laundry, outlet mall and supermarket just across the street

very large room with couch and kitchen...this should be rated a 5 star hotel not 3 star!

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

we also liked that the hotel had a really good free laundry room available which was a great help to us

fun place for the family and kids

there were problems with room service, room was not overly clean and water from bathroom faucet was a drizzle

the bar was great with awesome friendly service

laundry location. ok

tenants that live there long term are always in your business & i used their laundry facilities to wash my

rooms were very clean, beds comfortable, staff very friendly, had a cool night vibe and bar area, the restaurant

construction going on. parking was tight

property was full of questionable, unruly guests, loud kids and a bar that attracted a motley crew of locals

had to beg for room service, call front desk a dozen times to only get someone show up at 7pm on day 4

that are available without a personal car; beach, pool resort, coconut plantation pool, golf and a large outdoor

activities for kids programmed every hour

many activities for the kids, everybody was very nice

room service was hard to get had to request every day

only improvement i can suggest or to make it a little easier to get quarters for the laundry room

no laundry machine in room

more washers and dryers in the laundry area.

hours of the spa and bike use. would have liked it to have more options for later on both.

wifi in the condo despite talking with office staff & maintenance

just to sleep and fire alarm went off at 3:30 in the morning, causing us to have to stand in the parking lot

breakfast was awesome

clark at the front desk was very friendly and professional and the next morning our breakfast was very good

the pool was clean

breakfast and free parking and no resort fees

and also please provide even a small packet of laundry soap and a toothpaste

the laundry room, i didnt have quarters so i ended up bringing eveything back

i didn't like the fact the bar was not open past midnight

we had to get all kids out of the pool to get drinks or food if my husband and i were both not at pool at same

spacious suite, great view, pool

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

laundry available

guest laundry

the laundry hours

allowed our pet, really nice breakfast

the pool closes at 10pm.

gym is only very basic - treadmills, bike and hand weights only

the pool is well sized, and the surrounding amenities more than suffisant

breakfast was very good

my kids loved the pool and want to come back every weekend

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

very clean, modern, great location, amazing staff and awesome sports bar attached.

pool was also

the bar was really fun and the food at the restaurant was tasty

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

the staff was amazing. parking very convenient

the pool area very small for a hotel, but everything was good

i went to the gym and 2 of the 3 days i went there were no more than maybe 4 towels

no guest laundry.

the hotel could not provide me with coin operated self-service laundry facilities.

no laundry on site

laundry room available

hotel uses misleading advertising, they say they are pet friendly but they don't say how much the pet fee is

laundry room needs remolding

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

needed more washers and dryers and the laundry room was tiny and hot.

$5.00 per laundry load seems excessive.

our room was right next to the laundry room and sonia was quite noisy.

wonderful hot/cold breakfast, could sit comfortably outside beside water, very calming

the breakfast could have been of better quality and more variety.

the breakfast was really good

clean, pet friendly and new. would stay here again.

breakfast area and the entry into the room past the kitchenette were both a little cramped

i do wish there were some minimal kitchen supplies

you get a kitchen but it's completely bare

gym has limited equipment regarding free weights but i belong too an la fitness which was only 2

very poor, the pool faces north, there won't be a moment of sunshine by the pool

didn't make breakfast.

breakfast had all the basics for an excellent meal

staff friendly good breakfast

was no parking on the premises for myself or my son and his family who were paying guests

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

no wifi password in room

good location, rooms are comfortable, plenty of parking.

parking was crowded.

the room was great, with the kitchen

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it not relaxing at all

close to the airport and there is a shuttle service

breakfast could have been better. coffee tastes terrible, creamer was out

i liked the kitchen in the room and the nice size fridge. the walk in shower was great to see.

tub was clogged, floor not vacuumed. needs more than one laundry facility

it was clean, very comfortable, and spacious. shuttle available for transport to airport.

i had to wait a long time for the shuttle from rsw to hotel and he made it right

the bar and pool were top notch and the gym was one of the best i ve seen in the area regarding hotels

location with massive car parking lots

) and there is also a guest self laundry

pool was nice and gerry the bartender was very helpful with ideas and places to go

somehow they put breakfast together

breakfast could have been a little better

missing paper good from room. the bar was closed on sundays.

