the pool was closed, and it was almost 90 degrees.

breakfast was good and the location was excellent

breakfast staff was wonderful - friendly greetings

breakfast was vey excellent

clean, relaxing atmosphere. breakfast was fresh and well supplied.

that you could do laundry and relax and swimming pool play games

the laundry facilities were free and in good working condition

i lived my room, and the free laundry facilities

i liked the full kitchen and bath tub. room was big and had lots of space.

inquired about a pet fee

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

breakfast a was very good variety & better quality than most

the hotel is located near all we had to do and the pool was a plus

very clean, good breakfast

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

the pool area was smaller than expected, didn't allow much activity to take place in it

with 2 small kids (4 & 6) it was a bit tricky, but we managed

parking lot and sidewalks were covered in ice

only stayed one night, and didn't use pool or fitness area

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

the breakfast was simply awful

breakfast was disappointing for a comfort suites

they dont have breakfast

was in our price range, but you get what you pay for. breakfast was offered.

amazing pool, free laundry!

no vending machines or laundry.

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

it was clean. free laundry was nice.

t do more laundry

easy and free parking

pool and hot tub, big spacious shower, big spacious room with kitchen

pool was open

the pool area was well kept as well

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

coffee pool and hot tub open entertainment breakfast

i also would like to suggest limiting pet owners to a particular floor so that non pet owners will not have to

overall a nice hotel. pet friendly with no additional charges is a bonus.

personally i was very excited about having the hot tub and pool area all to ourselves

could use a grab bar in the shower

also - the pet fee is $150

the bar was well stocked and the staff were friendly and

partner could not access the wifi on her phone

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as

breakfast was not included in the rate but it was very good and reasonably priced

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

the room was fabulous, but the breakfast

great staff! fabulous rooms, breakfast, artwork. so much fun!!!

where to wash your laundry

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

thing i would recommend is microwaves in the rooms and laundry on-site

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

guest laundry and gym

staff, laundry not available because of broken machines

the lady who checked us in was so sweet and directing me where to go with kids.

laundry amenities and kitchenette

pool area echos like crazy, but it s an indoor pool

they had 5-6 kids ranging from 1 year old

kids enjoyed the pull out bed

kids ran up the hall a few times at about 2am but stopped when parents came out

room was fresh and new loved the full sized fridge and kitchenette with modern touches all around

there is a full bar available from 5pm-10pm for hotel guests

fantastic bar area with super friendly bartender

clean hotel with really nicely designed rooms, good variety of breakfast choices, really friendly staff and a

work out area, bar nice scenery

gym was great, as well

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant

we loved the decor, the bar area and drinks, and the beautiful quiet room!

the bar area and the rooms

room service was a little slow i called and order extra towels it took over an hour and a half to

breakfast made to order clean pool the kids enjoyed

breakfast made to order clean pool the kids enjoyed

over all the price was good but not a place ill return with my kids maybe alone

were very disappointed that the pool was not heated

did not eat breakfast.

laundry facilities are downstairs with a great-looking fitness area

spotless truly pet friendly

however, hotel s bar was the part of the stay

this is the first hotel we have stayed at that had games in the lobby for the kids

fitness facility, water cooler didn't work very well (water started to flow then came out as a

i would have liked for them to have a guest laundry room

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

wish the pool area had a hot tub but other than that, there is nothing about this hotel i would change

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

there is a bar and a starbucks inside the hotel which was nice

kids cancer alliance gala

the staff was quick to respond, but the kitchen was very slow

didn t like that the pool was closed and we had to pay the same amount

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

pool is cold

the friendly staff; cleanness of the room; absolutely, the great breakfast; location is great.

the receptionist was very nice and the kids loved the pool/hot tub and weight room

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

the staff was very friendly especially the guy during breakfast.

also they closed the bar down early on a friday night, which seeing as how cold

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

clean, extremely friendly and great breakfast.

only thing is i thought the pool was heated, but it isn't

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

i live here and stayed the night as a night to get away from the kids

as muchnas i paid i would think room service would run 24/7 but it stops at 2am

spa prices higher than quoted online

gym is almost out of equipment, some weights are missing one from a pair and 12year olds keep

there wasn't a lot to choose from at breakfast.

had no issues or concerns the entire time i was there with my wife and 3 kids

we had to walk from the top to bottom with 4 kids & all of our stuff

the gym equipment was decent and everybody in my party enjoyed their stay

wish that room service had been available

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and

pet friendly

we had ere also very pleased with you being pet friendly and treating our dogs so well

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

the kitchen staff was very kind and personable.

