we love the pool and hot tub and the breakfast is great

the gym met our needs

staff was concerned about the icy parking lot when we left

appreciated the selections for breakfast rather than a grab and go breakfast bag

the extra $50 charge for our pet. no discount on this for members.

i later learned it was several staff members working in a laundry or storage closet

big room and had laundry room

breakfast, the fresh omelette bar is great

t like noises in hallways we were tight by elevator room next to us had kids slamming doors all

nothing negative to say except no waffles or pancakes for breakfast. breakfast was good though.

friendly and hard working staff doing the front desk work, laundry and maid service.

hallways were a mess with laundry and trash still at 4:00 pm

host a lot of sporting tournaments in the area so be prepared for whole teams of kids in the hotel on weekends

check in ,friendly staff, angela in the bar exceptional

was quiet, usually full of kids with sports teams

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

little rowdy on weekend nights as it seems to be an attraction for younger kids birthday parties

the parking lot was difficult

it’s heated and has water slides which my kids loved

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

stairwell is all gray, no handles on stairwell exterior door, crappy old windows and no working wifi the entire

we noticed they also had a gym and a pool which is super nice

i did my search for properties i specified pet friendly

breakfast was limited! not many choices!

used a wifi password rather than name and room

staff was wonderful esp. jane!!! :-) breakfast was awesome!!!!

no bananas at breakfast but plenty other things to eat.

the breakfast

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

room showed signs of negligent pet owners

continental breakfast.

there was no breakfast. the shower was great.

pet friendly and lots of families

we were allowed early check in on our arrival, also they had a great warm

parking in rear was tight on sat

the pool, hot tub and gym were all in working order

clean and comfortable. plenty of parking.

parking great and lots of food chooses around hotel

the guest laundry is getting a bit old. it still worked fine just looks used.

the washer and dryer in the laundry facility worked well

great service and wonderful breakfast

location was good. parking was good. bathroom was clean

comfy beds and pleasant staff breakfast was decent

my message sent that day about laundry services (10/12) on booking

it did have a laundry area which should be available with an indoor pool.

no laundry for guests.

laundry in the hotel

high speed wifi or ethernet access

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

have had signs up saying where the laundry facilities where the pool was where the vending machines were

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

there was a large water puddle in the hallway by the laundry facility

kids are going to be kids, i have a little boy

the pool was really clean

everything. the staff the breakfast. everyone made you feel at home.

more variety of equipment in the fitness room, softer bed, maybe a pillow top

not hotels fault but lots of kids running around unsupervised playing on the elevators

$100 pet

like everything the restaurant the bar the way the building was set up i'll clean it was the staff was friendly

the gym .

it was updated and clean. the pool was fun for kids but a little dirty.

i think room service could have been a little better. but overall i can t complain.

would have been nice to know ahead of time (although it didn't directly impact our stay) and the parking lot is

the nice part is the free parking lot

nice room and decent parking.

breakfast

the kids enjoyed the pool

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

plenty of parking, fairly easy to find

breakfast was good and the staff was friendly

the pool hours are from 7-10, which my son enjoyed

be better if front desk can help to exchange the coin (for laundry machine)

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

the chlorine in the pool was exceptionally high

staff were courteous and professional. parking was convenient.

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

the wifi was not working during our stay due to a power outage. not their fault, though.

my only complaint was that the carpet had some red stains going on.

we loved the breakfast and the pool and lots of restrooms all over the building, super well located

except maybe having guest laundry on our floors

was charged a $50 pet cleaning fee, just because we had our small dog with us

no indoor pool and was a little hard to find since it was set back from the road

probably would have been good except eggs were cold, the college world series people and kids are everything

nice property, clean rooms nice breakfast

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

found a pill on the floor of a pet friendly room that could have killed my dog if i didn t find it first

even the pool featured an apparatus for wheelchair-bound swimmers

wifi reaching the room so no tv and yall know that no help from the front desk, they were too busy

50 and my laundry weren t even dry (half a load)

great location, nice pool, firepit and grill. loved the bed and the kitchen.

comfortable. a little noisy above me but someone had kids running around.

pool small and with screaming kids, very noisy, not usually any pool towels available

to the amount of children staying on same day as we were the breakfast area was messy

guest laundry available

left some clothes to be washed in a secured laundry room and a shirt was stolen

very nice hotel and friendly staff. only charged $10.00 for pet fee. definitely will stay again.

