the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

comforter (apparently nobody does laundry on sundays and they don't have extras)

it smelled in the room like dirty laundry

there was a male staff member pushing a laundry cart, he was walking behind my son and i

everything other than not being able to use the pool

location in columbus and the gym was adequate pool on the small side but nice for a splash about

wifi wouldn't connect with our android phone but did with our iphone.

they didn t give us the rooms we booked.. i had to sleep on the floor with the kids

there was no continental breakfast

was baseball night and packed, i want the kids to have fun don t get me wrong but they was running up and down

pool was very small and not very deep this is good for little kids

i liked that the hotel allowed the kids to gather in the breakfast aread to have pizza and visit at night

cleanliness and breakfast selection

small pool. not really big enough to do much in. would rather have hot tub or both

then there was barely any breakfast put out

laundry services available & pet friendly

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

that let their kids ruin your time in the pool bc the adults don t watch them & all the floaties that shouldn

my kids loved the pool and the free food and pop

there is pool, gym and free popcorn in evening

was beside laundry room and heard loud buzzing most of the morning

fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside,

perfect location. free laundry. kitchen

the plus for me were the laundry

the laundry room was nicer that my own

wifi did not work .

i really enjoyed the breakfast in the morning

clean pool and hot tub. very polite staff from the front desk to pool maintenance.

clean, spa bath, decent room very clean

breakfast was good. bed was comfortable.

was clean; free breakfast was outstanding, with many options and some differences each morning; beds and pillows

clean, friendly, decent breakfast.

breakfast buffet was outstanding

pool was open, comfortable beds, clean rooms, nice and friendly staff, updating rooms, nice

the room was clean and modern. the pool was great!

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

i would have liked the water in the pool to be a little warmer.

enjoyed the pool & spa

i really enjoyed the pool and hot tub

give receipt, didnt explain check in or check out, didnt explain restaurant details, didn't give wifi password

guest laundry available

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

now dryer on site working like they said for laundry pool door was

no military discount on weekends and the breakfast was horrible!

the breakfast needs to be till end at 10am. i am on central time and it threw me off a bit. lol

they also have laundry room

friendly staff and good breakfast ud83dude0b

the breakfast was very good

back parking lot was completely filled with construction trailers and materials

breakfast and very friendly staff who cared to amend their services for our needs

the laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

the breakfast was very good/healthy

breakfast is great

pool

room service was delicious and affordable for the portion

get that bar back up and running plz

and the listing also said 24 hour room service which is the only reason we booked this hotel , to get there

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

price and pet friendly

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

good gym and the self-laundry facilities

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

there is also laundry and the receptionist have coins to change

in my bed room its complet for cooking and laundry

the laundry service as my clothes came back with a 'damp' smell

quality of everything except wifi

clerk asked for credit card in case of room service or phone calls

charged us for our kids meals then didnt take it off when i talked to

beds are too firm and the gym was too hot and the equipment was very limited and in poor shape

bar was awesome

, room service, shower amenities, etc

the description boasted of the many restaurants including kids meals and room service

the gym was awesome and has two peloton bikes

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

there was a fitness room and restaurant/bar on site

the restaurant was a nice touch with great breakfast

rose petals were laid on the bed also

i am assuming it was a wifi issue

room, very accessible, nice staff, starbucks downstairs and great breakfast and bar

the breakfast was unreal! delish!

was kids at the pool when we took our kids in, they was grabbing kids and throwing them in,one was even

breakfast was poor. facilities were basic. some loungers by the pool would have been nice.

the pool was closed when we arrived

choices for breakfast, not gluten or keto friendly

a laundry list: - an early entry was submitted and confirmed from management on three different

large room with a full kitchen

rooms were big and clean. nice bar & restaurant in lobby

the hotel room was amazing set with a kitchen and everything you could possible need

the kitchenette was fantastic

the rooftop pool!

i tried to order breakfast room service the next morning and the hotel front desk person was rude and angry

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

our room was missing the in-shower towel bar (damaged hanger end). it happens.

we unfortunately were right across the hall from the laundry facility or housekeepers closet

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in

no laundry facilities

friendly staff. easy to find and ample parking. the spa tub was lovely.

the bar/cafe area and pool

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

no bar or restaurant

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

location was sketchy pool was closed due to covid

free parking

pool didn t have towels and had a bugs floating in the water.

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

fantastic view from rooftop bar with great food and cocktails

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

they went out of their way to accommodate checkin and were ready for the onslaught at the bar when the concert

kids were crammed up in the elevators and made me late for my appointments

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

beautiful decor; the restaurant was excellent and room service.

rooftop bar was incredible, amazing food and drinks and even being packed service was still very quick

no free wifi?? you pay $200 for a room, wifi should be included duh.. this is 2018..

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance

had to pay for wifi,

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

i thought $27 a bit steep for parking, no microwave in room and the pool was cold.

breakfast was very nice and the staff were quick to respond

too pricey for such an average room no view no sofa no kitchen and no room service

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

i love having breakfast in the lobby bar- nice selection

bar in the hotel could be a little bigger and better service

the breakfast did not start early enough

bar/restaurant on site was great for cocktails and breakfast

gym was clean and well equipped

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the room we are in is bedside the laundry area and it is kind of noisy.

very clean, very nice staff, pool was great, patio with fire pit was fabulous.

the hotel was situated approximately 5 minutes driving, perfect for a getting ride or driving and parking in a

the indoor pool .

