room suited our needs fine. breakfast had a decent selection. nice location.

full kitchen

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

parking was easy, breakfast was decent, overall a good

breakfast was very nice with predictable items

24 hours laundry room, small gym

i love that there was laundry machines

was a little hard to fimd from the road the pool was overcrowded with loud unattended kids the woman working

a huge deal but wish the pool was heated and breakfast had a little more options for kids but all in all it was

love the set up in the room the kitchen area was lovely

bar in the hotel kitchen area was great because i didn't have to go out at night during the week to relax and

breakfast, and the facilities including the fitness room, pool and jacuzzi

it would be nice if it were pet friendly

strange people in parking lot at night waiting for buddy to open back door

kitchen and provided dishes. the staff member who checked me in was great!

would be nice if we got laundry bags.

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

have been better if the gym was open

we really enjoyed the jacuzzi and the pool

there was even guest laundry for 1

the laundry room was modern and clean

the room also had kitchenware (pot, pan, utensils, glasses and wine glasses)

you should give customers a tour so they won't get lost. it should be warmer in the pool area.

kitchen is great breakfast is super team working there are happy, efficient and smart.

great pool ud83cudfca not a good breakfast

workout room and pool, delicious breakfast, big clean room set up well for the studying that i had to do

nice pool and breakfast

pet friendly

the other guests were friendly, and the breakfast was delicious

is a fee for water, wifi, and breakfast

inadequate wifi strength. even with the paid upgrade.

parking was a breeze and breakfast was hot and delicious

both treadmills in gym broke

the rooms, service, parking, location, cleanliness was great.

didn't like the pool was that small and no spa

pool was closed and too many kids in the gym area just playing on the equipment

offered free shuttle to the hospitals

nice breakfast bar too

clean room early check in friendly staff

that does not bother me accept that they stick all the people with dogs and little kids in the same part of

pool was nice

location was good for the trips purpose, convenient rooms, ok gym, good parking.

this is a huge problem when you are traveling with kids or have luggage to carry in

loved the patio, lobby and bar great vibes!

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

pet friendly hotel with area specifically for dogs to be outside.

manager closed the bar at 10 am in the 3 quarter of the ohio state football game because 4 people were to loud

the room was spacious, there was a pool for the kids, the breakfast was very good, and it was close to the

the bar tender was extremely pleasant

we would have liked laundry facilities.

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

to watch a movie together & the sofa sleeper was a definite comfort + we appreciated the close parking accommodations

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

was close to everything we wanted to do, pool was small but well kept, front desk staff was super friendly and

they have a bar and breakfast in the hotel which was convenient

pool is the size of a postage stamp

smells on second floor by laundry

they had our things in a laundry cart

breakfast was fantastic every day i was there

dirty hallways, elevator and room services were terrible

breakfast was good just not a sausage eater. the bed was great!

bar in the hotel could be a little bigger and better service

gym was great, even had peloton bikes

main issue is lack of dining area, most notable at breakfast

just wwould think there'd be more muffle being a spa hotehotel

gym was clean and well equipped

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

laundry machine doesn t have timer display.

breakfast was awesome!

also for the live of god leave the pool open for adults only from 9pm till midnight

see if we could just park our car there until check in time, the gentleman at the desk gave us a parking pass

pet fees should be mentioned on the website and not after you already book the room and arrive at

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

second floor pool the slippery cold ground needs a bit more solution clear i guess yet not dirty otherwise very

the breakfast was exceptional

i thought $27 a bit steep for parking, no microwave in room and the pool was cold.

no laundry facilities on property

breakfast....need a lot more options

pet friendly

have had a more variety of things for the kids to eat

was next to a mcdonald s and pet friendly is all good i can give

into parking lot i felt a bit uneasy about hotel

parking a tad snug

loved the comfy bed and the breakfast was the best we ever had

gym could be larger

they had a good breakfast

kids loved lit up skywalk

even the trush not removed, the floor it's not vacuumed we told them its not clean and i have kids however didnt

kids running and screaming every where

people with kids next door, would actually bang on adjoining door, and than the parents would start yelling at

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

only inconvenient thing about this hotel room was that there was no microwave in the room and the kids had to

room service is now a to-go type of bagged room delivery

not very many options for room service

during our stay they not only did complementary breakfast but social dinners monday- thursday

the room was awesome and spacious, the pool was clean, the breakfast was great

location, staff, breakfast and room

the room i ended up in did not have the kitchen floor cleaned and something was obviously spilled on it and

room was a beautiful one room suite with a kitchenette

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

my kids also really enjoyed how pleasant they was

great location and wonderful staff! clean rooms my kids loved the pool.

