i loved the hot sauna and the laundry room super accessible!

the laundry service took almost three days and staff couldn't give me an update

no laundry room

friendly staff! use of pool and full breakfast. very clean rooms

kids loved the indoor pool and great breakfast

less then 5 usd was a bargain for laundry

size bedroom (self laundry facilities - pool although we didn t use it as it was a bit crowded for our weekend

rooms, enough parking spaces, large lobby, reliable daily cleaning services, guest laundry services, good speed

breakfast is a gourmet treat

pet friendly

outside trash cans overflowing, lady was putting wet laundry on bushes to dry

and spa just needed to be cleaned sad that the laundry facility was closed main website states they have microwave

price, staff not enough towels and dirty pool. laundry was out of order as was hot tub

staff was not helpful, barely anything worked, bed sheets were stained, laundry machines did not work, and one

they would not give me my money back or even a discount,we had to go to a laundry mat and wash all it cloths

breakfast was great. very nice stay.

lots of parking not crowded and close to shopping centers, close to restaurants, coffee shops

like the late check out, will keep in mind for future stays

the gym was not available nor the pool

gym is really small and breakfast is same everyday

laundry wasnt 24 hr im an on call plumber and im having to get up all night and sleep most of the

rooms were clean and modern, the bed and pillows were comfy and it was nice that breakfast went until 10 instead

everything. great pool for kids and hot tub too. spotlessly clean. lovely staff.

pool was under construction was looking forward to relaxing by the pool

they don t charge extra for kids who swim in the pool with the added expense of cleaning

they also served complimentary breakfast

the rooms were large, and the kitchen with all the pottery and utensils allowed cooking away from home a

didn t get the grab and go breakfast, but it was nice to have available.

pet fee is outrageous compared to similar properties

hope the pool is ready

the pool was great for the kids after a long day of soccer games!

the pool was great for the kids after a long day of soccer games!

the gym is adequate and the rooms are generally clean

no breakfast

location is great and close to restaurants and stores manager was great and allowed us an early check

would absolutely recommend, even if you are not planning to golf or use the spa

closing too early while pet friendly, not allowed to take your pet on the main hike

said that, i confirm everyone was exceptional) and it makes a difference very nice views, pool, good

gym closing too early while pet friendly, not allowed to take your pet on the main hike

great location, spacious modern room, great pool

the guest laundry didn t work

a coin laundry would be nice

unless she did laundry as well as she interacts with customers

also, no cream for coffee, only coffee mate ud83dude0f tried to do a laundry , but the only drier was out of

if your laundry staff can t get that out, i m afraid to think of one of the bodily fluids left on your

if you stay longer they have laundry room to wash your clothes, they'll even do grocery shopping for you for

they have laundry room, so helpful and beds were very comfortable!!

across from grocery and restaurants and gas; quiet w some street noise; kitchen and large

full breakfast. location. clean rooms.

the mini kitchen

no laundry bags

there is no laundry room . no map for pool ice machines etc

the pool and spa were extremely dirty, the whole place was muggy and smelled like old laundry

do have a laundry room or pool on site

stay had to be extended last minute, it would have been nice to have a laundry area to use

the self laundry room only had a washer and dryer each, which is not too sufficient

guest laundry had issues: too few machines, one of which wasn t working properly

they sell supplies for laundry at their store by registration desk

beds, jacuzzi, pool, staff, food

the gym was good

laundry room out of order

all facilities were closed. laundry room,breakfast. they should update their ad.

with many such place they offer guest diy laundry services

people using the laundry facilities

there's no laundry room

pool, laundry and gym was closed.

parking and no change machine for laundry

the dryer in the laundry room was not working.

no laundry due to covid

laundry facilities. but understandable due to covid-19.

please check towels every after laundry while folding

put me next to laundry maid's closet

a lot of gym equipment and not as many healthy breakfast options

full breakfast was a nice bonus and very good, lots of choices

i guess most of the hotel was a baseball team of young kids, and they were all over the place (running and up

the provided self laundry facilities were high capacity and fast (washed and dried a small suitcase of clothes

the gentlemen, an evening associate, provided me change for the laundry room and manned

friendly staff, wonderful hot buffet breakfast with many options

indoor pool was great, as well as the breakfast was delicious

easy to get to and nice. kids loved the pool.

