they also have laundry room

the pool was out of order

because of that there was limited parking available and we had to park in between shipping containers in the

back parking lot was completely filled with construction trailers and materials

the staff was nice and helpful, breakfast was good

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

everything was great, open pool breakfast was a lil poor but enjoy it

pool was really cold

very nice room and great breakfast. staff was friendly!

breakfast was just right.

breakfast. brad!! nice room. would come again

clean and modern. offered a pool and workout room.

quick check in complimentary breakfast and coffee in location

the pool was closed when we arrived

we unfortunately were right across the hall from the laundry facility or housekeepers closet

no laundry facilities

as i was grabbing all my items i walked past the laundry room and the manager was speaking to a co worker in

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

hotel was advertised with wifi, and the staff gave me the username and password upon checking in

sized rooms and the refrigerator and the microwave, big sized tv's, office use of the computer, laundry, free

pool was closed and i was there a couple weeks prior and it had been down then

strange people hanging in parking lots. someone vomited right next to my truck.

pool was closed the day i checked in and no reason give and was not to open until a day after i

really a thing we didn't like just wish the free breakfast started at 6am

no onsite laundry

environmentally conscientious: no single use plastic toiletries, reasonable laundry intervals

there was a great variety of food for breakfast and i'm a picky morning eater

00 pet fee for our small shibu inu

only thing we could say that needed changed would be the pool needs a heater

there was no guest laundry available

they offered for us to switch rooms but after traveling for 5hrs with two kids and had already unpacked and it

they offered for us to switch rooms but after traveling for 5hrs with two kids and had already unpacked and it

breakfast was good

the swimming pool was out of order. the parking lot had a narrow entrance one in and one exit.

it smelled in the room like dirty laundry

comforter (apparently nobody does laundry on sundays and they don't have extras)

there was a male staff member pushing a laundry cart, he was walking behind my son and i

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

staffing was nice the stay was great the pool was fun ud83dudc4c the room was great

i also used their laundry facility while i stayed for 4 nights which was another bonus for anyone that doesn

the laundry was not working

clean, microwavable breakfast sandwiches, free coffee in room and very clean room.

breakfast ok, nothing to write home about, but not too bad

clean n quiet friendly helpful staff throughout hotel good breakfast reasonably priced thanks

our room was missing our luggage rack, laundry bags, and do not disturb sign

no laundry bag

housekeeping was not available to change the bedding so someone from laundry came

parking lot could need some attention; especially back lot by trash dumpster

the room was nice. the beds were comfortable. the breakfast was great with hot food.

clean, close to where i needed to be, laundry available, full size iron and ironing board.

201-207 are above kitchen/lobby and the music being played can be heard in my room once i went to sleep

great location. awesome shuttle to the airport! staff was very friendly!

it is not close to the airport and their shuttle does not start until 7 am

i did not get room service my last day before i checked out

clean quiet even though the parking lot was full.

nice size rooms, great pool water temperature, nice breakfast, good service.

breakfast with meat and eggs plus many other items both hot and cold was delightful

pool and fitness centers ok

little outside of most columbus attractions, but location was quiet, had free parking, so we were ok with the

in my bed room its complet for cooking and laundry

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

the lack of some amenities, especially a swimming pool and cramped parking spaces.

the breakfast was very good/healthy

great little gym and breakfast offerings

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

the kitchen came fully stocked, i especially liked the full sized refrigerator rather than a mini

early to get on my plane and they went to the kitchen to bring me something for breakfast free shuttle to the

pool was closed during our stay

lobby bar and comfortable seating near the fire place a nice addition

breakfast had nice selection.

such friendly staff from reception to shuttle driver to cleaner

the pool wasn t open due to covid, but understandable. kids were bummed, but not a huge deal.

even though we had a rental car and chuck was the shuttle driver, he was eager to give us directions even

clean, kids enjoyed the pool, staff friendly, spacious bathroom

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

called to the front desk and asked what floor the self-service laundry was on

close to airport and parking. very convenient.

neutrgenia products and airport shuttle

shuttle to airport cleanliness, promptness, and competent

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

it was helpful having the shuttle on hand

really liked shuttle access to/from areas within 5 miles

loved the convenient shuttle to and from the airport and the 94th aero squadron.