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

the pool and hot tub were very well maintained

hotel was in a great location, very clean and had a pool for the kiddies

rooftop bar had excellent downtown views

bar was awesome

the description boasted of the many restaurants including kids meals and room service

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

, room service, shower amenities, etc

a laundry list: - an early entry was submitted and confirmed from management on three different

the kitchenette was fantastic

rooms were big and clean. nice bar & restaurant in lobby

breakfast - eggs were rubber like

breakfast was adequate although not luxury, but mot more than enough options

also, breakfast was supposed to be included in the room but i never got any explanation on how that was

i would recommend a complimentary breakfast for the price per night

no room service

room service from the keep was delicious

breakfast at the keep was a bit pricey, but excellent taste

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

the pool was amazing the room location the view from my window

room service breakfast was very good

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

the bartender made my wife and i great drinks and room service was pretty solid

breakfast was ok!

the best breakfast--denver omelet, biscuit were delicious

pool was not in service- huge disappointment. was hoping to swim during my stay

breakfast was okay.

everyone was very nice. the pool was under construction but it didn t affect our stay.

cleanliness and pool, room size

breakfast was great, very clean hotel, and doggy bags were outside by grass for our furry friends

oversized vehicle parking and pet friendly

breakfast was amazing. great location gps took me right to it know problems

the staff was very friendly and the breakfast was delicious and the hotel price match!!!

the laundry service as my clothes came back with a 'damp' smell

nice renovated rooms . clean lobby nice gym and pool.

love that kids eat free

so we came somewhere expecting things that the hotel couldn t accommodate our kids were wanting that for

the room our kids got was not very clean

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

the room service was served in brown paper bags, with no style or grace ! terrible!

too many xtra charges for room service.

we have three kids would have been nice to have known

the hotel took responsibility for our late room service delivery (over an hour), and compensated us for the

in my bed room its complet for cooking and laundry

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

the laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

i liked the size of the room - the couch and table - and computer desk with free wifi

great little gym and breakfast offerings

very clean, great staff, variety of food at breakfast, good location

there was a guest laundry room which came in handy

machine and laundry on second floor was out of order

had some reception problems, weak signal, with wifi. other than that, all was good.

refund and was not even a little bit surprised or concerned, they don’t care if you or you’re kids get bit

i got to use the pool which was clean

no restaurant, no bar as advertised at the time of booking

because of its very low and affordable price, and with all the amenities including a full breakfast this is a

neither bar or restaurant ppen and not indicated on

breakfast buffet was a nice surprise in a world of covid grab & go meals

breakfast

a little noisy as my room was next to the stairwell and guest laundry.

hot tub was dirty, filmy. pool area in general was not well maintained.

john noticed and offered us a well lit parking spot easily observed from the hotel lobby, thereby enhancing

very clean room and hotel lobby and breakfast area.

the parking lot and lots of commercial venues out the window

excellent staff spacious clean room swimming pools and breakfast

the breakfast was pretty limited, but the dining area was clean.

no eggs at breakfast.

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

the pool water looked dirty and rusty at the bottom

the breakfast could have offered a better selection.

generally speaking, i m never impressed w/the continental breakfast offered as the eggs consists leave

pool could have been bigger and breakfast could be a bit better but not terrible

breakfast was nice and the value of this hotel was amazing

pool could have been bigger and breakfast could be a bit better but not terrible

breakfast was simple but tasty

area is close to everything, kids enjoyed the heated pool

we really enjoyed the breakfast selection

breakfast was delicious, and the beds were comfortable to sleep in

very clean and convenient location. pool was nice and plenty of towels.

when calling down for new towels, was told to call back because they were doing laundry and might have some in

the mini laundry mat they have isn't the best. it works but not very good.

downside is pool is not open and laundry room doesn t work properly

staff was very friendly and prompt for our early check in and split our payments when we checked out

i liked everything about the property easy parking . staff really nice by a lot of stores

the laundry machine was old and the dryer did not dry the clothes at all

the laundry room dryer can be better.

the pool was too cold, but i'm older and it didn't bother the kids.

the pool was amazing , the room was spacious, lots of lighting . very clean !

guys fighting loudly in parking lot

the washer for guest laundry was also out of service

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

how clean it was. strong wifi.

loved the spa room and everything was nearby. even got an oil change.