no laundry in the hotel, and also under the airplane route of sjc, for me a little noise

the internet connection was also really bad (the wifi had good coverage but the internet was slow and had a

the parking was very limeted.

the continetal breakfast was poor quality items

parking felt a little cramped towards the front but they did have additional parking on the back

the restaurant. understaffed, room service room 2 hours, they need a new menu

the gas fireplace was cozy and the bed was very comfortable

the room is 4 star and has a kitchen

the golf cart service was a great convenience, especially for getting back to the hotel from the beach

great place for families & kids. we all enjoyed it, and will definitely be returning!

laundry and trash in hallway outside our door that wasn t ours was never cleaned for our whole

no pool towels, no water in the gym. bar area understaffed at a busy time.

didn't anticipate the $100 pet fee for 1-5 nights

the bar has live music and delicious food

they seldom restocked the pool towels.

4) the gym was good, but could be improved

they do have a great gym and wonderful out pool and spa area

beautiful clean and comfy hotel, great pool! friendly staff.

i was extremely disappointed to find out the gym was closed and so was the hot tub

95); tv was broken; no breakfast room service; extremely limited

they need a bar to have a few late night drinks

pet friendly my hahaha nothing there was accommodating for a pet

told the property is pet friendly then arriving to hear we only allow pets 40 lbs and under

was dated, gym had limited equipment, room was small, had to ask each day for towels

there also wasn t a pet fee which was nice

nice stay. good gym

dog barking in room next door

no room service

it would be an idea to have your coffee bar open in the morning.

wifi wasn't free to my knowledge.

over charged me and said it was for laundry and a broken coffee machine and i didn't do any laundry there nor

tv was on the side wall and not in front of the bed, wifi was horrible, tv kept losing connection and i had to

if you had room service it was unknown to me and maybe the staff should let the guests know that when you

precisely in the middle of downtown with nice bar and restaurant

gym very small

at each other, and using their tub (until at least 1:30am) was possibly the housekeeping doing laundry

we own dogs and had stayed on pet friendly hotels but never experience this

wifi in rooms had plenty of bandwidth

arrival woman at front desk was not helpful or nice when accommodating my pet or parking

wifi could be a lot better.

i told reception whi were going ro contact laundry and get back to me

we would have ordered room service, but because it was so difficult, we opted to have one family member go out

gym, pool, and the free nespresso in the room!

hotel is very lovely, the bar and restaurants are all nice, too

room service was the worst food i ve ever experienced and cost over $100 and was inedible

the rooms were qutie new and had a spacious kitchen

there is a small light in the kitchen above the stove that can t be turned off

i did not use the breakfast service but the coffee was perfect

gym and breakfast although ran out of some products

the studio suite with a king bed and mini kitchen had everything i needed for my stay

the room service cleanup was great -they we right on top of it which we appreciated

also, the gym was very small

no food on site and limited drinks plus room service just walked in

wish their was room service

staff failed to mention contactless room service, security deposit, breakfast, parking

also nice laundry service, decent gym and a good breakfast that was reasonably priced

there was laundry facilities on the floor along with filtered water available - nice touch

would like wifi to be free

breakfast options weren’t good both the buffet and the cook to order food options were not good

breakfast not delivered to the room, not pet friendly.

24-hour laundry location of elevator comfortable beds and pillows

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

steep no phone in the room no staff more than half the time i was here except for cleaning and laundry

i like the size of the room and the fact that there's laundry on site and fitness

missed picking up my laundry / cleaning my room on one day (and there was no dnd

they lost the my laundry for three days and i was still charged for it when they did find

the v bar one of the manager was a little rude

the spa was amazing

great experiences minus the late night room service taking over an hour which we cancelled and weren t charged

no laundry facility

guest laundry is very second hand

we had the room right above the laundry room

passage by the laundry room was ugly.

no laundry room though 10minute walk to nearest

i didn t use them, but the fitness room and laundry facilities looked very nice

and the laundry room was large and very clean

the guest laundry could have been cleaner and should have working dryers

we asked for 2 laundry bags & she said no, but we always get them

the on-site laundry was convenient after several days of travel

no guest laundry

some rooms had a laundry line for hanging up wet clothes

no laundry room

the parking was great & right next to front door

parking is free a plus

our room was across from hotel laundry room. a lot of noise pre 4 am

gym was so small room was so old this hotel should be three star hotel not four start

some of the staff could be more friendly. no early check in without a fee.

