the breakfast was simply awful

breakfast was disappointing for a comfort suites

they dont have breakfast

was in our price range, but you get what you pay for. breakfast was offered.

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

stayed there for 2 nights and wanted to use the pool

breakfast a was very good variety & better quality than most

very clean, good breakfast

the unexpected, undisclosed and costly pet fee

no laundry no microwave in room no vending/ice machines no tv channel guide

beautiful pool, beautiful property, salon and barber shop on site, scary good ice machine, laundry facility on

it was clean. free laundry was nice.

the laundry mat and ice machine is out of order

amazing pool, free laundry!

the laundry facilities were free and in good working condition

i lived my room, and the free laundry facilities

that you could do laundry and relax and swimming pool play games

clean comfortable room and kitchen facilities.

it's great to have a full kitchen

t do more laundry

it was clean and new. had a whole kitchen. i felt like i was in an apartment. great location.

full kitchen was wonderful as well as room size and layout

easy and free parking

i do like the fact that this hotel is very pet friendly

personally i was very excited about having the hot tub and pool area all to ourselves

well thought out adjacent to the indoor pool

dog were told we could not have a pet on the upper floors

coffee pool and hot tub open entertainment breakfast

i also would like to suggest limiting pet owners to a particular floor so that non pet owners will not have to

the pool was closed, and it was almost 90 degrees.

would have preferred if this location had an indoor pool

breakfast was koo,nice set up and glad they had turkey sausage

breakfast was vey excellent

breakfast

breakfast, bar and workout facility was very good.

early check in as well as late check out

gym facilities well equipped and well maintained

i wish this hotel was pet friendly.

petty but

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

there was a man down there with his pet

the receptionist was very nice and the kids loved the pool/hot tub and weight room

was a residence inn- wasn't expecting a kitchen with utensils/dishes etc- nice surprise and my daughter liked

room service messed up our order, fixed it, but left our tray out side our door for two days

best hotel lobby bar we have ever been to

the bar area and the rooms

gym was great, as well

once in the bar and once in the dining area with a reservation

laundry facilities are downstairs with a great-looking fitness area

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to

to remind people that comes with pets ,they were moving around the food and bar area too much

to remind people that comes with pets ,they were moving around the food and bar area too much

very pet friendly!

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

where to wash your laundry

thing i would recommend is microwaves in the rooms and laundry on-site

parking expensive, road noise from interstate, food and bar expensive, no laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

no breakfast do too cov 19. the staff was very nice.

a nicer bar and restaurant

and the wifi kept cutting out

not all hotel pools and restaurants are closed

could not get the wifi to work

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

the rooms were very clean. check out time at 12. breakfast was hot n fresh

and wifi was slow

place in downtown, but there were loud kids outside of our room in the hallway late into the night which made

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

clean, extremely friendly and great breakfast.

indoor pool (which we didn t get to try)

you had the choice to either have room service or not, which helps the environment

inside swimming pool was also nice and clean

also the free and full breakfast was great and all my kids loved it

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn’t

breakfast every day was very nice and good

a lot of kids

the valet,the front desk and the bar was excellent

pet fee was $150 for a 1 night stay. definitely not

could use a grab bar in the shower

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

partner could not access the wifi on her phone

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

pool was very nice

kids cancer alliance gala

didn t like that the pool was closed and we had to pay the same amount

a hotel this large and priced at this rate should definitely offer room service

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

room service should be available, that would. be cool

was not told about the pet fee of $75 before arrival

onsite restaurant and bar were excellent

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

we didn't have breakfast. we liked the art display on the different floors.

what breakfast?

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

there were also no laundry facilities

overpriced. nothing for kids. 100.00 a hour to bowl is absurd. food choices not that great.

please include more vegan and gluten free options in your restaurants and room service.

very clean, nice rooms, nice gym. close to things food and other things walking distance.

laundry amenities and kitchenette

kids running in hallways late at night - body slamming door next day repeatedly after clerk

also the hotel was pet friendly

no where on the website did it mention the pool would be closed and my kids were disappointed

in the garage kinda sucked as a single mom with kids

staff, laundry not available because of broken machines

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

guest laundry and gym

have scrambled eggs. need a pool for the kids.

clean hotel with really nicely designed rooms, good variety of breakfast choices, really friendly staff and a

modern design, clean, delicious breakfast, friendly staffs

the pool area and gym were very well maintained

nicely designed rooms, good variety of breakfast choices, really friendly staff and a lobby bar with a great

work out area, bar nice scenery

i like the bar in the hotel

wish that room service had been available

accommodating to early check in

pet friendly

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

the airport shuttle service non existent while we waited at the airport

the bar staff at happy hour rocked

the breakfast was impressive

guest laundry also a bonus

peloton bike was broken in gym, wish they had more exercise bikes

hard bed, very loud a/c, if you are on the 3rd floor it's the same as the gym- extremely loud

we even had an delay the next day with our business in town and they allowed a late check out

i used the gym in the morning, which was clean, easy to access and available 24/7

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

after all fees and $18 room service $24 per night parking

5 and 3 did, breakfast, coffee, wifi at reasonable

afterwards, went to gorgeous bar for a wine

beautiful hotel not fully operational because of the pandemic. had to use room service.

there is a gym and laundry facilities

the laundry area was ok

laundry room, exercise room and pool were all closed

good location near highway, plenty of parking.