employees help pool towels close to bus route great for the price!! fast food on the block

the vending machine prices. possibly more choices for breakfast.

also, the laundry facilities were out of order which was inconvenient

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

informed that pool was closed which is why i choose it coffee maker broken laundry was

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

area with the food, the halls smelled like weed, there was no change available ever for the laundry

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

easy on and off the highway. pet friendly without additional cost.

convenient location to our needs and good parking

ice machine was broken, the wifi and streaming services were unavailable, and the breakfast did not look appetizing

very clean and modern. good location next to restaurants. lots of parking.

able to get a drink at the bar there and visit with friends

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

the pool was too cold for us

the lounge closed at 10pm n the pool was not open til midnight like it said on the website

also was able to do my laundry there which was a plus

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

i shouldn t have to call every morning before 8 to request room service, for the cost that should have been

the pool area was really hot.

not much honestly..maybe the turkeys that run around the parking lot and the air worked good.

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

very limited parking. there was no parking spot left after midnight. had to park on the road.

pool

the hot breakfast was outstanding

the guest laundry room was terrible

the laundry room

thing i can think of was the parking

evenings were quiet. breakfast had a nice variety.

breakfast area was great for meeting up with others in the morning. lots of parking.

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

or plastic bags available for dirty laundry/trash

free onsite laundry was also a nice touch

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

laundry services were free

breakfast was good. laundry facility was wonderful to have.

laundry was so nicely done

clean. good breakfast.

great breakfast!!!

only negative was the pool was closed for repairs.

easy check in and out. access to the pool and food was good.

there were toddlers and little kids in hot tun playing ball one day and the next they had speakers and loud

no room service except towels,etc,by request only

pool spa room

premium price with no room service, no water in gym and poor communication

the pool and event was great!

i love kids and have many

very chic hotel. pretty lobby & bar area, nice pool & gym. the staff was incredibly friendly!

but it was too cold and the more people the more crowded which is obvious but two couples and two kids made it

staff at front desk didn t know what the pool hours were and rather than checking they just guessed and went

no guest laundry

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

went down to get more and had to wait because they weren't done in the laundry for both nights

breakfast

the pool was closed

there's too much moisture and humidity near the guest laundry area

the room was very pleasing, breakfast was wonderful

kids next door were very loud and unruly but we made it through the night

booked this hotel because it was close to where are kids were playing softball this weekend

pool to ourselves 3

we didn't use the kitchenette, gym, or laundry, but the facility would be great for someone needing an extended

the laundry was cheaper than any other hotel i stayed in

location - close to mall, restaurants, stores, safe running route, good gym with adjacent laundry

the workout room is probably one of the better ones i've gotten to use and the laundry is so affordable

sometimes the breakfast items are cold

we even used the property laundry with ease

if you do laundry

everything was ok: there is a great pool and gym and small parties in the lobby

the size of the room the large bathroom the kitchen

no towels in pool

no room service. the room was not very clean.

the bar in the lower level is a must see

beautiful pool area and upscale bar and restaurant

love the rooms, staff, coffee shop and the pool!

the restaurants, bars, and the amazing pool!

mean to my kids, slammed things around

does not have security cameras outside for parking lot

my kids spent nearly every free moment in the pool, which is on the smaller side but never overly

very comfortable, responsive friendly staff, great breakfast.

it gave me a headache and my kids couldn t fall asleep

convenient location and friendly service. i like the free laundry too.

parking lot

breakfast was great, the on-site laundry, the gym, they were all great amenities

two days in a row i asked for change for laundry and was told they didnt have any quarters

workout gym with a nice location

24 hr gym, great continental breakfast, clean room with everything i needed.

shuttle service is non existent

thought laundry facility was kinda expensive $2

clean room, great breakfast, friendly staff

fact half of it was under construction so the gym wasn't open that's actually where they kept work equipment

easy to find. simple check in. cheap pet fee. comfortable bed and pillows.

breakfast is lacking, but almost all baymont hotels are the same. coffee and drinks are good.

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

wifi was really slow, and in and out.

although i didn't have time to take advantage this trip, the gym looked nice and had the basics i would want

they have a free shuttle for around the city and to the airport

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

free breakfast, local shuttle service and overall look of place

the staff was more than accommodating and the shuttle crew was friendly, on time, and safety was a priority

extremely slow wifi and no cell phone service.

