the breakfast was simply awful

breakfast was disappointing for a comfort suites

they dont have breakfast

was in our price range, but you get what you pay for. breakfast was offered.

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

it was clean. free laundry was nice.

no vending machines or laundry.

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

friendly staff, good breakfast, nice pool.

it was close to louisville. it was clean. parking was free.

the pool

breakfast and common areas were very clean

the laundry facilities were free and in good working condition

i lived my room, and the free laundry facilities

that you could do laundry and relax and swimming pool play games

clean comfortable room and kitchen facilities.

it's great to have a full kitchen

t do more laundry

it was clean and new. had a whole kitchen. i felt like i was in an apartment. great location.

full kitchen was wonderful as well as room size and layout

easy and free parking

i do like the fact that this hotel is very pet friendly

personally i was very excited about having the hot tub and pool area all to ourselves

well thought out adjacent to the indoor pool

dog were told we could not have a pet on the upper floors

coffee pool and hot tub open entertainment breakfast

i also would like to suggest limiting pet owners to a particular floor so that non pet owners will not have to

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

where to wash your laundry

thing i would recommend is microwaves in the rooms and laundry on-site

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

the valet,the front desk and the bar was excellent

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

uncomfortable and not pet friendly, although they accept pets

free wifi and breakfast

pet fee was $150 for a 1 night stay. definitely not

like a swimming pool and extensive workout gym facilities, but the ambiance and food make this my first choice

loud neighbors that let their kids run up and down the hallways

what breakfast?

well as dinners) were excellent and reasonably priced

friendly staff, location, art in the hotel, and good gym facility.

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

room service messed up our order, fixed it, but left our tray out side our door for two days

room service was quick

location , room, restaurant was amazing .. room service, the location

room service was a little slow i called and order extra towels it took over an hour and a half to

laundry amenities and kitchenette

location and the patio. gym looked good

from the breakfast to the kitchen in the room it was just amazing

there were a lot of noisy kids and families at the lobby/breakfast room

clean, great breakfast, location

laundry facilities are downstairs with a great-looking fitness area

everything! super friendly staff and valet, nice, quiet room. clean. pet friendly.

this is the first hotel we have stayed at that had games in the lobby for the kids

fitness facility, water cooler didn't work very well (water started to flow then came out as a

to remind people that comes with pets ,they were moving around the food and bar area too much

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

breakfast made to order clean pool the kids enjoyed

indoor pool only

over all the price was good but not a place ill return with my kids maybe alone

no breakfast do too cov 19. the staff was very nice.

the property was clean, and we appreciated having access to a laundry room

staff, laundry not available because of broken machines

guest laundry and gym

laundry facilities on site

and guy at the front desk gave us dinner recommendations since we were from out of town and the kitchen staff

great location great free breakfast modern bedrooms with kitchen and all cleanliness to the max

there also wasn t pool towels in the pool area on two separate occasions

we had small full kitchen in our room with 2 queen beds

nicely designed rooms, good variety of breakfast choices, really friendly staff and a lobby bar with a great

full kitchen

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

alot of people in the pool and kids in the jacuzzi like it was a pool

pillows, nice staff, great location, easy to park, great for dogs and business, great pool, great breakfast

kids in the elevator had been at the pool

no hot tub or laundry area for guests. not really really a relaxing place.

the pool was disappointing, no laundry, no room service.

i would have liked for them to have a guest laundry room

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

my kids were thrilled with the extra large television

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

had a roll away bed (that literally was almost the size of a full and was so comfortable for my kids it fit 3

no room service still

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

nice lobby, bar and porch restaurant was great

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

they have a cash bar in the lobby

hot breakfast was a plus and the pool area was great for the kids

the pool wasn't open

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

everything! breakfast was amazing!

very cleangreat breakfast

pool was open

the location and breakfast was excellent

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we

stated breakfast wouldn't be served nor the pool open and the gym closed

gym is almost out of equipment, some weights are missing one from a pair and 12year olds keep

the free breakfast offered went beyond what is being offered at other locations

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

the gym was also well appointed

great for families with younger kids

the pool had an issue while we were there and wasn't able to be enjoyed

petty but

gym facilities well equipped and well maintained

check in as well as late check out

very nice location clean and comfy rooms big gym

early check in as well as late check out

room was clean, friendly staff, loved the late night room service!!

we had ere also very pleased with you being pet friendly and treating our dogs so well

no room service

there was no room service

the bar area is very nice-try to hit happy hour or it's abit more expensive

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

the bar staff at happy hour rocked

i didn t like that the resturant and bar wasn t open until later.

spacious bathroom and separate kitchen area made it feel more like a new york city apartment than a hotel room

guest laundry also a bonus

this hotel, restaurant and bar certainly delivered

i used the gym in the morning, which was clean, easy to access and available 24/7

peloton bike was broken in gym, wish they had more exercise bikes

noise the whole time it was on, after checking in i discovered it is $22 a day for parking and wifi was not free

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

i was a little disappointed that there was no complimentary coffee bar in the morning.

lab the shuttle bus driver was superb guiding us around the town

(lobby bar manager) spoiled us rotten with his attentive service

wifi was fast and they had a great cable channel selection

the breakfast was great, everything was good.

the pool was closed, and it was almost 90 degrees.

