the pool was really small, for as mny people that were there.

breakfast was great, and the bartender in the lobby bar is a wonderful person.

parking here is awful. no breakfast

also, the parking lot has a lot of traffic due to

location. perfect for a night at the horseshoe casino.

rooms were clean, staff was nice, pool was clean, breakfast was good

they don't accept pets.

caring staff, very nice room and nice breakfast

the location was good and felt safe. close to casino and restaurants.

the only downfall was that the pool and hot tub were closed when we were

my laundry was taken out of the washer and thrown on the floor

laundry room needs help

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

no laundry room.

guest laundry not available

good fitness room and laundry room

plenty of fresh towel and laundry room with two each of washers and dryers

kids enjoyed the

the young man working behind the bar was on his phone and standing right next to us rather than working and

shout out to the friendliest staff ever, from the kitchen, to the bar, to the front desk

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

the pool was very nice

parking can be challenging late in the day.

all the staff were friendly, room was spacious, pool/hot tub area was very clean and nice, breakfast was great

their laundry hasn't worked in a while and their web site leads on as if it's operational

room equipment not working well and pool and spa closed for painting

floors were kinda dirty in the rooms. pool was closed all 3 days we were there.

the beds comfy, very little outside traffic noise, hot shower and more than enough variety of hot breakfast fare

location to casinos, breakfast was standard.

a laundry facility was onsite

this hotel was clean. the people were friendly. the breakfast was good.

small pool size. needs better coffee maker in room.

staff was fabulous!!! great breakfast and exceptional clean room!

small pool

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

the elevator and the washer in the laundry room need to be better taken care of.

the convenience of shuttle service to event we were attending and the easy access to casino

staff went above and beyond when my card wasn t working and when my kids spilled water from the cooler

free guest laundry

great staff rooms breakfast and pool. free laundry for hotel guests

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

i love staying here, they alot of extra amenities. free laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

the spa tub was very nice and the room was very clean

the room was clean the bed was comfortable and the spa tub in the room was great

rooms very comfy and parking a breeze

no valet parking nice hotel smells of cigarettes smoke so we don t smoke that s a turn off and the man

wish that they would let you know that you can only get food from sports bar mon to wed

plenty of parking for trailers & trucks

friendly staff, shuttle to other property, easy parking, buffet was good very nice

it did not make our trip to the zoo with our kids rewarding

price, resort fee & high pet fee

the main reasons i chose your property was the advertised fitness center featuring the latest gym equipment

trouble with the laundry app, wish i had understood i could use a credit card without using the app

wish someone would have explained the laundry protocol

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

the smell of laundry that had been sitting, staining in the toilet

guest laundry room out of commission as well

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wifi is terrible

and complimentary laundry

good location, even in the winter it was a somewhat quick walk to the old market bars

of amenities like pool, gym, hot tub

there was no pool and breakfast and the airport shuttle should run earlier and later.

had to wait over 30 minutes to get picked up at the airport by the airport shuttle.

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

clean rooms, the friendly and helpful service, parking, the pool/hot tub and the awesome breakfast in the morning

a maid knocked on our door at 0900 to ask if we wanted room service, even though we stayed only one night

multiple equipment machines in the gym were not working.

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchen and bathroom floors were sticky

is pet friendly but charges almost the same for pet as for room

no breakfast, but they sell breakfast items. our room has a kitchenette.

the shuttle driver was awesome, so friendly and knowledgeable

roof top pool

wasn’t the best it was very salty (and i like salty food ) and their wasn’t many option for kids on the menu

even at the pool

we loved the roof top pool

no laundry.

no laundry facility

the fact they serve breakfast was good, but see my notes below for more info on that they had a gym, but see my

location, breakfast, very clean

the hotel runs smoothly. breakfast was great!

the laundry service was out of order too

also feel our vehicle is safer there than airport parking

free airport shuttle very early in the morning was extremely helpful

nicely updated, breakfast started at 4am

is a very good family restaurant in the parking lot with many food options

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

great location and wonderful public lobby and bar spaces.

