it takes over 6 hours to wash and dry a load of laundry and it didn't dry completely

clean, big rooms. fast laundry service.

the laundry was dirty i asked a woman to change bedsheets and she could not understand english

would have preferred an iron in the room rather than a laundry service

food and staff were excellent. the best kids menu i have ever seen and the setting is lovely.

on the last night i got very little sleep due to what i could only attribute to night boiler or laundry service

convenient (but unrelated) location for doing laundry close by

staff went through the diningroom dragging a bag of laundry and a hoover it just didn't look great and also

wifi connection

y excellent staff ample free parking. breakfast was excellent. will stay again.

hallways various were littered with laundry bags and cleaners trolleys throughout the stay

no ice machine, elevator was very slow and only had 1. no laundry facilities.

15 in the morning collecting laundry on his phone talking very loudly woke us and our children after a very late

travelling from overseas and have limited clothing so we asked at reception if we could use the laundry

o clock, the corridor had loads of dirty glasses and cups on the floor and also big bags of dirty laundry, which

laundry bags in the the halls ruined the beauty of building

the latest opening of the gymnasium. no fridge in the room.

parking excellent

room service poor

gym wasn't open each day before 6a when i'd go to work out

the staff from the reception desk, to the cleaner, to the gentleman bringing the clean laundry up, were all

laundry service was advertised but not available when we were there and there was not self-serve

the laundry service was good - they even sticky taped a coin to our finished laundry bag that they

we did laundry service with the hotel and the service was very affordable and well done

last review, i metioned that i was waiting a coat and blouse, that was sent, by mistake, to the laundry, when

and the laundry prices were ridiculous

views from room, wifi, bathrooms were nice, location was excellent, friendly staff.

the extra price for underground parking was ridiculous, and only having 300mb of data to use on wifi is ridiculous

the food in the restaurant downstairs is lovely and room service was also quick

centre was very small it was uncomfotable with lots of kids in the pool so couldn't swim and some of the members

laundry bags left on floor 8 until after 10

were charged quite a lot of money for laundry service, it would have been nice if they had quoted us a price

no one behind the bar for a long period of time

the staff didn't give me the wifi code or tell me about breakfast

also recieved a noise complaint while we were sitting on the bed eating room service, which came right after

every hotel could use less fragrances in their laundry and clearing products

hotel laundry service is very expensive and it is better to use the laundromat down the street

on a saturday, there appeared to be no possibility to do any laundry before monday in neither the hotel or any

cost cutting evident by no towels after clean, no fridge laundry bags all along the

we also paid for laundry service, which was a little pricy, but a nice perk

great location. able to do laundry.

no laundry on sunday

the 3rd floor (walk up, no lifts so pack lightly) was ideal and clean w 2 bedrooms, great shower, laundry in

the room was great (it was one of the offsite apartments) and had a full kitchen and laundry

it was timely to have a laundry in unit

corridor stacked with maintenance detritus and dirty laundry

false advertising on the laundry

bonus was the laundry service dropped if before 9 toured all day and laundry is delivered back to the room

the same day laundry option was really useful and v reasonably priced

only downside was the lack of a swimming pool

laundry service also very nice to have 15 euro

laundry services on premises

parking facility was great

friendly staff , nice resident bar and a nice breakfast spread if i d had the time to partake

the wifi.

loved the complimentary guest laundry room! brilliant.

bonus was onsite laundry no charge

washroom laundry etc

the laundry room was very nice and free to use

in-house self wash laundry facilities and in room kitchenette.

room needed laundry bag. bathroom could do with face cloths.

no laundry bag in room

, beautiful food , big bright room , really comfortable beds , spotless bathroom , we have 3 kids , loads of

pool, view of shandon, staff , breakfast

historical hotel in kinsale awsome food choices friendly fun bar staff polite professional and irish breakfast

laundry and trays left on hallways leading to bedrooms from the time we checked in at 3pm until we

write negative reviews (i actually never have before) but when i got to my room there were some laundry (pillow

our room was on the 1st floor and it was a strange smell there, most likely from the laundry

laundry strewn all over the floor

staff were excellent especially bar staff

only real knock i have with the stay is the wifi

staff, cleanliness, grounds and bar area.

few times there were items missing from room service like utensils or salt & pepper etc

wifi was quite unstable and it was hard to get a connection, but if we really didn't mind it at all

great welcome and delicious breakfast

so i trekked with my family through a laundry and a boiler-room (i think) and it all got a bit spinal tap

no laundry bags or robes.

large room, white company toiletries, fridge, nespresso machine, city views, large room, fast wifi

the food was good and the bar was well stocked. it was in the middle of everything. brilliant

our morning swim in the pool was really enjoyed

breakfast was good and there was gluten free available

with two children we enjoyed table tennis, snooker, golf and even saw a badminton court before we left, so nice

staff were so friendly. food was great. kids had a ball and loved the pool.

car parking was easy and free

the facilities for the kids are second to none

the noise coming from the laundry room above us each mormon around 9am.

excellent breakfast with plenty of choice

exceptional bar, restaurant & breakfast buffet

wifi was down for 24hrs but instead of being able to assist with an alternative solution i was left

the room itself and the breakfast were amazing

guys started doing laundry loudly outside our window around 5 am, but we were able to ignore it.

were banging until the early hours, i believe the sound of the vent system, and vans collecting laundry or

specific wifi for your room

room was great, nice fluffy pillows, fast wifi. breakfast was excellent.