kitchen staff and breakfast was kind of gross

asked for some was provided with more bath gel had a wash a sports uniform that night no laundry soap

had a full kitchen

i love the location great pool and kids love basketball court

i did not need to use them the rooms was fully equipped with kitchenettes

very clean, friendly staff. the lady serving breakfast was incredibly nice.

there is an indoor pool and jacuzzi, gym and laundry services

very friendly; food services great; laundry services available were convenient and easy.

breakfast and dinner

cozy, clean, comfortable and such a treat for evening drinks and snacks as well as breakfast

friendliness of staffud83dudc4fud83dudc4f loved the pool, hot tub area

the room service was amazing!

the guy at the desk let us know about the complimentary snacks and open bar that would close in 20 minutes

everything was great!! comfortable big room!!! great breakfast!!!

last night of the stay it was overtaken by families with kids

breakfast, the happy hour, and the shuttle that took anywhere within a 5 mile radius was

and accommodating), the suite had everything i needed for my stay, cleanliness, the tv and cable/wifi, the pool

the dishes, stove and kitchen was dirty

the pool area is small

we especially loved the kitchenette

that the breakfast was too early

the laundry boy was innocent and kind

24 hr laundry was good but you need quarters n front desk did not have any to give

i asked for the last time they said because housekeeping hadn't been in and there was so much laundry they wouldn

so the bathroom floor was covered in puddles our whole stay our room was close to the hotel laundry room and

next to laundry on 1st floor to load to sleep after 7 am

hotel pretty empty, parking by doors

the only compensation i received were some chips and a candy bar from their snack shop

and helpful staff, clean hotel and room, wonderful room service, lots of amenities, good

so in the morning, i didn't have any cups and had to use the water glass (no time to wait for room service) tv

the bar was wonderful. he rooms were modern and clean. the bed and pillows comfortable.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

saturday shuttle start at 7.00 am.

also had the mornings breakfast which had a lot of options from omelets, waffles, potatoes, bacon and even

don't like styrofoam plates and plastic cutlery in the breakfast area

only complaint was that the swimming pool area was so cold

no laundry on site. housekeeping doesn't check in unless you have checked out.

ev charger for vehicle, breakfast was good, parking lot well lit

the bathroom was extremely small and their pet fee of 75.00 is way too excessive

pet friendly and charges may apply be prepared to pay $75 nonrefundable

the hotel was very clean. outdoor pool was awesome! walking distance to many restaurants.

this is a bit petty, but the elevator was terribly slow - not a bit deal, though.

spacious rooms, airport shuttle, proximity to stores and restaurants, and really friendly staff made this a

after the snow storm very poor cleanup outside parking lot and walkways

parking lot full of potholesentrance to hotel tiles missing on the floortv didn't work in

shuttle to easton. driver was ver friendly and it was very convenient getting to easton.

wasn't a laundry or pool as it was advertised

dirty everything is broken, pool,laundry, multiple things in the room

ice machine, broken, pool and gym closed, laundry closed, breakfast room ,closed

the pool is outta service the guest laundry was outta service

only able to enter through front lobby. no swimming pool available or laundry room.

the staff was great and the shuttle service was awesome.

the rooms and food were delicious, we loved to have the option to order room service, it was fast and delicious

i wish the restaurant and bar was open. no breakfast

you had to pay for wifi access, limited menu for room service that was a little expensive.

disappointed that the restaurant and bar was closed

the dryer was not working so i could not do my laundry there

laundry facilities consist of one washer one dryer each was 1

there were some trucks in the parking lot and a big dumpster. why were they there?

addict people standing in the parking lot all night long, hallway smell like smoke, room dirty, hallway smell

wifi was very fast.

i also had to ask at the desk for a plastic laundry bag

spacious, free parking

kids loved the heated indoor pool

parking -- motorcycles and one idiot trucker left there vehicles in the

the kids liked the pool. we liked the spacious room that we had.

the laundry machine was

on the way to the room staff had the laundry room door open and there were people standing outside of the

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

i also love they provide free coffee all day long and a free laundry mat

it was all very nice. loved the free laundry facilities!

the room was great and the laundry room was convenient

loved how accommodating the property was and how they thought of the little things like a laundry basket and

free laundry machine making drying towels easy

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

are perfect just that refrigerator and microwave were not in the rooms and no laundry

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

friendly staff and good breakfast

walls thin, we had kids running around hallways and could hear walking above most of the night

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

the pool and it wasn t noisy

air conditioner froze the fridge wasnt cold the limited space for parking the pool wasnt ready the spout for

the kitchen

deluxe, the beds were so comfortable & soft and the pillows are amazing, bathrooms are nice & the kitchen is