(pet charge) no wi-fi included and no breakfast included either (maybe because of covid) the

it is always nice a pet friendly hotel

location. great bar ud83cudf78

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

protection - hand sanitizer in the fitness center - better communication regarding expected hotel shuttle pick

one of the reasons we chose this hotel was because the website stated they had a shuttle and we did not want

bed were nice and comfortable. the complimentary shuttle service was amazing

ice had to be delivered by room service and was not very timely

generous laundry facilities

room, the staff, the breakfast, the parking, the location and the view

loved the shuttle bus

location, staff, room, breakfast, gym, it was all excellent.

i ended up buy snacks from front desk mutiple times because of my kids

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

wifi was very defficient

had hoped that the bar/kitchen would have been open after the play we attended for a late night snack, but it

i really enjoyed the lobby bar and the food and service was excellent

great appetizers in front of a lovely fireplace in the bar/dining room area!

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

guest laundry at one machine.

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

i like the kitchen, you got the stove,fridge and cooking utensils

beds were comfortable and the suite was adequate for 2 adults and 5 young kids

disappointed kids (and adults)

i do not enjoy being lied to, and letting down my kids

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

the bar closed at 10pm on a friday night.

john at the bar was fantastic! the reuben and onion rings they make are also amazing.

your shuttle service was convenient

the shuttle around downtown.

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

the wifi was really bad as well

wifi speed could be faster.

the vibe and that it had a roof top bar also a restaurant in it.

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

the bar vibe was fun and lively

clean and nicely appointed. very comfortable beds and pet friendly.

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

the room is well decorated and stylish. the gym is better than most of hotels.

loved the shuttle into the downtown old market - very convenient!

likes for the property are as follows: *please excuse lengthy review- but i’m some elated and overwhelmed with

a shuttle would also be great

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

spa but wish the pool was heated also

breakfast ended early and could have been a little better.

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

we moved to this hotel from a different hotel because the kids wanted a pool, but the pool is not operational

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

clean, great beds, great workout in room or the gym, spin cycle room, 3-4 blocks from creighton u and 5min drive

definitely a hotel designed to the active guest - gym, pool, in-room

even the pool is ok from a fitness standpoint

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

shuttle service was unreliable

the front desk assistants were very helpful and professional as well as the breakfast staff

for your associates to know what floor was definitely no used for pets

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

great design. full kitchen. wonderful happy hour. very good location.

the shuttle bus should run later than 5:30 pm.

plus they have a shuttle bus

great pool area. rooms very well appointed. great restaurant.

great breakfast, great location and excellent pet policies!

breakfast was included which was delicious

it was nice to enjoy breakfast and dinner on the balcony

comfy beds, great pool, located near really good food and beer, overall good facilities, pet

thought laundry facility was kinda expensive $2

was placed in a pet room even though we did not have pets

it was in an odd area and the parking and surrounding businesses made me feel a little unsafe

itself wasn t the greatest but the rooms were great and so was what they had to offer for breakfast when

it said on line the hotel was pet friendly

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

always friendly and it is nice to have a bar right there

that was a big bummer for my kids

the room was clean but take note parents with small kids: there is only shower curtains for a door to the

my kids spent nearly every free moment in the pool, which is on the smaller side but never overly

loved the pool. clean and comfortable rooms. liked the marketplace.

kids running up and down the halls, yelling screaming, and tearing stuff up until after 1 am in the

breakfast and the pool was good for the kids

the breakfast was also great

the 2nd night there was a lot of noise from kids and at 11:00 quiet

very clean room, plenty of free parking and staff were very nice.

small pool

the pool is very very small.

great room, lobby, free parking. quiet.

convenient location and friendly service. i like the free laundry too.

parking lot

50 and my laundry weren t even dry (half a load)

pool small and with screaming kids, very noisy, not usually any pool towels available

the pet fee should just be a deposit, which can be returned if there is no damage.

the full kitchen!!!!

room was very spacious with a nice set up and a kitchen that had all the necessities

be better if front desk can help to exchange the coin (for laundry machine)

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

there was also free parking in the garage, which can sometimes be an issue at certain places, so this was much

i loved the in room coffee and gym. the bed was comfortable. staff was very nice.

