there's too much moisture and humidity near the guest laundry area

pool to ourselves 3

the pool was to cold for the kids to stay in for even 5 min.

the parking lot lights weren't lit at 10:00 p.m.

not to mention it shares a parking lot with a funeral home

convenient location and friendly service. i like the free laundry too.

parking lot

the breakfast bar was clean and well stocked

d have time blocks that could be reserved for the pool

the rooms were spacious and bed was comfy. pool was perfect for the kids.

the breakfast was also great

jacuzzi was not working and the fitness center was not opened either; they did make accommodations with the

very small indoor pool

pool is very small

pool spa room

continential breakfast and your prices were high the pool was small as to many kids for our kids to enjoy

beautiful - convenient parking , close to everything

thought laundry facility was kinda expensive $2

itself wasn t the greatest but the rooms were great and so was what they had to offer for breakfast when

wonderful staff, very clean, extremely comfortable, great breakfast.

staff was rude and not helpful and complained about my dog even though their hotel says pet friendly

parking lot is small and awkward

the washer and dryer in the laundry facility worked well

the guest laundry is getting a bit old. it still worked fine just looks used.

love the employees the room breakfast was good

no wifi password offered, mattress was worn out

hot tub, pool well maintained and clean. breakfast was on point, and staff were professional

parking in rear was tight on sat

breakfast was tasty and had great variety

parking is a little restricted.

the free breakfast was exceptional.

only thing that made the wifi seem fast was the elevator

called room service for silverware and we never received any.

didnt realize the pool is salt water and one of my kids broke out in a rash.

stayed in a spa tub room with a king bed

for a suite with a spa in it i am very disappointed i paid so much room 517

a long walk to parking

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

thing i didn't like is the pool was very small and at all times was loud with kids screaming, splashing, and

hot tub was full of little kids. one of are main reasons for staying and we couldn't even use it

many unattended kids at the pool

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

the room price was a little on high side initially, but services and shuttle transportation made up for the

but we did get a kick out of watching the casino security robot we called r2d2 tooling around the parking lot

lack of parking close to the hotel entrance. that the only issue.

parking in front was crowded.

also, there was no hot tub and the pool was ridiculously small for the size of the hotel

was a constant trickle of people who didn't appear to be guests walking through the parking lot

very nice, clean, friendly, perfect location ( with casino)

plenty of fresh towel and laundry room with two each of washers and dryers

good fitness room and laundry room

kids enjoyed the

they sanitized the pool every 1-1/2 hrs

excellent fresh food cooked in-house and good drinks at bar on premise

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

laundry room needs help

no laundry room.

my laundry was taken out of the washer and thrown on the floor

guest laundry not available

laundry services were bad dryer wasn't working

there was a large water puddle in the hallway by the laundry facility

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

00 for a pet fee

wanted to relax in the pool/hot tub but there were many children playing til 9:30

the pool was really clean

liked the pool and hot tub

the hotel was brand new, everything was clean, and the breakfast was excellent

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

laundry in the hotel

it did have a laundry area which should be available with an indoor pool.

it was clean and very reasonable, and a wonderful pool .

a personal pet peeve of mine, but i would have liked to have been able to change the tv to other apps like say

booked a room with a spa tub and it was awesome to be able to relax after a long day of driving

enjoyed the pool and hot tub breakfast was delicious

the breakfast was super great!!! and we enjoyed our big room. the pool was warm.

enjoyed the pool and hot tub breakfast was delicious

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

not a fan of a $25 pet fee for my small dog that is very quiet and doesn't shed.

also the parking lot felt too small

more security in the parking lot.

their laundry hasn't worked in a while and their web site leads on as if it's operational

the pool was definetly lacking and needs some tlc to match the rest of the property

it had wifi and a swimming pool.

spa and pool disgustingly filthy, freezing

breakfast was great

a laundry facility was onsite

small pool size. needs better coffee maker in room.

it was clean and comfortable. breakfast was delicious! wifi worked great. big tv too!!

this hotel was clean. the people were friendly. the breakfast was good.

went to pool

distance from parking

handicapped parking too far from entrance.

only negative was that there was not enough handicapped parking and not close enough

there should be a bar outside the smoking area

smoking in the casino. it was terrible.

50 and my laundry weren t even dry (half a load)

kitchen and lg frigerator with ice maker

they let the kids from the apartment complex in back of the building to get in the pool and kids were extremely

i had to leave for work early so i forgot about the breakfast that s served

was nice to have a kitchen to put drinks and leftovers in the fridge, even tho we did no actual cooking i the

be better if front desk can help to exchange the coin (for laundry machine)

coin laundry facility in the hotel

i loved having laundry facilities on our floor as well

only thing - i went down to the hotel bar and other customers were super loud, playing their own music for us

also our room was right by the parking garage and the parking garage echo can be a little annoying in the rooms

no laundry facility

no laundry.

wanted a recommendation for a place to buy gym shoes

location, breakfast, very clean

pool was way too cold. kind of wanted to swim.

