wifi was hit and miss

great bar for nightcap drinks

surround area was forest and good free parking place

able to use parking next to the property, i was in a small hut round the back of the hotel

can't they just hire some kitchen staff

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

room had crisps under the bed room service was very expensive

front of house and room service were excellent

while front of house and room service were excellent, it was really let down by the restaurant/bar

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

the views, the pool, the large continental breakfasts, drinks etc etc

the wifi connection was terrible, that was and is my only complaint.

were upgraded to the turret suite - was amazing gorgeous big room with connecting room for kids

staff was so kind and helpful, rooms very clean and tidy, breakfast was always a hit with the kids and the

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

noise from laundry room above our room

ordered room service (late around 11pm) and meal wasn t nice

laundry services, though advertised

the kids also got activity packs at dinner

and range of breakfast items

they gave the cutest touch for kids too but i won't spoil the surprise

excellent stay nice breakfast ev chargers ample parking

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

a little noisy when loading/unloading for the restaurant or laundry

dirty laundry piled up in the hall way

no laundry facilities

comfortable and clean room plenty of parking spaces without extra charge good variety of breakfast foods friendly

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

the laundry service outside my window in the morning.

heavy pushing suitcase on carpet . wifi wasn t that powerful

some degree holiday inn express are all similar, comfortable enough, allowing pets, charging for parking (but

i also used the gym, which was ok for a hotel

gym was pretty well equipped

we were able to early check in and the early breakfast available was

unfortunately wifi was down at time of stay. they did apologise.

arranged later check out both times stayed in this hotel and had housekeeping trying to come in early both

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

otherwise noise from the exterior laundry storage/delivery area was invasive

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

and friendly, the pool was brilliant just over 4ft deep the full pool is same depth brilliant for kids as they

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

the facilities were on point, especially the heated pool (kids spent hours there), restaurant and bar

comfy beds, fast wifi and huge bath

didn't like that the pool was unsupervised

tram in short walking distance the pool the restaurant the staff were brilliant and friendly the spa added

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the bar staff couldn't do enough plus the cocktails were

we love coming for a date night away from kids

girls at reception extended our check out time without any charge and also provided us with room service when

facilities were 1st class and spotless, and all the staff we encountered we very pleasant, the shuttle service

laundry trolleys/ cleaning trolley left in the corridor for long periods

the gym. brilliant room. great staff. discount cost

to take allergies more seriously and educate all especially kitchen staff/servers etc about it

reception staff, clean comfortable room, bar facilities and the food were amazing

travelling 3 and a half hours to get there having left a we bit early due to the road conditions didn t

the sheets seem right out of the laundry but had concealer and make-up smudges

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

check in and late check out

the room, the staff, breakfast and room service

beautiful hotel brilliant staff great breakfast

early check in and late check out

i include the receptionsists, the staff at the bar and the staff who clean the room

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

no self laundry.

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

for kids, good selection of breckfast , comfy beds and rooms, nice play area for kids and big reception

room 101 is next to the laundry for the up house staff , very noisy

'spa' was a rather small pool that was just filled with kids jumping in and splashing everyone, not very relaxing

bar staff, the bartender working on the saturday we stayed was very accommodating- think his name

the wifi was intermittent and slow

i wanted an early check in and the team at apex facilitated that without any extra charge

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite

it had the cutest bar and dining

the wifi dropped out a few times while watching tv at night

smell from the laundry room

the gym had a lot exercising machine and space which was good

newly refurbished very comfortable rooms, good breakfast, friendly staff

the gym

the chocolates and rose petals were a nice addition

extra comfy room. free wifi and free phone call worldwide

staff at reception were very polite and presentable, the evening food in the bar was excellent

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

restaurant where i took my breakfast once (more than enough)

tv with all channels was great as was having wifi

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

lots laundry in corridor on the way to the room

thought they had laundry service but its mostly for tours

trolleys of laundry and other housekeeping items all piled up

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

breakfast room service tray still out in corridor at 7pm

00 extra charge for room service - i have never been requested to pay this before and was a little shocked to

staff friendly, early check in on arrival.

the bed and room service was outstanding

245 second floor, the view was dirty laundry

there s no self service laundry. laundry service is a tad expensive.