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

offered a hot breakfast, pool & gym for the family, located in a central location so you are close to everything

wifi was slow unless you wanted to pay 5 dollars for premium

could use a bit more parking

more variety of equipment in the fitness room, softer bed, maybe a pillow top

even had handicap accessible entry (though one was not working), staff members were friendly, and breakfast was

i liked breakfast and the staff (both front desk and breakfast staff).

00 for a pet fee

kids running up and down the halls and knocking on our door several times

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

there was a large water puddle in the hallway by the laundry facility

laundry services were bad dryer wasn't working

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

laundry in the hotel

my message sent that day about laundry services (10/12) on booking

it did have a laundry area which should be available with an indoor pool.

no laundry for guests.

they did fix it by the time we left and our kids swam but their cousins couldnt join them

newly remodeled rooms, clean & warm indoor pool & hottub, great breakfast, comfy beds, cable & wifi

staff and breakfast!!

breakfast had a great assortment of food

great pool and hot tub

parking great and lots of food chooses around hotel

very small indoor pool

pool not as pictured

no room service except towels,etc,by request only

continential breakfast and your prices were high the pool was small as to many kids for our kids to enjoy

was no room service available and our room did not have a king size bed and it was over priced

laundry services were free

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

i like how quiet it is and peaceful. the free laundry is a bonus.

there's too much moisture and humidity near the guest laundry area

included as usual option in premier inn good parking field in front of the building pool even though always

breakfast adequate considering covid restrictions location excellent

lighted parking and felt safe

the pool was to cold for the kids to stay in for even 5 min.

thin walls so you could hear the sounds from the laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

please open up your parking lot on the east to allow vehicles to drive east to access cass st

needs a better fitness room

breakfast is varied and delicious

guest laundry available

left some clothes to be washed in a secured laundry room and a shirt was stolen

like cigarettes, halfway under renovation, rooms not cleaned well, gym was closed because a light bulb in it

there was no information in my room about wifi or services or anything like that

location is great. there was no breakfast and the pool was unavailable due to covid

were kids everywhere running throughout the place and they took over the pool

the pool goes from the inside to the outside and my kids loved swimming at night

wasn't very clean, room service dishes outside the room doors lining the hall our whole

the pool was absolutely freezing, kids could not even enjoy it

not pet friendly, i have a dog. how bout some live music in lobby sat nights??

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

area with the food, the halls smelled like weed, there was no change available ever for the laundry

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

also, the laundry facilities were out of order which was inconvenient

no guest laundry

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

went down to get more and had to wait because they weren't done in the laundry for both nights

the heated pool was a benefit

parking great

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

also-there was an altercation that got heated in the lobby while we were doing laundry

was only one meat option for breakfast, which isn't a huge bother but could have been added onto

also, i was charged 2 separate pet fees, one for each suite

breakfast was meh.

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

didn t like the parking

it was in a great location, clean room and great breakfast.

we had trouble hooking our playstation to the wifi and their wifi kept cutting out

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

there were trolleys to move luggage, the parking lot was reasonably well lit

desk guy smelled like he hadn't showered in a month people were drinking and loud in hotel and parking lot at

the breakfast was awesome

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

is pet friendly, which of some is a positive, however i am not an animal lover so i did not like to

i love the late check out and the comfy beds

nice friendly staff and the breakfast was better than most

was very patient with us as we waited in the lobby for 3 hours with all of our luggage and two kids for aaa to

location is good. pleasant staff. good breakfast

we did not use the pool but it looked like adults and children are like we're enjoying it

pool

pool and fitness closed for the price paid