staff were very friendly river view room was fabulous spa was gorgeous

a back of property room where the trucks came to pick up laundry- very noisy 6 am onwards also noise from

floor full of room service trays, laundry bags & rubbish

laundry left outside rooms carpets in and outside rooms really dirty

loads of parking near entrance

we were placed vertually beside lift and our room was quiet and very spacious enabling my getting around and

could have been closer to laundry. had to find transportation into town costing me $

when we are leaving the cork for dublin, the receptionist diana said the laundry team did it by mistake, they

shuttle bus to the airport and some pastries/ tea/ coffee available free at 5am

wish it had a swimming pool. mock tail for kids was very expensive

good room service menu

i overslept and missed breakfast, the bed was so comfortable the chef asked if i wanted breakfast but unfortunately

breakfast was a+

easy parking directly opposite the hotel and great bar and restaurant next-door

breakfast did not dissapoint either, smoke salmon and scrambled eggs cooked to prefection

lovely breakfast and relaxed atmosphere in the dining room and in the bar

thought we could do laundry here as the listing noted a laundry service, this was not the case which had us

large parking lot so you can leave your car and take bus into cork which we recommend

tried to use room service nobody answered the phone

lovely hotel staff were excellent food in christys bar was unreal

breakfast was made to order and delish

we finally found a back door, through the laundry to get back in to our accommodation

his staff had 2 rooms cleaned top to bottom, side by side (queen bed for us and 2 twins for the kids) in less

no pressure to check out and breakfast offered even though i was late checking out.

great buzz in the bar , great big comfortable room , overlooking blarney castle just about

free parking was available in their carpark, and i think in front of the hotel

room service food, is slow and not the hottest

not enough towels in the room and no bath robes to attend the spa with

kids would have loved to have swam longer but understand that, as an adult, it s nice to have

lovely hotel very clean, friendly staff and great breakfast

found it very hard to connect to the wifi

hallway down to room was kept untidy with laundry bags left on the floors

shuttle bus not being available

food in the bar & restaurant was poor. definitely not in keeping with a 5star hotel.

if you are going as a couple to relax is in the evenings in the food area is very noisy with kids and lots of

the only fault was i couldn t get the room service to work on the tablet, otherwise it was all

the house and outside areas are beautiful with a view of the water from the breakfast area

just a little too far out of town. no hot water in the kitchen

the wifi connection was patchy.

good parking in a difficult small street irish town good breakfast friendly and helpful staff own kitchen in

free safe parking outside

laundry service was terrible

the desk clerk told us there was no laundry facility nearby and that they only had take out cleaning service

the spa was good - booked into the ellis colection room was a great + exceptional quality spacious

really comfy bed and fab decor. the gym and pool are also excellent. great value for money

room service was fast and the food was lovely

laundry service was great

staff friendliness the view free parking and a large room

good breakfast. friendly and helpful staff.

fix heating couldn't be sorted so brought us plug in heaters i'm only out of southdoc with me kids as they have

we stayed in an apartment and it was perfect for 2 adults & 3 kids

very secure car park at the rear of the hotel was great to have as parking in cobh is difficult

room service opened my door without knocking and announcing themselves

parking very tight, wifi weak

was incredible, on site parking was such a bonus, staff was very kind

the hotel was well-situated on the waterfront, with easy parking below the building, and easy access into a

there is a laundry service though

location was close to many places we wanted to visit and close to self serve laundry facilities and pubs

had no table or chair to work from and was generally scruffy and noisy as it was above the laundry room and

i hope wifi coverage will

kids menu would be a nice addition to the menu and portions are big enough

close everything was to bring the kids off for the day and how there was a swimming pool which was great to go

parking lot had enough free slots at all times, the staff at the reception and in the restaurant

everything bar the bacon needed to be cooked abit more

at reception and in restaurant and in the gym, health centre

parking can sometimes be quite full, struggling to find a spot, but i've only had that issue once

lovely staff, great bar and restaurants, delicious breakfast, warm comfortable room

had room service one night and food not that good. burger a bit rubbery.

almost everything, specially breakfast.

breakfast was lovely too

the staff we encountered - from reception to the bar - couldn't have been more friendly and helpful, they really

fees for laundry - almost comical

everything, the location, staff, room, comfort, bar , all exceptional

food in the bar was excellent

great location excellent value great bar service

parking was a bit tricky

had laundry done

we submitted laundry on a saturday morning and it reliably came back in beautiful condition in the afternoon

who early in the morning went around the restaurant checking guests enjoyed their stay and breakfast

the hotel itself is beautiful and the breakfast was very varied and promptly delivered

we had a harbor view room. it was excellent. breakfast was also great.

was at the end of a corridor next to a supplies storage room and there was trolleys and bags of laundry right

no laundry service was provided they sent us downtown to find washing machines under a grocery store

room was excellent lovely big comfortable bed great shower breakfast was exceptional, ordered poached eggs,

the pool facility and jacuzzi were lovely

view exceptional, breakfast very good plus food in bar excellent

the staff very kindly accommodated an early check in for us because we were attendjng a wedding nearby

good parking. helping and polite staff. good quiet stay. smart tv.

chef make really nice pan cake and a full irish breakfast ud83dude0b thank you to the lady in the kitchen

food is very nice, parking was straightforward

easy parking, convient for train!

no tea/coffee facilities, complimentary chocolate, bathroom products (moisturisers, lotions), wifi

great bar and lovely room

wifi was touch and go , but this was only temporary..

i was a bit less pleased that i had to pay extra for the kids hot chocolate

the breakfast service was slow and served randomly.

pet friendly and amazing staff

wifi in restaurant or bar (in room ok) room was not 100% clean, shower is old and water pressure

lunch, dinner & breakfast

we had dinner in the bar on arrival which was fantastic as was the breakfast next morning too

a little loud past 10pm with kids playing outside our window

great choice for breakfast location very hard to find needs tohave more signs on the road.