food is very nice, parking was straightforward

seen people with pets so thats a bonus for you pet lovers

the staff very kindly accommodated an early check in for us because we were attendjng a wedding nearby

chef make really nice pan cake and a full irish breakfast ud83dude0b thank you to the lady in the kitchen

big room, parking right in front of hotel. friendly staff.

very pet friendly hotel

wifi in restaurant or bar (in room ok) room was not 100% clean, shower is old and water pressure

dinner and breakfast were excellent staff were very

parking was a bit away from the hotel and as it was wet weather and there were a lot of potholes

it's own grounds with plenty of parking

no tea/coffee facilities, complimentary chocolate, bathroom products (moisturisers, lotions), wifi

we finally found a back door, through the laundry to get back in to our accommodation

great location. lovely bar and restaurant. excellent breakfast

the absolute best food in the uk. dinner and breakfast were incredible.

great bar and kitchen also, very walkable to the blarney castle and woolen mills attractions

no pressure to check out and breakfast offered even though i was late checking out.

thought we could do laundry here as the listing noted a laundry service, this was not the case which had us

bar food was delicious

breakfast was lovely and lots on offer

lovely hotel staff were excellent food in christys bar was unreal

we would also like to mention in particular the beautiful food we had in the evening at christy's bar where the

breakfast was amazing kept us full all day...food was lovely..

very clean staff very polite and room service was very fast and efficient

great value for money...considering the excellent pool and gym facilities.

excellent welcome at reception and the staff in the bar were so friendly

time for bar food was excessive at 35 mins

laundry services are available as well

facilities were perfect for mountain bikers, drying room for clothes, bike wash, secure parking, secure lock up

big room, very friendly helpful couple running it. secure parking.

there is also plenty of parking and it is gated for safely

they have secured private parking

room needed laundry bag. bathroom could do with face cloths.

no laundry bag in room

perfect, the spa was lovely, close to the concert

night time room service had the wrong times because it said it finished at 3 am in the room but i rang up and

loved the room with 3 single beds and a double beds for a family of 5. kids had a blast

laundry bags in the the halls ruined the beauty of building

breakfast was just ok but the eggs and sausage was great

wifi was poor. bed (mattress) could have been more comfortable.

weight machines in gym

room service poor

laundry services on premises

laundry service also very nice to have 15 euro

was a tad noisy on the saturday night from the bar below but that was more related to the group rather than the

breakfast for 10 euro has plenty to offer and coffee bar was perfect

car parking is a bit tight for space

they even had laundry facilities and they provide detergent

gymn and laundry facilities are everything you need

bonus was onsite laundry no charge

in-house self wash laundry facilities and in room kitchenette.

laundry facilities and super friendly and helpful staff

were banging until the early hours, i believe the sound of the vent system, and vans collecting laundry or

guys started doing laundry loudly outside our window around 5 am, but we were able to ignore it.

we also enjoyed the pools and spa area

in the room saying happy anniversary it was a lovely touch, i would like to return again with the kids this time

a peaceful and relaxing hotel we will be back in december with the kids

no laundry on sunday

laundry service was available for a price

it was timely to have a laundry in unit

great location. able to do laundry.

the 3rd floor (walk up, no lifts so pack lightly) was ideal and clean w 2 bedrooms, great shower, laundry in

we also paid for laundry service, which was a little pricy, but a nice perk

every hotel could use less fragrances in their laundry and clearing products

on a saturday, there appeared to be no possibility to do any laundry before monday in neither the hotel or any

cost cutting evident by no towels after clean, no fridge laundry bags all along the

hotel laundry service is very expensive and it is better to use the laundromat down the street

the laundry was dirty i asked a woman to change bedsheets and she could not understand english

clean, big rooms. fast laundry service.

would have preferred an iron in the room rather than a laundry service

it takes over 6 hours to wash and dry a load of laundry and it didn't dry completely

gym needs a bit updating- machines not working

no laundry bags or robes.

