there was a laundry room or storage room nearby

to find the water fountain needs to keep clean the guest laundry room and washer door was

was no clean towels available there was only one person doing laundry for the entire hotel

supposed to have a laundry center but it was non-existent yet it was in the room info

needed to do laundry and it was no charge, wow, this was very good, never ran across this

bar was incredible

great bar and the room was comfortable and clean.

very nice location clean and comfy rooms big gym

breakfast, bar and workout facility was very good.

check in as well as late check out

i liked that it was 15 minutes from everything and they had free laundry facilities.

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i also like the laundry room

laundry and gym has a faulty card reader

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the

all the amenities, and the fact that it had a whole kitchen

there wasn't a lot to choose from at breakfast.

the mimosas and breakfast were great, and the room service was good.

the gym equipment was decent and everybody in my party enjoyed their stay

also the free and full breakfast was great and all my kids loved it

wasn’t able to swim d/t kids throwing football around

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

great breakfast

there are alot of homeless people around there nd beg for money. i have kids.

we will definitely come back and stay longer so we will have time to enjoy the pool

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

location and the breakfast

pool water was dirty

indoor pool (which we didn t get to try)

laundry room, exercise room and pool were all closed

the laundry area was ok

there is a gym and laundry facilities

loved the indoor pool, the breakfast, in-room kitchen.

the spa tub can be cleaned a little better, check out at 11am instead of 12

laundry facilities are downstairs with a great-looking fitness area

has a nice lobby area to hangout in with bar and snack area

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

the location to downtown was great walking to bar ect...

there was no pool or anything for kids

gym was great, as well

the bar area and the rooms

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant

room service was a little slow i called and order extra towels it took over an hour and a half to

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

every single plane above hotel (few feet away) is really hear loudly, so as any car movements on parking lot

that the pool was open yet other than that everything was excellent

wifi and very small bathroom and shower

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

there were also no laundry facilities

the gym was also well appointed

wish room service would start at 5:30 am for race day instead of 6

room service when used did a great job

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

indoor pool only

over all the price was good but not a place ill return with my kids maybe alone

no breakfast, no starbucks coffee, and the coke machine on the 6th floor doesn t work.

breakfast made to order clean pool the kids enjoyed

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

the staff was quick to respond, but the kitchen was very slow

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from

kids cancer alliance gala

didn t like that the pool was closed and we had to pay the same amount

t do more laundry

parking is limited in front, it would be nice to have a better rear entrance and additional

location and full kitchen

breakfast was very good with waffles, eggs, bacon, sausage, fresh fruit, juice and coffee

i love the full kitchen equipped with everything needed to prepare and serve meals

it s was modern, clean, plenty to do with pool hours open late

pool was not very nice could have been better if it was ready for us before we got in the chemicals

breakfast was great , the little lady that prepared did an excellent job

nice full kitchen

property is new & our room had everything we wanted including a full kitchen

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

no hot tub or laundry area for guests. not really really a relaxing place.

the pool was disappointing, no laundry, no room service.

i would have liked for them to have a guest laundry room

no late night room service

pool area was clean and nice

overall a nice hotel. pet friendly with no additional charges is a bonus.

loud, wet children running by the elevator, which is too near the hotel pool area as it is

no room service no housekeeping

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

room service breakfast (eggs, potatoes, bacon) could have been better.

es the shuttle service is amazing)

free shuttle to & from the airport was a plus

after all fees and $18 room service $24 per night parking

guest laundry also a bonus

i used the gym in the morning, which was clean, easy to access and available 24/7

this hotel, restaurant and bar certainly delivered

close to riverfront, 4th street live was two blocks, the restaurant and bar

the rooftop bar was great, and the food up there was way beyond what we expected

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

a premium room also guaranteed premium wifi - we had no wifi at all

240$ a night is a little steep. used bar of soap was in shower.

spacious bathroom and separate kitchen area made it feel more like a new york city apartment than a hotel room

we tried to order room service for breakfast and they lost our order then we had to wait almost 45 minutes for

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

pet friendly

i like the bar in the hotel

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

parking expensive, road noise from interstate, food and bar expensive, no laundry

thing i would recommend is microwaves in the rooms and laundry on-site

where to wash your laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

as if it was flooded before and now it smells like wet old laundry

laundry rooms

there was no shampoo or laundry bag in room

check in left me with one of the rooms next to the laundry room

nope. besides pools being closed

pet fee was $150 for a 1 night stay. definitely not

no pool no hot tub pet prices too high for sharing our room with small pet not wirth the monet

free wifi and breakfast

also - the pet fee is $150

uncomfortable and not pet friendly, although they accept pets

laundry amenities and kitchenette

loved the kitchen area, i have food allergies and i was able to cook my meals in my room

there wasn't much we didn't like, we only wished the pool was bigger.

did not have access to free wifi, because i had booked through booking

staff was professional and helpful. breakfast was amazing!

the staff was excellent, from the front desk to the bar and the restaurant

the facilities were not great, the gym was so extremely dirty

we ended up wondering around the hotel trying to find the gym and spa area because we weren't told where it

hotel breakfast was a great experience, staff were excellent and friendly

be careful with young kids as some of the art is provocative.

the breakfast sandwiches

there also wasn t pool towels in the pool area on two separate occasions

the area is a little sketchy. we walked to main st from the hotel with our kids.

pool is huge and nice

parking and kids running in the halls late into the early morning

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

staff, laundry not available because of broken machines

guest laundry and gym

the lady who checked us in was so sweet and directing me where to go with kids.

we did not use the pool or anything like room service or laundry

location, awesome staff, shuttle

hotel shuttle took us to the stadium, then a short walk back to hotel

need a golf cart so they can move around parking lots

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

the surrounding area which made me feel slightly uncomfortable leaving my car in the outside parking bay however

great staff, great location, really nice pool and weight room.

the room was comfortable and i loved the gym facilities.

we also would have liked if the pool was open a little later

front desk staff and shuttle driver were very friendly. bed was comfy.