the laundry service as my clothes came back with a 'damp' smell

the pool and exercise area was really nice

the pool

beds are too firm and the gym was too hot and the equipment was very limited and in poor shape

the room our kids got was not very clean

great staff. bar food was good.

price and pet friendly

too many xtra charges for room service.

and the listing also said 24 hour room service which is the only reason we booked this hotel , to get there

get that bar back up and running plz

friendly staff, shuttle to airport. clean and comfortable room.

plus the shuttle ran frequently and started very early to accommodate an early flight

hotel gym is only ok

(i'm 58 yrs old and was with my kids

airport shuttle. clean, comfortable, good tv channels.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

friendly staff, clean and quiet rooms, airport shuttle, parking at hotel

loud crowd outside at night & kids in the

love the fact the shuttle bus came to the airport to pick me up

free airport shuttle and location.

free breakfast nice rooms quiet

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

is rare that at an extended stay they have kitchen stuff within the room

no inside pool or hot tub

and carpet in room needed cleaning (everything else in room was clean-especially bath and kitchen), building

room was spacious, with a full kitchen and living room, and a bedroom with a super-comfortable king sized bed

the new room didn't have a fireplace like the previous room and was missing a tv remote

our cars at the hotel for free for the week during our trip, saving a lot of money on airport parking

not enough parking for all

the pool area is small

pool was over filled with kids

pool was over filled with kids

kids, tons of them unsupervised in the pool and using jacuzzi like a baby pool.

friendly staff, free breakfast and shuttle to restaurants and shopping.

well laid out and comfortable and quiet for sleeping even when halls were filled with loud hyper kids

shuttle to easton. driver was ver friendly and it was very convenient getting to easton.

free airport shuttle.

didnt have any breakfast . if they can add that would be great.

a free continental breakfast would of been nice.

was there for volleyball tournament and breakfast didn't start until 7

the laundry machine was

still had trash and dirty laundry

on the way to the room staff had the laundry room door open and there were people standing outside of the

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

we did not get to use the self-service laundry because the dryers were un-serviceable.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

only complaint was that the swimming pool area was so cold

tv remote, dishes, garbage can in kitchen, floors were sticky

i loved the room and the kitenette. i would have liked if the kitchenette had a blender

hotel, fire pit outside, half basketball court, grills to cookout, pool in separate pool house building but

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

the bartender made my wife and i great drinks and room service was pretty solid

i tried to order breakfast room service the next morning and the hotel front desk person was rude and angry

room service was on time and the midnight pizza we ordered was very good

a laundry list: - an early entry was submitted and confirmed from management on three different

the kitchen in the room

great location, nice breakfast and helpful, friendly staff.

nice room, bar & breakfast area

breakfast was adequate although not luxury, but mot more than enough options

ordered room service and the food arrived in plastic which is not good for the environment considering they

the bar was so crowded and only had 2 bartenders that it took 45 minutes to even get a drink

breakfast was amazing fast service and good food

the fitness center was adequate

breakfast at the keep was a bit pricey, but excellent taste

clean and quiet. had a nice breakfast. paid what we expected for a hotel like this.

pool not open

the entry to the parking lot is easy to miss, but it was easy to get accustomed to.

check in staff said they had some electrical issues in the pool room so it was chilly is there, kids still wanted

the staff is excellent, facility so clean, lovely breakfast and bonus a heated pool and gym

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

are perfect just that refrigerator and microwave were not in the rooms and no laundry

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

breakfast wonderful

modern exterior and interior furnishings. ample free parking. wifi and tv worked.

the bar upstairs had a fabulous view, was intimate and comfortable, great service

bar was awesome

, room service, shower amenities, etc

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

rooftop bar had excellent downtown views

the pool and hot tub were very well maintained

and thanks rick for your kindness i enjoyed spending time it is too bad i didn't get to use the pool