so i trekked with my family through a laundry and a boiler-room (i think) and it all got a bit spinal tap

great double bed, complimentary access to all leisure facilities and gym

moreover, we were allowed to stay an extra hour for late check out at 1pm free of charge

no spa or beauty/hair salon available

the staff from the reception desk, to the cleaner, to the gentleman bringing the clean laundry up, were all

laundry service was advertised but not available when we were there and there was not self-serve

we did laundry service with the hotel and the service was very affordable and well done

last review, i metioned that i was waiting a coat and blouse, that was sent, by mistake, to the laundry, when

the laundry service was good - they even sticky taped a coin to our finished laundry bag that they

and the laundry prices were ridiculous

the food in the restaurant downstairs is lovely and room service was also quick

fabulous pool area, room brilliant, great having a patio.

centre was very small it was uncomfotable with lots of kids in the pool so couldn't swim and some of the members

swimming pool was full of kids

laundry bags left on floor 8 until after 10

were charged quite a lot of money for laundry service, it would have been nice if they had quoted us a price

paid for late check out but staff knocked on the door 4 times from half 10

wifi was strong and fast

pizza from the room service could've been better, but the service was still fantastic.

corridor stacked with maintenance detritus and dirty laundry

false advertising on the laundry

bonus was the laundry service dropped if before 9 toured all day and laundry is delivered back to the room

the same day laundry option was really useful and v reasonably priced

the gym is great and i was able to book it to use by myself any time i needed

the noise coming from the laundry room above us each mormon around 9am.

the only issue was the bar staff were a little slow.

the food is outstanding and the pool is a little luxury very peaceful

no tv channels ! no wifi code offered

staff are incredible, food is always fabulous, rooms are well sized and comfortable, spa and massage great

fruit for breakfast @18e no fruit juice

pet friendly hotel which i don t mind but dog barking all morning

early checkout for a flight but no offer of a breakfast box

easily accessible and lots of parking

wifi signal in our room (312) was very weak but it did us a favour as we read and slept instead

on the last night i got very little sleep due to what i could only attribute to night boiler or laundry service

convenient (but unrelated) location for doing laundry close by

staff went through the diningroom dragging a bag of laundry and a hoover it just didn't look great and also

early check in sometimes possible if necessary

friendliness of the personnel, television in the room, quiet in the night even though there were kids in the

hallways various were littered with laundry bags and cleaners trolleys throughout the stay

15 in the morning collecting laundry on his phone talking very loudly woke us and our children after a very late

no ice machine, elevator was very slow and only had 1. no laundry facilities.

travelling from overseas and have limited clothing so we asked at reception if we could use the laundry

o clock, the corridor had loads of dirty glasses and cups on the floor and also big bags of dirty laundry, which

floor full of room service trays, laundry bags & rubbish

a back of property room where the trucks came to pick up laundry- very noisy 6 am onwards also noise from

laundry left outside rooms carpets in and outside rooms really dirty

person on the phone for room service was difficult to communicate with.

pool room location kids menu bar ud83cudf78 was good nice professional staff

when we are leaving the cork for dublin, the receptionist diana said the laundry team did it by mistake, they

could have been closer to laundry. had to find transportation into town costing me $

good size room. has a gym. good location if going to the airport

comfort, convenience to the airport, the shuttle, and the hospitality. my room was spacious.

the breakfast at 4am before taking the shuttle to the airport

hallway down to room was kept untidy with laundry bags left on the floors

gym was a little small and no steam room.

staff, food, the gym, the grounds around the hotel, the rooms, wish i could of stayed longer

parking limited nearby

we loved the staff as all were so friendly and so helpful, swimming pool was fab and we loved the breakfast as

parking. wifi.

staff at breakfast were not attentive example : forgot our coffee, pancake's came with wrong flavour

also the restaurant and bar and a bonus of entertainment added a good atmosphere to whathe was a dreary wet

the room was fabulous. staff were friendly. breakfast was really tasty.

lovely staff, great bar and restaurants, delicious breakfast, warm comfortable room

fees for laundry - almost comical

food in the bar was excellent

playground near by for small kids

delicious breakfast & service centrally located; near the water parking

pool too busy with kids until 7pm

had laundry done

we submitted laundry on a saturday morning and it reliably came back in beautiful condition in the afternoon

it s location, ample parking and the friendly staff.

