if you do laundry

we even used the property laundry with ease

he helped us when we were locked out of our room, brought towels to the pool, and he brought us a roll away

the fully furnished kitchen complete with dishes, silverware, toaster, stove top, fridge and even wine glasses

plenty of parking on-site

parking lot that was well lit

bar inside and people from bar outside smoking and empty beer cans littered parking lot every day i was there

we came with kids who wanted to swim and the pool was poorly taken care

the parents that let their kids run wild and unattended in the gym.

free parking in well lit parking lot

we didn't use the kitchenette, gym, or laundry, but the facility would be great for someone needing an extended

location - close to mall, restaurants, stores, safe running route, good gym with adjacent laundry

the laundry was cheaper than any other hotel i stayed in

the workout room is probably one of the better ones i've gotten to use and the laundry is so affordable

our room had a mini kitchen

well lit and plenty of parking

wifi was very slow

the pool was definitely very cold.

breakfast was amazing, the rooms were clean, pool was comfortable and not freezing

i left a pair of black gym shorts in the bathroom

the laundry room

the guest laundry room was terrible

pool (under construction) sweet treats (none) if i knew there was access to pool etc i would have

evenings were quiet. breakfast had a nice variety.

handicapped parking is 4 spots in front of this didn t accommodate all handicapped people.

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

also was able to do my laundry there which was a plus

breakfast was ok but a bit skimpy

the cost, easy check in, breakfast good and i lived all the benches to sit on outside along with places to

great location, good price/value and pet friendly

except maybe having guest laundry on our floors

it was nice and clean. comfy beds. quiet. breakfast was great. just overall nice stay.

the pool was closed and the gym

probably would have been good except eggs were cold, the college world series people and kids are everything

barely had any food 30 minutes before closing breakfast

laundry was so nicely done

breakfast was good. laundry facility was wonderful to have.

great breakfast!!!

the staff and the room as well as the complimentary breakfast.

that we would have been told the hot tub was out of service when asked what time the pool closed

that they will clean the room everyday and the breakfast was great i received a great deal

big pool for the kids

would have been nice to know ahead of time (although it didn't directly impact our stay) and the parking lot is

wifi can t be used except through a mobile device

location was nice. it was in a safe area. there was always plenty of parking.

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

found a pill on the floor of a pet friendly room that could have killed my dog if i didn t find it first

desk guy smelled like he hadn't showered in a month people were drinking and loud in hotel and parking lot at

they were very pet friendly

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

the parking lot is not good at all

nice kitchen area

the little kitchen was perfect for making sandwiches for the next days trip

area with the food, the halls smelled like weed, there was no change available ever for the laundry

laundry, one elevator, ice machine the breakfast was toast

no wash rags/ no xtra tp/pool closed/ laundry closed/ breakfast horrible/ no plug for bathtub/

also, the laundry facilities were out of order which was inconvenient

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

no guest laundry

went down to get more and had to wait because they weren't done in the laundry for both nights

lighted parking lot

parking lot was full and hard to park in due to snow, not necessarily the hotel's fault since there

had a nice dinner and walked back to hotel bar and had a nightcap

the kids loved the indoor/outdoor pool

everything from the staff, room, lobby, pool, breakfast, lobby bar. all of it was outstanding.

patio area by pool and newly done room renovations

not pet friendly, i have a dog. how bout some live music in lobby sat nights??

the pool was small.

breakfast was limited! not many choices!

pool area is not very well lit and the water chemicals seemed off, water was pretty cloudy

pool closed

we didn't have time to check the pool out

needs a guest laundry so you can dry your swim clothes after enjoying the pool

front desk staff down to the laundry personnel were very helpful

the pool was awesome with the slides.

the pool was the reason i chose this hotel over more affordable alternatives, and it was fun for kids

it s family friendly and my daughter loves the pool

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

drain for the spa tub leaked so the water drained out and had to keep filling it up

breakfast was wonderful too

wifi was not good.

friendly and hard working staff doing the front desk work, laundry and maid service.

hallways were a mess with laundry and trash still at 4:00 pm

convenient location, pet friendly, comfortable

check in ,friendly staff, angela in the bar exceptional

is clean and has a nice pool for the kids

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

room showed signs of negligent pet owners

continental breakfast.

