guest laundry available

now dryer on site working like they said for laundry pool door was

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

pool was open until midnight & that made us very happy as we didn t arrive until after 9pmstaf we

the breakfast was very good and close to food and entertainment

the pool could have been bigger

excellent staff, luxury style room that was spotlessly clean, huge breakfast buffet with pretty much everything

pool water was very cold.

the pool area was great for the kids

pool closed for maintenance wasn't told when booking

room had hairy bar of soap in shower and no shampoo etc

location in columbus and the gym was adequate pool on the small side but nice for a splash about

isn't a huge issue or a complaint really, the only thing that was a struggle was the pool and the room the pool

was baseball night and packed, i want the kids to have fun don t get me wrong but they was running up and down

no free breakfast

laundry services available & pet friendly

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

highly recommend especially if traveling with kids

gym open 24 hrs, staff friendly

even cleaning the parking lot

the pool was closed because of the current virus situation but its totally understandable.

the hotel has major construction going on inside and in the parking lot

pool was closed

the breakfast that was available was very good as well

i wished the swimming pool could of been open.

breakfast was good, staff was great

breakfast was good. bed was comfortable.

does has a small parking lot for bigger vehicles

chose the hotel because it had a pool and breakfast

chose the hotel because it had a pool and breakfast

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

no info card was present in room explaining checkout procedure, room service, etc

the restaurant and bar was closed which i was not told until checking in.

well lite parking lot. very clean and really nice staff.

staff. pool. work out facility

fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside,

the laundry facilities were great. plus the borrowing cupboards are such a good idea

perfect location. free laundry. kitchen

the laundry room was nicer that my own

the plus for me were the laundry

breakfast was very sparse, fruit and yogurt.

breakfast was continental, however, still had fruit, waffles, cereal and juice, coffee, tea, etc

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

the pool restrictions, but as i stated before, i'm sure it was because of covid.

good breakfast.

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

the room was clean, the bed was comfortable and the breakfast was great.

was very basic but i only needed a bed for the night it was clean and comfortable it had a gym so i could run

wish the pool were open lol

the description boasted of the many restaurants including kids meals and room service

, room service, shower amenities, etc

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

rooftop bar had excellent downtown views

the gym was awesome and has two peloton bikes

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

the bed was very comfortable and gym clothes were available for rent!

we have three kids would have been nice to have known

is very elegant, the room service has a pepper crusted ribeye that is something special, employees we helpful

2-hour delay on room service.

no room service

breakfast at the keep was a bit pricey, but excellent taste

the bar staff was a little aloof, and the menu was sub par.

the laundry service as my clothes came back with a 'damp' smell

my kids enjoyed the pool and there plenty of amenities

i loved the free wifi and

downtown location, spacious bathroom, friendly and helpful staff, clean, great bar tender at the restaurant that

due to covid-19 we did go to some areas such as breakfast area and swimming pool.

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

good gym and the self-laundry facilities

in my bed room its complet for cooking and laundry

there is also laundry and the receptionist have coins to change

a laundry list: - an early entry was submitted and confirmed from management on three different

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

the kitchenette was fantastic

enjoyed coming back from the kiss concert and relaxing with a few drinks at the bar afterwards

bed was so comfortable breakfast bar was delicious

pool wasn't as clean as it could be and the pools area could use some sprucing up

had drinks at the bar before our events

friendly, helpful staff comfortable beds restaurant and bar on site

the room service menu wasn't overpriced like a lot places and the $5 delivery fee was reasonable

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

call or send out a memo explain to your guest that the pool lid closed until future.

pool didn't seem to be that clean it had floating hair in it and the jacuzzi walls did not look so

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

staff location pool jacuzzi

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

also appreciated the free parking

the decor and the clean condition of the hotel. also free parking.

room was comfortable and clean, the location was great, good access to parking

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

we would have liked laundry facilities.

the pool was nice for the kids

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

loved the healthy grab and go options for breakfast

allowed pets

the staff at the big bar on two is attentive and efficient

the food was fantastic and the pool was incredible

had to pay for wifi,

room service folks were very friendly and made sure my dinner was to my liking before leaving

kids running and screaming every where

it was clean and had a good gym. the location was great.