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

pool setting beautiful and loved the whirlpool at night

room was perfect, some space to relax when the kids are sleeping

breakfast with strawberries , complimentary drinks at the bar very comfortable bed and pillows, spacious room,

drinks, we had to go to mr tequila for drinks and dinner after spending 20 minutes in line at the bar and the

was nothing that could have been better except maybe an additional dryer in the guest laundry area

laundry facilities avail and ice machines conveniently located

superb breakfast, has laundry, pool, comfy bed

guest laundry services were not in service. breakfast area is too crowded.

the laundry room wasn't working so i had to leave and find a washer

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

left our laundry bag

staff was amazing, from check in to needed help with the laundry and checking out

strong and steady wifi. comfortable bed. a very good accommodation over all.

staff, clean room, pool, breakfast and coffee

almost forgot, they served a great breakfast too

$** and were shocked when we entered the room and found extra-high ceilings, a fully equipped kitchen with a

had a great breakfast and nice kitchen in the room

location, value, large room with kitchen

we ate breakfast in our room. the in room kitchen allows us that option, which we like.

and was able to do laundry

there were no big towels near pool so that i didn't have to go all the way back to the room.

transaction to my credit card that did not relate to my actual charges the amount far exceeded my room service

the shuttle service was very good as well

the pool was colder than expected, but did not detract from its enjoyability.

no computer room, laundry room costs high

not really pet friendly as what they advertise.

loved the mini kitchen, full refrigerator it had!

the kitchen area was very small but had what we needed

friendly clean breakfast and happy hour kitchen in room very quiet

no place to do your own laundry

kids had to get out of the pool because of bad weather

guest above my room have 3 kids running all over the place and making noise until midnight and then again at

jucuzzi and geated swimming pool given the weather was cold were really nice

the lakeside bar grill is pricey for drinks even with happy hour.

the laundry room was nice the main maintenance guy was nice

i liked the perfect temperature of the pool and the laundry was convenient

there was a guest laundry near our room and lots of noise outside our door late into the night

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

there was no laundry bag

very tiny swimming pool.

the shuttle driver to the the hotel was very grumpy and not kind.

pool was very small but wasn t an issue for us

) shuttle driver was ready for me early too

room cleaning, found golf tees laying around in room from previous occupant.

i also note that there is no pool, and at night, the small parking lot is not too well lit

location good for us. parking good.

that it is pet friendly.

parking not real clear.

room 134 next to laundry

everything except laundry staff noise!

i could not get the wifi to work tho my friend did

breakfast was outstanding as was the shuttle service.

breakfast was for ne

also the laundry service was superb and cheap

breakfast bag, but these are the times of covid

the heated pool and hot tub were great!!

the breakfast was great!! we love the pool being open 24hours!

airport shuttle was so convenient & location

the fact that the laundry room closed at 10pm

laundry was out of order

laundry machines were dirty

will stay again for that ceiling fan and in house laundry!

room was in a very quiet location. free shuttle service for early morning flights.

friendly and helpful staff, great breakfast and overall very peaceful and relaxing atmosphere

breakfast was great food was good, the person attending the food court was very polite, kept

location was good and free parking

wifi didn't work in my room for the three days i was there

room smelled musty and bleachy like pool water because it was carpet through out, which i'll never understand

liked that its equipped with a kitchen , it has a gym and pool

the spacious room with the full kitchen and the cleanness.

a good home feel and very quiet.. excellent staff and good parking.

quite user friendly with small kitchen, sitting area and very comfortable bed

clean, quiet and comfortable. loved the queen suite with kitchen amenities.

room smelled musty, and dirty- like a bag of stale laundry

the room was great. not enough laundry facilities for that size of property in florida.

pool area too crowded... for me... but business must be good!

it was easy to find. free parking.

room service lady came at 9am and asked strange things like when we are going to check out

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

second floor, exercise room, and laundry.

laundry bags that were given by the front desk kept ripping

free parking on the site

was supposed to be a laundry room and there were no machines

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

laundry room, ice machine on third floor, lights on third floor) but largely there

building older- laundry room out of order (and there was only 1 washer/dryer) and some ice machine/snack machines

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

first room we had was on the 2nd floor and we were right beside the laundry facility

new and clean rooms, good breakfast

breakfast,, nice bathroom

location, friendly staff, cleanliness, gym facility, hot tub

all great (room size, swimming pool with jacuzzi, location, service, breakfast, car park).