staff at bar very unexperienced when asked about drinks. otherwise staff was excellent

areas freshly painted and clean throughout , lovely reception lady, hotel central to kinsale, room service with

no laundry service was provided they sent us downtown to find washing machines under a grocery store

was at the end of a corridor next to a supplies storage room and there was trolleys and bags of laundry right

the wifi was good and facilities excellent

great restaurant, gym, lovely rooms, nice staff!

great pool - fun for kids.

we arrived we inquired regarding availability of laundry facilities and were told there was such adjacent to

close to laundry, pizza, groceries, etc , not to mention on sight restaurants

the gym was 1 out of 10. very disappointed.

tv was ancient . my kids have never even seen a tv of its era...

bar nice to watch match and bar food was delicious

then the entire hallway was lined with bags of bed linens awaiting laundry pick up

nights and met up with good friends i would definitely stay at the hotel again i checked out the gym was very

i liked that the bar and the restaurant were separate form reception hotel was nice and big very clean and tidy

liked the room service and the breakfast was great too, staff very friendly and understanding.

went for a swim in the pool but it was so busy with kids lessons, i only stayed 20 minutes as lane swimming

7yo had a special request for breakfast that the hotel graciously filled, every single morning

the front bar is cosy & friendly

the bar had a lovely big log fire which was very welcoming

wifi was touch and go , but this was only temporary..

staff absolutely lovely, super comfy bed, great dinner and breakfast

very nice bar with very friendly attentive staff

wifi was very weak and room was an unusual distance from front desk

only sandwiches room service after 10pm with 5 charge

only point for improvement is the click & collect room service. our order wasn t put through!

the room service fee was a bit much at 7. we were paying for the room and the beer so

hotels amenities were easy to see and take advantage of - i was not sure if there was a bar or laundry service

emergency exits blocked by laundry trolleys, not good

had 3 incidnents (dirty room/bed linen, no laundry, and a water smelling chlorine)

there is no laundry service on weekends

food in bar was fabulous and service was excellent

we loved the coffee bar and we appretiated the free laundry service

kids were treated so well, made feel so welcome

the pool is small and the kids weren't too happy but did have the alternative of being allowed to use the

gym was very small. attached restaurant missed the mark with food.

the staff in the bar were extremely nice

room was spacious for 2 adults and 2 kids!

using the gym showers in the basement was a way round it

the spa is great

great breakfast with alot of option to choose from open buffet

breakfast lovely get what you want and staff couldn't be better.

the room and the bed were really good and being able to get my laundry sent out was a huge help

there was no pool but there was a 24hr gym which is definitely a bonus

the small gym was well outfitted with machines and weights

it was absolutely no problem to leave the car in the parking lot for a few more hours

hotel, the view from my room of the river was lovely the bedroom was lovely and spacious with the most comfiest

we especially enjoyed the sauna, pool, and laundry facilities

it seems the main parking lot is also a loading dock and where all the dirty laundry is stored, which is a

concierge in the bar (kevin) was great

was perfect the room was spotless the car park was a fine size the pool was fantastic for the kids 10/10 already

pool was very large and great fun for the kids, the coffee-latte-sweets bar that is open all afternoon was such

nice walk to city center and drop off dry cleaner/laundry 2 min away

persons (early 20's) drinking, shouting, using inproper language, so no dinner for family with kids, we needed

comfortable place for us with kids, and the restaurant/bar was relaxing with great service and food

the family room was quite big, so my kids had a great time in their room

was rather small and wifi dropped out for an hour or so

location, restaurant parking

a nice bar and restaurant to dine, gym if you want to exercise and a few shops around to do your shopping

no room service for food

breakfast should definitely try

wifi password did not work

just a couple of things to note is laundry facility and a room fridge isn t in the room

no onsite laundry

were no elevator to get to our family room so we had to carry two kids, twin buggy and suit cases up stairs

hotel, great location, convenient parking at front with lots of spaces, clean, comfortable and exceptional staff

great leisure centre, well equipped gym, pool is god size and has sauna and steam, all in all such a fantastic

dirty glasses, cutlery, and laundry lined the hallway outside our room on ground floor, looked like cleaners

big room . friendly staff. good laundry service.

would have been great if there was some self-service laundry service

they even did our laundry without charge and had it back in hours

to pay for room service on the spot as opposed to check out also 7:50 tray charge is a little cheeky