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

property, extremely nice staff, excellent location, loved our room, enjoyed the pool and breakfast was great

i was traveling with three young kids by myself, and i loved how close it was to the convention center without

parking is too expensive imo. room service was lacking.

bar in the hotel could be a little bigger and better service

so my sleep was disrupted by rowdy guests and room service at all hours

the breakfast did not start early enough

restaurant menu, dinner and breakfast

eating at the bar was not very comfortable

the gym water tank was empty

i also liked that the lobby had many activities to do: pool table, drinking games, board games, a nice bar,

great spot, very unique facility loved it very much the bar dog is the best!!!

room above us had kids and they ran, jumped, and screamed every morning

called the property before booking and was told there was not a pet fee

room setup lighting tv option great breakfast checkout times snack bar and bar

breakfast was wonderful

pool was closed and too many kids in the gym area just playing on the equipment

our kids were very excited about a pool, but it was so small that with only a few others groups there

my kids loved the free breakfast: there weren't many healthy choices but it was convenient

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

breakfast hours through the week ended at 9am, which seemed a little early.

patrick was very pleasant and even engaged in conversation with my kids

the kids had a blast in the pool and were in awe at the breakfast selection

nice pool

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

comforter (apparently nobody does laundry on sundays and they don't have extras)

there was a male staff member pushing a laundry cart, he was walking behind my son and i

it smelled in the room like dirty laundry

people in room above us must have been in gymnastics sound like they were running and jumping around most all

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the washer for guest laundry was also out of service

i had to say something i didn t like about the property, it would be the parking was tight

pool closed, and road construction made access in and out tricky.

did not like that the pool closed way before time, and did not open when it said it would be

because of its very low and affordable price, and with all the amenities including a full breakfast this is a

breakfast

breakfast was great

the lobby, ice and vending machine room, free breakfast, parking were all above average

area for eating and the bar were under construction

a little noisy as my room was next to the stairwell and guest laundry.

there is plenty of free parking

immaculate, great breakfast that makes the hampton inn look sub-par and beautiful design

we were backed up to an apartment building and the kids were at our window all weekend

clean,comfortable,great breakfast

pool was freezing and one of the main reasons i choose the hotel, was for use of the pool

breakfast egg and cheese bagels

the pool seemed to have just a bit much chlorine. i'd rather have too much than not enough.

the pool is open later than most hotels which was nice if you arive later i the day

the complimentary breakfast menu was tasteful and healthy

machine and laundry on second floor was out of order

there was a guest laundry room which came in handy

comfortable, good breakfast

clean, convenient, pet friendly, great value. friendly people.

we were swimming with about 8 kids, he brought them all popsicles

generally speaking, i m never impressed w/the continental breakfast offered as the eggs consists leave

staff was very helpful and the breakfast was good, had a lot of options

pool could have been bigger and breakfast could be a bit better but not terrible

pool could have been bigger and breakfast could be a bit better but not terrible

breakfast was nice and the value of this hotel was amazing

the laundry room dryer can be better.

the laundry machine was old and the dryer did not dry the clothes at all

don't eat breakfast.

there was not adequate handicap parking on the site

the breakfast bar could use a little upgrade. the

the mini laundry mat they have isn't the best. it works but not very good.

when calling down for new towels, was told to call back because they were doing laundry and might have some in

downside is pool is not open and laundry room doesn t work properly

only had a regret, breakfast it was not that great

the pool was clean, heated and very relaxing

i love that there was laundry machines

24 hours laundry room, small gym

wall water filter next to the gym wasn t working

friendly staff, there was an amazingly sweet lady who worked the breakfast area and spoke to us everyday

the free waters and breakfast was great too

room was very nice and loved that it had a kitchen.

parking was easy, breakfast was decent, overall a good

hot breakfast due to covid but they provided a bagged option with muffin and juice

full kitchen

very poor quality toilet paper in the bathroom. breakfast was average.

parking a tad snug

nice gym with treadmill and some other equipment

the breakfast was good

had issue with parking space. arrived back one night and all spaces were filled.

the gym a couple more mats and medicine balls

laundry machine doesn t have timer display.