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

pool and spa were amazing

hotel was in a great location, very clean and had a pool for the kiddies

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

and also maybe put a laundry room in the laundry service is to

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

only inconvenient thing about this hotel room was that there was no microwave in the room and the kids had to

clean and spacious rooms and very pet friendly

no free breakfast, bummer

the pool was not open

had to pay for wifi,

old room service was left in the hallway for multiple days and the wifi was confusing to use.

no free wifi?? you pay $200 for a room, wifi should be included duh.. this is 2018..

we also had a pet with us, and checking in with our dog was also convenient

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

the description of room with a kitchen was overblown - only had small ref and microwave

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

the breakfast was really good and the area was spotless

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

was nye, so before calling it quits on an already late night we stopped at the hotel bar

main issue is lack of dining area, most notable at breakfast

i love having breakfast in the lobby bar- nice selection

location! breakfast/coffee bar, decor, service

eating at the bar was not very comfortable

the plus for me were the laundry

the laundry room was nicer that my own

the laundry facilities were great. plus the borrowing cupboards are such a good idea

fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside,

was beside laundry room and heard loud buzzing most of the morning

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

pool needs a more standard temp

disappointed the bar and restaurant was closed

breakfast. 12pm checkout. pool open until midnight.

i really liked that there was a wet bar available on site

does has a small parking lot for bigger vehicles

it was clean, comfortable, staff was excellent. my only issue was the breakfast.

breakfast was good. bed was comfortable.

scrumptious breakfast, luxurious accommodations, friendly staff, extremely quiet room.

we enjoyed our hot breakfast, yet it was lacking in choices

beds were very uncomfortable and the wifi was useless

kitchen area... very nice!!

breakfast was amazing

the sandpaper feel actually caused scraping marks on two of my children and we had to go to the gym room next

was clean; free breakfast was outstanding, with many options and some differences each morning; beds and pillows

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

laundry services available & pet friendly

breakfast is plentiful with choices for all

well lit parking lot as i arrived late at night

were a lot of kids at the pool so we didn't go to the hot tub, but that's nothing that could be controlled

the queen rooms were a nice size & they fit my party of 8 kids, especially with the sofa bed

wish they had free breakfast

the bistro has awful breakfast

coffee, next inline, staff waited on male beside me, she walked to kitchen,returned, stocked counter with so

they didn’t give us the rooms we booked.. i had to sleep on the floor with the kids

excellent staff, luxury style room that was spotlessly clean, huge breakfast buffet with pretty much everything

weekend overnight was very noisy; kids running up and down hall way.

gym was awesome, wasn't like allot of hotels that the gym seems like an afterthought

the breakfast was not a continental breakfast but a full hot breakfast.

pool was not heated

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

guest laundry available

now dryer on site working like they said for laundry pool door was

very clean, breakfast was good, and staff was nice

everything and the fact i could park my semi truck there!

laundry machine doesn t have timer display.

great breakfast

fair & expo center for sure as it is just off the exit and within walking distance to the fair (w/parking included

we didn t get a chance to swim in the pool this time, but we did walk by it numerous times with people swimming

gym and pool were both excellent

no laundry facilities on property

pet friendly

never once apologized for all the trouble my kids and i had

neighborhood, scared to have kids there, dirty hotel, toilet didn't flush right, afraid to walk bare foot, faucet

great love the parking

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

they have a bar and breakfast in the hotel which was convenient

uncomfortable beds and small indoor pool for paying over $300 expected better

also appreciated the free parking

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

we would have liked laundry facilities.

additionally, i would have loved if there was a place to run a small/quick load of laundry

great amenities - gym, pool and patio area, buffet breakfast was delicious with many options

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

the gym was amazing

kitchen was a bonus-we did not need it all but would be great if you had kids or stayed longer

heated swimming pool for the kids

we were upgraded and loved the kitchenette

parking is super easy and convenient at this location

location was good for the trips purpose, convenient rooms, ok gym, good parking.

is a great location for being close to a lot of different things and having a parking lot was great

i think we were on the same floor as kids

easy parking, very clean, spacious

pool was closed and too many kids in the gym area just playing on the equipment

clean, comfortable, courteous staff. breakfast was great!

maybe the bar should stay open longer.

room setup lighting tv option great breakfast checkout times snack bar and bar

beautiful hotel with friend staff, breakfast and a bar