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

laundry service available

there is also a possibility to do laundry

the kitchen and dining area were very handy and the laundry service was an added bonus

self-self laundry with wash-dry and soap is only 4 pounds

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

the room was clean and adequate size for two, laundry changed every day.

no ice machine or laundry facility for guest to use

laundry service was very good, bed covers were replaced without fuss within 15 minutes

furthermore, the absence of usb outlets and laundry facilities is inconvenient

restaurant only opens for breakfast and dinner, and laundry is quite expensive

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

30ish when the laundry/delivery was at the hotel

would have loved a gym and laundry

when asked about a laundry service one front desk clerk said that there was no in-house service when in fact

shower worked well & laundry was fresh & clean

the room we were given on arrival was 100 and next to the front door and laundry - noisy with the washing been

the hotel doesn't offer laundry service

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

lovely wine bar just around the corner la p'tite folie

good wifi and decent tv reception

room not done properly by room service'

there was no safe to store valuables in the room no laundry bag either

decor of room, bar and generally the hotel is excellent

room service would be ideal for business users

room service breakfast was good with some very tasty options

the ********* in the room next to us allowed their kids to use the shower like a waterpark and they were

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

our suite was huge and room service was a bonus

there was no facility for this except through room service

unfortunately the wifi didn t work.

nearby amenities for grocery, dining, and laundry were amazing

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

room location was in the basement in what can only be described as the laundry room

room was really nice, the staff were friendly, breakfast was excellent value for money and the gym facilities

didn t have breakfast, however we loved the fact that hotel had umbrella to use, and taxi service, it was so

mini fridge wasn t stocked but room service was available

they really care our experience and trying to accomodate early check in, other services as much as they could

as a result, the staff and kitchen were very busy

hairdryer didn t work and the kitchen door alarm was faulty, making an annoying beep all through breakfast

impeccably clean, good wifi, firm mattress, soft bedding

like that my room was right next to spa and gym easy access

great breakfast , ideal room & excellent location

amazing and the spa is out of this world

bar and restaurant was great too

room was lovely and breakfast had everything you would need and cooked to perfection

), the staff was great and we used the laundry service as well

the cleaning staff used the alcove in front of our door to stage all cleaning machines and laundry

the caucasian gentleman our first day helped us get a laundry service asap which we were dying for

the staff were very helpful and arranged for our laundry to be done and topped up our tea bags

was walking the jmw needed laundry done the reception staff got that sorted for me in a few hours v

don t open, lack fresh air, slow inconvenient lifts often used by staff to transport large laundry containers

staff and was forever on the basement level when it did reach us it was sometimes full with laundry of something

looked like laundry cages or something

the staff were helpful and there is even a gym

bed super comfy early check in

for an apartment the only thing missing was laundry facilities

unfortunately not even an on-site or very close laundry

a washing machine in the apartment, as sometimes we arrived late and would have liked to do some laundry

full scottish breakfast in the morning, can't beat it

perfect for a home from home feel, with an open plan kitchen/living room, a large bathroom with bath and a

services like room dining/ laundry are way too expensive

location, coffee machine, room service, laundry, basically everything.

the gym is well equipped to enjoy a real workout

to room by check in staff and also shown round leisure facilities by spa team

to covid restrictions, the pool and gym were still booking only

very expensive for a 3 night stay. laundry service that is contracted out is very expensive.

loads of clean and dirty laundry outside our room for too long

when booking we saw that they had a laundry service

there was no laundry

modern, large room, comfortable bed. decent wifi, good bits for the room

keeping- they left empty bottles, chips bag, laundry plastic bags around without throughing them away

modern comfortable room and swimming pool and sauna and jacuzzi

room too hot and not very pet friendly

wifi was not available for a whole evening but not a game changer for us

my kids love waffles for breakfast, delicious ud83eudd24

2) i had issues with collecting a laundry 3 times

laundry service is not good, small rooms, weak shower

cost of having laundry done

express service on ironing a couple of shirts but it didn t happen - shirts delivered at normal laundry time

hotel with a classy styling, friendly staff, delicious breakfast and good wifi