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

we would have liked laundry facilities.

only bad thing is the laundry is in the hotel across the road

shuttle throughout the weekend

pool was small but perfect for the kids

swimming pool didn t look appealing to get into

no eggs at breakfast.

breakfast could use work the second and third day looked like leftovers

the pool was small, but nice

is a great location for being close to a lot of different things and having a parking lot was great

modern decor. very clean. nicely equipped gym.

that does not bother me accept that they stick all the people with dogs and little kids in the same part of

the pool was not warm, but besides that is a great place!!!

pet friendly got to see some cute little dogs around the halls

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

convenient, dog friendly, but, i was charged 150 dollars for pet cleaning fee without even being disclosed or

the room was spacious, there was a pool for the kids, the breakfast was very good, and it was close to the

the room was spacious, there was a pool for the kids, the breakfast was very good, and it was close to the

the room was wonderful! i didnt know we were getting two spaces and a kitchenette.

the staff was nice and accommodating and our kids enjoyed the indoor pool.

pool was closed and too many kids in the gym area just playing on the equipment

my kids loved the free breakfast: there weren't many healthy choices but it was convenient

the breakfast was above average and the staff efficient and

smaller pool, but it still works.

laundry machine doesn t have timer display.

the pool was clean and the perfect temp

we didn t get a chance to swim in the pool this time, but we did walk by it numerous times with people swimming

pool was dirty

smelled like old gym clothes, could use a good cleaning

no laundry facilities on property

of people drinking alcohol so it wasn t safe for my kids the staff didn t speak english the wifi didn t

guys going door to door selling drugs, lack of parking spaces, loiters in parking lot

staff was friendly, room was clean, and the continental breakfast helped out with my

breakfast in the morning was great. make your own waffles and a nice spread all the way around

friendly staff, shuttle to airport. clean and comfortable room.

the rooms and food were delicious, we loved to have the option to order room service, it was fast and delicious

room service for the duration of our stay nor did i opt out

bartender/ waitress was rude and inconsiderate

i sent two text or emails that were forwarded to hotelrequesting info on catching free airport shuttle

the kitchen needs a upgrade on amenities

the suite had everything i needed for my stay, cleanliness, the tv and cable/wifi, the pool was nice, breakfast

gym only had 10, 15, and 45 lbs weights. :/

the new room didn't have a fireplace like the previous room and was missing a tv remote

breakfast was so delicious and hot

loved the convenience of the shuttle service and the happy hour drinks were awesome

pool

area, when eating breakfast the unopened carton of milk was spoiled, out steaks we ordered from room service

the guy at the desk let us know about the complimentary snacks and open bar that would close in 20 minutes

last night of the stay it was overtaken by families with kids

a drug deal go down in the parking lot after we checked out to leave the hotel

no breakfast

was there for volleyball tournament and breakfast didn't start until 7

no free breakfast

after the snow storm very poor cleanup outside parking lot and walkways

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

wifi connection didn't work in my room at all

breakfast was good.

we were supposed to take a shuttle to the airport

shuttle did not run to or from airport

the laundry machine was

we did not get to use the self-service laundry because the dryers were un-serviceable.

on the way to the room staff had the laundry room door open and there were people standing outside of the

still had trash and dirty laundry

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

i love that there was laundry machines

24 hours laundry room, small gym

the location was awesome. room was a perfect size for two kids. love the the little kitchen.

only thing i didn't like, was the pool was way too cold to enjoy

room had a full kitchen, very large bathroom and two tvs, one in bedroom and one in the living area

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

are perfect just that refrigerator and microwave were not in the rooms and no laundry

no leisure room outside of the room that kids were allowed in.

very close to the airport, free parking, and free shuttle to the airport

room suited our needs fine. breakfast had a decent selection. nice location.

the osu, nice room quiet and conformatable, and many options for food nearby, parking is plenty, breakfast is

good breakfast

breakfast wasn't great

breakfast waffles not so good

they had our things in a laundry cart

smells on second floor by laundry

hanging out outside the hotel who we're also staying there also my lines were dirty also the gym was dirty it

gym was a lot smaller than i expected

breakfast was ok the pancake machine beer worked

the breakfast wasn't that good but they are in the middle of a remodel

no pool, no restaurant and bar has limited hours and closed early!

the lobby, ice and vending machine room, free breakfast, parking were all above average

free parking no additional hotel fees

booked the hotel for the pool and the bar/grill restaurant

the washer for guest laundry was also out of service

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the rooms was nice breakfast was good

my kids always looked forward to the waffles at breakfast too

pool was closed for maintenance but didn't really have time this trip to use it so really nothing

a little noisy as my room was next to the stairwell and guest laundry.

didnt like that the pool was broken, and the waffle maker died after breakfast on saturday of our stay

lies lies, didn t have a hot tub, safe in room, no room service and no breakfast, no microwave

great amenities, hot breakfast

gym little small

breakfast wasn t our favorite

wish the pool was a bit warmer.

very clean and convenient location. pool was nice and plenty of towels.

the pool seemed to have just a bit much chlorine. i'd rather have too much than not enough.

breakfast was delicious, and the beds were comfortable to sleep in

there was a guest laundry room which came in handy

machine and laundry on second floor was out of order

traveling with our pet made the stay more enjoyable too

the wifi was poor quality; we couldn't really use it- so slow

the breakfast was terrible and the people staying above us had kids running and jumping late into the night

called to the front desk and asked what floor the self-service laundry was on

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

close to the airport and like the shuttle

flight delayed. received a late check out which was very nice

clean , close to airport and a 24 hour airport shuttle