then the entire hallway was lined with bags of bed linens awaiting laundry pick up

pool area very cold

there was no proper bar to have a few drinks..its more of a restaraunt

couldn't connect to the wifi

room service staff could have been more polite

close to laundry, pizza, groceries, etc , not to mention on sight restaurants

we arrived we inquired regarding availability of laundry facilities and were told there was such adjacent to

breakfast was delicious. kids loved the fresh rolls and juice!

is part of a complex which includes a gastropub and a very tasty indian restaurant (which does room service

wifi connection was instantaneous

emergency exits blocked by laundry trolleys, not good

there is no laundry service on weekends

had 3 incidnents (dirty room/bed linen, no laundry, and a water smelling chlorine)

hotels amenities were easy to see and take advantage of - i was not sure if there was a bar or laundry service

lovely restaurant on site, which is great when you have kids with you

everything was perfect only that room service made a lot noise early morning outside the room

we really loved the place the kids loved the the pool etc., food in bar was very good.

complimentary kids club

the spa area needs an upgrade - changing

bar and restaurant area very nice

we loved the coffee bar and we appretiated the free laundry service

nothing springs to mind. maybe knowing the pool wasn t big enough to swim in is all.

food was delicious and the spa was so relaxing - highly recommend this

price even though i had voucher did get it free after telling at reception but they still charged room service

the staff really go the extra mile accommodating every request from my two young kids

we especially enjoyed the sauna, pool, and laundry facilities

it seems the main parking lot is also a loading dock and where all the dirty laundry is stored, which is a

bar staff accommodated our take-away dessert request for kids

can be difficult to get table for food in bar area.

distance from castletroy studio, swimming pool and sauna. nice restaurant with live music.

the room and the bed were really good and being able to get my laundry sent out was a huge help

location with free parking

parking was limited

stayed with my kids and they loved it, the room we had was great and plenty of space for the 3 of us

very small gym (max of 6 persons only)

massive jacuzzi (plus another one) large pool, steam room, sauna

breakfast lovely get what you want and staff couldn't be better.

room was spacious and food available for room service or in the restaurant was very good

as no tables in the restaurant downstairs for nye (our own fault for not booking) - mix up in the kitchen and

when it was time to have a desert we were told it was too late and the kitchen was closed

no wifi on my room

that you would require all within walking distance even cinema and macdonalds which are great for kids

very poor menu no pasta on kids or adult menu

room basic, very limited menu for kids in bar

bar staff were very friendly

nice walk to city center and drop off dry cleaner/laundry 2 min away

nice bar and restaurant downstairs

a family friendly hotel,one of the staff told off one of my kids for just sitting at the reception area

persons (early 20's) drinking, shouting, using inproper language, so no dinner for family with kids, we needed

bit i know for safety reasons but i think there should be a lock that an adult can take off if no kids in the

no onsite laundry

just a couple of things to note is laundry facility and a room fridge isn t in the room

friendly staff, clean and comfortable rooms, bar on site was great, locals were friendly too!

left cards out for room service but they never took it off the door but other than that its a very very nice

location,wifi and easy parking. very friendly hospitable staff

would have been great if there was some self-service laundry service

dirty glasses, cutlery, and laundry lined the hallway outside our room on ground floor, looked like cleaners

they even did our laundry without charge and had it back in hours

big room . friendly staff. good laundry service.

breakfast was great and ample parking

on way to out lodge there was bags of laundry on path for days. it was unsightly

room was comfortable, and the room service was good

has pool, playground and hike with great views

room was very spacious and there was plenty of parking, ideal if you are on a road trip

simple lunches available would of been nice when you have kids.

used towels on the floor near the over flowing laundry bin and hair on the floor near the changing lockers on

bar area is due to be refurbished to match the rest of the hotel, i will be back to check it out

breakfast was help yourself, continental and cooked

small car parking space.

leisure centre, the pool and saunas are very relaxing

breakfast and dinner was exceptional

smart tv in bedroom that wasn't connected to wifi so i couldn't put on netflix for the kids

air con in the room wasnt working same as the heating ud83dude1e the tv also wasnt connected to wifi and netflix

centres steam and sauna and gym were a great bonus breakfast was good staff were all helpful and smiling nothing

great value for money...considering the excellent pool and gym facilities.

hotel is on to the golf course so perfect setting for people who play golf and food in the bar and breakfast

facilities, kids club,

great facilities for kids

gym was a little outdated, some of the equipment wasn't working.

everything about our stay here, from the wonderful friendly staff to the food, the bar the comfort of the room

laundry services are available as well

facilities were perfect for mountain bikers, drying room for clothes, bike wash, secure parking, secure lock up

they have secured private parking

sparkling clean throughout, totally modern facility with good wifi and nice lounge, very comfortable beds

big room, very friendly helpful couple running it. secure parking.

was too warm and was on same corridor as laundry room

traveller's needs; lovely food, really relaxing attractive spaces, incredibly comfortable beds, a pool and gym

parking was a challenge at time. breakfast bar could have had the food hotter.

swimming pool, spa, gym, restaurant, shop, hairdressers, bar, etc

breakfast was so good- plenty of choice, both hot and cold