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

the smell of laundry that had been sitting, staining in the toilet

wish someone would have explained the laundry protocol

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

trouble with the laundry app, wish i had understood i could use a credit card without using the app

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

free pet stay!

no daily room service (make the bed and clean towels)

gym was closed even though it was advertised

there were no napkins, tissues, etc in the kitchen area

swimming pool

the lounge closed at 10pm n the pool was not open til midnight like it said on the website

would have liked disney channel or something more for kids to watch

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

able to get a drink at the bar there and visit with friends

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

protection - hand sanitizer in the fitness center - better communication regarding expected hotel shuttle pick

shuttle service is amazing! spacious rooms, best shower i ve ever used.

hotel stated there was room service but did not offer the evening i arrived

can't connect to the wifi at room

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

shuttle service to and from td ameritrade was not always reliable

was so helpful and friendly even though one employee forgot to order my shuttle the gm stepped up and ordered

pool

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

the guy that made breakfasts was super, especially during the busiest of times

kids are football and basketball players and we loved the fact that they could get their workout

the wifi was for the entire stay not safely working.

every member of the staff was absolutely amazing! food was nice and well priced. gym was amazing

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

the vibe and that it had a roof top bar also a restaurant in it.

the bar vibe was fun and lively

clean and nicely appointed. very comfortable beds and pet friendly.

it was nice to enjoy breakfast and dinner on the balcony

great pool area. rooms very well appointed. great restaurant.

bar with cottonwood tree is really cool

know it s not the properties fault but we had a ton of kids and loud people on our floor

it had a great restaurant too that we enjoyed breakfast at

generous laundry facilities

rooms, comfortable, helpful staff, free shuttle up to 3 miles including airport

breakfast was average

the hotel provided a free shuttle to and from the event

the shuttle to take us to the old market area was a fantastic addition to our reservation

the breakfast was very good and the tables and dispensing areas were clean and tidy

clean and plenty of parking

always clean - great staff - pet friendly.

i love the complementary happy hour, kids had a good time playing in the pool and we thought free breakfast

appreciated the selections for breakfast rather than a grab and go breakfast bag

and complimentary laundry

the wifi wouldn't load enough for us to play a movie

pet fee was $100 so that seemed excessive for 1 20# dog

hotel offers a shuttle from the airport to the hotel, we called to get picked up but the attendants forgot so

asked for rose petals or anything they could do

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

restaurant and bar in house

clean rooms, the friendly and helpful service, parking, the pool/hot tub and the awesome breakfast in the morning

friendly staff, towels at the pool, convenient parking

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

smelled great! wonderful amenities with the shuttle and bar. loved the funky vibe.

) the wifi is only available if you're a member of the hotel

com to confirm the pet fees were included in the price they had given me for the room, and was assured they were

bar was cool but the drinks we not very good

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

booked this hotel because it was pet friendly and the affiliation with hilton hotels

the swiming pool is awesome!

location is awesome with an optional shuttle that will pick you up and take you anywhere downtown

the swimming pool area could be updated and maybe add a hot tub.

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

seem like a pet hotel i'm not a pet owner true but i saw more dogs than people and lobby smelled like animals

breakfast was great, the on-site laundry, the gym, they were all great amenities

no bacon with breakfast

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

we loved the breakfast and the pool and lots of restrooms all over the building, super well located

was very clean, pool was great and breakfast was great as well

the breakfast was very good

too many kids in the pool. p

the shuttle driver was awesome, so friendly and knowledgeable

food for room service wasn t the best it was very salty (and i like salty food ) and their wasn t many

due to covid the elevators were a bit of a hassle and we had to sign up for time in the pool

would be nice to have a indoor pool for kids.

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

clean and pet friendly

the wifi was also very weak, i could not get connected and the couple times that i did the connection

the pool and cleanliness of the hotel.

i later learned it was several staff members working in a laundry or storage closet

big room and had laundry room

free snacks waiting in room which kids loved

breakfast was good and kitchen staff was attentive and

a bunch of kids were horsing around on the floor after 11 but i asked them to stop and they did.

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

exhorbitant extra charge for a pet when i specified in my search pet friendly .

drain for the spa tub leaked so the water drained out and had to keep filling it up

breakfast was wonderful too

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

great service, pool, spacious room, comfortable bed

and the shuttle to the zoo and old market was very convienient, 12/10 would recommend the henry doorly

the pool was crowded and dirty; no towels.

location, pretty and comfortable lobby, comfortable beds, nice bar area, friendly staff, easy parking, fast

friendly and hard working staff doing the front desk work, laundry and maid service.

hallways were a mess with laundry and trash still at 4:00 pm

hotel bar was a bit spendy.

pool was closed and next door didnt have a hot tub

wifi was very slow.

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

free guest laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

i love staying here, they alot of extra amenities. free laundry

great staff rooms breakfast and pool. free laundry for hotel guests

trash and laundry were left in the hallway all day, until that evening

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

are pet-friendly and have no restrictions on the pet's size or weight

the breakfast, the heated pool, the big room! it was huge!

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

the rooms are large with a nice kitchen area

fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available

the breakfast was varied, the facilities were clean, everything was very tidy and with a good

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

laundry room closes @ 11 pm

woman folding laundry was always happy and singing

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

guest laundry at one machine.

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

room was clean and comfortable, the breakfast was good, and the staff was very friendly

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

the window was open on the 3rd floor and maybe bc they knew it wasn t working, but with little kids, i could

staff was excellent, and finding a downtown hotel with free parking and free breakfast was surprising

the pool was small.

the breakfast

beds were excellent and breakfast was good

thought the parking lot was well lit and the lobby had plenty of lighting and the desk clerk was very helpful

would lke the swimming pool hours extended and open earlier

or plastic bags available for dirty laundry/trash

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

i like how quiet it is and peaceful. the free laundry is a bonus.

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

guest laundry room out of commission as well

not many family eateries nearby had to drive kids 28 minute to find culvers

i liked convenience of location & the pet walking area. nice lights to park my car under.

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

room showed signs of negligent pet owners

continental breakfast.

pet friendly and lots of families

the laundry service was out of order too

when i found the person who ran the kitchen, she was very unhelpful and down right rude about the questions

kids running all over the hotel with no assistance

the location the staff the breakfast

the parking. we had to park at another hotel and walk

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

is pet friendly but charges almost the same for pet as for room

no breakfast, but they sell breakfast items. our room has a kitchenette.

was nice to have a separate “living room” and kitchen