my room was very big and had the big spa tub i loved and bed was very comfortable and clean

weather in area resulting in no wifi - out of their control but an inconvenience

property is new & our room had everything we wanted including a full kitchen

having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful

breakfast staff were awesome

our rooms were clean, our kitchen was nice as well

eggs at breakfast

the pool was cold, but that's how it should be

room was apparently over the pool it was loud and i could hear screaming kids until midnight even though the

my kids for their birthday to swim

pool was small

needed to do laundry and it was no charge, wow, this was very good, never ran across this

to find the water fountain needs to keep clean the guest laundry room and washer door was

there was a laundry room or storage room nearby

supposed to have a laundry center but it was non-existent yet it was in the room info

was no clean towels available there was only one person doing laundry for the entire hotel

we did not use the pool or anything like room service or laundry

limited parking

to change room because first one smelled like kitchen, probably had some ventilation from the kitchen just under

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

staff location and shuttle service

beds were comfortable and clean. free parking

we also would have liked if the pool was open a little later

is room service

distance from the track, and was able to park my tractor trailer

the room was comfortable and i loved the gym facilities.

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

thing i didn't like was the pool was closed

location pool and breakfast

needs indoor pool

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

better breakfast.

towels were plentiful and room service came daily

didn t eat breakfast

this is the weekend fir big basketball tournament and not having the laundry option was

primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely

the description, it stayed that the pool was heated

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially

check in was fast and very friendly. modern style decor, with updated lounge and bar area

laundry and gym has a faulty card reader

like the space kitchen but no utensils or dishes due to coronavirus free laundry

there s a gym and free laundry

clean hotel love the kitchen and free laundry room

i also like the laundry room

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

the shuttle service was quick

free parking

the pool the gym and the rooms are awesome

laundry in sight

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the hotel rooms added kitchenette is a big plus as well as the laundry room.

garbage can could be larger in the kitchen area.

free parking, very happy with our stay

the bar needs to be open later than 10pm.

we didn't stay for breakfast.

price was high. room service wasn't great. no condiments on tray.

the lack of adequate wifi.

restaurant or bar not open

you also can use the laundry room or buy some snacks and drinks from a little market

easy way to find quarters for laundry room.

modern facility with pool and laundry

convenient laundry room

not a huge grass area for kids to run around outside, but not a huge issue.

there was no shampoo or laundry bag in room

laundry rooms

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

was supper nice, excellent parking and best thing ever it was supper clean

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

my room, the pool, and laundry room was clean

only complaint i could possibly have is that the pool was chilly but honestly my kids didn t seem to mind much

more breakfast selection for picky kids.

room was spacious and we didn’t feel crowded with our 3 kids

they offered a shuttle as well

i had an issue getting my laundry cleaned, it was never sent out.

was extremely small, but we were with a bunch of kids

signal for wifi was weak in the room.

in town for motorcross race staff was excellent and shuttle service absolutely wonderful

access to airport and long term travel parking couldn't be better!

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

free parking and actual hot breakfast options

the shuttle service to the expo center was such a bonus

parking lot was absolutely terrible

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

beds a little small notenough parking

it also has a nice outdoor pool

of the adjustable shower head prevented the curtain for closing completely, allowing water to pool on the bathroom

the shuttle to the airport was very convenient. the drivers were excellent!

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

i needed quarters to do laundry

the night shift made the kids get out the pool for no reason at all

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen

thus, the kids couldn't swim

updates in rooms. indoor pool.

we walked to pool so i could give my kids the towels and he was almost screaming at my kids to hurry up and

location, all staff was excellent and helpful, shuttle 24/7.

they still have the shuttle up to take you to the grocery and airport, i love the fire place i have in my room

non refundable pet fee was a bit steep for a 1 night stay

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

also, looks like it's pet friendly, my room smelled a to cat urine

flushing toilet, heavy foot pounding from floor above and very loud truck or sportscar in the parking lot below

breakfast was included had swimming pool staff was very nice

the fitness center was nice

everyone from front desk, laundry to housekeeping felt like family

kitchenette, breakfast, pillows were heavenly, the outside lounging area, fire pit, king bed was

the pool was small. the kitchen area for the breakfast was very small.

was a huge swimming meet in louisville for kids 8 -14

pool was closed when got there, but glad it was being cleaned and maintained

woke up to roaches in bathroom and kitchenette area

very clean, friendly staff and plenty of parking.

floor entrance door by the pool needs to have carpet or it needs to be blocked from people entering

they are also one of the only pet-friendly hotels in louisville

no coffee available at night after kitchen closes

the pool was nice for the kids

i was not told about the pet fee which ended up being an additional $75 for one night

but as a mom who was traveling alone with 2 kids, knowing that this was a little less kid friendly than it

$75 pet fee seemed excessive. 4-5 times more than any other hotel we've used. also no tub

kids running up and down halls which is parents fault not the staff

clean and laundry facilities

only stairs available to use during this time were through hotel laundry quarters

the facilities such as laundry, gym and pool were also a bonus

overflowing garbage cans, and way too many kids horse playing and jumping into a fitness pool and gym area)

i would definitely come there again even parking was easy, a little hard to find but eventually i found the

to everything you really need, facilities were clean, laundry room available & front desk was helpful

garbage everywhere around the parking lot

the gym was open, but not the pool

i understand covid but i have stayed in other hotels recently and they still perform room service in the mornings

the weird round-about in the parking lot.