i liked convenience of location & the pet walking area. nice lights to park my car under.

there was no breakfast. the shower was great.

i later learned it was several staff members working in a laundry or storage closet

big room and had laundry room

my husband and i wanted to order room service

lots of kids playing in the hallways

location, gym, hot breakfast and staff.

guest laundry available

left some clothes to be washed in a secured laundry room and a shirt was stolen

woke up to shouting in the parking lot- watched a police chase in the parking lot at 1am

the pool was a little small for that many rooms in the hotel.

our favorite part of this hotel was the pool

my husband enjoyed the hot tub and breakfast was better than average

bed & pillows were very comfy, asked for room close to the pool and they did that prior to our stay, awesome

was shocked at the $50 pet fee for one night. this was not disclosed on booking.

the gym met our needs

geeat breakfast, easy to get to. very clean property. nice pool and spa.

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

comfortable bed. good breakfast.

the caulking around the spa tub needed some tlc

loved how quite it was , the friendly staff, very clean, & great breakfast

the gym was small and had limited equipment. pool could have been cleaner. parking lot was dark.

pool was very small for the size of the hotel

waffle maker not working at breakfast.

modern, clean, quiet...good breakfast

i think the room was located above the pool or something else very high in

pool

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

kitchen staff could not keep up with all the people eating

parking was a little awkward

parking is great and

laundry services were free

i like how quiet it is and peaceful. the free laundry is a bonus.

like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

or plastic bags available for dirty laundry/trash

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

could use a bit more parking

the breakfast was very good

wifi was slow unless you wanted to pay 5 dollars for premium

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

it did have a laundry area which should be available with an indoor pool.

laundry in the hotel

the beds were oh so comfortable and my kids had a blast at the pool!

everything. the staff the breakfast. everyone made you feel at home.

pool was small

the hotel was brand new, everything was clean, and the breakfast was excellent

breakfast was also good

the breakfast was perfect.

have had signs up saying where the laundry facilities where the pool was where the vending machines were

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

laundry services were bad dryer wasn't working

breakfast and laundry facilities

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

be better if front desk can help to exchange the coin (for laundry machine)

the chlorine in the pool was exceptionally high

security, as my children and i had an unsettling experience with a man in the elevator by the pool

and activities table - loveseat - located around a lot of restaurants/bars - free, sufficient parking - breakfast

fitness room had only 2 treadmills, one of which did not have a working tv, which i need to get me

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

free parking

i love the tea tree shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming

50 and my laundry weren t even dry (half a load)

great staff, pet friendly, met our needs.

bugs crawled to kids which is really creepy and annoying

good breakfast and friendly attendant

the continental breakfast quite handy

parking in rear was tight on sat

good location. hot tub wasn t working. breakfast was a typical continental breakfast

the pool, hot tub and gym were all in working order

there was nor enough room to eat breakfast both days so i had to take the food to my room.

breakfast nothing

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

off there wifi was spotty the whole stay

need to clean up around building. the bar lacked adequate beverages.

great parking

the guest laundry is getting a bit old. it still worked fine just looks used.

the washer and dryer in the laundry facility worked well

pool way to small!

only negative was the pool is very small

1st floor room, close parking, clean room, good breakfast

having to pay for pool side lounge chairs is a bit excessive.

we also enjoyed a tasty breakfast in the orleans room

no coffee service in room - need to call for espresso machine delivery or room service coffee

that it was pet friendly. i brought my dog and we both enjoyed our stay very much.

breakfast was very good.

breakfast was great, the on-site laundry, the gym, they were all great amenities

two days in a row i asked for change for laundry and was told they didnt have any quarters

our room (with full kitchen) was the best that i've seen in

price for a double queen suite on a friday night, plus the included, amazing saturday morning hot breakfast

clean place shuttle driver was really nice

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was good, laundry price was higher than i expected. overall stay was good

arriving we called the hotel for the shuttle and had a very uncooperative, rude conversation with a night staff

great breakfast

they have a free shuttle for around the city and to the airport

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

it was quiet and there was a nice gym.

extremely slow wifi and no cell phone service.

kids are football and basketball players and we loved the fact that they could get their workout

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

staff was super friendly and helpful, monica at the bar was amazing

it would have been great is there was some sort of car or shuttle service.

with a full bar and speakeasy

loved the shuttle into the downtown old market - very convenient!