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

i really enjoyed the lobby bar and the food and service was excellent

bathroom sliding door was so heavy my kids couldn't shut it (and took me a minute to get it)

bed! room service / hospitality was wonderful

the food at the bar was great and the location was close to the old market

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

loved how quite it was , the friendly staff, very clean, & great breakfast

the room appeared clean and tidy, kitchen space was great, the openness of the main room was by far larger than

pool water was warm, good breakfast.

comfortable bed. good breakfast.

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

the bar vibe was fun and lively

restaurant was excellent and the rooftop bar is quite special

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

it would be great if the roof top bar could be expanded to three times its current size to be able to serve

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

likes for the property are as follows: *please excuse lengthy review- but i’m some elated and overwhelmed with

adequate gym

walkable into downtown and the bar downstairs offered hot options for breakfast

room service, no complimentary service, wifi available only if a member, one of 2 elevators didn t work and

ample parking

i left a pair of black gym shorts in the bathroom

friendly staff. very well-designed and comfortable room. breakfast was good - good choices.

pet friendly

wifi was very slow

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

we walked 5 minutes to the playground and it was brilliant for our two kids with the closeness

meaning also no room service

cable was not available nor was the wifi

finally after calling the kitchen/room service some one answered

breakfast was very good with a nice variety

the breakfast was warm n delicious. staff so friendly and curtious.

clean rooms, comfortable beds and good breakfast

the cable tv was not working properly during our stay. the breakfast was sub-par.

i think the room was located above the pool or something else very high in

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

was top notch from check in, bar, restaurant, room service, and to check out

very friendly staff. great food. very clean lobby area and bar area

the bar closed at 10pm on a friday night.

pool was a little on the cool side and too much chlorine and chlorine smell for my husband to come

generous laundry facilities

have a shuttle if going to old market

great room with a full kitchen, full size frig.

separate bedroom and the kitchenette were such a great bonus

loved having the kitchen

no laundry facility

no laundry.

thing i did notice the pool area vents, didn't know it was mold or dirt in and around the vents

a better selection of wine in your bar would be nice.

the hotel runs smoothly. breakfast was great!

wish someone would have explained the laundry protocol

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

trouble with the laundry app, wish i had understood i could use a credit card without using the app

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

the smell of laundry that had been sitting, staining in the toilet

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

pool water temperature too cold.

location was amazing and the kids really enjoyed the pool

swimming pool was very cold and no hot tub

and complimentary laundry

there was no pool and breakfast and the airport shuttle should run earlier and later.

had to wait over 30 minutes to get picked up at the airport by the airport shuttle.

guest and night manager she offered for us to come into the hotel for safety and a on the hotel early check in

of amenities like pool, gym, hot tub

wasn’t the best it was very salty (and i like salty food ) and their wasn’t many option for kids on the menu

the shuttle driver was awesome, so friendly and knowledgeable

staff, cleanliness, shuttle, pool. everything was great!

besides the fact the you had to call room service for water cause not even the water fountains were on which is

fitness center was better than most hotels i stay at

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

shuttle service to downtown works when you are tired from going places, just give them 30mins to an

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

moreover, i chose this hotel because it advertised airport shuttle 24/7

they closed the breakfast bar earlier than listed

and the shuttle to the zoo and old market was very convienient, 12/10 would recommend the henry doorly

the staff was friendly and answered all my questions and even allowed for an early check in

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

the window was open on the 3rd floor and maybe bc they knew it wasn’t working, but with little kids, i could

didn't eat the breakfast as we were fasting before mass

continental breakfast was perfect. all the things you need and nothing over the top.

pool area needs updated.

i do not enjoy being lied to, and letting down my kids

disappointed kids (and adults)

ve stayed here about 8 different times over the last 6 months and it s always amazing and the kids love it

to the pool area and there were about 10 kids 4-8 years old and out of control and screaming bloody murder at

i loved that and my kids did too

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

guest laundry at one machine.

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

the staff was so friendly and gave us a credit to the bar for it being our anniversary

to get to, lots of parking available

while i was waiting inline to check in they gave king spa rooms with river facing views to 4other people so

also room service wasn't available that day, unfortunately

a long walk to parking