facility and staff were very nice, the breakfast was wonderful, and we enjoyed the pool very much

breakfast needs work. and they should have said that the pool was not open. disappointed.

would have preferred if this location had an indoor pool

the hot breakfast is a bit weak.

my kids for their birthday to swim

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it

only will say that site i booked from didn t list this property as having a pool(indoor), maybe i missed it,

eggs at breakfast

laundry room, exercise room and pool were all closed

the laundry area was ok

there is a gym and laundry facilities

i specifically the free breakfast, the free parking, and the free wi-fi

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

we did not use the pool or anything like room service or laundry

bar ran out food and beer every nite manager wouldn t get beer out of the back she was very lazy

we weren't notified prior to arrival of ongoing construction and parking was limited.

kitchen for dinner was horrible

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

the free shuttle to kentucky kingdom was also a huge bonus

we also would have liked if the pool was open a little later

being rude to me is one thing but my wife and kids, that's unacceptable

host kept the pool open after hours so kids could swim

beautiful room,large size bathroom and bedroom was separate with closing door.lovely pool

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

parking lot was too small and not laid out very well

room was nice and clean, parking was easy

very clean , good breakfast

this is the weekend fir big basketball tournament and not having the laundry option was

2 nights with 3 kids to visit kentucky kingdom

i need to sleep during the day and they let me have an early check in

soak in the bathtub,it was not deep enough it's ok for showers but not taking a bath for an adult kids

beds were comfortable. had fun in the pool with the grand kids.

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

our stay there and the free shuttle to the fairgrounds was great

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at

laundry in sight

the hotel rooms added kitchenette is a big plus as well as the laundry room.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

garbage can could be larger in the kitchen area.

breakfast was ok.

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

mainly muttered, name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

clean bedroom and bathroom; wifi works well; closed to the airport (by car); comfortable bed.

super breakfast more than we expected

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

shuttle service. late check in.

hotel was convenient. fitness room, shuttle to airport, etc. all met my expectations.

it eliminated the headache of finding parking

my room, the pool, and laundry room was clean

kitchen staff, not so much

it was had to find the correct parking lot for the hotel.

the pool and the gym.

only complaint i could possibly have is that the pool was chilly but honestly my kids didn t seem to mind much

i had an issue getting my laundry cleaned, it was never sent out.

room service skipped on my room for cleaning once

we really enjoyed the pool, hot tub and the outside area

the bar/kitchen was way understaffed. so you had to wait a long time to be served

i guess i was dissapointed it didn't have a breakfast buffet

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

wish breakfast had a few more options but it was good

the breakfast area was great with options for everyone

inconveniently located ev charger.

better parking layout

cleanliness, comfortable beds, and good breakfast.

close to airport. nice rooms, clean, nice fitness center

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

75.00 fee extra for pet, making it over $200.

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

breakfast was great, the first time in a long while we ve had good tasting eggs, and not rubbery

room was clean, the pool was a good temperature and open late, and they had water and coffee and tea available

even got on to us about kids running the isle ways and our kids were in the room eating dinner

$200 pet fee was insane

someone threw gummy bears down all over and our kids seemed to find every one of them

full kitchen because of staying multiple days

the only thing that could be improved upon was the breakfast. not bad, just not that great.

rooms were big and spacious, like that there was a separate room inside. kitchen was a plus

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

there was no shampoo or laundry bag in room

was very clean and comfortable. staff very friendly and helpful. breakfast was great

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i liked that it was 15 minutes from everything and they had free laundry facilities.

there s a gym and free laundry

i also like the laundry room

needed to do laundry and it was no charge, wow, this was very good, never ran across this

was no clean towels available there was only one person doing laundry for the entire hotel

supposed to have a laundry center but it was non-existent yet it was in the room info

there was a laundry room or storage room nearby

to find the water fountain needs to keep clean the guest laundry room and washer door was

breakfast was good , clean hotel , staff was extremely nice

the hotel itself is kinda in the middle of nowhere but the parking, price and cleanliness are on spot

they also had an amazing breakfast

shuttle doesn't leave the hotel till 7, i had to find another way there

the pool was too cold. really needs to be heated to enjoy. my only complaint.

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

the gym was down - sorry i had a streak going

the entire staff was very friendly and room service did an excellent job of keeping the room clean during our

pet-friendly and hot breakfast offered.

parking was great

pool needed to be reserved to use

outside fire doesn t work and pool water is not too clean

our rooms were clean, our kitchen was nice as well

weather in area resulting in no wifi - out of their control but an inconvenience

liked that they had coffee at all times of day. had a place to do laundry if needed it.

couldn t get in pool it had a sign that said only 4 people and it was always occupied plus the sauna was not

the kids loved the pool area especially,very clean too

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room

hotels have opened the pool area

everything from the bar to the room

access to get to the hotel was not very direct, going through other parking lots

restaurant or bar not open

very friendly staff, very clean and the best breakfast of anywhere we ve stayed.

breakfast was excellent:tasty coffee; eggs & omelet excellent; service excellent.

easy way to find quarters for laundry room.

modern facility with pool and laundry

you also can use the laundry room or buy some snacks and drinks from a little market

convenient laundry room

breakfast was great the staff was awesome, my daughter and i will stay again. thank you