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

great early bird breakfast w/several options, room had a refrigerator and microwave, fairly zippy wi-fi, nice

see if we could just park our car there until check in time, the gentleman at the desk gave us a parking pass

gym and pool were both excellent

no laundry facilities on property

the pool was full of people drinking alcohol so it wasn t safe for my kids the staff didn t speak english

was poor did not have anything my grandkids were interested in except milk. nothing hot

have had a more variety of things for the kids to eat

i called the front desk because there were numerous kids in our stairwells

they also have laundry room

the staff was nice and helpful, breakfast was good

the breakfast was very good

the pool was out of order

back parking lot was completely filled with construction trailers and materials

parking was no issue and the location is close/within walking distance to everything

was comfortable, room was decent size, wifi was reliable and stable

wish they had an active bar on premises

new were so comfortable and great breakfast choices

the wifi was shamefully slow. slow check in at arrival.

they had our things in a laundry cart

smells on second floor by laundry

dirty hallways, elevator and room services were terrible

breakfast was delicious

amazing breakfast and soft sheets!!!

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

would be nice if we got laundry bags.

the breakfast was good with lots of choices

i loved that the pool and spa was in the same area

there was even guest laundry for 1

the laundry room was modern and clean

a fan in the bathroom cleaner pool - a little murky in the water

the breakfast was amazing.

the pool was closed.

workout room and pool, delicious breakfast, big clean room set up well for the studying that i had to do

gym was good size with plenty of equipment

the hotel was clean, the staff was friendly, the breakfast was great, free parking, and shuttle service

pool and pool area were very clean

great breakfast. friendly staff. close to ohio state.

parking included

walking ramp to the parking lot has a curb which made the pull luggage a little difficult, a bit of goose poop

nice indoor pool and exercise room

both treadmills in gym broke

not bad, the gym seemed a little light

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

we had to wait until laundry was done

pool was great

free parking

on arriving at the hotel i noticed trash in the parking lot

the inside pool was freezing and dirty

although i did not use the pool, i did notice their whirlpool was closed off

during our stay they not only did complementary breakfast but social dinners monday- thursday

also as usual i think the provided breakfast could be improved, but it was acceptable

i also like the full kitchen for long term stay

nice clean,comfortable beds,breakfast was awesome,staff friendly,great pool

the evening get together with open bar is a really nice idea

last night of the stay it was overtaken by families with kids

the swimming pool wasna ? ? t open, and kids ran the halls

the bar had happy hour with complimentary drinks for guest and a great hot and cold breakfast

suite had everything i needed for my stay, cleanliness, the tv and cable/wifi, the pool was nice, breakfast was

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much

i love my kids enjoyed themselves at the pool

gym only had 10, 15, and 45 lbs weights. :/

the kitchen needs the advertised cooking accessories!!

beds not good. loud kids in hallways.

airport shuttle. clean, comfortable, good tv channels.

lounge & the bar area were pretty nice

room service!

convenient to campus, great food and room service

what we paid, breakfast should have been included

a free continental breakfast would of been nice.

friendly staff. free shuttle to airport

a drug deal go down in the parking lot after we checked out to leave the hotel

no breakfast

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the breakfast was a bonus and nice to have it along with coffee and beverages

the room was so clean and we loved the pool and the tiny kitchen

don't like styrofoam plates and plastic cutlery in the breakfast area

liked the kitchen and living room