rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

the room was air-conditioned and clean and the breakfast was lovely with a good variety of choice

nice bar with outside seating

they seem to have put the prices up somewhat (basement bar excepted).

choices poor, staff at the restaurant bar not smiling, not nice and doesn't make the effort to speak another

outdoor grassed terrace for breakfast with lovely views

beautiful setting, excellent dining facility and food, wonderful breakfast, towels and linens are luxurious,

breakfast had only cold cuts for 15 eur p/p - for that price in spain everywere you can get fried

nice view and staff are kind and friendly.the breakfast is good!

free coffee downstairs all day, free parking, security not an issue

free parking right outside and a feeling of 1920's luxury everywhere

the hotel had plenty of parking and lovely gardens

were or have leaked, so although not effecting our stay it did look a little tired where carpets and walls were

parking on site was plentiful

free parking

good wifi included

they reopened the bar late at night so we could get a welcome nightcap on our return

also, the place runs amok with kids, screaming, yelling, running, inside and out

also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)

minimum is 18y no laundry service in august

open in peak heat our with only 2 shading umbrellas no flexibility at all and if you want to do laundry you can

the gym (although it was a bit smelly) so close to town, easy to explore from the hotel

location and room. pool great and bar good

swimming poole lacked sun beds. had to pay extra for spa facilities

nice bar in the building and great restaurant around the corner

difficult to find car park on arrival. wifi was rather unreliable

wifi is very poor

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

would suggest a few more sugarless breakfast choices such as yogurt, for people who don't eat cakes

breakfast

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

the breakfast was amazing and the staff was exceptional! would definitely stay again.

bar staff were kind even when we wanted a drink late into the

free parking

an extraordinary 16th century palacio or manor house with free private parking.

it was perfect for a one night stay, and the secure car park was real peace of mind as we had our camper van

the wifi was strong, which was all i really needed

the staff are friendly and helpful and the bar and kitchen were pretty ok too

reason i chose it but they wanted 27 per person for a timed access to it as it was a separate spa and gym

details showed a swimming pool which was the main reason i chose it but they wanted 27 per person for a timed

there is no pool that you can access, you have to pay separately, even if you booked the most expensive room

hotel, welcoming staff, large comfortable rooms and large ensuite, bar and restaurant on

spa was not included when in most hotels it is

the wifi speed was 85mbit/s

hotel is pet friendly and no extra charges are applied which is something very rare in spain and just for

no wifi in the rooms :/

value for money, pet friendly, conveniently situated, comfy bed and pillow, underground parking

the wifi password was not on display in the room, so i had to go back to the reception to get it

we had problems with the wifi.

the speed of the wifi could be improved.

the bar was great as could eat there as well

dogs allowed in the bar too

room service menu was very limited

on weekends and there s no nearby place to have a quick dinner, which makes you need to use the room service

no room service.

to join us for breakfast and were told no breakfast for hotel guests only also tea / coffee room service - not

allowed us early check in.

i missed a pool.

cheery welcome in the bar, bar food was tasty and good size

there was a basic but adequate cafeteria bar so, i was able to have dinner

breakfast average.

pet friendly air conditioning

the staff were excellent, especially the bar man who was extremely helpful and really friendly.

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place

v welcoming short walk to centre and easy parking

we were able to find parking onsite in front of the hotel

there was a lovely bar lounging area but the bar did not seem to be open

the food was delicious, our rooms were immaculate, the terrace off our room was so great, the parking was

ample car parking

the room was immediately above the bar and therefore very noisy

great parking space availability

attractive and stylish rooms and a friendly welcome from the host and bar staff

more information to be given to visiting clients on how to use and enjoy the facilities, use of bar and restaurant

also very flexible: if you do not need havy breakfest, you could take a very good coffee from the bar and some

garage parking was a nice freebie, but the best is the spa and water therapy

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

i would also recommend to buy drinking water

guests can use the amazing salt water thalassotherapy spa pool without charge

there is also a wonderful swimming pool

breakfast is excellent

delightful pool and gardens

fantastic location, wonderful pool

there is also no minibar in the rooms and with no shops near by this was a bit of a pain, especially on a sunday