great amenities , complimentary breakfast a plus

pool outdoors would have been great- but not quibbling as did not have much time to enjoy the

bed and the bathroom the bar and the staff at checkin.

shuttle to the airport which is 5 minutes away

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out

has this hotel listed with free shuttle to the airport

great location. shuttle staff prompt and professional. room immaculate and spacious.

we check in late and i asked about laundry facilities

especially staff who picked me up to laundry facility are really helpful for us

staff at check-in, quiet room, and shuttle driver to airport.

fact you have shuttle is great

a bit too much noise in room from neighbors. slowish wifi.

this is a nice hotel with a pleasant pool and a good shower and bedroom. i d recommend it!

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy

it was the best breakfast bar (included) ever!

great breakfast

suites due to the pandemic we had to walk all the way out and around through the residences laundry and there

coin laundry machines; pool and gym. the breakfast was good. good internet.

had some trouble with the free wifi but it may have been due to an interaction with my work laptop vpn so i used

coin laundry machines; pool and gym. the breakfast was good. good internet.

the front desk agent helped us schedule a shuttle to the airport

breakfast was great! laundry room for guests was a great plus! the room was spacious and cozy!!

the laundry rooms only cost me 2$ a load, that was to wash &

i didnt know i can bring a pet, next time ill probably bring my cat

the breakfast buffet gets an average score for lack of originality.

so clean, well maintained n great breakfast

no online payment laundry machine.

cleaned room, nice with the laundry room

i could not find laundry room

close to the airport. 24hr reception. friendly staff. laundry service.

there was an option to do laundry which ia great

particularly liked the laundry facility!

i loved the free laundry facilities

laundry, office and kitchen

and i love the free laundry and everything is ready

i liked how we could do our own laundry

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

add vegetables to the excellent breakfast

com or the motel staff at check-in that there is a $150 plus pet deposit

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies,

- in small plaza with starbucks, gas station and 3-4 small restaurants - small but functioning laundry facility

they had a more environmentally responsible cleaning/laundry policy

i had to go get a costco membership and buy blankets & sheets and pillows for my kids

although there is not a restaurant on site, it was great to walk across the parking lot and find several stores

location, shuttle to airport, set up, restaurants nearby

and i think my second-floor room may have been near the laundry facilities because at one

it was the laundry room right below me

not enough handicap parking cold floor husband back went out and had to sleep on the floor

parking lots need some work the blacktop is uneven.

lots of parking

more like a hostel than a hotel- people bringing garbage bags of laundry, very foul smell on floor of room,

the washing machines to do laundry doesn't work

room number#210 too much noise by laundry machines call front desk but the phone front desk all night no answer

it was security guard that told me that laundry was being done

pool gym laundry kitchen in the room !! feels like home

dirty laundry on that sat on the floor of the hallway, and having to take a cold shower because the

was clean and the facility had laundry

what i didnt like was the laundry was very dirty, the ice, also the stares in the back.

breakfast was great, bed was very comfy, my kids love the pool it's great.

clean room, spacious and well equipped kitchen

no place to do laundry

the pool area was fantastic. lobby beautiful, staff friendly and helpful.

room service came super quickly after we ordered, and there's also a

staff, room service, consistency of the doubletree, shuttle service

the pool was warm and open late and so was the gym

pool and laundry and breakfast

amenities were available like pool exercise room laundry room and breakfast

laundry room machines inoperative, we needed to use the laundry room at the hampton inn & suites

laundry room was not operative, we needed to use the hotel laundry service on the opposite side of

on site laundry machine

there is a guest laundry room, which is a big plus for someone who travel many days

had to stay an additional night and needed laundry,

the rooms are comfortable and there is a laundry room on the 7th floor

the laundry room only contained 1 washer and dryer.

room is big, location is good, breakfast is awesome, laundry is cheap.

laundry machines not working front could not fix it

the pool was closed, the laundry was closed.

laundry, pool and gym

the breakfast looked fabulous (my so ate breakfast and said it was fabulous), we even used the laundry service

nothing really - wasn t a big fan of the cost for laundry but we understand this.