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

bar was closed and parking was rough, but super lovely stay, kind workers

we loved the rooftop bar and the restaurant

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

very easy-to-understand pet policy

the room service food was subpar

bathroom sliding door was so heavy my kids couldn't shut it (and took me a minute to get it)

it's pet friendly beautiful clean and the restaurant is fantastic

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

refrigerator in the room, breakfast wasn't included & the bar was closed when we returned from our concert & we

staff were friendly and helpful. airport shuttle was very convenient. great location.

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out

to and from chi was very nice and prompt checking in very helpful and fast room service food was

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

real room service and no coffee service in room

shuttle service is amazing! spacious rooms, best shower i ve ever used.

wifi was unreliable in the room

ice had to be delivered by room service and was not very timely

generous laundry facilities

was given a late check out upon request. huge rooms for low price.

loved having the kitchen

great room with a full kitchen, full size frig.

right downtown with free shuttle to and from the airport or ok d market!

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

staff was great! gave us an early check in which was amazing after a long 2 days of traveling!

the pool and hot tub were small but clean

breakfast ended early and could have been a little better.

continental breakfast was perfect. all the things you need and nothing over the top.

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

trash and laundry were left in the hallway all day, until that evening

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

shuttle bus to and from the concert venue

close to the airport, free breakfast, suite with full kitchen.

the full kitchen with cook top, large refridgerator, dinnerware, pots and pans, toaster and sink

facility and breakfast were wonderful

fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available

pool is nice

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

woman folding laundry was always happy and singing

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

no laundry facility

no laundry.

the website was a little misleading about the full bar and restaurant.

breakfast, location, room, people and the city.

breakfast bar was way understaffed

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

spa was amazing

i love the room service availability, parking available and access in and out of the parking garage

it is always nice a pet friendly hotel

exceptionally clean, friendly, large grassy area for my dog, good little breakfast counter, bar open with food

food for room service wasn t the best it was very salty (and i like salty food ) and their wasn t many

room service

that is, it's not part of the fitness center or oriented towards kids

attempted for 45minutes before 10p to contact someone to order room service to be told at 10p that theres nothing

roof top pool

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

location, cleanliness and breakfast, pool was nice, warm as well

$75 one night fee for pet.

pet friendly, close to everything, parking garage attached, staff was awesome!

and complimentary laundry

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

the restaurant/ bar did not meet my expectations as well as the hotels lack of pool/hot tub.

guest and night manager she offered for us to come into the hotel for safety and a on the hotel early check in

i should have known we were in for more misery when i found out their free shuttle stops running at 11pm (we

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

the smell of laundry that had been sitting, staining in the toilet

wish someone would have explained the laundry protocol

trouble with the laundry app, wish i had understood i could use a credit card without using the app

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

premium price with no room service, no water in gym and poor communication

pool is very small

pool was very small and there was no actual restaurant, limited food selections on what they had

easy check in and out. access to the pool and food was good.

beautiful - convenient parking , close to everything

there's too much moisture and humidity near the guest laundry area

it was a nice hotel and the staff was excellent!! breakfast was good as well.

we always look for a good, clean hotel with a pool and breakfast

the pool was too chlorinated and our eyes were burning.

thought the price was high, and the fee for a pet was $75, so we made other arrangements for our dog

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

interesting layout. kitchen

supplied kitchen, large work area, large closet, etc

i was surprised to have a mini kitchen but it was clean with updated appliances

the pancake machine is neat, kids loved it

breakfast was nothing to write home about, but it was pretty passable

the breakfast bar was clean and well stocked

clean, well kept hotel. good breakfast also!

loved the pool. clean and comfortable rooms. liked the marketplace.

convenient location and friendly service. i like the free laundry too.

parking lot

thought laundry facility was kinda expensive $2

room and was told they didn't have another room for us because we had service dogs and no other pet friendly

pet friendly

easy to find. simple check in. cheap pet fee. comfortable bed and pillows.

parking lot was in bad shape and uhauls took up a bit or space in front