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.

breakfast was wonderful, everything was delicious.

gym facilities well equipped and well maintained

pet friendly

didn t know that we overlooked a bar that played loud music until 1:00 am

breakfast, bar and workout facility was very good.

staff and location were great. please drink with the bar tender.

guest laundry also a bonus

great location. easy walking to downtown, free ev charging.

peloton bike was broken in gym, wish they had more exercise bikes

hard bed, very loud a/c, if you are on the 3rd floor it's the same as the gym- extremely loud

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

maybe thats not a thing these days to get room service

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in

the fresh towels and daily room service are a nice touch

room service was prompt and friendly

hotel exceeded our expectations. breakfast is one of the best breakfast at any hotel

an extra $300 to our total bill on check-in to be refunded if you didn't run a tab at the bar or restaurant

handicapped parking

the breakfast was excellent and fresh.

breakfast was excellent:tasty coffee; eggs & omelet excellent; service excellent.

the laundry area was ok

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

the pool felt nice and breakfast was delicious

just as soon as a tray came out of kitchen it was gone before the line

modern facility with pool and laundry

you also can use the laundry room or buy some snacks and drinks from a little market

easy way to find quarters for laundry room.

convenient laundry room

were a ton of kids there and they were hanging out in the lobby being very loud

$75 pet fee seemed excessive. 4-5 times more than any other hotel we've used. also no tub

but the kids loved it

charged us $70 for brining our dog to a pet friendly hotel

the pool water was cold as well, could have been warmer, other than that we had a great stay

but the kids loved it

only stairs available to use during this time were through hotel laundry quarters

clean and laundry facilities

the facilities such as laundry, gym and pool were also a bonus

, breakfast, safety

the kids were fine with breakfast, but my husband and i went elsewhere for coffee and food

to everything you really need, facilities were clean, laundry room available & front desk was helpful

the wifi was strong

the weird round-about in the parking lot.

the staff was understanding and helpful wish they had room service.

quiet location with free parking

breakfast selection was great

and it had a good breakfast

the kids loved the pool and basketball court

had a suite and a studio as we had 4 adults and 3 kids

kids really enjoyed the indoor pool. we all enjoyed the breakfast.

wifi was down due to christmas day bombing

very, very difficult to use the free wifi!!!!!!!

that the hotel would be under construction when we booked -- pool seemed to be off limits and parking was limited

to be honest, it was the most disappointing breakfast we've ever experienced at a hampton inn

staff and cleanliness was perfection! pool was so nice!

we did not use the pool or anything like room service or laundry

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

hotel shuttle took us to the stadium, then a short walk back to hotel

good outdoor space and if needed, bar and restaurant

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

the shuttle driver went out of his way to help me with dinner reservations in local

pool was clean and great for kids with nice outdoor furniture for adults

nice modern lobby and bar area

host kept the pool open after hours so kids could swim

pool was not very nice could have been better if it was ready for us before we got in the chemicals

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

breakfast was very good

i did not attend breakfast because i slept in. the location of the hotel was great.

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

the people and the breakfast were highlights. didnt use but appreciated the laundry machines!

floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry

room was very close to the pool and it was notably more humid than my friends' rooms

the fitness room was under construction and had a bad smell, hence the dehumidifier in the room, yet it

they let us have an early check in which was even better since we had an early evening wedding to attend

parking was easy and plentiful

no wifi. no free breakfast.

pool, bar, breakfast bar, beautiful outdoor space for my dog

nothing. we didn't use anything beside the bedroom. the pool from our view looked wonderful.

very nice and clean. pet friendly. good location for what we wanted to do.

this is the weekend fir big basketball tournament and not having the laundry option was

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super

2 nights with 3 kids to visit kentucky kingdom

i had to pay extra and swim sumwere eyes because my kids wanted to swim while we were

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

should have been a little less expensive since no extra's ,breakfast bar and gym not available due no cronos

i enjoyed the location and breakfast

towels were plentiful and room service came daily

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies

rooms were great! lots of space and liked the kitchenette.

shuttle service was very nice benefit to use for the expo center activities

the hotel rooms added kitchenette is a big plus as well as the laundry room.

laundry in sight

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

excellent breakfast

garbage can could be larger in the kitchen area.

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

pool was nice

mainly muttered, name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

the breakfast was cold, would be great if warm/hot.

group of kids playing and loud at midnight.

convenient location, good breakfast selections, very clean and quiet.

the pool was too cold. really needs to be heated to enjoy. my only complaint.

shuttle to the expo was awesome

parking lot was dangerous.

the lobby was incredible as well as the bar which the bartender was super nice

they have a managers reception every evening where you get free drinks from the bar as long as you show your

they were doing so everything was a long wait check in ,check out happy hour,breakfast and pool

the free drinks, breakfast, and wifi. also the staff

we were going to be a late arrival 21:30 ish, i specifically requested hotels with room service and restaurants

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

was ok, but $30 was a lot of money for our pet to stay

pet-friendly and hot breakfast offered.

breakfast! the hotel rooms are all vastly different.

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

parking lot well lit

great place, very quiet, nice, very nice swimming pool over all great stay

also, looks like it's pet friendly, my room smelled a to cat urine

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

as well as the pool and gym

the pool was great, really big and roomy the kids loved it

i love that they have an airport shuttle also

my room, the pool, and laundry room was clean

it was had to find the correct parking lot for the hotel.

easy access to airport plus airport shuttle. nice and welcoming staff.

kitchen staff, not so much

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us