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

liked the parking, the room was a comfortable and clean

better breakfast.

only thing i had an issue with was parking

this is the weekend fir big basketball tournament and not having the laundry option was

i need to sleep during the day and they let me have an early check in

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super

the pool is closed

the pool for the kids was great

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

shuttle service. late check in.

the hotel parking was fantastic

it would be nice if breakfast was included

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

i was told 50 for pet but was charged 75...no big deal though. our dog is of a large breed.

rooms were great! lots of space and liked the kitchenette.

they second room we were in had ants in kitchen area and bathroom

my room, the pool, and laundry room was clean

i was going to sit by the pool and read my book while the kids played but realized it would not be

easy access to airport plus airport shuttle. nice and welcoming staff.

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

more breakfast selection for picky kids.

the hotel rooms added kitchenette is a big plus as well as the laundry room.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

laundry in sight

the room was very nice and included a full kitchen

free parking, very happy with our stay

i had an issue getting my laundry cleaned, it was never sent out.

the service at the bar in the bistro on wednesday night 10/24/19 was excellent!

24 hour shuttle

is about a 12 minute walk from freedom hall (exposition center), so that saved us parking expense

small swimming pool

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

staff was polite, shuttle drivers were awesome! breakfast was delicious.

accommodated us with an early check in

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

plenty of parking spaces are available at the hotel

great pool

nice fitness

pool was great

it also has a nice outdoor pool

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

pool was closed due to ph level, so kids couldn't swim

pool got shut down one the 1st day there and never got open, and i had very unhappy kids as they were looking

the pool

non refundable pet fee was a bit steep for a 1 night stay

the fitness center was more than adequate and everything was in working order

property was very clean and had ample parking

great morning breakfast too

parking is shared by multiple marriott hotels next to each other and across the street

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

no vending machines or laundry.

amazing pool, free laundry!

it was clean. free laundry was nice.

very nice to have a free laundry machines to use. pool was great

breakfast was disappointing for a comfort suites

they dont have breakfast

the breakfast was simply awful

was in our price range, but you get what you pay for. breakfast was offered.

everyone from front desk, laundry to housekeeping felt like family

said pet friendly and was priced accordingly then front desk tried to charge an additional $100 for our

was a huge swimming meet in louisville for kids 8 -14

outdoor pool was closed. having an indoor pool for kids would have been best.

had an awesome hot breakfast with everything you could ask for

facilities: laundry room as very satisfactory

t realize the indoor and outdoor pool are connected

there was very little parking, but there was events going on so i completely understand.

a little lackluster gym

decided because it was going to rain for the next two days that we would take the grandkids to the hotel to swim

my towel bar fell off wall with my towels on it

location and plenty of parking

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

loved the pool and cleanliness of entire hotel. close to interstate.

the gym was nice and the bed was very comfortable

laundry mat on the premises was perfect for our 7 night stay

pool hours should be extended, especially on the weekend

close to shopping and food options, had a loft layout for our room which was great for the kids

townhouse-style rooms with a full kitchen.

free continental breakfast, location, and friendliness of staff

no quarters available for laundry facilities.no vending machines.

wifi connection sucked!

they did not provide bedding for the pull out couch that we needed for our kids

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

very cumbersome to do laundry to get change from desk and 50% of machines were down

guest laundry machines were few

front desk needs change for the laundry room.

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

breakfast was great and location

shuttle wasn't running so hotel had to call ubers. worked out fine but it was unsettling.

even though i didn t eat any of it, the breakfast seemed good and fulfilling (my family ate it)

hotel shuttle never arrived to collect us from airport as promised, and shower leaked.

was talking on her phone and to the other housekeeper in front of the elevator and ice machine/laundry room

at this price level, guest laundry should be no brainer

there was not laundry or working ice machines on all levels

kids running up and down the hallway for 2 hours last night.

kids running up and down the hallway for 2 hours last night.

2 people could not fit well in the kitchen area at the same time

did not have breakfast there.

otherwise, the room was great, loved the kitchen/dining area

the breakfast was good and well stocked

nit picking here but the breakfast could have had more variety

laundry was free if you had own detergent

was a bit small, but it worked for the kids

wifi wasn't working morning of our checkout

small pool, but great for one night for kids to burn energy

such a easy change and kids still can use

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

the pool table in the lobby/lounge area. plus, the breakfast selection was incredible.

everything is exceptional and breakfast is delicious.

we liked being on the first floor! breakfast was good!

the breakfast was superb